The Dentists - Whanganui

The Dentists - Whanganui
163 Wicksteed St
4500, Whanganui
+6463453030

Opening hours

  • sunday: (closed)
  • monday: 8h-17h
  • tuesday: 8h-17h
  • wednesday: 8h-17h
  • thursday: 8h-17h
  • friday: 8h-17h
  • saturday: (closed)

Welcome to the Dentists Whanganui, your home for oral health.

At the Dentists Whanganui you're more than just a patient because we're more than just a dentist. We care. Not just for your teeth, but for you and your overall well being and health.

We take the time to talk to you and understand your needs, then do a thorough exam. You will then receive an in-depth diagnosis from us, where we sit down with you face-to-face, give our expert opinion, and discuss all of the options.

You make the call and we'll give you the best treatment, so that you can enjoy your life.

Our comment from Best Dentists Club about The Dentists - Whanganui:

The Dentists in Whanganui is highly regarded for its exceptional care and professionalism. Clients consistently praise the team for their warm, friendly atmosphere and the expert treatment they receive. Some key highlights include:

  • Expert Dentists: The practice boasts highly skilled dentists like Jamie, Tony, and Jino, who are known for being gentle, thorough, and excellent at explaining procedures.
  • Comfortable Environment: Many patients mention feeling at ease during their visits, thanks to the welcoming staff who understand dental anxiety and work to make every appointment as comfortable as possible.
  • State-of-the-Art Technology: The use of modern dental technology enhances the quality of care, providing effective treatments while ensuring patient comfort.
  • Strong Team Dynamic: The collaborative effort among the dental team is frequently highlighted, with assistants and nurses praised for their support and skillful assistance.
  • Patient-Centric Approach: The Dentists understand the importance of clear communication, ensuring patients are well-informed about their treatment options and involved in the decision-making process.

With such a stellar reputation, The Dentists in Whanganui is a highly recommended choice for anyone seeking quality dental care.

Services and Treatments

Dental Cleaning
Dental Implants
Pediatric Dentists

The Dentists - Whanganui: Reviews

4.7/5 (114 Reviews)
Campbell Wylie 7 months ago

Fantastic experience: Jamie is a great dentist, he explains things well. Jamie and his assistant are a quick and efficent team, highly recommended.

Robyn Moses 7 months ago

Fantastic experience: I am really impressed with The Dentists in Whanganui. I have Tony Lim as my dentist and I have never had such pain free and comfortable dentistry. I find Tony great at explaining what he is doing and why and patient and considerate during treatment. I would strongly recommend Tony and this practice.

BARRY SHIPP 7 months ago

Fantastic experience: The Dentists team make have made me feel welcome and at ease , I certainly recommend others to visit The Dentists team, especially if visiting a dentist isn't your favourite place to be.

Lou Lilly 7 months ago

Fantastic experience: Friendly and very pleasant

Darlaney Hina pauro 7 months ago

Fantastic experience: Wonderful service very lovely receptionist with kind manners to the customers would definitely be coming. Jamie is nice and respectful

Dareus Hina - Pauro 7 months ago

Fantastic experience: Omg very good

Jeff Croot 7 months ago

Fantastic experience: A great team. I always dread going but when I get there they're always friendly & welcoming and they make it a comfortable experience. It's a reassuring feeling knowing you can trust in their advice. They've consistently explained their approach and, I feel, made the right decisions for my treatment. Wouldn't go anywhere else.

Sheryl Ryland 7 months ago

Fantastic experience: Very happy with treatment received. Excellent communication and skill level. New crowns looks great. Very friendly and welcoming staff.

Bryan Williams 7 months ago

Fantastic experience: Excellent experience of what could be a most apprehensive and uncomfortable experience. I appreciate the meaningful discussion of the problem and the options to consider. The patient has an opportunity for considering choices. This is a major plus in my view.

tapita rowe 7 months ago

Fantastic experience: By far the best dentist I've been to, worse feeling going to dentist, to tell you truth it's some scary pain pain free double numbing here, recommended staff are amazing! Dr and nurse done amazing job and made sure I was comfortable. I'll be taking my whole family there now.

Stacey Cosson 7 months ago

Fantastic experience: I’ve recently seen Sue at the dentists. She has been amazing! I’ve had a lot of fears around going to a dentist from past experiences. I’ve also needed a lot of work done but really was too afraid to go. I’ve dealt with tooth ache on an off for years. That bad that it’s wiped me out from basic every day responsibilities. With the support an encouragement of family I went to my first appointment with Sue. Firstly I want to point out the energy an atmosphere in there is incredible. Very welcoming and calming feeling, instantly felt safe and relaxed. Sue was very reassuring and supportive and understanding of my concerns. I felt heard and seen. The work that she done in my sessions have been outstanding. During the procedures she was consistently communicating with me and letting me know what she was about to do or had done. She fixed a horrible filling that was on my front tooth that has always made me feel insecure. Now it’s that perfect I couldn’t even tell what tooth it was that she had fixed. Blended in so perfectly! I’m extremely impressed with the overall experience from the receptionists, dental assistants and Sue. I highly recommend “The dentists” as the place to go where you’ll feel safe and great results!

Brian Baker 7 months ago

Fantastic experience: Excellent, knowledgeable and gentle. Well run dentist practice. I continue to have excellent treatment here.

Peter Hopper 7 months ago

Fantastic experience: Outstanding care and attention. Jamie is amazing.

Philippa Nixon 7 months ago

Fantastic experience: The Dentists are a caring bunch, great listeners, friendly and wonderful to deal with. Thanks Jamie and staff

Bevan Washer 7 months ago

Fantastic experience: Dental technology seems to be improving through the years Iv had white fillings for the past 27years as iv got a mild underbite condition………. The earlier fillings were abit more fragile maybe lasting a year at most …….. modern fillings seem to be abit more durable………. But it’s still up to the user to get the best endurance from their dental work. Wanganui dentals work is great…… now it’s just up to me whether I’m back in say 3years or as little as 3months. Big tip……. Protect your teeth when you sleep………..and not as important but wear a mouth-guard if your doing hard core activities where u could be caught grinding your teeth…………… grinding is the death of teeth and any associated dental work…..a dentist cannot completely save a grinder that’s in denial.

Christine Burr 7 months ago

Fantastic experience: Fantastic experience thankyou sooo very much. Kind regards Christine Burr.

Julene Kelly 8 months ago

Fantastic experience: I had a very positive experience at the dentists. Sue took the time to explain everything to me clearly before starting the procedure and she was very gentle and skilled at her job. She made sure everything was pain free and that I felt at ease. The clinic is spotless, comfortable and equipped with the latest technology. I would highly recommend recommend this practice to anyone looking for a dentist.

Kathryn Crawford 8 months ago

Fantastic experience: Very friendly staff, you can get everything done at the one place, I would recommend them to anyone.

Amanda Crossan 8 months ago

Fantastic experience: Great team, very professional.

Grace Taiaroa 8 months ago

Fantastic experience: So cool being with this service for over 20 years. They are always helpful and friendly with giving information that's helpful before treatment and then follow through with what they say. Makes it not so scary to go to have work needed done. Thanks heaps

Sara-lee McIntyre 8 months ago

Fantastic experience: If I could give 10 Stars I would. They made me feel so comfortable and relaxed knowing I was anxious, the team communicated with my husband the whole time, it was seamless quick and easy process. All the staff were professional and amazing.

Chelsea Cox 8 months ago

Fantastic experience: I highly recommend this practice. Dr Mark Huang and Jeimy worked meticulously alongside me over the space of several years during my orthodontic journey. My teeth were completely transformed and I now have great confidence in my smile I currently see Dr Jamie Searle who is thorough and great with explaining everyone he does. 5+ star service all round and makes visiting the dentist (which can sometimes be daunting) and breeze!

Catherine Healy 8 months ago

Fantastic experience: Friendly, helpful and affordable. A great practice. Thanks to great staff. Ngā mihi nui.

Jane Thomson 8 months ago

Fantastic experience: I have experienced 5 star treatment and top class innovative solutions to my dental problems. I trust my dentist here at The Dentist and I highly recommend this practice.

Johanna Taylor 8 months ago

Fantastic experience: Very recommended, thanks Tony

Kai Hagener 8 months ago

Fantastic experience: Amazing service to fit me in and super team to get me back on track. Outstanding experience!!

Tabea Braun 8 months ago

Fantastic experience: I wouldn't say I enjoy going to the dentist but at The Dentists I have received the most caring treatment so far. My dentist knows my vulnerabilities and is always super gentle. I feel well taken care of and can recommend The Dentists to absolutely anybody.

Nigel Brooke 8 months ago

Fantastic experience: I have always had very professional care at The Dentists. Good monitoring and advice and very efficient treatment when necessary. I use an electric wheelchair and need assistance onto and up from the treatment couch. Help is always given with no fuss. Jamie and his assistant make adaptations to technique necessary for my disability with care and creativity.

Katianna Brooks 8 months ago

Fantastic experience: Lovely service! Quick and efficent! I hate going to the dentist but they made me feel comfortable and eased my anxiety with their happy positive attitudes! so grateful for the team!

Don Reid 8 months ago

Fantastic experience: Kind and caring people, all procedures are explained carefully and any questions are fully answered in a caring professional manner.

Ee Tee 9 months ago

Negative experience: I had been going to ‘The Dentist’ since high school, I was 28 when I had decided I wanted Invisalign. I had gone to a few appointments had 3D X-rays and was ready to take the next steps, Adam said if I had any questions or worries that I could call him and it would be no problem. Then I was diagnosed with cancer and Invisalign was not a priority. A few months into treatment I got a text message saying I had an appointment, I called to see why bc i hadn’t actually made the appointment. Kelly answered the phone, I said I had just received a text about an appointment I didn’t make. She said it was made for me, I asked who’s paying for that? She said “You are, what do you expect? You haven’t been in for months”. I canceled the appointment and hung up in tears, I knew after that I’d never go back there. It’s been 12 years and finally I’m cancer free but I never forget how rude and condescending Kelly was. I go to Dentist on Glasgow now they’re kind and understanding, I start my cosmetic dental journey this week.

Cathy 10 months ago

Fantastic experience: I highly recommend Mark and his lovely team. I got several replacement fillings and a replacement ceramic veneer, all done perfect and very efficiently! Mark even made up some temporary veneers to show what a new smile makeover would look like! Thank you Mark and team I'm so happy with everything! Cathy

Wendy Spence 11 months ago

Fantastic experience: I recently went here and from the first consultation to the last, I was treated exceptionally well by all the staff. Jeimy is amazing and fixed a massive problem created by another dental clinic. Can't praise her professional and chair side manner enough. Thank you The Dentists for giving me back my smile

Alice Williamson 11 months ago

Fantastic experience: My appointment needed to be extended to accomplish the required work. Without a fuss Mark completed my appointment while meeting the needs of other clients booked in. Mark has a professional, no fuss manner while explaining things clearly.

sovereign sharna 11 months ago

Fantastic experience: Very impressed with the service. I had a very hard surgical procedure but it's was handled with care and I'm honestly very grateful to both Dr Jino and nurse Ruby who helped me with my anxiety. Amazing team thank you both so much

Cale Thomas 11 months ago

Fantastic experience: Regular cleaning was done with care today by Mark. Very happy.

Dennis Engel 11 months ago

Fantastic experience: Dentist Mark took great care in fitting my plate. Excellent service.

Jo Perkins 11 months ago

Fantastic experience: No my usual dentist. Lumino is and they are great but after examining my painful tooth they realized it would need help straight away so phoned The dentist's to see if they could help and thank goodness they could. Got me in 2 hours later and fixed my problem. The most painless way. 5 stars for their professionalism

Novi Patterson 11 months ago

Fantastic experience: Mark Huang at The Dentist is brilliant. My 9 year's old girl chipped her front tooth in an accident. She was so worried about it and so nervous about going to the dentist. Mark keep chatting to her during the procedure which makes her relaxed. Mark works on her half chipped tooth with such skills and detail, it looks like it never happened. Or I'd say, even look better Totally recommended....

Denise Wilkie 11 months ago

Fantastic experience: I highly recommend 'The Dentists' in Whanganui. From my original emergency consult as a visitor with Dr Jino Kunnethedam in 2023, I was impressed with the modern, well equipped premises, the friendliness, and professionalism. Jino phoned personally to check how I was feeling after treatment. This led to further consultation regarding options for work on my teeth. At all times Jino listened, discussed, and explained along with clear images, costs and an honesty about extra costs if unseen problems arose. Such was my trust in his expertise with the crown work he completed on numerous molars back in 2023, that I have recently driven 8hrs to have further work done - six 40 yr old crowns were removed and replaced (plus another crown) all on the same day which Jino had booked fully for me. Once again, both him and his dental technician worked carefully and efficiently. The fact that the crowns are manufactured on site is a positive, time-saving experience. I am thrilled with the result.

Jared & Coralee Neilson 1 year ago

Fantastic experience: I saw Jino for what was the best wisdom extraction I've had. He was confident, skilled, and friendly. Thanks to you and your team, bro.

lee jermy 1 year ago

Fantastic experience: Great dentist friendly service great work

Misty Moonbeam 1 year ago

Fantastic experience: Sue is very gentle and explains what she is doing clearly. It is great to be able to chew again. Thanks for appropriate and timely treatment.

Shannon Kelly 1 year ago

Fantastic experience: Absolutely blown away with this service, I am petrified of the dentist but I was so comfortable, the consult was great, it was easy and reassuring. And a bonus I didn't feel a thing. Super super impressed highly recommend Jino the dentist! He was fantastic

Hope Mauchline 1 year ago

Fantastic experience: Amazing service! Came in to book an appointment and they saw me right away! Thrilled with Mark’s excellent handiwork! Thanks team much appreciated.

Maggie Johns 1 year ago

Fantastic experience: Definitely recommend "The Dentist" to anyone!! I have huge fears with the dentist from past experiences, I expressed my fears to the team, they fully respected me and made me feel SO comfortable. Even after the procedure I had no pains or anything! I'm truly grateful for these guys 10/10 TOTALLY RECOMMEND

Mark Fielding 1 year ago

Fantastic experience: Im 52yrs and this was..."The best dental experience in my life" I thank the team with a million dollar smile ...

Jess Welch 1 year ago

Fantastic experience: After years of neglect on my teeth and a genuine fear of the dentist we thought we would try the dentist. Both Jamie an Richelle have made the experience amazing. Without them I don't think I'd go to a dentist. Thanks for all the amazing work and if anyone is wanting a dentist I highly recommend these guys!

Wanganui Pet Motel 1 year ago

Negative experience: Went for 10 minuets to see if they could help but alas they said they can not do any thing then charged me $95 went to another one who also said they could not do any thing but they charged me $0 so look around before going here if you just need advice.

Robert Allen 1 year ago

Fantastic experience: I have been a patient of The Dentists for many years, more recently a patient of Sue Cheah. I cannot speak highly enough of the professionalism and friendliness of Sue and her team. Excellent dental treatment, second to none. The reception team are also very helpful and wonderful to deal with. Overall, I would highly recommend The Dentists and Sue Cheah for all your dental needs.

Jorja Manville 1 year ago

Fantastic experience: Jeimy is the best! went to her throughout my braces journey and always looked forward for my next appointments and now I am way more confident in my smile I have been seeing Jamie for a few years now and he has been so great helping me look after my teeth. I have just had my first ever fillings, he made it super comfortable and I had nothing to be nervous about. Mahalia has been a great dental assistant and I enjoy our little catch ups!

Widge & Orlanda Rowden & Endicott 1 year ago

Fantastic experience: Highly recommend! Professional, gentle, informative, honest, friendly, fast and focused. Sue was hands down the best dentist I have ever been to.... and I have experienced quite a few over the years! All of the staff from front door to back were very helpful and friendly. Plus accessible free parking and a lovely office.

dionne potaka 1 year ago

Fantastic experience: From the first consult onwards the service was friendly and professional . All staff members throughout our son’s orthodontic journey have been approachable and caring. The follow up care has been so great with everyone working hard to make appointment times work for us.

Yor Jokin 1 year ago

Fantastic experience: Excellent service and professionalism from the whole team at “The Dentists” Whanganui. Great communication with friendly staff makes for a relaxed experience on every visit. Thanks again team.

Claire Mclachlan 1 year ago

Fantastic experience: Absolutely fantastic experience with my sons dental care! From the initial consultation to the final adjustment, the staff arr incredibly professional and friendly. The orthodontist provided clear explanations at every step, and my son's smile has transformed beautifully. Highly recommend for anyone considering orthodontic treatment! Thanks again!

tony sanson 1 year ago

Fantastic experience: Great service and advice , can’t fault the work I had done. Would differently go back

Jenni Gibson 1 year ago

Fantastic experience: I’ve worked at The Dentists for 30 years and have had regular teeth cleans which I have always found uncomfortable. Last week Richelle our hygienist trialed a new piece of equipment on me. It was an Airflow machine and my clean was completely pain free and even enjoyable although a little wet. I’m keen for Airflow treatment for my 6 monthly cleans from now on. Thanks Richelle you are amazing. Jenni

Jonathan Lloyd Paine 1 year ago

Fantastic experience: Always great service with clear information provided regarding treatment options. Love knowing that my health needs are at the forefront of the care plans offered. Highly recommended.

Gayleen Bisset 1 year ago

Fantastic experience: Had 2 teeth out. Tony was very good and made sure I was aware and happy as each step of the process was done. Would recommend this dental company.

Looseunit Hunting and Outdoors 1 year ago

Fantastic experience: After years of neglect I finally got my buggered teeth looked at , 9 hours in the seat to get teeth removed . The equipment that they had defied belief , watching my mouth get 3D scanned for the bridges and plate was awesome . When they were made they fitted like a glove first time . The service was second to none and I highly recommend Adam and the staff at the Dentist for any work on your teeth.

Richard Millward 1 year ago

Fantastic experience: I had a crown fitted by Tony Lin. He explained everything in advance, so I knew what was happening. He was caring and had a lovely bedside manner.

Geoff Davies 1 year ago

Fantastic experience: I can highly recommend The Dentists! After neglecting my teeth for years I underwent quite a substantial rebuild including placement of 4 implants. The team at The Dentists were very professional and made the task so easy. Nothing was a problem for them and I was always well informed of the process ahead and the costs involved in each step. Now I can smile again! Thanks team.

Atama 1 year ago

Fantastic experience: Came in to see Jamie Searle and he was very nice, explained everything well so I could understand. Big ups to his assistant as well, their team work is awesome! Will be looking forward to book with him again in the future. :)

Rebekah Spiers 2 years ago

Negative experience: I Complained to the manager who greeted me on the phone with “I’m the owner mate “ about my annoyance with the lack of time it took to clean my teeth that I received by the dentist . It was maybe about 6-8 minutes first red flag . I was dumbfounded ! I got X-rays 2-4 minutes and a sight exam on my teeth too, out within approximately 15-20 minutes ! 2nd red flag ! I actually went in specifying a cleaning and the receptionist said $170 for a clean and best to get X-rays too as I hadn’t been for 18months. I got an appointment the next day flags are flying !!! The hygienist is always booked up for months they said… They are $180 for a half hour clean . They actually clean for the whole half hour.! Sometimes an hour if your teeth need it. The Dentist said I didn’t need any more than that on my teeth and only need a polish every 2nd time so I didn’t get that either. I would definitely get a hygienist next time because that seems like a way better deal. It won’t be here though at this place , as the owner definitely didn’t treat me like family like their website specifies or spoke to me with kindness, but with a bit of an attitude, basically said we aren’t the dentists for you we’ve done everything for you! Oviously no one challenges these places and their services or lack of . I won’t be back . Not that they care , but I do . I’m the customer mate .

Andre pittams 2 years ago

Fantastic experience: Jino is a awesome person people were amazing great place to go to!

Caro Evans 2 years ago

Fantastic experience: I had an amazing time @the Dentists today These guys are always amazing, thoughtful and kind but today I had a whole new experience with their incredible new Air Flow technology machine I am a VHS (very heavy smoker) and really suck back the coffees as well so even though I had had the teeth cleaned up earlier this year, clearly this new technology made them look so new and beautiful and in record time as well. A far superior clean in every way. I highly recommend this wonderful team to anyone that wants the best care for their teeth and mouth: these guys really care

Tom Goldsworthy 2 years ago

Fantastic experience: Brittney was very friendly and helpful when booking my appointment and Jino did an excellent job cleaning my teeth with the new Airflow machine.

Dianne Weston 2 years ago

Fantastic experience: I have just started coming to The Dentist and was greeted by a very friendly team. I felt valued by the professional approach that Mark took to appraising my teeth and grateful for his opinion and the plan that he put together for me. I love how I can dictate what I want to achieve with my teeth and I have never once felt pressured to get treatment that I didn't want. Mark and Taina are a great team. :)

Stu Duncan 2 years ago

Fantastic experience: What a team! From first contact at reception, to all aspects of their work...just brilliant! Professional and courteous, with special care for the nervous among us! Big shout out to Tony, who is tireless in his care for those who are dentally challenged :-) Also Michael, Ranra and Brittney. Thank you all.

Luca Durning 2 years ago

Fantastic experience: Jino and Brittney did an amazing job :)

Brierley Watson 2 years ago

Fantastic experience: Loved the results from my braces, Brittney was super helpful when booking appointments. Jamie girl was also amazing when doing check ins

Mark Robertson 2 years ago

Fantastic experience: Lovely procedure by Jamie and Mahalia, such a safe space with the best team

Annette Brown 2 years ago

Fantastic experience: I broke a tooth so messaged the Dentists in hope of a next day appointment. Within 10 minutes of sending the message I had an appointment for the next day. The appointment was amazing. My dentist put this stressed out mum at ease. Listened to my worries and dislikes and did his very best to make pulling the tooth has comfortable as he could. His assistant was super nice and friendly. Thank you both so much for all you both did for me today. I will be back 100%.

Jo Ander 2 years ago

Fantastic experience: Many thanks to Michael and Fliss for the professional approach and work done. Your kindness and the pride you take in your work is appeciated. I cannot recommend you highly enough

Y V 2 years ago

Fantastic experience: Very thankful for the great work Jino did during my dental appointment with no pain during the procedure. Friendly reception team that was able to accommodate my schedule. Would always recommend.

Hayley Poari 2 years ago

Fantastic experience: “i can smile again and wow! the team did an amazing job” My teeth used to be so bad. I used to never smile now i smile like their is no big deal, all thanks to the team at the dentist i really appreciate them more than they ever know.

Michael Riley 2 years ago

Fantastic experience: My teeth used to be terrible, I had negleted them for soo long but my Dad put me onto Dr. Sue Cheah and she restored my teeth, I can smile again and wow!! She did a amazing job! I was anxious about going to the dentist before, Dr. Sue made me feel so relaxed and was very gentle, now I look forward to going! Thank you soo much Sue, you've changed my life!

Karen Bukholt 2 years ago

Fantastic experience: Excellent service, with a great result. The team worked really well together and kept me informed of what was happening throughout the entire three hours. Amazed to walk out of the clinic with very little discomfort. would highly recommend. Knud Bukholt - Whanganui

Jennifer Tuffin 3 years ago

Fantastic experience: I would highly recommend Dr Tony Lin, there are no words to express the gratitude I am feeling for the restoration work to my top teeth. The outcome is truly exceptional & has far exceeded my expectations. Dr Lin is a highly skilled professional, clearly dedicated to his work. Dr Lin through his calm, empathetic nature has enabled me to move through my fear of dental treatment & I now journey each day with new found confidence & just love the return of my beautiful smile that he has re created. I would like to thank also the awesome ladies at reception who made me feel welcome from the onset of my treatment. I now feel encouraged to continue with the next step in my dental treatment : ) Jennifer.

Kim Harrison 3 years ago

Fantastic experience: Yesterday had my two main front teeth taken out cause they needed to be removed.sue at the dentist in wickstead st took them out for me today woken up with no pain what so ever can't wait to get my plate next week . and mark that has seen me first of all has been great.and all the staff and receptionist are wonderful. I totally recommend The Dentist in wanganui

Ryan Gray 3 years ago

Fantastic experience: Amazing team, great people, so nice and easy to work with. Got me booked in as quickly as possible and talked me through the whole process. Highly recommend.

Ruka Broughton 3 years ago

Fantastic experience: I am truly amazed at the set of beautiful teeth Dr Tony Lin has given me. From my initial consultation, reception, Brooke and indeed all staff were so friendly and pleasant making me feel really comfortable. The modern professional expertise shown by Dr Tony was a delight to receive. He understood explicitly what I wished to have. During each phase of an involved procedure I felt at ease knowing and watching an expert perform his craft. Another special feature was viewing how technology played an integral part from photography to intimate scanning then onsite mechanical manufacturing of veneers before my very eyes!!! This whole experience is transformational dental wonder. Thank you all and I unreservedly recommend everything and everyone involved!!!

Hippy Chik 3 years ago

Negative experience: THE BUTCHERS They have taken no responsibility or liability for dislocating my TMJ jaw bone joint.. they have even made me pay them an extra $90 for my 1 xray to see their fault and i must fix the problem they caused myself through a specialist in palmerston north. I Paid the dentist $800 to get wisdom teeth removed... instead of cutting the root straight away they pulled for 30 mins... this continuous pulling, twisting and tugging is how they popped my TMJ joint out of place. It is very painful to eat and im having issues of pain that drops me to the floor in tears... im so angry with this place. It is Chinese torcher at The Dentist in wanganui!! Make sure you get written documents that they will take responsibility FOR ANY DAMAGE BEFORE SURGERY OR YOULL BE PAYING FOR A SPECIALIST TO FIX THE DAMAGE THEY CAUSED. Even then theyll blame it on something else.. they are not honest to deal with. I will tell everyone not to risk it... i have a big fear of dentists... theyve made this so much worse. Go elsewhere. They don't care for anything except money

The Dentists - Whanganui
The Dentists - Whanganui

Dear Hippy Chik, we are very sorry you had this experience 5 years ago. The team member in question has long moved on from the practice. As you can see from our reviews our team are working with the very highest level of care and knowledge. Such a negative review 5 years later is incredibly hurtful to the dedicated and amazing team The Dentists has and is a disservice, and we would like you to reconsider it. Kind regards, the health professionals and dentists at The Dentists

Christine Robertson 3 years ago

Fantastic experience: Had some lovely work done by Mark, he is a 10/10 dentist and you could not get better !

Cole 3 years ago

Fantastic experience: I have Sue as my dentist and Caitlyn as her assistant. Seriously the best dentist experience I have had in my life. Made me feel comfortable and safe. Highly recommended.

Iris Warner 3 years ago

Fantastic experience: Fantastic, friendly service from Brittney and Jino!! So happy with the results

Andrea Phillips 3 years ago

Fantastic experience: I had a crown done by Sean and was very impressed. He was careful and explained things very well throughout the procedure. Sean and his assistant, Britney, worked together like a well oiled machine. It was a very comfortable and relaxing procedure. The technology was great! Taking images and using a computer to custom make my perfectly fitting crown so quickly! My mate was jealous as he had to go back for another fitting for his crown. I would definitely recommend Sean and The Dentists to anyone.

Anne Beadle 3 years ago

Fantastic experience: The care, respect and attention to detail from Mark and Phoebe while fixing my teeth went above and beyond. They worked together like a machine and many many hours later I have beautiful teeth for the first time in 40 years. I highly recommend them and the team at The Dentists. Thank you isn't enough for the amazing results they've produced.

Janey Jensen 3 years ago

Fantastic experience: Sometimes it’s the embarrassment rather than the work required that cause hesitation in making an appointment to see the dentist, however Sean Phillips completely removes those barriers along with any trepidation around treatment. Sean (and his chair side assistant Brittany) allowed time and explanation throughout the process removing any fear so it felt more like a pampering session.

Sandon McMeeking 3 years ago

Fantastic experience: Dr Phillips is fantastic. Super nice guy, very professional. Best dentist experience I've had by a long shot.

Stu Ashby 3 years ago

Fantastic experience: I recently visited The Dentist for some treatment. Air abrasion fillings and full mouth gum treatment. This was quite a lengthy appointment and I would like to thank Sean for his perfect dentistry. I now have an excellent "bite". Also a thank you to Bridget for your professional assistance. They both made me feel at ease through the whole procedure. I would not hesitate to recommend a visit to The Dentist.

Antoine Rahier 3 years ago

Fantastic experience: Thank you for the wonderful experience Sean! I felt like you explained everything in a kind and professional manner. You placed all the different treatment options on the table and I did not feel pressured in my treatment choice. Lastly, the procedure was very efficient and nicely done! I will be sure to send you friends and family as I know they will well looked after!! Cheers

Kelly Neser 3 years ago

Negative experience: I would not recommend Sue, I can see now she didn’t have much experience. I’m having to find a new dentist to fix what could have been fixed in my appointment with her. She put a filling in a baby tooth that should have been extracted and $300 later I’m told the tooth should have been extracted and no filling. I had voiced concerns at the time and she assured me this was the right decision. I have then emailed them and she has lied saying she had this conversation with me, but that was regarding another tooth. I’ve wasted my time and money at The Dentists. Very frustrating.

Piripi Blake 4 years ago

Fantastic experience: Mark and Phoebe were fantastic. They made me feel very comfortable and culturally safe while in their hands. Their professionalism is second to none. I am very pleased with the work they have completed. E ngā ringa ngaio, tēnā kōrua.

Frits Mann 4 years ago

Fantastic experience: Fantastic, friendly service - would highly recommend them. Thank you Sue and Jamie

Reece Turner 4 years ago

Fantastic experience: I went a year without being able to talk without pain. Talking was extremely difficult. After visiting multiple other dentists and doctors they did not know what to do and told me it would come right by itself. It continued to get worse. Dr Adam Durning performed a surgical procedure along side Dr Sean Phillips, they made me feel very comfortable and talked to me ensuring everything was going ok throughout. There work has enabled me to talk again without pain. There work, advise and all aspects of there service was absolutely excellent.

The Dentists - Whanganui
The Dentists - Whanganui

Hi Reece. Thank you very much for your kind words. I am so pleased that we had such a successful outcome and your issues have been resolved. Regards Adam , Sean and all the team

Teena Lawrence 5 years ago

Positive experience: Understanding and kind dentist.

The Dentists - Whanganui
The Dentists - Whanganui

Thanks Teena.

Chris Hall 5 years ago

Fantastic experience: Great service from Sean Phillips. Thorough assessment involving photos and great communication in regards to our questions and issues we got taken care of. Took the time to educate us pre and post dental care to make sure we look after our teeth in the best way. Highly recommended!

The Dentists - Whanganui
The Dentists - Whanganui

Thanks Chris. Sean is very passionate about dentistry and it is good he good be if assistance to you.

ja. 5 years ago

Fantastic experience: Great! Short waiting time for appointments & friendly team.

The Dentists - Whanganui
The Dentists - Whanganui

Thanks Jasmine. Pleased we could help.

Jason Kaye 5 years ago

Fantastic experience: A great team that inspire confidence. While I have unfortunately had an interesting run of teeth issues in recent years, Adam and his team have taken great care of me and I have been very satisfied with their work. In particular, Adam’s explanations of options and cost implications as informed by his vast technical experience have been very helpful in guiding decisions. I have recently been looked after by Sean Phillips. Sean is clearly very focused on both detail and quality. He has an incredibly patient and diligent approach to ensure that he achieves the best outcome possible. His thorough approach and the pride that he takes in his work was obvious through a recent (pain free) root canal and replacement crown. While not dentistry, Adam lasered my child's tongue tie at one week of age - this was very successful and I really recommend this option.

The Dentists - Whanganui
The Dentists - Whanganui

Hi Jason. Thank you for your kind words. It was our pleasure and we look forward to seeing you next time.

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