Naenae Dental Clinic

Naenae Dental Clinic
9 Hillary Court
5010, Lower Hutt
+6445674752

Opening hours

  • sunday: 9h-16h
  • monday: 9h-19h
  • tuesday: 9h-19h
  • wednesday: 9h-17h
  • thursday: 9h-19h
  • friday: 9h-19h
  • saturday: 9h-16h

One of Wellington's leading dental clinics. Providing excellent dental care and emergency relief of pain.

Our comment from Best Dentists Club about Naenae Dental Clinic:

Naenae Dental Clinic, located in Lower Hutt, is a highly regarded dental practice known for its welcoming environment and professionalism. Many clients have shared their positive experiences, highlighting the kindness, expertise, and exceptional service provided by the entire team.

Some of the strong points noted by patients include:

  • Friendly Staff: The staff at Naenae Dental Clinic, from receptionists to dental assistants, are frequently praised for their warm demeanor and willingness to help.
  • Skilled Dentists: Dentists such as Dr. Loan, Dr. Ahmad, and Dr. Neil have received accolades for their thoroughness, compassion, and ability to make difficult procedures feel comfortable and pain-free.
  • Comprehensive Care: Patients appreciate the detailed explanations of treatments, clear communication, and extensive follow-ups that ensure they feel supported throughout their dental journeys.
  • Modern Facilities: The clinic is equipped with advanced technology, ensuring that patients receive high-quality care in a safe and sterile environment.
  • Pain-Free Experience: Many reviews mention the gentle approach of the dental team, significantly reducing anxiety for those who may have fears associated with dental visits.

Overall, Naenae Dental Clinic stands out as a trusted choice for dental care, making it a preferred destination for many locals seeking professional and compassionate service. Their commitment to patient satisfaction is evident in the numerous positive testimonials from grateful clients.

Naenae Dental Clinic: Reviews

4.6/5 (199 Reviews)
Christine Essery 8 months ago

Fantastic experience: It started with an urgent appointment and has ended with me making Naenae Dental Clinic my forever dental practice. It is such a welcoming and professional practice which would put the most nervous person at ease. Even the informative but humorous video in the waiting area calms the nerves. Dr. Loan Kim Vu is by far the best dentist I have ever had. She is so informative and professional but is also very patient and understanding of my wants and needs. She uses the very best equipment with such precision and Casey, her professional assistant, works seamlessly alongside, with her gentle and calming manner. Congratulations Naenae Dental Clinic for all that you have to offer with the very best equipment and for the way the practice is designed and organised with smiling and attentive staff. My very best thanks go to Dr Loan Kim Vu and Casey, they really are ‘a dynamic duo’. Chris Essery

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Christine, for your kind words and for choosing Naenae Dental Clinic as your long-term dental practice. We're delighted that our team made you feel at ease and provided the care you deserve.

Joanie Erasmus 8 months ago

Fantastic experience: Had the best dental experience at NaeNae Dental Clinic. Would highly recommend them for any dental services. Friendly and supportive doctor and staff.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Joanie, for your wonderful feedback! We're pleased to hear you had such a positive experience at Naenae Dental Clinic. Your recommendation means a lot to our team.

Zoe Prebble 8 months ago

Fantastic experience: Really excellent - friendly, knowledgable and customer focussed. Nicest dental clinic I've ever been to.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Zoe, for your kind words! We're delighted to hear you had such a positive experience at Naenae Dental Clinic. Your satisfaction is our priority.

Dave Lusk 8 months ago

Fantastic experience: Dental Hygenist - Justin Boy. Justin is always very professional, friendly and thorough. He's very interested in his clients and their needs. It's a pleasure working with him and I am very happy to recommend his services to anyone.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your wonderful feedback about Justin. We appreciate your kind words and are delighted to hear that you had such a positive experience at Naenae Dental Clinic in Lower Hutt. Your recommendations mean a lot to us.

Tao CHEN 9 months ago

Fantastic experience: Awesome team! Highly recommended! Dentist Loan and Casy are very nice!

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Tao, for your kind words! We truly appreciate your recommendation and are delighted to hear about your positive experience with our team at Naenae Dental Clinic in Lower Hutt.

Carol Tiong 9 months ago

Fantastic experience: Review from 2 years ago : Today, I had braces put on my teeth at the Naenae dental clinic. It was a great experience. The staff were very friendly and it was a gentle process. I would like to thank Dr. Ahmad Hassiny who is very professional, kind and an amazing dentist. I would highly recommend the Naenae dental clinic for your teeth straightening needs. It was a great experience for me . Updated Review 2 years later: My long and incredible braces journey has finally come to an end. While there were challenges along the way, each step brought me closer to a smile I truly love. I am deeply grateful to Dr. Ahmad and the entire team at Naenae Dental Clinic for their outstanding care and support throughout the entire process. Dr. Ahmad is an exceptional dentist skilled, gentle, and genuinely compassionate. His attention to detail and calm, reassuring approach made every visit a positive and stress free experience. A heartfelt thank you to Dr. Ahmad and the orthodontic team for your unwavering professionalism, care, and expertise. I truly couldn’t have done this without you. You haven’t just transformed my smile you made the entire journey feel supported, comfortable, and meaningful. Your kindness and encouragement made all the difference. I’ve come to appreciate that having a beautiful, healthy smile is a true blessing. It allows me to express myself with confidence and joy and for that, I am incredibly grateful. ❤️ I highly recommend Dr. Ahmad and his team at Naenae Dental Clinic to anyone seeking high quality, compassionate dental care. Thank you again for everything you’ve truly made a lasting difference in my life.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Carol, for your wonderful feedback. We are delighted to hear about your positive experience and will be sure to share your kind words with Dr. Hassiny and our team.

Chris Hopkins 10 months ago

Fantastic experience: Great service, super friendly staff and very gentle and considerate to those of us who don’t love trips to the dentist. The online booking system was amazing too. Naenae Dental Clinic is the place to go!

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Chris, for your wonderful feedback! We are delighted to hear that you had a positive experience with our team and found our online booking system helpful. Your kind words are greatly appreciated.

Ms HAPPY FEET 10 months ago

Negative experience: I feel so ripped off by these guys. I went in for my appointment for a full oral cleaning. He only cleaned the bottom side then he said I sould see the Dentist first for a second appointment before cleaning the top side next. So following week I went back for my second appointment little that I know my partner have already paid for the oral cleaning again for the bottom side. But that appointment was actually just seeing the dentist. Anyways went in for the second time that cost me $250. After a 15mins session with dentist he recommends just going for implants so I agree n that will cost me 6k. Anyways I was expecting cleaning afterwards but there was none. I asked the front desk if that really cost me $250 n she said yes because they have to use the big xray machine n I was like...wow what a way to rip you off. I feel like the young dude that's doing the oral cleaning is getting them alot of money for doing a shit job of cleaning one side for only 15mins then convice you to see the Dentist next. At least do the cleaning then suggest the patient what's next if needed. I left very angry n disappointed. I would not go there again. If you're thinking of booking for a oral cleaning make sure u book with a dentist not that young dude that's making money for them. He doesn't even do a good job he does a very shit job just for cleaning the teeths

Solomona Brown 10 months ago

Negative experience: Ive had a really bad experience at this clinic. They're are money scammers. I've booked for a full dental hygienist which is i thought is going to be a full treatment for one day. They done the bottom jaw for the first appointment and tell me to book for another appointment to do the the upper jaw as their is not enugh time. The oral hygienist will talk you out of your main appointment and you end up running out of time to complete the treatment. Be aware of their tactics as you my end up doing a complete different treatment from the one you're agree to do and it will cost you in the future. If the oral hygienist trying to tell bullshit just tell him to do the first treatment first then talk later as I've just found out that's what they normally do.

Fiona M 10 months ago

Fantastic experience: Akruti is a fantastic clinical dental technician- She is calming and made me feel very at ease- usually terrified of going she made me want to return!

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Fiona, for your wonderful feedback! We're delighted to hear that Akruti provided such a calming experience at Naenae Dental Clinic. Your comfort is our priority, and we look forward to seeing you again.

TeRakau Mauri Ora 11 months ago

Fantastic experience: Best dentistry experience ever, every time. Genuinely caring and extremely talented artists and efficient kind humans in every act of service at naenae dental ngā mihinui

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, TeRakau, for your wonderful feedback. We greatly appreciate your kind words and are pleased to know that you value our team's dedication and care at Naenae Dental Clinic.

Michele Carroll 11 months ago

Fantastic experience: I came to Naenae Dental Clinic more than nervous; I had a phobia. I am 69 nearing retirement and was very nervous. I was treated with understanding and respect. I am overweight and was very anxious. I thank the staff, reception and especially thank Dr Byron and Dr Sally for watching over me as I underwent active sedation. I was previously denied this and hence left my teeth and gums to suffer. Naenae Dental led me carefully and with consideration what to expect. The follow-up was constant, and the expectations explained fully. All done and dusted, and I have complete confidence in going back again, especially after the Active Sedation. No pain, no noise, just relaxed and exactly as they explained. I could hear directions, that were calmly given. I was made comfortable and felt totally trustworthy of those overseeing my comfort and wellbeing. Totally impressed with the professionalism and humour. I enjoyed perversely the experience after the trauma of visits to other dental facilities. Thank you especially to Dr Byron, and Dr Sally. I love you guys! Michele Carroll (69-year-old fearful patient now resolved!)

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Michele, for sharing your positive experience at Naenae Dental Clinic. We're grateful for your trust in our team and are pleased that you felt cared for throughout your visit.

geoff yeats 11 months ago

Fantastic experience: I am in the process of getting an implant, with the first step being the removal of the failed tooth and the placement of the implant sleave. Having had the tooth form ore than 55 years was apprehensive about the pain and discomfort the procedure might bring. However Dr Ashish was so good I had no pain or discomfort. Absolutely brilliant and professional in the utmost. I could not recommend more highly.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your wonderful feedback, Geoff. We appreciate your kind words about Dr. Ashish and are pleased to hear your experience at Naenae Dental Clinic was comfortable and professional.

Rangi W 1 year ago

Fantastic experience: Cheers Justin for the great service, highly recommend this clinic to everyone

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind words, Rangi. We appreciate your recommendation and are glad to hear you had a positive experience at Naenae Dental Clinic.

Josh C 1 year ago

Negative experience: I visited this clinic for a long-overdue teeth cleaning, paying for a full hour. Unfortunately, my experience was far from pleasant. The hygienist was not only rude but also arrogant, making a few snarky remarks that felt unnecessary and unprofessional. To make matters worse, the cleaning lasted only about 30 minutes, even though I had paid for the full hour. When I asked about this, the hygienist told me he only does "what needs to be done," yet I was still charged the full price. A couple of weeks later, I went to a different dentist for a routine checkup. They informed me that I had significant tartar buildup on my back teeth and recommended another cleaning. This just confirmed my doubts about the quality of the cleaning I received here. Very disappointing experience, and I would not recommend this place.

Lynette Jones 1 year ago

Fantastic experience: I booked an emergency appointment for the following day. I was seen on time, very efficient and thorough care, extraction, and followup care. Excellent price and pleasant staff.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Lynette, for your kind words. We're pleased to hear you received timely and thorough care. Your feedback about our staff and pricing is truly appreciated.

Eve Gare 1 year ago

Fantastic experience: While staying in Lower Hutt I had a dental problem so after many years of avoiding going to dentists I made an appointment with Dr Loan who walked me though the best procedure going forward I can’t fault the treatment I received After I was under the care of Akruti who even though she knew how nervous I was helped me through being fitted for new implant dentures and follow up to ensure all was well I would recommend Naenae Dental clinic & staff to anyone who needs dental treatment

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Eve, for sharing your experience at Naenae Dental Clinic. We truly appreciate your kind words and recommendation. Our team is dedicated to providing the best care possible.

Wansha LIU 1 year ago

Fantastic experience: Amazing Team! Dr. Loan and Casy are brilliant! Highly recommend.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your wonderful feedback, Wansha! We appreciate your recommendation and are glad to hear about your positive experience with our team at Naenae Dental Clinic in Lower Hutt.

Sarah Child 1 year ago

Fantastic experience: I hate going to the dentist but the team here are so nice and reassuring, especially Akruti. I have never had a quote given where all follow up was included. I had to return on a number of occasions and there was no cost added. The first quote given, was the last. I was so nervous but the whole team made the process from having teeth removed to having new ones fitted like a well oiled machine, nothing was too much trouble everything was great in the end. I would fully recommend the Naenae dentist team. Thank you

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your wonderful feedback, Sarah. We’re delighted to hear that our team, especially Akruti, made your experience more comfortable. Your recommendation means a lot to us.

Chloe Thorne 1 year ago

Fantastic experience: I saw Dr. Loan for a painful wisdom tooth that turned into a wisdom tooth extraction. She was absolutely incredible. So kind about how nervous I was and very quick and gentle. Can't recommend enough

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Chloe, for your wonderful feedback. We're pleased to hear that Dr. Loan made your experience comfortable and efficient at Naenae Dental Clinic. Your recommendation means a lot to us.

Jessica Connolly 1 year ago

Fantastic experience: I recently had my first dental appointment in many years, and was absolutely dreading it. Abhishek Kumar was my dental technician, and was so kind and patient, explaining everything to me, and doing a thorough check and clean of my teeth. He is very gentle and I had no pain, just some mild discomfort. I have had bad dental experiences in the past which is why I have put it off for so long, but now I have found Naenae Dental Clinic I will be having regular appointments again. I would highly recommend Abhi and the clinic.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your wonderful review, Jessica. We are delighted to hear about your positive experience with Abhishek and that you feel comfortable returning for regular appointments. Your recommendation means a lot to us.

Myrtle Keebler 1 year ago

Negative experience: Stay away from Dr Chris Mo he is inexperienced and careless. He will damage your teeth.

Francesco 1 year ago

Fantastic experience: Best clinics in Australasia, it's like stepping into another world. Very friendly and skilled staff. I come here from Wellington City CBD because it's that good

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Francesco, for your kind words. We're delighted you choose Naenae Dental Clinic in Lower Hutt for your dental care. Your appreciation for our team's efforts means a lot to us.

Scott Sargent 1 year ago

Fantastic experience: Extremely easy on line booking system with heaps of appointments available so was able to get into them the next day .i even got rung up on the day to see if I wanted to come in earlier which was great. Onsite staff friendly as… the dental team were great communicators and explained everything so well coupled with taken good care of me lol. Highly recommend

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind feedback, Scott. We're delighted to hear you had a smooth booking experience and found our team to be communicative and caring. Your recommendation means a lot to us.

Karen Chard 1 year ago

Fantastic experience: Absolutely 5 service!! My husband and I travel from Taranaki to Wellington and receive top notch treatment, customer care, and aftercare support from very professional Reception and Dental Staff. The professionalism shown in all aspects of treatment, including the amazing teamwork between dentists and their assistants is definitely worth the money paid. Huge “Thankyou” to Dentist-Yee Haow, and Assistant-Pam, for relaxing my nerves, and helping to make informed dental treatment decisions. Thankyou from G and K Chard.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your wonderful feedback, Karen. We greatly appreciate your kind words about our team's professionalism and care at Naenae Dental Clinic. Your satisfaction means a lot to us!

Jo Brown 1 year ago

Fantastic experience: Not often I will write a review for a Dentist as never really had positive things to say, however the care I received at Naenae is second to none. Dr Ash is always caring and patient and today I went in with quite a lot of pain not knowing where it was coming from. Dr Ahmad and Dr Ash found what the issue was and Dr Ahmad fixed it for me pain free. Thank you to all the other exceptional staff there as well.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Jo, for your wonderful feedback. We greatly appreciate your kind words and are pleased to know you had a positive experience at Naenae Dental Clinic. Your comfort is our priority.

john mckibbin 1 year ago

Fantastic experience: This dental practice has cured me of my fear of going to the dentist. Awesome experience. Paul sawtell

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind words, Paul. We're pleased to hear that your experience at Naenae Dental Clinic has positively changed your perspective on dental visits. Your comfort is our priority.

Gavin Siegel 1 year ago

Fantastic experience: Fantastic service by Yee,Pam and the team at Naenae dental. Make an unpleasant experience less painful.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Gavin, for your kind words. We're delighted to know that our team could make your visit more comfortable. Your satisfaction is our priority at Naenae Dental Clinic.

Chandana Kariyawasam 1 year ago

Fantastic experience: Chris Mo is brilliant. Very kind and professional. He is a real asset to your clinic. We are 100 % Satisfied with him. Thank you millions Chris

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind words, Chandana. We greatly appreciate your feedback about our team member, Chris, and are delighted to hear you had a positive experience at Naenae Dental Clinic.

Dale Belcher 1 year ago

Fantastic experience: Absolutely brilliant care. Was staying in wellington from south island and got serious toothache. Turned out to be an abscess and the clinic booked me in the same day I called for urgent care. Great draining of abscess followed by hefty antibiotics and and extremely good price too! My regular Dunedin dentist at smart dental was very impressed with their work. As was I ! Highly recommend

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind words, Dale. We appreciate your recommendation and are glad we could provide the urgent care you needed during your stay in Lower Hutt.

Nick Stalker 1 year ago

Fantastic experience: Dealt with Justin Felt nothing but amazing during the experience talked me through the process and helped with pain resolution and after hours care would 100% return to Justin for further dental care

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your wonderful feedback, Nick. We're pleased to hear about your positive experience with Justin at Naenae Dental Clinic in Lower Hutt. Your satisfaction is our priority.

Laura Reid 1 year ago

Fantastic experience: Dr Loan is amazing - she has seen me over the last few months as I've had issues with my teeth. She is super nice and understanding, her work is excellent and she always makes sure the treatment is in my best interest (rather than just trying to up-sell). She has worked with me to start aligners and make a long-term plan to restore my teeth, I really appreciate how much time she has put into this and I am very glad to have her as my dentist. Also her office vibe is super nice and relaxing, and Kasey is the best dental assistant!

Naenae Dental Clinic
Naenae Dental Clinic

Thanks for taking the time out to write this for us Laura, we really appreciate it. Hope your feeling better now :)

Aaron Finan 1 year ago

Fantastic experience: Since the day I first walked into the clinic all the staff have always been so helpful and friendly. Dr Chris has been so informative with all of the processes and made sure i understood all the work to be completed step by step and he backed all this up with doing a fantastic job. Thanks again to Dr Chris & a big thanks to Lucinda out the front for all of her kindness and efficiency. I would not hesitate to recommend this clinic to anyone in need. Thx

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind words, Aaron. We truly appreciate your recognition of our team and are glad you had a positive experience at Naenae Dental Clinic. Your recommendation means a lot to us.

Thuy Huynh 1 year ago

Fantastic experience: The best dentist we ever had. Staffs are friendly, dentists are helpful and make you feel comfortable, well looking after you. Reasonable price too, always tell you the cost before you make decisions. Highly recommended Thank you

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your wonderful review, Thuy. We greatly appreciate your kind words about our team and commitment to transparency. It’s our pleasure to serve you at Naenae Dental Clinic.

Gregg Sanderson 1 year ago

Fantastic experience: My teeth have never been better Justin used the laser on a tooth I'd been having trouble with for years my gums are now 100%. AAA+

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Gregg, for your kind words. We are delighted to hear about your positive experience at Naenae Dental Clinic in Lower Hutt. Your satisfaction is our top priority.

Maureen Upjohn 1 year ago

Fantastic experience: I would highly recommend NaeNae Dental Clinic. I am haunted from the good ol days where the school dental nurse used to work on our teeth ! For years I only went to a dentist when I absolutely had too. But Dr Loan and the rest of the team are wonderful, so patient, helping you make the right decision, making it all easy and as pain free as possible, their care and attention to detail is top notch. The whole team are a credit to NaeNae Dental Clinic including their wonderful, friendly front line staff.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind recommendation, Maureen. We appreciate your trust in our team and are pleased to hear you had a positive experience at Naenae Dental Clinic. Your feedback motivates us to continue delivering exceptional care.

Celine Drysdale 1 year ago

Fantastic experience: Naenae dental reception where welcoming & friendly. And the dentist staff, Mary was very lovely & friendly. I definitely Wil go there

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Celine, for your wonderful feedback. We're delighted to hear that our reception and dental staff provided you with a positive experience. We look forward to seeing you again at Naenae Dental Clinic.

Hamish Macfarlane 1 year ago

Fantastic experience: The communication was key. Letting me know what was happening at all times helped reduce the fear. I was a victim of school dental clinics, which caused great anxiety. Today was totally different. Well done team.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind words, Hamish. We are delighted to hear that our communication made your experience more comfortable. Your feedback inspires our team to continue providing excellent care at Naenae Dental Clinic in Lower Hutt.

Samantha Toke 1 year ago

Fantastic experience: What a wonderful place to be at, customer service from everyone there was beautiful. Appreciate your services and quote you provided for my child. we look foward to getting my son's teeth fixed here

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Samantha, for your kind words. We’re delighted to hear that you had a positive experience at Naenae Dental Clinic and look forward to serving your family’s dental needs in Lower Hutt.

Sharon Tato 1 year ago

Fantastic experience: Excellent service from the front desk & Yee did a great job with my husband's extraction, such a cool guy. Thank you!

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind words, Sharon. We're pleased to hear that you appreciated our team's service and Yee's care during the extraction. Your support means a lot to us at Naenae Dental Clinic.

Iefata Tuiavii 1 year ago

Fantastic experience: For context I hadn't gone to a dentist in like 8 years lol. (After you turn 18 it gets kinda expenny). But I've been here about 3 times in the last month or so for 1) Initial Assessment 2) Hygiene 3) Filling. The lads that I've had throughout the process are hilarious and make going to the dentist totally not lame. From the reception to the dental assistants, the entire team is professional and friendly. The initial assessment from Ahmad was straightforward, thorough, and easy to understand and he kept it hella entertaining. Shout out the GOAT Justin Boy for his masterpiece on my hygiene, my teeth have not looked this shiny since kindergarten and his work on my filling was a breeze. Absolute gc throughout. My only wish is that they were closer to where I live but they are worth the comute. If the prices were lower that would be lit too, but it's dentistry so can't complain. I will be back for sure.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your wonderful feedback, Iefata! We're delighted to hear that you had a positive experience with our team at Naenae Dental Clinic. Your appreciation motivates us to keep providing excellent service. We look forward to your next visit!

Fiona Gale Plimmer 1 year ago

Fantastic experience: As a mother of two under 5 getting my teeth cleaned is about the most relaxing thing I’ve done all week. Hot towel and all like the day spa! Even better they put through my insurance claim so no admin for me to follow up on.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your wonderful review, Fiona. We are delighted to hear that your visit felt relaxing and that our team made the process seamless for you. Your feedback is greatly appreciated!

Joanna Beckford 1 year ago

Fantastic experience: Would absolutely recommend Dr Chris. He explains everything so clearly and is a master of his craft. No pain during the procedure at all. In fact all the staff were lovely throughout the entire process including follow up by the reception team 10/10

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Joanna, for your kind words! We're pleased to hear that Dr. Chris and our team made your experience at Naenae Dental Clinic a positive one. Your recommendation means a lot to us.

Sidney Collier 1 year ago

Fantastic experience: Dr Loan made my dental experience as stress free as possible. She took the time to listen to my concerns and together we talked through the best options which meet my needs. As we went through my treatment she explained every step of the procedure which left no surprises and made me feel at ease. I haven't felt so comfortable and at ease at a dentist before. If you are anxious or nervous about the dentist, then you need to see Dr Loan. She is the top class.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Sidney, for your kind words about your experience at Naenae Dental Clinic. We truly appreciate your feedback and are glad to hear you felt comfortable and informed throughout your treatment.

Sanchit Khera 1 year ago

Fantastic experience: I want to extend my heartfelt thanks to Dr. Maria and the team at Naenae Dental Clinic for the exceptional care they provided to my mother. From the initial consultation to the completion of her treatment, Dr.Maria was incredibly patient, kind, and attentive. My mother felt comfortable and at ease throughout the entire process, which is a testament to the doctor's professionalism and empathy. The staff were equally wonderful, always ready to assist and answer any questions. The clinic is immaculate and well-equipped, making us feel confident in the quality of care. Thank you, Dr. Maria, for your outstanding service and for treating my mother with such great care and respect. Highly recommend!

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Sanchit, for your generous feedback. We're delighted to hear about your mother’s positive experience with Dr. Maria and our team at Naenae Dental Clinic. Your recommendation means a lot to us.

Doriane Bullitt 1 year ago

Negative experience: I just left the reception of the clinic. I booked an appointment online last night, waited this morning to receive the confirmation email displaying the time and even the name of the dentist I would have the appointment with. I arrived at reception to be told that I don’t have an appointment and that I need to wait 2 hours for the next appointment available. I live 30 minutes away so it was a waste of time and gas. Very poor form, the reception person just apologized and I was on my way. Wow.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your time over the phone yesterday. We appreciate having the chance to hear your feedback and for giving us the opportunity to provide you with some clarification from our end. Unfortunately there was an error with the online booking system and we appologise for that. We are very happy to hear that you were able to have treatment.We would like to let you know that we have taken your feedback on board and will be taking all necessary steps to ensure no one else is effected in this way. Please do feel free to reach out to us if we are able to assist you in the future. Warm regards

Shawn Cornet 1 year ago

Fantastic experience: Broke my tooth last night and reluctantly had to visit the clinic today. From the telephone discussions, to walking in the door to leaving the experience was absolutely 5 star with exquisite care and detail. I have not experienced such great service anywhere else in NZ. Even five star hotels can learn from this clinic. Dr Byron and his assistant were both amazing. I will definitely be back. Keep up the great work. And yes I also left pain free.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Shawn, for your kind words. We're pleased to hear you had a positive experience at Naenae Dental Clinic. Your appreciation motivates our team to continue delivering exceptional care.

feleti duff-touhuni 1 year ago

Fantastic experience: lou needs a raise, her smile always makes my day 10x brighter when i walk through those front doors, aswell as the entire front team staff, i come to see blanche and Dr Ahmad, and they both make my experience at your clinic so easy.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind words about our team! We appreciate your feedback and are glad to hear that your experiences at Naenae Dental Clinic in Lower Hutt have been positive. Your support means a lot to us!

Anu Somaratne 1 year ago

Fantastic experience: Best dental clinic I been too, awesome service by Bryon! Super friendly staff too

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your wonderful review, Anu! We greatly appreciate your kind words about Bryon and our team. We strive to provide exceptional service at Naenae Dental Clinic in Lower Hutt.

Nicolas Lubbe 1 year ago

Fantastic experience: What a great experience, from entering the reception staff was amazing , Making sure my wife and little one were sorted - Doctor Manish Kumar was so far the best dentist I have seen ever , I normally fear dentists and get forced to visit them like my wife forced me today and I'm happy she did these guy's with definitely see me again and I highly recommend them. 10/10 Good job guy's.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your wonderful feedback, Nicolas. We're delighted to hear you had a positive experience at Naenae Dental Clinic. Your recommendations mean a lot to us, and we look forward to seeing you again.

Barbara Honegger 2 years ago

Fantastic experience: Great dental clinic, had to go due to a broken tooth. Very professional and clean. My husband discovered the clinic and one of our friends also had to call in due to an emergency. We are all very happy with the treatments and the consultations. Thanks.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind words, Barbara. We truly appreciate your positive feedback and are glad to hear you and your family have had a good experience at Naenae Dental Clinic.

Colin Smith 2 years ago

Fantastic experience: Thank you Akruti for making my top dentures so they look and fit so well. I am very happy with them and really appreciate you going the extra mile to make sure they were right. I would recommend your skill to anyone. Best regards Tina Smith

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind words, Colin. We're delighted to hear that you are satisfied with your dentures. Your recommendation means a lot to us at Naenae Dental Clinic.

Natarsha Kinney 2 years ago

Fantastic experience: I cant even express how wonderful my dentist is, my biggest insecurity is my teeth because it is a constant reminder of how bad things were for me once apon a time. However, when I went in my dentist was really understanding and positive and made sure I was well informed and had a proper understanding of how, why, and what comes next. She had the perfect balance of caring and understanding but also was very professional, this extended through to each staff member I came in contact with. Regarding the service I've received, I'm very happy, my dentist went above and beyond and I can see a huge difference. I'm aware of my plan ahead to good oral health and I'm not anxious to go to any further appointments, the reception has also been extremely helpful in providing me with my documents I've requested and the dentist assistants I have encountered were also very kind. The environment is beautiful, I walked in and expected to be in a ordinary dentist but to my surprise it was very high class and clean, I noticed that the machinery seemed very high tech but not daunting at all. I feel very lucky to have stumbled across them when I was looking for a dentistry and I couldn't recommend them enough. If I could give them 10 stars I absolutely would.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Natarsha, for your heartfelt feedback. We’re delighted to know our team's care and professionalism made such a positive impact on your experience at Naenae Dental Clinic. Your recommendation means a lot to us.

Christina Beckwith 2 years ago

Fantastic experience: Needed an emergency dentist appt, and was super impressed. Saw us same day (on a Sunday), and they were so wonderful with a nervous patient with a fear of dentists. Beautiful office, and wonderful staff 10/10 recommend.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Christina, for your kind words and for recommending Naenae Dental Clinic. We're pleased to have assisted you and look forward to providing the same level of care in the future.

Charlie Schwenke 2 years ago

Fantastic experience: I recently got my tooth pulled from here. Everyone was amazing. Made me feel comfortable an all I can say 10/10 for these guys

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your wonderful feedback, Charlie. We’re delighted to hear that you felt comfortable during your visit. Your support means a lot to the Naenae Dental Clinic team.

A G (Gibs) 2 years ago

Positive experience: I have been a patient at Naenae Dental for some time now. Overall, the staff are very professional, courteous and the facility itself is excellent. 5/5 However, the constant rebooking of appointments (often multiple times), irrelevant marketing communication for services already provided is simply frustrating. This aspect has really gone down hill in the last 12 months. 1/5 From a cost perspective they are on the higher end of the local market but the quality of work is high. 4/5 Overall 3.5/5.0

Alan Lamb 2 years ago

Fantastic experience: Had a chipped tooth over the weekend, they were able to see me within a few hours. Had to come back the following day for a crown Every staff member was so friendly and welcoming, a long time since I have seen such amazing customer service. I was well informed of the procedure, how it was to be done and how long it would take. Everything was explained so thoroughly to both myself and my teenage daughter - huge thank you to Dr Loan for being so accommodating. HIGHLY recommend Naenae Dental, you won't find anything better.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Alan, for your generous review. We’re delighted to hear you and your daughter had a positive experience at Naenae Dental Clinic. Your kind words about our team and service mean a lot to us.

Dan Hickson 2 years ago

Fantastic experience: Had a great experience here. Let's start by saying I own a tattoo studio, presumption and less than stellar customer service is something that unfortunately comes with looking the way I do. After being messed around for weeks from another dentist who presumed i was finacially incapable of any procedures on offer, and then tried to upsell me into a $20,000 set of braces once they found i had health insurance.... rather than remedy the exposed nerves I was left to live with ($205 consultation btw) I contacted naenae via online booking last Saturday and managed to get a Monday 12pm appointment. At my appointment I was treated with absolute respect and care by everyone from reception through to the dentist and amazing dental assistant. I left by 1pm Monday with minimal pain, and a procedure site that hasn't required any pain management since Wednesday evening. I would 100% recommend this team to anyone looking to be treated like a human being, and not being judged by appearance. I'll be sure to recommend you to all of our customers. Thanks team

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for sharing your wonderful experience, Dan. We're grateful for your kind words and are delighted to hear that our team provided you with respectful care at Naenae Dental Clinic. Your recommendations mean a lot to us!

Juggsy 2 years ago

Fantastic experience: I am a very anxious patient, with broken infected teeth I finally sought help at Naenae Dental. Chris Mo and his assistant were absolutely fantastic very understanding and made me feel at ease, highly recommend

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Juggsy, for your kind words. We're delighted to hear that Chris and the team made your experience comfortable. Your recommendation means a lot to us.

Pauline Harrison 2 years ago

Fantastic experience: I am a terrible paitent, I am seriously upset just thinking about a dentist let alone going to one. I needed treatment and the only one I could get into was Naenae. From the first initial friendly contact from the front team to the dentist I was incredibly impressed. He explained everything to me and I did explain to him how I cope by crying, thats what I do and I didn't want him to be upset by this. He was very understanding, kept me informed of everything he was doing, asked how I was coping. I can not recommend this team highly enough. Thank you everyone who works they for your wonderful caring service.

Naenae Dental Clinic
Naenae Dental Clinic

Dear Pauline, its very heartening to hear your experiences with us has been positive. Thank you so much for your kind words and we are glad you felt comfortable and well taken care of. We have shared this with the team and it made their day. All the best and until next time :)

Chris Fernie 2 years ago

Fantastic experience: Very friendly helpful team. Genuinely care. Good free parking. Easy to get to. Have all the latest equipment. My dentist was very caring and made the work he did on my teeth pain free. Thank you Dr Manish. .

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind words, Chris. We take pride in our caring team and advanced equipment. Your comfort and satisfaction are our top priorities at Naenae Dental Clinic.

Luke Pirie 2 years ago

Fantastic experience: Have always had great experience with my dentist Dr Ahmad Al-Hassiny and Justin with my hygiene and teeth whitening.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Luke, for your kind words about Dr. Al-Hassiny and Justin. We truly appreciate your positive feedback and are glad to hear you've had such great experiences at Naenae Dental Clinic.

Karla Galpin 2 years ago

Fantastic experience: Moved to this dentist about 5 years ago as previous dentist would not take my foster children. Well nothing as been too much and we are constantly impressed. We actually ENJOY visiting our favourite dentist.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Karla, for your kind words and continued trust in Naenae Dental Clinic. We’re delighted to hear that you and your family enjoy your visits with us.

madelein basson 2 years ago

Fantastic experience: When I first went to the dental hygienist Justin Boy a few years ago my gums was in a very bad state. It was constantly bleeding and inflamed. He has helped me get my gums to a healthy place which is such an amazing feeling. He is always friendly and professional. I would highly recommend him and that is why I go every 6 months.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Madelein, for sharing your positive experience at Naenae Dental Clinic. We appreciate your kind words about Justin's care and commitment to your oral health.

jenny hyett 2 years ago

Fantastic experience: I have a fear of going to the dentists ,from when I was a child, due to dental nurses at my primary school. They were ruthless. I went to the dentist at Naenae Dental clinic,My Dentist I saw Yee Haw was amazing. He made it as pleasant and pain free. He and his assistant where very caring and did a wonderful Job of my broken tooth.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for sharing your experience, Jenny. We're pleased to hear that our team, particularly Yee, provided a caring and pleasant atmosphere for your visit at Naenae Dental Clinic.

Colleen Upton 2 years ago

Fantastic experience: I used Naenae Dental Clinics services yesterday when I had severe toothache. I was able to get an appointment with Dr Yee late morning and he was very kind and caring to me. He explained exactly what he was going to do along with the associated costs. I ended up having to have the tooth extracted and he did a fantastic job with that. He assistant was also lovely and made me feel comfortable. I was impressed by the service, cleanliness, the time they took to explain everything, along with costs. I even had a follow up phone call today to check how I was feeling. I was thoroughly impressed with Dr Yee, his assistant and the dental centre. From the front desk through to the dentist and his assistant to the follow up call today - absolutely A1 service. Cannot fault them at all and would thoroughly recommend them to anyone needed dental care.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your generous review, Colleen. We are pleased to hear about your positive experience at Naenae Dental Clinic. Your kind words about our team and care truly motivate us.

Puio 2 years ago

Negative experience: Highly recommend going somewhere else for fillings.I felt over charged for a filling that made my bottom tooth chip over the course of a couple months. I did leave and it was crooked which is probably the reason for the chip and I should have spoke up but was too shy at the time

Naenae Dental Clinic
Naenae Dental Clinic

Dear Puio, We're sorry to hear that you were dissatisfied with your appointment with us and felt overcharged. At NDC we make sure to tell every patient the cost of treatment before starting and getting the OK to proceed. Our reception staff is also trained to give price ranges on the phone before even booking an appointment so there are no nasty surprises. We strive to provide high-quality dental care at a fair and reasonable price, and we apologize if you feel that our charges were not in line with your expectations. We would appreciate the opportunity to address your concerns further. Could you please contact our office directly so that we can discuss the details of your visit and find a suitable resolution? We encourage our patients to communicate any concerns during their visit, as our team is here to ensure your comfort and satisfaction. Please be assured that we take your feedback seriously, and we are committed to addressing the issues you have raised. We look forward to hearing back from you. NDC team

Anna Fletcher 2 years ago

Fantastic experience: I started my journey at the Naenae Dental Clinic during the covid period and found it a very caring and welcoming Clinic. After having some extensive work done with great care I also required a new denture and was put under the care of Akruti Tataria. Akruti went above and beyond to accommodate me and to ensure that it was made with a high standard and was very empathetic towards me as her client and understood how important it was to ensure that the denture was comfy and felt like it was part of your normal teeth. I found Akruti caring and kind and would highly recommend Akruti to anyone needing dentures.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Anna, for your generous feedback. We're pleased to hear about your positive experience with Akruti and the care you received at Naenae Dental Clinic in Lower Hutt. Your recommendation means a lot to us.

LJ 2 years ago

Fantastic experience: Personally I had trust issues with dental clinics, but Dr Ahmed Al-hassiny was the guy I needed to meet. I was referred by a friend when I needed a root canal. Sure enough he did a great job. Fair pricing compared to what everyone else was charging but I love your work bro. Keep up the good work and changing the world.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, LJ, for your kind words. We're pleased to hear that Dr. Al-hassiny was able to provide you with the care you needed at Naenae Dental Clinic. Your trust means a lot to us.

Kieran Murphy 2 years ago

Fantastic experience: I decided this year I would get my teeth sorted after procrastinating for too long. From the initial consultation, and now after numerous appointments I have had nothing but positive experiences. I have been treated by Dr Chris Mo and his assistant Melrose. All the staff are so friendly and the reception staff run bu Lucinda are all very communicative and professional. I highly recommend.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Kieran, for sharing your wonderful experience at Naenae Dental Clinic. We're glad our team could provide you with a positive journey towards your dental health. Your recommendation means a lot to us.

Anna Familia 2 years ago

Negative experience: Please read the negative reviews first as they are far more indicative of the level of care you'll recieve here. I went in for a filling to my back tooth and was greeted by a very angry dentist when he realised the damage to the tooth was worse than he had anticipated (based on a consultation that happened a week prior). I told him I could come back another time as he was behaving very aggressively and he said no I would be charged for the procedure regardless. He was very angry with me about the state of the tooth. I should mention his hygienist said i had the cleanest teeth she had seen in a long time and that I must care for them very well. He filed down my tooth to the point he damaged my gum and now the tooth causes regular pain and discomfort. Now that i have seen the other reviews I know that I am not the only one to recieve an unacceptable level of care and feel a duty to warn others to hopefully save them the trouble. I am posting this under my married name in the hope of avoiding a breach of my patient confidentiality as I can see that posting personal medical information has often been used as a response to any unfavorable reviews which is also extremely unprofessional

Naenae Dental Clinic
Naenae Dental Clinic

Dear Anna, We appreciate you raising your concerns and sincerely apologise for this bad experience. We take great pride in our clinic and try to make sure every patient has an excellent visit with us. That is why we are a bit shocked when we read your review… We have a very tight knit group of colleagues in our practice and strong company culture that includes regular training with our dentists and hygienists about everything from the latest treatment to communication skills. This is why this review has come as a substantial surprise to us as we struggle to imagine any of our team members could possibly come across as aggressive and this is the first time we hear this sort of feedback. We have asked our entire team and checked the past month of all the patients that have come through our doors and we cannot find out when this happened or who you saw. This makes us question the authenticity of this review given the lack of any info. We understand that you posted this review under a fake name / profile with 1 review. Your name is not in our clinic books either. Regardless, we take all feedback seriously. You are welcome to contact us via email or phone and share your feedback with us. Or mention which dentist you saw. We would appreciate that so we can take the required action to make sure this doesn’t happened again. After investigating with such little information, we’ve been unable to find anything relating to your matter. Thanks NDC Team

Shivaun 2 years ago

Fantastic experience: This is a very well organised dentistry. I felt in safe and in very good hands with my knowledgeable team of Dr Neil Vijayaraj and Aditya Panchal. Highly recommend.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Shivaun, for your kind words about Naenae Dental Clinic. We're pleased to hear that you felt safe and well cared for by our team. Your recommendation means a lot to us.

Vivian Morresey 2 years ago

Fantastic experience: I normally use and highly recommend the Central Hutt Dental who are part of the same business yet I needed to use the Naenae clinic during the weekend. I felt confident knowing this before going there for my urgent need and so pleased I did. I am continuously impressed with their speed, professionalism and care. They are truly worth every cent.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Vivian, for your kind words about Naenae Dental Clinic. We're delighted to hear you had a positive experience with our team during your urgent visit. Your recommendation means a lot to us.

syros pourlatifi 2 years ago

Fantastic experience: I had one of my best dental hygiene experiences ever, two days after my normal hygiene session I trusted Justin to do a Zoom whitening on my teeth, what a wonderful magic he did, I had never been happier with a whitening result ever before, He is a real magician, Now after three days, all the normal sensitivities are gone and am left with unbelievable white teeth, with not a single remaining of any stain, cant say how happy I am, I was a heavy smoker for 25 years and you can imagine how bad my teeth would have been, but now, it looks like I have never had any germs or stain on my teeth ever before, I cant believe it, I have to admit it was just a little more than normal pain doing a Zoom Whitening but the results are fabulous, no pain no gain right ? :D thanks heaps Justin, I fully recommend to everyone with yellow teeth to try this, the price is also good, Justin was so patient with me during the whole session, checking on me while I was going through the process, thanks heaps again Justin , you are a true magical experienced doctor and you Rock \m/

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Syros, for your kind words about your experience at Naenae Dental Clinic. We're delighted to hear that Justin made such a positive impact on your whitening journey. Your satisfaction is our priority!

Gary Sherwin 2 years ago

Fantastic experience: If you’re looking for professional treatment at a reasonable cost this is the place to go. I felt more like a guest, the FOC are very polite and professional, no wait time for my appointments, Dr Neil and Aadi explained my treatment and costs, everything was transparent and you are able to see the costings and what treatments you require due to the extensive range of equipment they have available. If you are apprehensive about seeing a dentist this is the place to go.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Gary, for your generous review. We're pleased to hear you found our service professional and transparent. Your comfort and trust are our top priorities at Naenae Dental Clinic.

Wiona Lawson 3 years ago

Fantastic experience: I highly recommend Justin at Naenae clinic. As a first time patient I was very pleased with my hygienist treatment and experience. Justin was very thorough and knowledgeable which made me comfortable. He was gentle during my hygienist clean and helped me understand the process. He had great communication and helped ease my nerves with his lovely sense of humour. He mentioned the option of laser for my ulcer I had during my visit which I advised was causing me pain. He advised me the laser process which I didn’t know existed. I received the laser treatment which did not hurt surprisingly. Immediately after the laser I felt relief and as the day progressed I no longer had the stinging pain. A day later I still have no pain from the ulcer, it’s as if I never had one. If I wasn’t moving over seas I would schedule all and any hygienist cleans with Justin. He really is amazing at what he does. Thank you Naenae clinic. I would recommend you to all my friends and family.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind words, Wiona. We’re delighted to hear about your positive experience with Justin at Naenae Dental Clinic. Your recommendation means a lot to us!

Richard Roberts 3 years ago

Fantastic experience: More tech than NASA. Dr Ash- is the man. Great customer service and the treatment. Sorted my British teeth and an implant. Fantastic

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Richard, for your kind words. We're pleased to hear you had a positive experience at Naenae Dental Clinic. Your satisfaction is our priority.

Milla Coe 3 years ago

Fantastic experience: Justin has provided me with a great hygiene experience everytime, the passion he has for his profession is clear and my teeth and gums feel amazing after treatment. Painless treatment provided by Dr Ahmad and Blanche, they checked in on me regularly to make sure i was comfortable and it was an added bonus to catch up on my favorite Netflix show.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind words. We're delighted to hear about your positive experiences with Justin, Dr. Ahmad, and Blanche at Naenae Dental Clinic. Your comfort is our priority, and we appreciate your feedback!

Usama Farooq 3 years ago

Negative experience: My experience wasn't great and would not recommend them. Without any proper treatment for my dental issue, they charged an exorbitant amount for their services. I felt like I was being taken advantage of and overcharged for nothing. I would advise anyone looking for a dental practice to find one that values their patients and provides quality care at a fair price."

Naenae Dental Clinic
Naenae Dental Clinic

Hello Usama We sincerely appreciate your feedback and are sorry to hear about your concerns following your recent visit to our clinic. To clarify, your visit involved a comprehensive treatment planning session and 3d x-rays of the jaws which involves significant resources to develop a customized dental plan for you. We understand that costs associated with oral surgery can seem high, especially if you're facing extensive treatments. However, we make it a priority to discuss all charges in advance. In your case, these charges were clearly communicated to you along with all your treatment options at every stage of your visit. Before your treatment appointment you decided not to go ahead and we respected that. If you have since found a service provider who meets your pricing expectations, that's absolutely your right. But, the implication that we have been unfair or taken advantage of you is one we cannot accept. Our charges reflect not only the expertise and extensive training of our world-class team but also the superior quality of our facilities and our clinical team and they fall in line with pricing across New Zealand. We want to emphasize that we're fully committed to providing high-quality care, as evidenced by our many satisfied patients who have had successful outcomes. Our reputation in the field is built on these foundations. We genuinely hope you find the dental care you're looking for and wish you the best with your treatment. We are open to discussing this more privately should you choose to do so and are open to treating you again. Regards NDC

Ruedi Vogt 3 years ago

Fantastic experience: After an hour the faulty dental filling was replaced with a implant in one session, I can recommend the treatment, nice staff :))))))

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind recommendation, Ruedi. We're pleased to hear that you had a positive experience at Naenae Dental Clinic. Your satisfaction is our priority.

Steve Taylor 3 years ago

Negative experience: Prices are too high compared to other dental clinics for consultation, x-ray, and for small filling. Otherwise nice staff and service.

Sanjeshni Kanta 3 years ago

Fantastic experience: Went to the dentist today for wisdom tooth. Very professional service and nicely done. All procedures were explained to me and without any pain my tooth was removed. Highly recommend it to anyone who is worried about wisdom tooth removal.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Sanjeshni, for your wonderful feedback! We're delighted to hear that you had a positive experience with your wisdom tooth removal at Naenae Dental Clinic. Your recommendation means a lot to us.

Mel White 3 years ago

Fantastic experience: I contacted Naenae Dental Clinic for an emergency appointment... Lu took my call and provided me with all the info I needed regarding appointment options and clearly outlined expectations and potential costs, which helped me make the decision best for me... Lu also provided a follow up phone call to make sure everything was all okay after the Dental work was completed... Awesome customer service and attention to detail. Thanks Lu and Naenae Dental :D

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind words, Mel. We truly appreciate your feedback and are pleased to hear about your positive experience with Lu. Your satisfaction is our priority at Naenae Dental Clinic.

Rochelle Candy 3 years ago

Fantastic experience: A huge thank you to Dr Neil Vijayaraj and the team at Naenae Dental. I fractured one of my front teeth in Nov 2021, and in the year that followed, Neil and the team have helped me take the necessary steps to get my smile back. Extremely professional and personable, they explained every step of the process and the possible outcomes, answered my many questions along the way, and comforted me when it all felt too overwhelming. The follow up calls from Lou after each big appointment - making sure I was ok and managing any pain, and to check if I had any questions or concerns - just added to what was overall a great experience. I can't say thank you enough!

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind words, Rochelle. We truly appreciate your recognition of our team's dedication and support throughout your treatment at Naenae Dental Clinic. Your satisfaction means a lot to us.

Jaysie Kemso 3 years ago

Fantastic experience: I had Manish Kumar as my dentist. He is super friendly, professional and kind. Did a great job with my treatment too. Thank you!

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Jaysie, for your wonderful feedback! We appreciate your kind words about Manish and are delighted to hear about your positive experience at Naenae Dental Clinic in Lower Hutt.

Mary Death 3 years ago

Fantastic experience: With trepidation I arrived for my appointment to be met with smiling receptionists, great atmosphere and cool graphics on screen in waiting area. From beginning to end this turned out to be a pleasant experience. Dentist Neil and his trusty assistant were efficient, informative and friendly. The offending tooth was removed painlessly and here I am the day after with no pain and good memories. I will return to see the hygienist and cannot recommend this clinic highly enough

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind words, Mary. We're delighted to hear that your experience at Naenae Dental Clinic was so positive. We look forward to welcoming you back for your next appointment.

Mike Adams 3 years ago

Fantastic experience: I chose to use Naenae Dental Centre to start the process of getting an implant done as I had heard good things.This was my first ever visit and I was blown away. From the Customer Service at reception to the way I was made to feel comfortable by Dr Hamid and his technician. I was very happy with the final result of my implant. It was also a nice surprise to have a caring follow up call from Lu, which topped off an awesome experience. Have definitely recommended to friends and family

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind words, Mike. We are delighted to hear that your experience at Naenae Dental Clinic was positive and that our team made you feel comfortable. Your recommendations mean a lot to us.

June Vagana 3 years ago

Fantastic experience: I had an extraction of a wisdom tooth, not the first extraction either but have always been quite a bit anxious going to the Dentist. I didn't think I would ever feel comfortable but having Dr. Minish Kumar as my Dentist has surely put me at ease and I will not be as hesitant with booking in for regular treatment. He is a very caring natured person and it comes through in the way he speaks. Thank you very much Dr. Minish Kumar for treating me and for the awesome service both you and your dental assistant provided me with. Naenae Dental are truly blessed to have you. Thank you and the team at Naenae Dental Clinic.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind words, June. We’re delighted to hear that Dr. Minish Kumar made your experience comfortable. Your feedback inspires our team at Naenae Dental Clinic to continue providing exceptional care.

Priya Bhana 3 years ago

Fantastic experience: Going to the dentist is anxiety inducing for many but you are in safe hands with this clinic and the kind, caring professionals that make up this fantastic team. They take the time to not only ask what is concerning you, understand your dental history and they ask you how you are doing during your appointments. I’ve been fortunate to have worked on a plan with Dr Ahmad to get through my highest priority dental challenges and I trust that the steps we’ve taken has led to the results I have now - my teeth and gums are the healthiest they’ve ever been. I’ve also seen Tia and Justin who are both fantastic, personable Hygenists who’ve taken the time to give me solid recommendations and it’s a delight to visit any of these great humans. If you need to visit the dentist, treat yourself to an amazing clinic and the best in the business who will truly look after you.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Priya, for your wonderful review. We appreciate your kind words about our team and are pleased to know you felt supported during your visits at Naenae Dental Clinic.

Jessica Parlane 3 years ago

Fantastic experience: Non-judgemental, made me feel at ease, nice and sterile environment. Follow up call too. Will transfer all my dental needs to this clinic. 5 star service.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Jessica, for your kind words. We’re glad to hear you felt comfortable and appreciated our care at Naenae Dental Clinic in Lower Hutt. We look forward to serving your dental needs.

Wendy 3 years ago

Fantastic experience: I can’t speak highly enough of these guys. From day one, when they fixed a broken tooth, to two years on, where I’ve had an implant, a crown and hygenist visits, they have been brilliant. Dr Ahmad is amazing - nothing is too much trouble. Everyone at the practice are friendly and accommodating.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Wendy, for your wonderful review. We're delighted to hear about your positive experiences at Naenae Dental Clinic and appreciate your kind words about our team and Dr. Ahmad.

Teata Daly 3 years ago

Negative experience: Very friendly staff but I had a front tooth filling done and it came out the same day 30 minutes after my appointment after biting into toast. I’ve had the same filling done many times before and usually lasts for a couple months not 30 minutes

Naenae Dental Clinic
Naenae Dental Clinic

Dear Teata, We are very sorry to hear that your filling fell out soon after your visit. It is very surprising and rare that incident like this happens at our practice. Less than 1% of the hundreds of fillings we do each year between all our clinicians. In saying that, we are always there to look after our patients and re-do treatment free of charge if something like this occurs. Our team has attempted multiple times to get in touch with you to organise a time to get you seen. If you can advise us a good time to reach out to you, the team would be able to schedule an appointment for you and re-do this filling. This is irrespective of the fact that you did not pay for the treatment provided on the day, which is a little perplexing given the review. Here at Naenae Dental Clinic we pride ourselves for excellent dental treatment and customer service and hope to mend your recent experience with us.

Christina Bell 3 years ago

Fantastic experience: Dr Niel is awesome! Puts you at ease and makes you feel comfortable. Thank you for such kind service.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Christina, for your kind words. We're delighted to hear that Dr. Niel provided you with a comfortable experience at Naenae Dental Clinic in Lower Hutt. Your satisfaction means a lot to us.

Donna Guiding 3 years ago

Fantastic experience: I have been going to Naenae Dental for nearly 20 years. The staff are all friendly and try to make the whole process as painless as possible. Whether it's for a regular check up, emergency care or setting up a schedule for treatment - they explain everything thoroughly. The follow up call the next day - just to check to see how you are - is excellent service too!

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Donna, for your kind words and continued trust in Naenae Dental Clinic. We appreciate your recognition of our team’s efforts to provide excellent service and care.

Aimee 3 years ago

Fantastic experience: I was so anxious about going to the dentist after putting it off for 10 years, but i really shouldnt have worried as Naenae dental centre really put me at ease and helped me to relax. Dr Hamid and his dental assistant were both friendly, caring and patient with me. They both knew and could see on my face that i had quite bad anxiety about the procedure. They gave me breaks when i needed to and were very supportive. As was Lou, who rang me the next day to see how i was feeling and to give me advice for the next week regarding care of the extraction site. Overall i was extremely happy with the service and i would encourage more people to go there. Plus they are open 7 days which really helps too.

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for sharing your positive experience, Aimee. We're delighted to hear that our team at Naenae Dental Clinic was able to make your visit comfortable and supportive. Your encouragement means a lot to us.

Sanjay Singh 3 years ago

Fantastic experience: I had such an amazing experience with Dr. Ashish Gulati. I had a decayed/twisted wisdom tooth and needed an emergency extraction. I was in so much pain and had sleepless nights. Dr. Gulati made me feel at so much ease and made the extraction such a seamless procedure. Highly recommend this clinic for all your dental needs!

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Sanjay, for your kind words about your experience with Dr. Gulati. We're glad to hear that we could help alleviate your discomfort and meet your dental needs effectively.

Natalie Rangi Etu Roa Flanagan 3 years ago

Fantastic experience: Naenae Dental have excellent customer service from when u walk through the front door. The dental team are amazing. I have enjoyed my experience with them and love the work they do. My teeth look good and I feel well taken care of. Im so proud to show-off my smile. Thankyou Dr Ashish

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Natalie, for your kind words! We are delighted to hear about your positive experience at Naenae Dental Clinic in Lower Hutt. Your satisfaction means a great deal to us.

Gene Solia-Gibb 3 years ago

Fantastic experience: An Amazing team to worth with who treat you so well before and after appointments. Thank you for always checking up on us. Highly recommend

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Gene, for your kind words! We're delighted to hear that you feel well cared for at Naenae Dental Clinic. Your recommendation means a lot to us.

Amee Ferguson-Ramsay 3 years ago

Fantastic experience: Dr Karson was absolutely fantastic he walked me through the whole process and made my appointment stress free. I suffer from Panic disorder and ptsd, he made me feel at ease and decreased my anxiety towards dentists in general

Naenae Dental Clinic
Naenae Dental Clinic

Thank you, Amee, for sharing your positive experience. We are delighted to hear that Dr. Karson provided you with the care and support needed to ease your concerns. Your comfort is our priority at Naenae Dental Clinic.

Genna Furfie 3 years ago

Fantastic experience: Definitely recommend! Had a broken tooth extracted and a filling done, was in a lot of pain and managed to get a Sunday appointment last min, I saw Dr Ahmad Al-Hassiny who made the whole appointment comfortable. I am a nervous person when it comes to dentists but he made me feel at ease :) will definitely come back

Naenae Dental Clinic
Naenae Dental Clinic

Thank you for your kind recommendation, Genna. We’re glad to hear that Dr. Ahmad Al-Hassiny made your visit comfortable. Your comfort is our priority at Naenae Dental Clinic. We look forward to seeing you again.

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