G&E Dental
Information about G&E Dental
Opening hours
- sunday: (closed)
- monday: 9h-19h
- tuesday: 9h-19h
- wednesday: 9h-19h
- thursday: 9h-19h
- friday: 9h-19h
- saturday: 9h-17h
General and Esthetic Dentists
Our comment from Best Dentists Club about G&E Dental:
G&E Dental is a well-regarded dental practice in New Zealand, known for its caring and professional service. Many clients have praised the excellent communication skills of the dentists, who take the time to explain procedures and options clearly, making patients feel comfortable and informed. The staff's friendly demeanor and the clean, welcoming environment contribute to a positive experience for patients, particularly those with dental anxiety. Regular feedback highlights the successful dental treatments, with many customers noting the efficiency and skill of the dental team.
- Compassionate Care: Patients often express their gratitude for the compassionate approach of the staff, particularly highlighting the understanding shown toward those nervous about dental visits.
- Quick Appointments: G&E Dental is praised for accommodating patients promptly, particularly in emergencies, ensuring that individuals receive the necessary care without lengthy waits.
- Quality Workmanship: Many reviews commend the quality of dental work, from filling and extractions to cosmetic procedures, with patients noting minimal discomfort throughout their treatment.
The dedication to patient satisfaction is also evident in their follow-up procedures, where staff check in on patients after treatments. Overall, G&E Dental appears to be a reliable choice for dental care, focusing on both professional service and patient comfort.
Services and Treatments
G&E Dental: Reviews
Negative experience: Definitely not happy I got a filling done and less than 4 weeks later the whole filling came out Update went back to get the filling done and it's so bad that I can't eat on the side that just got done even drinking fluids hurts the filling that just got redone after 3 week's it's so sore I just want to pull it out now !!!
Dear Chevy Thank you for your feed back. As we guarantee our dental work for at least one year please contact our reception to book an appointment and the work will be done at no cost to you. If you want to see a different dentist this time, please mention it when you call. kind regards Admin G&E Dental
Negative experience: Would give 0 if i could. Absolutely the worst experience at a dentist. Rudest dentist ever. Her assistant seemed inexperienced, fumbly and incapable but probably due to the way the dentist was barking at him. She was so bad. Place was dirty and so unproffessional. I told reception it was the most unproffessional dental visit i had ever experienced. She instantly apologised which made me think shes heard that before. Dont go there! If I hadnt been desperate i would never have gone there but only place could get in for a broken tooth quickly. No surprises why. Have to Sign document to say not their fault if filling falls out. Seems be standard for there.. we see how long it lasts.
Dear JG, Thank you for taking the time to leave your feedback. I recall your recent visit clearly, as our receptionist was quite surprised by your comment and contacted me immediately. Given your history with G&E Dental, we took your concerns very seriously and looked into the matter without delay. I spoke directly with the treating dentist, who provided a different perspective on the interaction. While it’s not uncommon for different viewpoints to arise, we always aim to resolve concerns with transparency and respect for all parties involved. Although you have typically visited us only in emergency situations when your regular dentist is unavailable, your opinion remains very important to us especially because it comes from someone with experience at other practices. In response to your concerns: * Our premises are held to strict hygiene and sterilisation protocols, and we consistently uphold the highest standards in infection control. * The document you referenced is an informed consent form, which is standard practice before any dental procedure. It ensures that the patient understands the treatment, potential outcomes, and associated risks before proceeding. * Additionally, we stand by the quality of our care, and all our treatments are guaranteed for a minimum of one year. I have asked the dentist involved to provide a written response to your complaint, and I will follow up with you once I receive it. We appreciate honest feedback, even when it's critical, as it helps us maintain and improve the quality of our care. Kind regards, Admin G&E Dental
Fantastic experience: I had a great experience with Jay today, they fit me in with half an hours notice very late on a Saturday afternoon. Jay was incredibly kind, gentle and explained everything he was doing very clearly. They’ve done a great job repairing a tricky tooth and a great price.
Fantastic experience: I absolutely love Meena! I have the worst dentophobia and Meena and her assistant made my experience today (broken tooth extraction) the best experience ever!! Absolutely amazing and professional and I will never see another dentist again! Thankyou Meena!
Negative experience: Says open to 7pm. Called several times at 6pm and no one answered? Please update website
Dear Constance Thanks for your input. Hope you are well. Our receptionists sometimes get busy and are unable to attend to the phone calls. It is a good idea to leave a message and someone will call back ASAP. Alternately, if the call is for a booking, kindly use our online booking facility to secure a spot.
Fantastic experience: Fast and good service. Gave couple of options what to do in the future.
Negative experience: Absolutely atrocious and disgusting, tried to charge my nan a large sum for a filling then also said she needed another one on the other side. She left feeling confused and convinced by a work friend, went to a place in Kaiapoi, who performed the procedure at a much lower cost, and also assuring her the other side didn’t need any filling at all! Unreal and totally unprofessional
Hi there Putting out anonymous comments does not help us to look into the issue. Had you given us the name of the patient I could have looked into this particular case and resolved it to your satisfaction. kind regards Admin G&E Dental
Negative experience: Worst dentist to ever visit, they only want your money. If i could rate -10 i would. Bad bad bad.
Fantastic experience: It was my first visit to this practice. I was very impressed by the way the dentist listened to me, examined my teeth and cleaned them, including removing some staining, with both skill and gentleness. I felt very confident and comfortable with his treatment.
Fantastic experience: I always see Dr Kathy Moon and very happy with her work. Just got a new crown which was colour matched , and everything is looking good. Minimal pain or discomfort during the appointments. Many thanks !
Fantastic experience: The dentist at the hornby branch is extremely kind caring and compassionate..a really great dentist to see if you suffer anxiety with dental visits..thank you to you and your nurse for caring for caring for me today.
Fantastic experience: My partner and I went last week to have dental treatment and we were very impressed by the professional service we received in G&E Dental Hornby branch. The dentist Mr Suman and his excellent assistant were very friendly, they showed compassion and they did an excellent job. We can see they care for their patients and take pride in their job we will be back as these are the best dentists we have experienced in NZ. Thank you so much. Cristina and Mark.
Negative experience: This review is from December… I was told I “could not afford” my appointment because Winz was as still processing my initial appointment cost (I called 22 hours prior to my appointment) so they called me poor on the phone and told me multiple times I can’t afford to see them after I had mentioned I had been through a week of hell in the emergency department from medical neglect and a burst dental abscess and needed to get the ball rolling on my root canal. They cancelled my appointment and sent me into a spiral, I had an anxiety attack and requested they call me back when their staff could handle the situation better as I couldn’t understand her through her yelling and shaming towards me. Hands down worst phone experience I’ve had in my life. They called back the following day to try confirm another appointment and were very persistent to get me in for a consultation but I was reluctant to rebook in for my appointment due to their attitude but due to my severe pain I needed a remedy fast which they said would happen. I paid $80 for the consult out of my own pocket after their abuse towards me for the Winz situation and cancelation just for ME to have to explain everything and for the dentist to barely agree with me about what had happened and he took one X-ray and told me I can’t have my treatment for many weeks later as they’re busy and my root canal can take months to complete. It was not worth the cost of consult. I’ve now had my root canal treatment completed by garden city dental on madras street who were so compassionate and kind and thoughtful and gave me care so far above what G and E dental could. (Your receptionist might have been having a bad day, I’m unsure but she should never speak to people that way, she doesn’t know what they’re experiencing in their day to day life’s too and I promise going straight to abusing them will 100% losing you customers and money for your business.)
Negative experience: This is my usual go to dentist as they let you use your community services card.. When i got there today they tell me mid appointment that they don't do that anymore.. very confused as to why they did not say this before. I would rather pay a cancelation fee of $50 then drive 15mins there and back and pay $80 for a 2min talk for them to tell me something i already knew. I had to get my kids dad to take a hole day off work for nothing... definitely not going back there...
Fantastic experience: His skills were Fantastic. He explained everything From start to finish. 3 times i have gone back. Any mistakes that I have made he has Easily fixed and corrected.
Fantastic experience: I visited G&E dental after not being able to get an appointment with my own dentist. As it was an emergency slot so had to wait an hour or so but the nurse (apologies I can't remember her name) kept me company and gave me many laughs during the entire wait. Extraction was very quick and painless. Would go back for sure
Negative experience: Absolutely livid! Partner had a chipped tooth and went in on March 8 and was told it was emergent and needed to be surgically removed, which meant it wasn't going to be $40 under csc card which we have... He has waited as we didn't have the funds to cover the surgical removal and as it turned we went to ring around to see who had free spots and could do it under the csc card, found another dentist and they said it didn't need to be surgically removed at all and means he has suffered discomfort and pain due them being absolutely useless in there profession and money hungry as a business!
Negative experience: As an existed patient, I hate to give the low rate, but my husband's latest experience with G&E is really upset. He had a broken tooth, it took a week for booking the appointment. However the dentist said can't do the job and still charged $65 for an X-ray photo and a very quick check. We found another dentist and got the problem solved within 20mins.
Fantastic experience: Very happy with the standard of care I recently received at the Hornby branch. They saved a tooth I was pretty sure I would lose. Still have all my own teeth, which is important to me. Thank you for your skilled work!!
Fantastic experience: My visit was very professional, I needed a root canal, was put on antibiotics for me to have time to think about my 2 options that were given to me. At this stage my tooth is fine but I am sure it will need repaired at some stage. This has given me the time I needed, thank you for the expertise. Carolyn
Negative experience: Do not risk engaging GE Dental services. The 1 star is for the friendly reception staff. If you have any feedback on this review, please read my email sent 30/5/2022 which details my complaint.
Fantastic experience: I was able to get an appointment at the Rangiora Branch with Alister within 2 days of trying to book and this wasn't a emergency appointment. Alister was very gentle and effective in his dental work. Spoke to me throughout the process and was checking up on me throughout the procedure. It was lovely to receive a call from g&e three days after my extraction to make sure I was coping well, it was a lengthy extraction and I was offered a script for pain relief, the healing process was faster than expected and I didn't get a dry socket. I will be recommending to any of my friends and family who need general or emergency dentistry services. Keep up the good work.
Fantastic experience: Had my dental surgery here for wisdom tooth extraction. The staff and Dr. Fay Yan are friendly and professional. Very grateful that they offer affordable dental health service. Highly recommended. Second visit is for scaling. They still did a fantastic job! Thank you Dr. Fay & team!
Thank you Yeewen. Fay is a wonderful dentist.
Fantastic experience: Rangiora GE Dental very friendly and professional. I was able to get appointment in good time. The dentist was knowledgeable and friendly. The support staff were lovely. A good experience, I would recommend this practice
Fantastic experience: I had a great experience here, got an appointment quickly and the dentist was very good. It was reasonably priced and she rung and checked on my health the next day. Nice clean facilities.
Fantastic experience: My G&E dental appointment in Rangiora turned out to be a reasonably pleasant experience, as far as dentists go. Normally I'm very stressed about going to the dentist, but their reassuring, friendly and professional service quickly calmed my anxieties. I highly recommend this place.
Fantastic experience: I used G & E dental for the first time for emergency dental treatment. I phoned up on a Friday afternoon and got an appointment the very next day. I arrived for the appointment in good time and was immediately made to feel welcome. I was seen on time by Suman who was very professional giving good options for treatment. All the staff were kind and respectful and I will certainly use them again. All in all a five star experience!
Positive experience: I have been several times recently with a sensitive tooth that didn’t really show what the problem was but it was found and the problem solved. I changed to G & E because my last dentist couldn’t offer me an appointment for a very sore tooth for a couple of months but here it was 3 days with very quick appointments each time since then.
Fantastic experience: Had an abscess under a tooth and was in agony Rang the dental practice and was able to get in the next morning at 9am Great service (and I have a real fear of dentists inherited from childhood butcher dental nurses) and felt at ease immediately and was told what was happening at every stage. Tooth broke when being extracted but due to the skill of the dentist was still extracted with little issues. To receive a phone call the next day asking how I was doing was a bit of a surprise but also shows the care for their patients Highly recommend this dental practice
Fantastic experience: Brilliant service, professional, kind and caring staff. Highly recommend this dental practice. Don't put it off be brave and give them a call. A+
Thankyou Leslie.
Positive experience: I visited g & e dental earlier this year in February. Had had ongoing problems with my wisdom tooth. The reception staff were friendly and informative nice waiting room. The dentist listened to my concerns, did an exam and then took me to the building next door and did the panorama xray, which revealed the cause of my tooth problems. The price was reasonable. The receptionist, when asking questions, realised this was more than a checkup and prioritized my care... the dentist also arranged for a referral to be sent to an oral surgeon in Christchurch.
We try our best Leslie. Thanks for your approval.
Fantastic experience: The people here are amazing. I'm a big wimp when it comes to dentist. I have quite a bit of work to be done. The work I have had done so far was a breeze. They put you so much adverse. Numbing gel before injections help immensely. Then it's just lay back and no worries. I'm not even worried about going back to finish my dental treatments. HIGHLY RECOMMEND
Awww. Thankyou Shona
Fantastic experience: Freindly and efficient staff and reasonable rates. I have been a patient at G.E. dental for some years now and have no complaints.Good advice given too on a range of options I was considering.
Cheers mate.
Fantastic experience: I was so scared of getting a root canal done, but the dentist I had at Hornby was so lovely and I felt really calm. Had absolutely no pain during or after the first procedure. Would definitely recommend this dentist!!
Fantastic experience: As I was previously terrified of the Dentist, I attended with great fear. Dr Lucy put me immediately at ease, was caring and thorough. The cost was minimal and, affordable. Was relieved, relaxed and, confident about any return visits.
Fantastic experience: Managed to be seen by a Dentist within 24 hours of breaking my front Tooth. Excellent service & friendly staff. Given three options & opted for extraction. Would recommend.
Fantastic experience: A few words to acknowledge the wonderful service I received from G&E Dental in Ashburton. I was desperately in need of a dentist, a friend had recommended this place…….I was able to get an appointment with ease right on Christmas…….the service great…….everything thing went smoothly and I came away feeling well taken care of…….. My thanks to all……..I will definitely go back for future assistance. Pen
Fantastic experience: I recently had a tooth removed and had a new top denture and a partial lower denture made .the whole procedure was a breeze,the dentist put numbing gel on my gums before the needles never felt a thing.the guy that fitted me for my dentures explained everything and they fitted perfectly. I really could not be happier. I'm not afraid to smile anymore and I can eat normally..I have no hesitation in recommending them.trust me you won't be disappointed. Dave Kingston ashburton
Fantastic experience: G&E Dental Hornby provided me with an excellent service when my own dentist was unable to help with an urgent issue which failed to resolve with an infected premolar initially and again after endodontal work whe en I had a reinfection. The dentist Dr Kavooru was even able to see me during his lunch break as no appointments were available. My treatment was efficiently done and all staff including reception were very helpful! The treatment was successful on both occasions and problem was resolved. A great service!
Thanks Brian. We try to help. Happy New Year!
Fantastic experience: All the staff are very friendly and make you feel relaxed. My dentist, Cathy is excellent, very patient and gentle with me as I get very anxious about going to the dentist!
Fantastic experience: Every time I ring for an appointment I receive an appointment relatively quickly. The staff are welcoming and the dentist is professional and caring. He always gives explanations and best options. Great service.
Thanks Royce.
Fantastic experience: Since I’ve been going GE Dental, I’ve seen people who are really passionate about dentistry and for me in general, cosmetic dentistry. This is where I’ve had personal experience with several cosmetic repairs. We all know good shiny well looked after teeth gives confidence and when I first lost and damaged mine I thought that was the end of both. However after treatment at GE Dental. My smile came back and my friends were amazed, because they’d seen the before and after. My confidence now and group conversation has returned to a higher level than I ever thought possible.
Thankyou James. You positive feedback is very encouraging.
Fantastic experience: I was very impressed with the team at Rolleston when I visited. Faye is very professional and gave good advice and explanation. I'd like to send thanks to the receptionist who rung ACC for me to get my ACC number- I think she was on hold for over half an hour which I just didn't have time to do, so really appreciated that.
You are very welcome Eldad and thanks for your appreciation.
Fantastic experience: For someone who dreads the dentist I would like to say that G&E Dental made me very extremely comfortable and explained in detail what needed to be done. The staff were extremely friendly and no waiting to be seen I would highly recommend G&E to anyone seeking a friendly, professional Dental Service.
Thankyou for your appreciation.
Fantastic experience: I recently went in for a tooth extraction. I was more than impressed with the service I received. My tooth was gone before I even had a chance to work myself up about it. The staff were absolutely brilliantl. It's been 12 years since I had seen a dentist so I was a bit apprehensive, to say the least. And from that, there was no judgment whatsoever. I highly recommend G&E Dental and I will definitely be back, sooner rather than later this time.
Thankyou Lisa
Fantastic experience: I have recently had some dental work done at G&E Dental. I was very nervous as I had to have 7 teeth out due to the fact that I hadn't visited a dentist in 8 years. Faye, the dentist was fantastic and quick. She and her staff were really friendlyl and I wouldn't hesitate to recommend G&E Rolleston to anyone looking for a dentist who is also reasonably priced. Don't be like me and leave it too long. Get your teeth checked at least once a year. Glenna
Awww Glenna. Thank you for your appreciation
Fantastic experience: Such an amazing service from a local dentist. I've seen two from the Rangiora branch. They were both caring, kind and patient. Highly recommend to anyone who has had previous bad experiences with other dentists. They went above and beyond to make me feel calm and comfortable. And called the next day to make sure I was doing ok. Thanks so much.
Thanks Bonnie for your approval
Fantastic experience: I was very pleased with the level of service I received when being treated. The dentist I dealt with took the time to explain my options and did a great job. It was also nice to be phoned the next day with a follow up call to see how I was doing. I will recommend GE Dental and I will be back in the future.
Cheers Braden.
Fantastic experience: Caring and friendly service. Much cheaper than I expected given my appointment was on a Sunday. I could hear the amazing way they handled a very frightened child while I was waiting and was very impressed! I would highly recommend anyone go to this dental service.
Much appreciated Missy 82
Fantastic experience: I had an appointment with Dr Suman Kavooru on Wednesday 22nd of September for a couple of extractions and fillings. In general i'm not a fan of going to the dentist due to childhood trauma with a terrible primary school dentist. I can wholeheartedly say that Dr Suman Kavooru is an absolute LEGEND. He made the whole process stress free and had a natural calming presence; it also helped that I was sedated. The only downside was apparently during my sedated state I told Suman that I needed to go for a 5km run, so it may have been beneficial if he did the appointment on a treadmill instead of in a chair. The receptionist was also very welcoming. Overall I cannot recommend G&E dental enough and will definitely be a life long customer.
Awww! Thanks Morgan.
Fantastic experience: Extremely well looked after. Very understanding dentist and assistant. Calm atmosphere, especially when I was feeling extremely anxious. Listened to my needs. Explanations were clear and easy to follow. I am happy with the result and will be back in the near future to get the rest of the work done. Many thanks!
Cheers Miki. Glad we could help.
Fantastic experience: I had not been to a dentist for a few years and I was very nervous. My nerves very quickly disappeared, the appointment was relaxed and comfortable, and I left with helpful information and clean teeth :D I will absolutely be back for my next exam.
Awww! Thankyou Jacinta.
Fantastic experience: I started at G&E dental at Rolleston. I was really happy to see them open a practice in Ashburton. As a senior citizen my teeth have been well used. G6 E dental do a fantastic job helping me keep them in working order. I have always had great service and recommend to all.
Thank you Sir for your kind words.
Fantastic experience: I had a excellent visit to G&E Dental, Ashburton. The dentist listened carefully to my concerns, gave me all the appropriate information to make an informed decision on my dental requirement. He was caring and at the same time very professional in his work ethics. Thankyou. I fully recommend this place for your dental requirements.
Thankyou Margaret. Your kind words are appreciated.
Fantastic experience: Excellent efficient service. I managed to get in at GE dental within 2 days of breaking a tooth and filling, whereas my previous dental surgery of over 45years couldnt get me in for an appt for over 3 weeks. The dentist at GE Dental Rangiora was very friendly and advised me every step of the way on what she was doing. I will definitely be using them again.
Thanks Dianne
Fantastic experience: Cannot speak highly enough of my treatment at GE Dental. Went in there with a cracked back tooth fully expecting getting it pulled was best and cheapest option. Only for the dentist to declare after having a poke that tooth was healthy and could be saved. NO x-ray or injection required. The sharp ridges of the tooth were ground down to where I had cracked it and filled. Great outcome, kept the tooth, pain free dental and roughly the same cost as if I had it pulled. Winning.
We try to help. Thanks
Fantastic experience: I recently moved to Rangiora and needed to find a new Dentist, and following a online search found that G&E Dental had a group of experienced professional staff in the Christchurch area, I made a booking for a tooth extraction at their Rangiora clinic which I found provided a prompt efficient and caring service. Alan
Thank you for your vote of confidence Alan.
Fantastic experience: Being terrified of going to the dentist, I had the most amazing experience at this dental clinic. The most lovely people who helped me relax very quickly. Best dentist I've ever been to.
Thank you Deone. Appreciate your feedback.
Fantastic experience: No one likes an extraction but these guys took great care of me and it was a drama free gentle extraction of a tooth that really should have crumbled. I'm very grateful to the dentists great work and patience getting it out in one piece for me.
Thankyou Maureen for your feedback. Happy that it went well.
Fantastic experience: To whom it may concern Recently I had to get a very bad tooth extracted I couldn't get an appointment but at last minute GE dental s came through for me . They rang with an appointment the next day due to cancellation . I was very Lucky to get Lucy Foley who was very kind and explained everything she was about to do she checked my tooth and told me she could and would not pull it that day as it would be like pulling it out without pain blocker because the infection in my tooth was so bad it would stop the pain blocker working so I got a 5 day script of antibiotics . I went back 5 days later and had my tooth extracted no problems . Lucy is quiet and gentle and tells you exactly whats shes going to do . I appreciate all Lucy did for me
Awww Maureen. Thanks. Hope you are ok now. Lucy is a very gentle dentist.
Fantastic experience: My recent visit to the Rangiora branch was amazing, I was in extreme pain with a rotten tooth and had no appointment but Lucy Foley fitted me in on her own time to help me. She is an incredible person who is caring and compassionate and it makes me so happy to know that there are still some people who go the extra mile to make other peoples lives better. I’m now positively recommending Lucy to everyone who will listen to me. Thank you againLucy, I appreciate all you are doing for me
Thanks Red. Lucy is not only an amazing dentist but an equally compassionate person. We at G&E Dental strive to help.
Fantastic experience: I'd neglected going to the dentists for a number of years so was pleasantly surprised to find GE (who deal with my teenage boys) when I found a very pleasant Dentist who gave me excellent service with little to no pain and then charged me what I thought was a fantastic price. Would highly recommend GE Rangiora
Awww. Thankyou Daryl! That’s very kind.
Fantastic experience: A recent tooth problem, I rang G&E Dental for an appointment. I was surprised G & E Dental where able to take me that same morning. They were able to fix the problem tooth in their usual professional manner. I recommend them to all , for dental repairs.
Thank you Denis. Our aim is to help patients, who are in pain, with same day appointments.
Fantastic experience: Super happy! Hassle free dental center. Quick appointment. Staff was amazing: professional, attentive to my needs, they were explaining in detail what they were going to do. I am really happy. Could not be better. Thanks
Cheers Myriam for your encouragement.
Fantastic experience: Sandra Sands I visited this dentist last saturday was able to get an appointment later in the day. I found them very good had a tooth taken out didn't feel the injections going in good price I will be using them in the future.
Thanks Arthur
Fantastic experience: I was impressed by the professional and caring service I received during my recent visit to G&E Dental. The treatment given was discussed and the outcome was as explained. I have no hesitation in recommending this service to others.
Thank You Wayne. Your recommendation is important to us.
Fantastic experience: Excellent service! The Procedure went smoothly and the end result looks great. We have now been patients here for 6 years. Both the practices at Rolleston and Hornby are very good.
Thankyou Marilyn for your encouraging feedback.
Fantastic experience: I was very happy with your service. Reception initially was exemplary. I was helped with my broken tooth and helped with finding ways to pay for this. I was helped to feel comfortable with our financial situation at this time. The dentist was very thorough and together we worked out a plan that would fix my tooth at a cost I could cope with, and she did a brilliant job. I am totally satisfied and am very thankful for all you have done. Thank you
Thankyou Wendy.
Fantastic experience: I have been to G&E Dentist Ashburton three times in the last few weeks. Twice for my very young son who needed a tooth extracted. He was treated so well and his experience was extremely positive, he even smiled the whole way through the procedure. I had to go last week and was extremely nervous, as I really don’t enjoy going to the dentist. The lady I saw was amazing. She was so kind, reassuring, understanding and just made my whole experience so much easier. I have rebooked with her because I have never met a dentist so lovely before, I didn’t want to miss the opportunity to rebook with her again. The ladies at the front desk are also so helpful and really lovely. I can honestly say that the whole experience with G&E Ashburton was very positive and I have no hesitation in recommending them to anyone!
Awww Thank you Tim and Cathy. Appreciate your positive feedback.
Fantastic experience: Great team, once in the chair the dentist was open and honest, discussed issue and costs. Able to make a snap decision right then & there. Totally recommend GE Dental! Thanks
Thankyou you Leighton.
Fantastic experience: My recent experience at this dental clinic was first class from start to finish. I required an immediate appointment. On the day in question a call was made to G&E Dental at 0900 and by 12 mid day I was being attended to by a thoroughly professional surgeon. Both the reception and post treatment experience/contact was in keeping with a brilliant all round service. Well done G&E Dental.
Thank you Keith. Your feedback and words of encouragement mean a lot.
Fantastic experience: I originally was introduced to G&E Dental when I accompanied a very nervous family member for urgent treatment. I would recommend them for that reason alone as the dentists were outstanding...at all times patient, explained procedures step by step and made efforts to calm fears. I was so impressed with the dentists, all the friendly customer service staff and the costs that I changed from the dentist I had been with for many years. The extended hours also make it possible to make appointments at times other dentists are closed. I highly recommend G&E Dental.
Thankyou Debbie. We are encouraged by your feedback.
Fantastic experience: Recently a quite large filling broke loose and fell out from a tooth. G&E Dentists arranged to see me the next day, before pain set in. The dentist was very efficient and informative in replacing the filling - no discomfort at all. This high level of service has consistently been the case over the 10+ years that they have looked after my family's dental health needs. I wholeheartedly recommend them without any reservation at all.
Awww. Thankyou Bert for your support. We do appreciate your encouragement. Cheers.
Fantastic experience: I am deciding to give feedback because I had a pleasant experience both while getting my two right side wisdom teeth out. I went to the Hornby clinic and I was well taken care of, the pain and swelling is nothing compared to what I thought it would be, and the staff were super friendly and helpful.I enjoy having G&E as my local dentist in Ashburton who referred me to the Hornby clinic for an earlier available appointment , thanks so much for the pleasant service.
Thanks Leiani Glad we could help in making your dentists visit as pleasant as possible. We appreciate your feedback.
Fantastic experience: Great service from Suman at GE Dental. Very caring, didn’t feel a thing as he completed two deep fillings. The receptionist Mia was lovely and the whole service was A*** Thank you for seeing me promptly and being amazing. I would highly recommend this practice.
Thankyou Delphi. Your feedback is appreciated and will be passed on to Suman and Mia.
Fantastic experience: These guys have been incredible. After having a family member turned away with awful words spoken from the Christchurch Emergency department saying she "wasn't worth getting the emergency dentist out of bed for," we called G&E Dental to get her seen to. They did everything the nurse at the hospital said wasn't needed and really looked after her. We will always be so grateful for the professional response, impeccable care and genuine treatment. Thank you again.
Awww Mandie. That is what we strive for. Maybe the hospital nurse was overworked. Hope the patient is doing well.
Fantastic experience: The lady that did my repair was amazing it would have to be one of my best experiences at the dentist. She was informative she was caring and she did a great job. Would highly recommend
Thankyou Hollie
Fantastic experience: Very helpful and friendly reception staff. The dentist was gentle, caring and very skilled. Explained treatment plan so that I understood options and what treatment was required. I highly recommend GE Dentists.
We do try to help. Thankyou Michael. Feedback is much appreciated.
Fantastic experience: I have a minor phobia of dentists. I came here with quite painful teeth from not visiting the dentist for several years. I had Suman look after me - wish he had been my dentist forever. He did not make me feel self conscious or as though i had neglected my teeth. He was pragmatic - we had a general exam, formed a plan to break up the work into a series of sessions, quoted all the work. Each session, he explains what we will be doing, he regularly checks my comfort levels. The establishment is clean and tidy. There is a TV to watch while being worked on. Great Dentist! Ask for Suman!
Thankyou Brent. Suman is a great dentist.
Fantastic experience: My appointment was for an emergency repair to a broken tooth. The care and service I received was fantastic, from the lovely, friendly receptionist to the dentist and her assistant. I couldn't have asked for better. The procedure was explained and discussed with me and the treatment was painless. The follow up service was very good as well.
Appreciate your kind words.
Fantastic experience: I found G&E Dental on Google and was delighted they would see at such short notice. I found their service great at every level: close to my home; superb front desk reception service with smiley courtesy; to a dentist who appeared confident, competent and courteous. The dentist, Lucy, explained very clearly what my dental issues were; the options available and the dental procedures for the option I chose. In all, a total package!
Lucy is a fantastic dentist. Thanks for your time. Your comments will be passed on.
Fantastic experience: I wish to compliment the Dentist at Rolleston, on Wednesday 21st April, who extracted a tooth for me and rendered excellent care when I returned the next day being concerned with bleeding. I also had excellent service at night, on the 21st, at the Hornby Clinic because of the bleeding. Both receptionists were efficient and welcoming.
Thankyou Mr. Smith. Hope you are feeling better.
Fantastic experience: I visited GE Dental in Hornby on Saturday 24th in the afternoon. I was told the dentist was running 15 minutes late but I was still in the chair on time The dentist helped me to make the right decision for my broken tooth. The procedure took less than half an hour and was totally painless. The cost was $195.00 which I thought was very reasonable considering it was a Saturday and I booked at short notice. I would come back to GE dental and I would definitely recommend the Hornby practice to all my friends.
Thanks Jon
Fantastic experience: I find the service at G&E Dental to be efficient and heloful. My dentist Marc looks after me with care and consideration. He offers helpful advice for any concerns I have. I would recommend G&E Dental to all potential patients. Thanks to all the team.
Thank you Christine. Marc is a lovely dentist. So caring.
Negative experience: One of the WORST dentists around. Went to get a Tooth filled which was done. However since i wear a plate... this is where the problem occured. Dentist bent the plate which no longer fits. So fixed tooth but unable to wear plate now, so No smile and 2 front teeth missing (why i had plate). Was told to get a new plate which was totally wrong as plate sat well before going to dentist. Do not use as they are BUTCHERS. The last good DENTIST they had wad Elliot the female dentist who has now left.
Hello Nigel, We are disappointed to see your review. Despite their best efforts to resolve your issues, you have been very rude and racially abusive towards our staff. All our dentists are NZ qualified and experienced regardless of their ethnicity. This is reflected in the positive reviews from our other long-standing patients. On inquiring with your dentist he has responded with the following points: 1. It was informed to you on the first visit that the denture fit may change after the filling. The tooth had extensive decay which had to be removed. 2. After the filling was done, you asked the dentist to adjust your denture so that it fits better. You were informed that the denture cannot be adjusted as it is of a rigid metal material and that it has to be re-made. Filling material was added to the restoration to try to improve fit. You were informed that you will get a better idea of the fit once the anesthesia wore off. 3. No adjustments were done or could be done to the denture due to its rigidity. Therefore it is not true to say that the denture was bent. 4. You had mentioned to the dentist that the denture was feeling a bit loose before the procedure and that you were planning to get new dentures at some stage. Although we are sorry that the fit of your denture is not as how you want it to be, the cause of the denture instability is not something the dentist did. It is a side effect of the process of decay removal and restoration of your tooth. This was necessary to save your tooth. You were informed of the risk of your denture becoming loose prior to the treatment. You agreed to go ahead with the treatment. Also, the work done by your dentist has been seen by two other dentists. Neither of them found any deficiency in the quality of work done. At G&E Dental, customer satisfaction is of utmost importance to us. In the unlikely event of something not being quite right, it is fixed at no cost to the patient. In your case, although you are unhappy with the fit of your denture, the work actually done at G&E Dental is of high standard. I hope we were able to clarify the facts. If you have further concerns please feel free to email us at [email protected].
Fantastic experience: I was impressed by my first visit to G&E Dental Rolleston Despite being a 'late in the day' appointment, they were pretty close to on time, only a 10min wait. I've spent 45min waiting at other dental practices! The dentist explained the treatment options to me and why a particular one was recommended. He also advised of another cavity and recommended a checkup to ensure no other issues in my mouth that needed treatment. The dental assistant (sorry if that's not the right term) was polite, as was the receptionist, who was helpful, professional and friendly. Definitely would recommend G&E to others seeking dental treatment or a checkup
Thank you Tracey for your support. We do try. Much appreciated.
Fantastic experience: The team at G&E Dental were fantastic. I had to get a wisdom tooth extraction but it was done in 5 minutes and 100% painless. Do not fear when coming here. I guarantee that after an appointment, your faith in good medical practice will be restored. The prices are good for a dentist but more importantly the service and level of care makes me a raving fan. Thank you!
Thank you Caleb for your vote of confidence
Fantastic experience: Kind, professional, practically painless experience, every time. Having wisdom teeth extracted is one of those things everyone dreads, but I have had all of them removed here, and each time it was fast, professional and care was made so that I was comfortable at all stages. They were happy to listen to any concern I had. I wish I was better at writing reviews. Long story short, I'm really grateful, thank you so much
And we are grateful for your encouragement. Thank you.
Fantastic experience: The doctor and receptionist are friendly, and the service is very good. If you are afraid of going to a dentist as I am, choose this one and you will not regret. If I knew the place earlier, I would have my teeth checked years ago. The place I went was in Rangiora, by the way.
Thanks Yifu. Rangiora G&E Dental are a great team. Lucy and Francesca supported by Alister try to make dentistry a breeze.
Negative experience: Had appt for a filling. Took time off work to attend scheduled appt. Waited 1/2 an hr to be told they were running late.Was told to wait another 1/2 hr as an Emergency patient was being seen. Not happy. These guys charge you $$$ if you don't attend your appt, yet muck you round once you're there. Shoddy service
Thankyou for your comments Mr. Gym Fit (sorry, not sure of your name). I am sorry to learn about your experience and do understand where you are coming from. Sometimes things get delayed inside the surgery. My apologies again. As for charging for failing to attend, you would realise that we provide an emergency service to the patients and if someone just fails to attend someone else, in pain, misses out and suffers. Trust me, we are very considerate if a patient calls and there is a genuine reason for not being able to attend.
Fantastic experience: Called in on a saturday morning after not being able to sleep the night before, managed to get an appointment same day. Was pleasantly surprised with the cost of the appointment and the service provided. Definitely recommend.
Thank you Leigh. Yes, we have no after hours or weekend surcharge.
Fantastic experience: My husband has been to G&E Dental twice to have 2 teeth removed, my friend told us about this dental place and we're so glad she did, not only that it's cheap when we use our community services card but the dentists and staff are very warm and kind. They made sure my husband was comfortable and explained everything clearly. We have recommended this place to a lot of our friends and families thank you very much!
Thanks Atalia. With a community services card we provide pain relief treatment for $40/-
Fantastic experience: Always friendly, excellent service from the reception staff and dental staff. Dr Jeong explains things in a way that is easy to understand and doesn't try to sell us procedures we don't need. Well worth the drive across town for.
Many thanks for your encouraging input.
Fantastic experience: I have no hesitation in recommending G&E Dental. They are fantastic and went above and beyond with my tooth extraction. I was in such agony for more than a week and my dentist appointment was still three days away when my daughter found G&E. They booked me the very next day (a Sunday) and OMG Francesca is the best dentist I've ever had! She paused when I needed to, gave an extra injection when uncomfortable and managed to pull my broken tooth out whole. They even phoned me the next day to see how I was. They saved my life!!! Love, love, love them. PS as it was an emergency and I had a CSC it was cheap as chips too.
Great review Kim. We thrive on feedback. Many thanks
Fantastic experience: Absolutely amazing service from G & E Rolleston! Quick efficient and kid friendly. My 11yo daughter felt comfortable, well looked after & liked the experience she had with her dentist, Patricia (I think) Definitely recommended
Thankyou for your review. Patricia sends her greetings.
Fantastic experience: I had my wisdom tooth extracted by Dr Suman (Hornby branch) and he was just fantastic. He is very kind, always concerned if you're in any pain and answers any questions you have. I opted for oral sedation, if you're nervous about the dentist I say the sedative is definitely worth it. I was very calm and sleepy in about 10mins & after about 20mins it was all done. Can't even remember the car ride home! Surgery and after care has been brilliant. Reception is warm and friendly. Definitely going back for any dental work :) A+
Suman is so good with extractions. Isn't he? Also he is a wonderful dentist all around. Does all our difficult root canal treatments and crown and bridgework too. Thank you for your appreciation.
Fantastic experience: Was seen earlier this week by Dr Suman who conducted the dental assessment for my impacted wisdom tooth and referred me to a Dental Surgeon. Correct diagnose & a good referral/advice is criticsl for any treatment. Mia@Reception was extremely efficient and a delight to deal with
Thanks Sanjeet. Very thoughtful of you to take time out to write this review.
Fantastic experience: I have been going to this Dental Surgery for number of years. I dread going to the dentist but any discomfort is dealt with promptly and I’m always reassured at the moment though my own choice having major work done to try and retain my teeth very happy with the progress so far. Plus my dentist and his assistant are very calming people
Much appreciated Denise. Encouraging words go a long way. Thanks.
Fantastic experience: I thought everyone in the Rangiora clinic was kind and professional. I had a noisy toddler with me because my babysitter fell through last minute and they didn’t bat an eye, so I was grateful I could get my older son seen quickly with the little one in tow. Thanks for understanding.
Thankyou Rosita. Happy we could be of help.
Fantastic experience: G&E Dental have given me superb service every time I have visited them. They just have a way of making you feel comfortable, let's face it, not everyone likes going to the dentist...right, but these guy's really take the stress out of it. Not only that but the follow up service is really caring and that's something. I have recommended friends visit them before I wrote this review and I will continue to do that.
Thank You Janiese. Feed-backs are so important for us. We feel encouraged to look inwards.
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