Smile Dental - Henderson
Information about Smile Dental - Henderson
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-17h
For the last 25 years, we have provided high-quality and affordable dental care to over 100,000+ customers Auckland-wide.
Our team of award-winning dental professionals come from all walks of life. The culturally diverse team at smile dental is part of what makes us an excellent community dental practice. Comfort is our number one priority; we always strive to deliver the highest quality dental care without compromising affordability and customer service.
Smile dental offers general services like basic check-ups, teeth cleaning/whitening, root canals and extractions. We also provide more specialised services like Invisalign, dental implants, orthodontic treatments and dermal fillers.
Book your free dental examination today (excl. x-rays)
Our comment from Best Dentists Club about Smile Dental - Henderson:
Smile Dental - Henderson provides an exceptional dental experience highlighted by their highly skilled and compassionate team. Many clients, including those with anxiety about dental visits, have praised the gentle and understanding approach of the dentists, particularly Dr. Rachel Lindsay and Dr. Iven Wu, who consistently make patients feel comfortable and informed.
Patients frequently commend the following aspects of Smile Dental - Henderson:
- Outstanding Patient Care: The staff demonstrates a dedication to making each visit pleasant, helping to ease any fears about dental procedures.
- Clear Communication: Dentists provide thorough explanations of treatment plans and options, ensuring patients understand their choices.
- Professional and Friendly Staff: Reviews consistently mention the warm demeanor of the receptionists and dental team, creating a welcoming atmosphere.
- Efficient Service: Many clients appreciate the prompt attention and speedy service, especially in urgent situations.
- Personalized Treatment: Dental professionals take the time to understand individual needs, offering tailored care to ensure the best outcomes.
Overall, Smile Dental - Henderson has earned a stellar reputation as a trusted dental provider. With a commitment to exemplary service and patient satisfaction, many individuals and families are now choosing them as their long-term dental care provider.
Smile Dental - Henderson: Reviews
Fantastic experience: My dentist was amazing and helped ease any and all anxiety I had/have around going to the dentist. Also gave me great information about financial aid/assistance that I may qualify for.
Fantastic experience: Dr Rachel Lindsay at Smile Dental - Henderson has made all my dental appointments for the past 2.5 years an absolute dream experience. Dr Rachel kept me informed about what I needed to get done and I always felt extremely comfortable with her treatment plans and what I was able to afford. Each and every appointment that I have made with her has been a blessing and true testament to her dedication and commitment to treating and transforming my smile. Dr Rachel as a Dentist chair side manner each time has been exemplary in working her magic she is by far the number one Dentist that I would HIGHLY RECOMMEND especially since I suffered from mental illness and anxiety. Her outstanding care and meticulous treatment and care exceeds above and beyond. Words cannot express or describe how grateful I truly am for my new found confidence and natural smile
Fantastic experience: I as seen promptly and problem fixed. Thank you
Fantastic experience: very friendly staff and great service shout outs to iven for his review on my teeth very easy and clear explanation.
Fantastic experience: The staff are great and accommodating.
Fantastic experience: I have been to Samsoon Looi a few times now and I think he is a great dentist. He always explains really well what is required with your teeth; showing photos/X-ray and giving you options as to how to proceed. I myself had amalgam removal and a crown done. He is quick and efficient and makes you feel comfortable and checks to make sure you are not experiencing pain. His assistant is pleasant also. I am rating them very highly because I think they are doing a great job there. Thank you. FRED
Fantastic experience: Great service and good communication
Fantastic experience: Previous dentist couldn't see me and I had to see someone urgently , Had an appointment with Michelle and she is so lovely and made the whole experience less daunting and less anxious for me. She was kind and understanding and so friendly. Highly recommend her. Will start to use Smile Dental for future appointments for me and my family.
Fantastic experience: Thank you Smile Dental Henderson for help with relieving the pain I was suffering with one of my loose teeth. All in all I received the best service from an out standing, hard working busy team. With all due respect I happily recommend, Smile Dental Henderson to all West Siders. And I'll be back soon.
Positive experience: I recently went in to the clinic roughly two weeks ago to have a consultation done because I was sure I had a hole didn't know it was to the point it was and is near impossible to eat. They were so informative and helpful helping me make the right decision for my overall oral health. Looking forward to having this bigger removed this coming Monday.
Fantastic experience: Dr Ivan, is by far the best and only dentist I will recommend at this place..... I've seen numerous dentists over the years at this branch, half of them don't listen, treat me with respect or even the dignity I deserve , having autism and adhd. And as 27 year old mum that had severely broken and painful teeth I made the decision to have them removed. Dr Ivan, was the only one willing to do the job, he listened and understood that although I am young having my teeth removed was more beneficial to me in every aspect of life than to keep the ones I had.... some dentists did a shock horror and piss poor job. Leaving parts of fillings stuck onto other teeth, rushing me, no care, or patience. Dr Ivan gave me everything I needed. He deserves a beer, and a damn bigger paycheck. Thank you Dr Ivan.
Fantastic experience: Really happy with my visits. Willing to accommodate you when they can.. I also think it's affordable dental service. Give them a try..
Fantastic experience: Dr Wu is the man Great treatment, advice and recommendations. Highly recommend asking for him.
Positive experience: Went to Smile Dental Henderson branch yesterday 28th May 2025.Dentist in attendance was Dr.Michelle Leung who was very professional with her suggestion and advice.I accepted her advice and will see her again tomorrow 30th May 2025 for more Dental procedures.I have been to this branch many times before and I find it quite good.
Fantastic experience: Iven has been amazing through my journey to getting my teeth fixed. It started of rough and drawn out, I appreciate all the work and care he has shown me to get me to the finish line finally. Thankyou so much, I love my new smile
Fantastic experience: Staff really friendly over all experiences was great
Negative experience: Very unorganised clinic. Visited Henderson branch in mid April for my wisdom tooth was told they will send referral to surgery, they gave me pain killers it’s been over a month and they still haven’t sent the referral. Called them again to see what happened i was told they will leave a note for the doctor been 3 days no response. Smile dental patient care is very very low and they need to learn how to treat their patients especially when patient is unable to eat, drink or sleep cause of the pain they are in. Worst experience ever with Smile Dental. Totally useless.
Fantastic experience: Amazing work done by Michelle. Best dentist ive had. Been seeing her for a few years and shes always done a brilliant job. Its a shame more resources by way of diagnostic tools are not available for those on pensions or winz benefits - i.e 3D xray imaging. 2D does not always identify the problem
We’re thrilled to read your positive review! It’s great to know you were happy with our care. Your support is invaluable to us.
Fantastic experience: Great experience with every visit to Dr Iven. He is very good in communication, which gives you a piece of mind and helps to relax. He is also so careful during procedures and does a great job. I find it quick and easy to book online with Smile, and I like their reminders and curtesy follow ups.
Fantastic experience: Dr Iven is very professional with great attitude, easy to feel relaxed and you know he will look after you the best he can. Highly recommend
Fantastic experience: Was a bit scared because of my sensitive teeth but I know I have received a very best treatment for my teeth, I would recommend anyone feeling uncertain about the price or treatment, please go to smile dental, I went twice with free consultation to ask about some stuff I wasn't sure about, but in the end that was the best choice I made, I'm very happy with the treatment received by Dr Iven Wu
Fantastic experience: dr. Michelle has being very helpful and professional in helping me choose the best option for my issue. I'm satisfy with the surgery and the result. Also the team checked on me the day after to see how I was.
Fantastic experience: Unbelievably AMAZING advice and service from Dr Samson and his apprentice Melody. Very thankful to you Dr SamI will be back!! Awesome that they have Afterpay too
Fantastic experience: He was good was only booked for a check up but he took my tooth out when he did not have to thanks Dr Iven wu I'm feeling a lot better
Fantastic experience: Started going to the Henderson practice last year and very happy with the service. Staff are very accommodating. This is now my permanent dentist. Thanks team.
Negative experience: Very disappointed in this clinic. I came yesterday to get my tooth extracted and prior to coming I saw on your website that you do extractions for $40 as long as I had proof of what you guys needed which I provided. When I saw the dentist he then says to me this is a “surgical extraction” and didn’t treat me because he needed a referral from my midwife and doctor. Even if I needed the surgical extraction, you guys should have made it clear on your website that it’s not $40 for this or even informed me over the phone first. But no you guys didn’t do this and wasted my time. You guys tried to charge me $500 for a surgical extraction and then make me get a referral from my Midwife which they do not do as it’s not in there field to approve this they are not doctors!!!! Such a waste of time - Dr Nanda was the dentist I saw will never be coming back here again! Do you’re job properly and fix you’re advertising on you’re website so others don’t go through the same thing as me!
Fantastic experience: Excellent service. Excellent staff. Excellent Dr Ranish Patel.
Fantastic experience: Went in to get filling and extraction by Roshni Patel, she was awesome
Fantastic experience: Everyone at Smile dental is always very welcoming, will gladly answer any questions you have! Their dentists are always very helpful, honest and understanding!
Fantastic experience: We had an amazing experience with Dr.Iven Wu. He examined my 3-year-old son with such kindness, gentleness, and patience. What really impressed me was how he took the time to explain everything to my son in a way that was easy for him to understand. He made my little one feel so comfortable and at ease. As a parent, it's wonderful to see a healthcare professional who truly cares about their young patients. We highly recommend Dr. Iven to anyone looking for a fantastic dentist! Also wanted to add the receptionist ladies are friendly and sweet, noticing me with my 2 toddlers and engaging with them. I also observed them care for another patients young child as they were being seen. Overall lovely experience and would 100% go again.
Fantastic experience: Ivan and sunny done a amazing job, and made the process easy and stress free... 10/10 would recomend
Fantastic experience: Dr Samson is so helpful and lovely. The care of his team is fantastic as well. I would really recommend coming here for yearly check ups, the pricing is reasonable too.
Negative experience: Too expensive cost me a whopping $499 to pull out my tooth♂️
Fantastic experience: I received excellent service at Smile Dental, Henderson. You guys are the best in New Zealand
Fantastic experience: I was very happy with the professional conduct and behavior of Michelle Yeung and her assistant, Michelle and her assistant were prompt, precise and caring, I felt very little pain and the experience was satisfying, having two teeth removed, I've never felt that relaxed in a dentist chair my whole life, thank you! I know where to go the next time I need dental work done. Kind regards Kevin Stephens
Negative experience: I have been to Henderson clinic to get my wisdom tooth extracted but they told me that they won't do anything till they have a payment.. I was really in pain my face was getting swollen so I had to go to work an income they were Abit of a muck around they direct debited the money straight to there account. I called up smile dental telling them that the money has been processed an approved had the proof of paperwork but there answer to me back was come back the next day as they cant do anything without seeing no money in there account by that night my face had been swollen even more an my jaw got locked went in for my appointment at Henderson clinic did the x-ray an they told me they couldn't take it out as it was to tricky for them to do, so they referred me to the hospital and other dental clinics. It was Thursday my appointment at Henderson clinic but my pain in my tooth started that Monday an Henderson clinic had to leave me with pain an swollen mouth without no prescription for Panadol. It took them a very long time to refund money back to work an income but luckily I found a dental today to remove my wisdom tooth an he did a very amazing job on it. My pain had cut down to half of the pain I had but feel alot more better that my tooth have gotten removed.. they are lovely an very kind I suggest to visit them as they are located in new Lynn there clinic is called Quality dental Clinic suggest them. The main days he is on is Wed,Thurs,Fri,Sun but open everyday.
Fantastic experience: I had a teeth cleaning at Smile Dental Henderson. The service was nice and professional. The doctor was very patient and considerate.
Fantastic experience: I came in for a root canal procedure at the Henderson branch. I was seen by Dr Rachel who was very skilled and efficient at carrying out the procedure. Dr Rachel did a great job of keeping me informed during the process which I found to be almost pain free. Also the booking process was very simple. I can highly recommend this clinic
Fantastic experience: Dr Michelle was very understanding with this nervous patient getting an extraction took her time made the experience less stressful thank you
Positive experience: No one likes going to the dentist at the best of times but I did have a good experience at smile dental, Dr Nanda is a very good dentist. I had a tooth extracted and I can say he was quick, gentle and efficient. Even after a few days no pain at all, thank you also for lowering the price a little bit
Negative experience: Unfriendly, Unprofessional, Impatient and Rude. Definitely won't go back. My Awful experience today is why people are afraid of dentists. If 0 was an option I would have given a 0.
Positive experience: It was hard to locate the clinic but once there the service was great. Iven didn't fluff and got straight to the options. I then had treatment at The Atatu the next week.
Fantastic experience: One of the best experiences been at the dentist after many years I wish I had found the dentist and dentist michelle from the start. Painless and did an amazing job filing a broken front tooth. I highly recommend and will definitely be back again when required. Thanks team
Thank you for your positive feedback! It’s an honor to care for our wonderful patients. We’re glad to know you had a great experience, and we’ll continue working to make every visit just as positive!
Negative experience: Visted about 3 weeks ago for a sensitive tooth and a tooth i couldnt get floss in between and a dental clean paid over $230 then told just to keep flossing it will heal itself now part of my tooth has broken off due to that advice and have to now go pay more somewhere else to get it fixed as I dont trust there dental care now. Clean was extremely painful and felt rushed won't be returning.
Fantastic experience: Samson and his assistant again took care of my teeth. Always a pleasure for me to know I'm in good hands
Fantastic experience: Outstanding service and professionalism from this centre. My dentist, Michelle, explained everything very carefully and what was needed. I would highly recommend this centre for your dental requirements.
Negative experience: Very expensive. Husband went to attach back existing crown which only included to glue it back and was charged 300$ for 20 mins appointment. Outrageous. Please go somewhere else.
Fantastic experience: Anika was very professional. She is a calm, composed individual. Would highly recommend!
Fantastic experience: Dr Aneka Patel is an AWESOME dentist who has been amazing at looking after us. Dr Aneka Patel & her assistant Shivani have made us feel very comfortable & also made the whole process a very pleasant experience. Such a happy spirited team, always happy to answer our many questions we had & explained everything we needed to know thoroughly. Such a lovely team & we highly recommend to anyone. Thank you #Blessed
Fantastic experience: I was promptly seen and advised clearly of what I'll need to do and it was done quick and as painless as possible . I am pleased with the level of service I received and would recommend Dr Aneka ,she was very professional and courteous to my needs.
Fantastic experience: Dr. Nanda and the Dental Assistant were both very good and professional, would definitely recommend them.
Fantastic experience: Very friendly. Great products. I've had fillings put in from 13 years ago still looking brand new.
We appreciate your wonderful review! It’s great to hear you were satisfied with our services. Your feedback encourages us to keep improving.
Fantastic experience: Excellent, pain free service. Dr Rachel was very helpful and attentive, Highly recommend!
Thank you for your fantastic feedback! We're happy to hear you had a positive experience with our team. Your support motivates us to keep up the good work.
Negative experience: They are using cheap materials. My fillings are breaking apart! I was completely screwed by Smile Dental. Paid a huge some of money and months later I still sit with teeth badly damaged by this dentist and cannot eat properly, don't enjoy crisp chips because of his incompetence and still he would make me believe that it's my fault. I have 2 Universities looking and studying my case and also FairGo. I'm going to take these people down. I paid a lot of money and this "dentist" screwed up my life.
We are deeply sorry to hear about your experience and sincerely apologize for the distress it has caused you. At Smile Dental, we are committed to providing high-quality dental care and use only reputable materials for all treatments. We hope that in the future, we will have the opportunity to provide you with the level of service and care that meets your expectations and restores your confidence in our clinic. Your satisfaction is our priority, and we are dedicated to improving our services based on your valuable feedback.
Fantastic experience: Had my teeth cleaned and polished, I can smile without trying to hide my mouth. Dentist was very helpful and informative
We appreciate your wonderful review! It's rewarding to know you were happy with our services. Your satisfaction is important to us, and we’re glad we could meet your expectations.
Fantastic experience: Just got a complicated wisdom tooth pulled out so easily by Dr Michelle and her assistant today. Very trusting and professional. Thank you so much.
We appreciate your positive feedback! Knowing that you were satisfied with our services is very rewarding. Thank you for your trust.
Fantastic experience: Thank you Dr Michelle for helping me. The 5 stars is for you and your assistant! I had a crack in my tooth which Dr Anika fixed. Was told I need a crown. The filling fell out not even a month later. I came back because of the 1 year warranty and got it done and was told the next time it falls off she won’t do it again. Dr Michelle listened to my concern. I needed a filling because I can’t just whip out 2K from my arse for a crown and I was so frustrated no one was listening to me from Henderson AND Kelston branch. But Dr Michelle took me in last minute and managed to fix my tooth the very next day. She explains the risk of my filling, what to do and not to do, advice. Thank you Dr Michelle. You’re amazing and the best and very kind. Dr Anika, you and your assistant made me feel uncomfortable in both visits. I felt like you both were judging me by the way you looked. No low down or advice or anything after the treatment. Not very professional. Dr Michelle is the standard. I hope you take this feedback and work on it for the better of yourself and community
We appreciate your kind words! Knowing that you had a good experience with us is very rewarding. Thank you for your trust and support.
Fantastic experience: Well..as far as visiting dentists goes. I had x2 appointments.Free check and next day a filling. From the start to the finish I cant fault it. Even to the courtesy checks afterward.Absolutely happy with this branch..as usual.
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Your feedback is greatly appreciated.
Fantastic experience: Great service, time and care taken with me. Was hesitant and nervous at first but Annika and her assistant (sorry I didn’t catch your name) were very helpful, reassuring and made the whole experience wonderful. Thank you both again for the care, truly grateful
We’re thrilled to read your positive review! It’s great to know you were happy with our care. Your support is invaluable to us.
Positive experience: Absolutely amazing staff, right through from consultation to procedure. Highly recommended Thanks smile dental
Fantastic experience: The Henderson branch has very professional staff and team. Dr Aneka Patel was assigned to me during my first visit in December 2023. She took great care of my two molars extraction, and I did not feel any pain. She gave me instructions on the follow up care including emergency numbers to contact in case of any problem. I also received a text message the next day from the team to check on my progress. This was nice from them. I recently visited last week to check on my other tooth and again Dr Aneka Patel was my doctor. Her and the nurse who were taking care of me were so polite and professional. I strongly recommend their service for your next visit to a dentist.
Thank you for sharing your experience! We're happy to hear you felt well taken care of. Your feedback encourages us to keep striving for excellence.
Fantastic experience: Very friendly, Fast and professional. Never felt nervous or uncomfortable at all. Very informative awesome service fully recommend them.
We appreciate your fantastic review! Knowing that you were satisfied with our services is extremely rewarding. Thank you for your trust in Smile Dental.
Negative experience: Make sure you look for dental care with the device Cone Beam Computed Tomography (CBCT), which 3D scans your teeth to make sure the tooth is still good enough before doing a root canal; otherwise, it ends up like me wasting $1xxx and finding out by the specialist ($3xx) that the tooth is cracked at the bottom of the tooth. The x-ray is useless.
Fantastic experience: Thankyou Again Dr Samson for doing my exactions again,Your always welcoming and smily it really takes the nerves away.always understanding and with great feedback and knowledge
We appreciate your wonderful review! It's rewarding to know you were happy with our services. Your satisfaction is important to us, and we’re glad we could meet your expectations.
Fantastic experience: My dentist Michelle was very compassionate and made my visit as comfortable as possible and she had an awesome assistant and Michelle done an awesome job.
Thank you for your positive feedback! We're pleased that you were satisfied with your experience. Your words are a great encouragement to our entire team.
Fantastic experience: The lovely people looked after me so well. Nothing was too much trouble. Great advice and care. I will be moving to these wonderful people and get sorted all the things the *other* practice stuffed up. Thanks to Michelle and her assistant.
We appreciate your fantastic review! Knowing that you were satisfied with our services is extremely rewarding. Thank you for your trust in Smile Dental.
Fantastic experience: The reception staff are incredibly attentive, i had a wisdom tooth removed in seconds, cannot give more gratitude towards Dr. Jooi and his team for making a wisdom tooth extraction exceptionally quick and painless! Skillls!
We appreciate your fantastic review! Knowing that you were satisfied with our services is extremely rewarding. Thank you for your trust in Smile Dental.
Fantastic experience: I was delayed for my appointment by more than 30 minutes , they still allowed me . Excellent customer service and were very professional
Thank you for sharing your experience! We're happy to hear you felt well taken care of. Your feedback encourages us to keep striving for excellence.
Fantastic experience: WOW! Feel like a new person. Have my new dentures for a week and starting to enjoy the benefits already. Thanks Dr Naanda, you definitely are 'THE MAN' and I will recommend anyone I know to Smile Dental %
We appreciate your wonderful review! It's rewarding to know you were happy with our services. Your satisfaction is important to us, and we’re glad we could meet your expectations.
Positive experience: Amazing experience .. Liana was so kind and understanding.. she gave me options aswell as the pros of cons of those options .. Felt comftable being in her care to look after me .. happy customer
Fantastic experience: The ladies here are amazing. I had my teeth cleaned. The results was more than what I expected. Highly recommend. Thanks ladies for my new smile
Fantastic experience: I would like to extend my appreciation to Michelle and her assistant who were willing to stay back after 5pm on a Saturday to remove my annoying tooth. In the end, I found that it was my bungle to understand and the offensive tooth was extracted without much pain during office hours. Apologies to the next patient who had to wait a bit longer than the appointment time.
We appreciate your wonderful review! It's rewarding to know you were happy with our services. Your satisfaction is important to us, and we’re glad we could meet your expectations.
Fantastic experience: I was very happy with the work im having done on my teeth. The dentust andcher assistant were awesone. Felt no pain which is good.second day no pain. Thankyiu for the great service you provide. Have no problems at all.
We’re grateful for your positive review! It’s wonderful to know you were happy with our services. Your satisfaction is our top priority.
Fantastic experience: Turned up Monday morning with a very painful tooth. They saw me straight away, did xrays and proceeded to remove the offending tooth painlessly! Very professional and experienced Dentists. Lovely to deal with and their prices where surprisingly reasonable. Highly recommend!
Thank you for your positive feedback! We're pleased that you were satisfied with your experience. Your words are a great encouragement to our entire team.
Fantastic experience: After having my dentist of 20 years retired , by luck and due to very professional customer service, I found Dr.Samson Looi , at Smile Dental Henderson branch, whom I happily would like to name it as our family dentist from now on. He is very professional, polite, customer orientated and patient ,giving you the best options you have . The result is outstanding Highly recommend him and his team.
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Your feedback is greatly appreciated.
Fantastic experience: Smile Dental Henderson..Lovely dentist, i wanted a tooth pulled but xrays showed a small infection, gave me antibiotics..wish i had come here first.His manner,tone and the way he spoke to me made me comfortable..very happy with this service.
Fantastic experience: Dr Nanda Lal Warusevitane did my dental checkup and a filling was done. Very humble person, he had to use injection to numb my gum and I did not even feel a little pain. Really professional and humble staff and Dr. Highly recommend. Lets see how the quality of filling performs...1 year gurantee was given to me
Thank you for sharing your experience! We're happy to hear you felt well taken care of. Your feedback encourages us to keep striving for excellence.
Fantastic experience: Michelle was great, gave all the information b4 and then did a smooth very good molar extraction which went very well and apart from the normal inflammation you would expect and a bit of soreness it has settled well. Thank you Michelle
Fantastic experience: Dr Michelle Yeung is very thorough and her service was excellent all around. She accommodated my needs, ensured I was comfortable and not in any pain. Definitely recommend booking with her!
Negative experience: Prior to getting work done, I was quoted x amount for all the work in my teeth to get done and that what was explained to me by the dentist. Later that week I booked in for my first appointment. After the first session, the quote apparently only covered one part of teeth and had to come up with x amount for them to finish the work even though the quote stated otherwise. Total rip off and scam artist
Fantastic experience: The last time I went to see a dentist was in high school long long time ago. The staff was friendly and made me feel comfortable. A big and many thanks for Dr Liana Tang who looked after me. I highly recommend Smile Dental - Henderson if you haven’t seen a dentist for a long long time like me.
Thank you for your positive feedback! We're pleased that you were satisfied with your experience. Your words are a great encouragement to our entire team.
Fantastic experience: Had a filling that was chipped. Really impressed with the response time from the admin team. Was able to book an appointment for the day after. Smile team replied to my email within the hour and set up an appointment. Had to go back due to sensitive tooth and was again impressed by the after service. Had a filling done but due to sensitivity, had to remove the filling as a whole and redid the filling for no cost. Charged $35 again for the second xray which is understandable. Dr Roshni Patel was understanding, professional and calm. Also explained potential solutions and her rationale for the type of treatment. Felt really taken care of. Dr Roshni Patel and her assistant went above and beyond to suit my schedule which i was again impressed by. Very happy with the outcome. Thank you
We appreciate your kind words! Knowing that you had a good experience with us is very rewarding. Thank you for your trust and support.
Fantastic experience: The service was absolutely amazing. The doctor was very kind and patient. She explains how things work and gives full support to the patient. Probably no other better service than Henderson.
Positive experience: My husband and I have been at Henderson smiledental for seven years and have always enjoyed excellent service. Especially in March this year, Dr. Michelle Yang pulled my tooth without any pain. Her warm words and thoughtful service made me feel comfortable and more sure that I chose Smile Dental is right.
Fantastic experience: Samson at Smile Dental, Wai Health centre Henderson, has been looking after me when I needed treatment for a wisdom tooth. Samson explains everything and gives you options. Wisdom has been distracted without any discomfort. Now back for a crown again lots of pictures and explanations. Can recommend to everyone who needs a check up or treatment. Margie Henderson
Fantastic experience: I am receiving a series of treatments from Smile Dental in Henderson and so far I'm very happy with the service...I find the dentist, Ivan to be very reassuring and informative as he explains each treatment as you go. Looking forward to the final result.
Fantastic experience: Dr Samson Looi is very friendly and excellent at explaining the proposed procedures. I always leave with a big smile on my face. :-)
Fantastic experience: Everyone here is super polite, I go twice a year and its always been the same. Could really feel that they enjoyed/loved their job and it made me happy to come here, never felt ashamed or embarrassed so thank you everyone at smile dental especially Dr Samson.
Negative experience: One of the worst service I have received since being back in New Zealand. I had paid to have my wife’s Invisalign clips removed and retainers Input was originally quoted $780 by the time the appointment came for a call saying it had been raised by over $100. We decided to still go ahead as it was time to get them done. Retainers were supposed to last 2 years. 5 months in they were cracking. Called up and they wanted to charge a further $180. For just the top half of the mouth. Poor service and very poor communication skills. Would not recommend at all.
Fantastic experience: Very professional service. Very prompt. Very clear, detailed and easy to understand information in regards to the treatment that is required. Would definitely 100% recommend this dental service. Well done team.
Fantastic experience: The most gentle dentist and dentist assistant I have come across. Dr Aneka Patel and her assistant were very professional and helpful from when I arrived. Went in with a 10/10 intermittent tooth ache and they did an x-ray. I opted for the filling which was done. I highly recommend visiting the Smile Dental in Henderson.
Fantastic experience: So grateful for the kindness from staff, treated like a human and never judged. So happy with my teeth being fixed i can smile more than i have in 3 years. Cried when i saw my smile again. Thankyou Daneka and staff im really grateful for feeling pretty again
Fantastic experience: Friendly dentist made the procedure feel like no big deal even though I know it was a mission. Appreciate the high level of professionalism as usually I leave the dentist traumatized. Great payment options too.
Fantastic experience: From previous experience I was quite anxious to go for an extraction, however my dentist was absolutely lovely, calming, let me know the process as it was happening, I actually walked out smiling.
Negative experience: My root canal treatment there was done in 1 session instead of standard 3 sessions. Because of that the infection in the canal was not properly cleaned, and was sealed instead. I ended up with an oral surgery, removing lots of inflamed tissues and redoing the root canal at a root canal specialist. Fixing health damage that I received at Smile Dental cost me 7000 nzd on top of what I spent initially at Smile Dental. Not to mention months of strong pain and weeks of sick leaves because of it.
Negative experience: Went here for an extraction. Everything was okay until the lady didnt numb up my gum enough, I expressed this when she was double checking before carrying on but she tried to extract the tooth anyway. I expressed some insane pain (yelling "ow" and moving around etc) and it took her a good few seconds to stop pulling and then patronizes me with "if its painful you shouldve raised your hand" um I'm pretty sure I expressed my pain pretty clearly. Because it was so sore I wasnt keen to carry on. She proceeded to numb me another 2 times (4 injections at this point) and finally I couldn't feel a thing. Which left me asking myself if she expressed the correct judgement in the situation... if someone's in pain, then you should stop? I've never had an extraction before and she patronized me further by saying "this must be your first extraction" which left me thinking are you sure it's not your first??? Lovely lady but poor judgement expressed with little sympathy shown. Wouldn't recommend unless you know your dentist.
Fantastic experience: My dentist was DR Roshni @ Henderson branch. I highly recommend her - I am very happy, she did a great job. She took her time working on my teeth, felt no pains even after all numbness were gone. It has been a delight attending all of my appointments and see the magic unfolds thank you DR Roshni.
Fantastic experience: Easy booking, friendly service, well experienced Dentist Dr Nandalal who settled all the questions I had within minutes. I recommend anyone to book the free examination with them, really worth visiting before it is too late.
Fantastic experience: Smile Dental Henderson has been my dentist since I arrived in Nz 11years ago. They accomodate me for a very short notice as Im really having so much pain coz of my impacted wisdom tooth. Dentist Looi is very professional and help me understand some risk of taking it removed . But i really need it to be taken out.
Fantastic experience: I will definitely be back for my dental appointment & future check ups!! This was the best experience I have had so far thanks to Dr Rachel Lindsay! Completely changed the way I view going to see the dentist. The dental assistant was helpful too, she assisted the dentist so the dentist can help me & my teeth!! Janki thank you for replying to my many emails & answering my questions. What a team! Thank you SmilesDental Henderson!!
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