Tauranga Crossing Dental
Information about Tauranga Crossing Dental
3110, Tauranga
Opening hours
- sunday: (closed)
- monday: 8:30-17:30
- tuesday: 8:30-17:30
- wednesday: 8:30-17:30
- thursday: 8:30-17:30
- friday: 8:30-17:30
- saturday: 8:30-13:30
Tauranga Crossing Dental provides professional dental care at Tauranga Crossing Shopping Centre in Tauriko, Tauranga. We offer same-day dentist appointments and an emergency dental service. We also offer a number of payment options for patients. Our Tauriko dental clinic will work with you to meet your goals and expectations.
Our comment from Best Dentists Club about Tauranga Crossing Dental:
Tauranga Crossing Dental is renowned for its friendly and professional team, consistently providing a welcoming atmosphere that puts patients at ease. Clients have praised the team's compassion and expertise, noting the high-quality care that caters to their individual dental needs.
The clinic is highly recommended for its state-of-the-art equipment and the thorough communication regarding treatment options and costs, which helps patients make informed decisions. Patients appreciate the timeliness and efficiency of their appointments, alongside the friendly demeanor of the staff, including the receptionists and dental hygienists, creating a positive overall experience.
Many clients have shared their success stories, highlighting how the team, particularly Dr. Maria and her hygienist, Brooke, go above and beyond to ensure comfort during procedures, making dental visits pleasant and pain-free.
With flexible appointment scheduling, including late nights and weekends, Tauranga Crossing Dental is committed to making dental care accessible for everyone. Overall, their exceptional service and dedication to patient well-being make them a top choice for anyone seeking dental care in New Zealand.
Tauranga Crossing Dental: Reviews
Fantastic experience: Friendly, professional team
Louis, Thank you! We’re glad you had a great experience with our friendly, professional team – that’s exactly what we aim for.
Fantastic experience: I can highly recommend Tauranga Crossing Dental for all dentistry needs. The care, compassion, knowledge, equipment and all around service is the best I have experienced anywhere in NZ.
Dear Phillippa,Thank you so much for your kind feedback. We're really pleased to hear that you felt well cared for and supported throughout your visit. It means a lot to us to know that our approach, equipment, and service stood out to you. We genuinely appreciate you taking the time to share your experience. — The Tauranga Crossing Dental Team
Fantastic experience: I had a sore tooth and couldn't bite down on it. Managed to get an appointment with Maria. She was so lovely. She did a xray and had a good look. She said my bite has gone a bit off scale, so she suggested to shave a bit off the tooth. End result was amazing. Thank you Maria for thinking outside of the box and your kind chairside manner. Christine
Hi Christine, thank you so much for your lovely words – you’ve made my day! I’m really glad we could get that tooth sorted and back in line (sometimes they just need a gentle nudge to behave!). It was a pleasure seeing you, and I’m so happy the result has made such a difference. Hope everything continues to feel great – and that your bite stays on its best behaviour! Take care, Maria
Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ A trusted dental team I’ve relied on for years I’ve been a patient here for over 7 years, and I’m so grateful for the consistent, high-quality care I’ve received every single time. The team is always professional, kind, and thorough — making every visit feel easy and reassuring. Thank you for all the years of dedication and for the care you bring to our community. It truly makes a difference. Highly recommend to anyone looking for a dental practice they can trust long-term.
Wow, seven years! That kind of trust means a lot to all of us — thank you for sticking with us through the check-ups, the tricky teeth, and everything in between. It’s been a real privilege to look after you. We always aim to make things feel easy and reassuring, so hearing that reflected back is really special. Thanks again for your generous words — and for being such a valued part of our little dental family!
Negative experience: Shocking experience would not recommend. Staff have changed. Was very disappointing.. Have read the response from the dentist which makes them worse. Still would not recommend this dentist at all they were happy to take payment of x-rays. Without being personal would be very careful of this surgery including the rude receptionist on Friday s.
We were surprised and disappointed to read this review. While we respect every patient’s right to share their experience, we feel it’s important to provide some context in fairness to our team and future patients reading this. Throughout your most recent time with us, we did our best to accommodate your needs. Our team showed patience, understanding, and flexibility around multiple appointment booking changes. At your actual appointment, Maria did not treat you and acted in your best interest by recognsing that you were not ready to proceed with treatment. Maria followed the Dental Council of New Zealand’s guidance and offered a referral to a more suitable provider so that you could receive care in a setting better aligned with your needs. Your feedback to us is unjustified. We genuinely hope you find a dental team that feels right for you and can provide the support you’re looking for.
Fantastic experience: Great team and a great experience. Very clear options with the treatment plans. The costing for each option was provided to assist with decision making. The level of care during treatment is better than I have ever had previously. Everyone was friendly and easy to communicate with. Would recommend to all
Hi, Joe! Thank you so much for taking the time to leave this review. We're really glad to hear you had a good experience with us and that the treatment options and costs were presented clearly — we always aim to make things as straightforward as possible. It means a lot to know you felt well cared for throughout, and we’re happy to hear the team made things easy and comfortable. Thanks again for the recommendation — we truly appreciate it.
Fantastic experience: Everything good that you’d want to get from a visit to the dentist. Friendly, relaxing and efficient.
Thanks, Greg! We’re so glad you had a great experience. Friendly, relaxing, and efficient is exactly what we aim for. See you next time!
Fantastic experience: Professional, clear communication, aware of what treatment was required and what the cost would be well in advance. Was well advised as to when and how urgent my treatment procedure was. Excellent.
Dear Kim, Thank you for your 5-star review! We're so pleased to hear that you found our communication clear and our approach professional. Ensuring you’re well-informed about your treatment options, timing, and costs is always our priority. We appreciate your trust and look forward to seeing you again!
Fantastic experience: Great experience, the staff at Tauranga crossing dental are awesome, including the reception staff, Brooke the hygienist and Maria the dentist that I saw. Not to forget the other staff who support. Everyone is very knowledgeable and helpful, appointments are timely. All of my experiences have been good here and the dental care has been top notch.
Thank you, Rachel, for your kind words! We’re so glad to hear you’ve had such a great experience with our team at Tauranga Crossing Dental. Brooke, Maria, our reception staff, and everyone behind the scenes truly appreciate your recognition. We always strive to provide knowledgeable, helpful care in a timely manner, so it’s wonderful to know that’s been your experience. We look forward to seeing you again!
Fantastic experience: Excellence . Maria is amazing. Made me feel at ease. Highly recommend going to this practice. Maria has the patience of a saint. Brooke there hygienist is brilliant so kind and caring. They are all highly skilled in there positions.. Highly recommend Tauranga Crossing Dental to all.
Sue, thanks for such a great review and your recommendation. Wishing you a fast recovery after the dental procedure. Looking forward to seeing you again.
Fantastic experience: Exceptional Service and Dentistry from Dr Maria Mc Farlane and her Team. Always Welcoming, friendly and very professional. Cosy, Calming Dentist to visit. Dr Maria and her team go above and beyond, explaining the process of what is needed to be done, gives you the best options that you can decide on what is best for you long term and also within your budget. Also they have Afterpay which is so handy especially for emergency situations. Thankyou Dr Maria Mc Farlane and your Team for what you do. Kind regards Javan.
Thank you so much, Javan, for your thoughtful and kind review! We're so pleased to hear that you felt welcomed and well-cared for by Dr. Maria Macfarlane and the team. It’s our goal to create a calming and professional environment while ensuring you have all the information you need to make the best decisions for your care. We’re glad Afterpay has been helpful too—it’s important to us that dental care is accessible, particularly for extensive work. Your kind words motivate us to continue going above and beyond for our patients. Warm regards, The Team
Fantastic experience: Maria is very highly skilled and easy to communicate with. She and her team have helped me plan the best path forward for the health of my teeth. Her dental hygienist is 10/10. You won’t regret joining this practice.
Kylie, thank you so much for your lovely feedback! We're so happy to hear that Maria and the team have made planning your dental care a great experience. We’re lucky to have an amazing hygienist too—10/10 is such an awesome compliment! Thanks for trusting us with your teeth; we’re so glad to have you with us!
Fantastic experience: Have hated going to the dentist all my life, traumatic experience of a child being called to the dental nurse at school, Now I have no problems, the staff and Maria always make me feel comfortable and the treatment is most professional and world class. Highly recommend the team at Tauranga crossing Dental.
Steve, thank you so much for sharing your experience! We’re truly glad to know that we’ve helped ease those childhood fears and that you feel comfortable with us. Maria and the team at Tauranga Crossing Dental are dedicated to making every visit as comfortable and professional as possible, and it’s wonderful to hear that our efforts make a difference for you. We look forward to continuing to provide you with the highest standard of care!
Fantastic experience: Rose has absolutely transformed my teeth over the last 2 years - such a great improvement. I highly recommend Tauranga Crossing Dental.
Thank you, Alan, so much for your kind words! We're thrilled to hear that Rosie has made such a positive difference in your dental health over the past two years. We'll be sure to pass along your feedback to her and the team. Your recommendation means a lot to us!
Fantastic experience: I've been going to Tauranga Crossing Dental for a number of years, and can recommend their services - the location is ideal for me, and the bonus of plenty of free parking is a definite Plus. I've always been able to arrange (and, if necessary, change) appointments to suit my needs as required, and the staff - reception, dentist & hygienist- are all great to deal with. Five Stars from me!
Dear Catherine, thank you for taking the time to write such a thoughtful review and for being a loyal patient at Tauranga Crossing Dental! We're glad to hear that our location, parking, and flexibility with appointments have made your visits convenient. It's great to know our team has made a positive impact on your experience. We look forward to continuing to provide you with great care. Five stars from us too!
Fantastic experience: Amazing dentists here at the Crossing shopping centre. They make you feel relaxed and give you all of your options, and always work with you. Could not think of a better dentist. Would recommend 100%.
Dear Paul, thank you for your amazing review! We're glad you felt relaxed and well-supported during your visit, and it’s great to know that you’d recommend us. We truly appreciate your feedback and wish you all the best!
Fantastic experience: Maria was fantastic! She explained what had happened, what treatment was needed and put me at ease. I’m a big guy, with big teeth and I never felt a thing!
Thank you for your wonderful review, Joe! We're so pleased to hear that Maria was able to put you at ease and explain everything clearly. It's great that your experience was comfortable, and we appreciate you sharing your positive feedback. We look forward to seeing you again!
Fantastic experience: Excellent experience with Brooke, Hygienist at Tauranga Crossing Dental today I have never been a fan of any dental appointments but I’m happy to say I now look forward to my visit ! Brooke is awesome, her professional care, skills and experience is next level .. and with the new EMS machines it makes it all so pain free….we are so fortunate to have access to her in this region For all of her experience and using the latest equipment.. I think it is excellent value .. I have no hesitation to recommend her service
Hi, Roger. Thank you so much for your excellent review! We're thrilled to hear that your experience with Brooke was so positive. It's great to know that her professional care, skills, and the new EMS technology made your visit pain-free and enjoyable. Both hygienists, Brooke and Rosie, are such an asset to our team, and we're lucky to have them at Tauranga Crossing Dental to look after your oral health. Your recommendation means a lot to us, and we look forward to welcoming you back for future visits!
Fantastic experience: Rosemary (Hygienist) did an exceptional job of cleaning my teeth and was thorough. Worth every penny and would highly recommend Tauranga Crossing Dental. Thank you.
Larissa, thank you so much for your wonderful review! We're so pleased to hear that Rosemary provided such an exceptional and thorough cleaning. Your recommendation means the world to us, and we’re glad you found the experience worth every penny. We look forward to seeing you again at Tauranga Crossing Dental!
Fantastic experience: Had a hygienist appointment with Brook. She was super friendly and the airflow system made it painless and easy. Would recommend
Thank you so much for your feedback! We're glad to hear that your appointment with Brooke and the airflow system was comfortable and smooth. We’re proud to have such a friendly and skilled hygienist on our team. Your recommendation is greatly appreciated!
Fantastic experience: Brooke is a such a skilled hygienist and Thankyou Tania for the care and effort you put into clients to visit the clinic. Your so appreciated
Hi, Tania. Thank you so much for your kind review! We're pleased to hear that you had a great experience with Brooke—she is indeed a talented hygienist who cares deeply about her patients. Tania and the rest of our team strive to make every visit comfortable and pleasant, and it’s great to know that our efforts are appreciated. We look forward to seeing you again soon!
Fantastic experience: In June I broke a tooth while away from my Southland home. I put up with the problem for quiet a while until it became a real problem. ( I began to talk funny and could not eat well.) I rang Tauranga Crossing Dental and they were able to see me within a week as an emergency out of town patient. The staff took care of my tooth / extraction in a very professional and caring manner. The cost was reasonable too. If you need a dentist / Dental practice, phone Tauranga Crossing Dental. From Ivan J. Fitness, Southland.
Thank you, Ivan, for sharing your experience with us! We're glad we could assist you promptly and help resolve the issue with your tooth. It's great to hear that you found our team professional and caring, and that the cost was reasonable. We know how important it is to get back to feeling comfortable, especially when you're away from home. If you're ever in the area again and need any further dental care, don't hesitate to reach out. Best wishes from the team at Tauranga Crossing Dental!
Fantastic experience: I had a concern for how my broken tooth would be fixed. All fears were gone in the detailed information and options in the plan ahead. Glad I went and the prompt appointment for me
Thank you, David, so much for the 5-star review! We understand how concerning it can be to have a broken tooth, and we're glad that our detailed information and treatment options helped ease your fears. It's wonderful to hear that you appreciated the prompt appointment as well. We're here to ensure you have the best possible care and experience. If you have any further questions or need additional assistance, please don't hesitate to reach out. We look forward to seeing you again!
Fantastic experience: Highly recommend! Great service, very thorough with explaining treatment and recovery! Felt comfortable and well supported! Faafetai lava!
Agnes, Thank you so much for your kind words! We're pleased to hear that you felt comfortable and well-supported throughout your treatment and recovery. It's our goal to provide thorough explanations and great service to all our patients. Faafetai lava for your recommendation!
Fantastic experience: I just wanted to shout out to the amazing Tania. I have always found her to be polite, friendly and welcoming when I come for my hygenist appointments and to see Dr Maria. On one of my most recent visits, I was in the waiting room, and witnessed another client who was clearly having a difficult day of their own. Afterwards, I commended Tania on the way she dealt with this situation professionally yet with kindness. Being the front of any business can be tough sometimes, and she handled the situation really well. Look forward to seeing the Team at Tauranga Crossing Dental again soon!
Dear, Melanie. Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Tania's warmth and professionalism have made your visits to Tauranga Crossing Dental enjoyable. It's moments like these that truly highlight the dedication of our team. We strive to create a welcoming environment for all our patients, and Tania's compassionate approach embodies that commitment well. We'll be sure to pass on your kind words to her and the rest of the team. We can't wait to welcome you back for your next appointment! If there's anything else we can do to make your visits even better, please don't hesitate to let us know.
Fantastic experience: Numbing system must have changed over the years, its alot better these days! Always wating for the tooth extract and said its slrrady been takin out! Ha! Also good thay contact you and see how youre doing! Id recommend Tauranga Crossing Dental to anyone! Job gets done also patient care comes first than say money ! I still have sum more teeth to come out, hence giving last extractions few weeks to heal as so not to much stress is on the body (Diabetes in my case) see! Thats the extra special care thay take apon you and not just a dun it good bye etc, thanks T.C.D !
Thank you so much for your fantastic 5-star review! We're so happy to hear that you had such a positive experience with us at Tauranga Crossing Dental. Our team is dedicated to providing top-notch care, and it's wonderful to hear that our numbing system and patient follow-up have made a difference for you. Your recommendation means the world to us, and we're committed to continuing to prioritize patient care above all else. We appreciate your trust in us and look forward to assisting you with the future dental needs. Thank you for choosing Tauranga Crossing Dental!
Fantastic experience: Thought I'd already written a review but it seems not! TCD is the best dental practice in Tauranga, without a doubt. Tania the receptionist is very thorough and helpful, I've never had any issues with booking and she's been very on to it in general. Brooke the hygienist is great, very friendly and non judgmental and she stocks top of the line baking soda to blast your teeth with. Jose the dentist is also similarly very friendly and non judgemental, and was very helpful in getting my teeth sorted. Nobody here is trying to sell you any treatments or products you don't need and the prices are very reasonable for the level of service you get.
HI, Jack. It sounds like you had a fantastic experience at Tauranga Crossing Dental! Your review is so warm and genuine. It's clear that Tania, Brooke, and Jose have created a welcoming and professional environment where patients feel valued and well taken care of. From Tania's efficiency in booking appointments to Brooke's friendly approach during professional gum maintenance and Jose's expertise in dental care, it seems like you found a team that truly cares about their patients' well-being. It's wonderful to hear that there's no pressure to undergo unnecessary treatments and that the prices are fair for the exceptional service provided. Thanks for sharing your positive experience!
Fantastic experience: Very friendly and efficient. Caring and concern shown with lots of reassurance that if ever a problem to make contact right away.
Dear Michelle, thank you for saying such nice things! We're really happy you found our service helpful and friendly. If you ever need anything or have any problems, just let us know, and we'll do our best to help. Your 5-star review means a lot to us, and we're grateful for your support!
Fantastic experience: Always a fantastic experience when going to either the hygienist or dentist at The Crossings Dental. Everything explained thoroughly and always put at ease straight away. Tania the receptionist is so efficient & lovely to deal with. I have no hesitation in recommending this wonderful team. Adrienne Fergusson
Dear Simon, It's wonderful to hear about your positive experiences at Tauranga Crossing Dental! Having a friendly and efficient receptionist like Tania can truly make a difference in the overall experience. It's great that you feel at ease and well-informed during your visits, whether it's with the hygienist or the dentist. Thank you for taking the time to share your recommendation. It's clear that you value the exceptional care provided by their team. Thanks again for such a great review!
Fantastic experience: I can't speak highly enough of Dr Maria MacFarlane and her exceptional team at Tauranga Crossing Dental. From start to finish, my experience was outstanding. Tania, the practice manager, was warm and welcoming, making me feel comfortable right away. She really knows how to put people at ease and adds a personal touch to your visit - you feel like you're catching up with an old friend! Dr Maria MacFarlane is exceptional, as is Brooke the Hygenist. Not only are they both incredibly knowledgeable and skilled, but their calm and friendly demeanors instantly put me at ease. Everyone on the team takes the time to thoroughly explain the treatment options and answer any questions you may have. What stood out the most to me was the attention to detail and the focus on patient comfort. Dr Maria MacFarlane and her team go above and beyond every time!
Thank you, Kristy, so much for your excellent review! We truly appreciate your kind words and are thrilled to hear about your exceptional experience at Tauranga Crossing Dental. Tania and the rest of our team strive to create a warm and welcoming environment for all our patients, and it warms our hearts to know that you felt comfortable right from the start. We're glad Tania's personal touch made you feel like you were catching up with an old friend! Dr Maria Macfarlane and Brooke are indeed exceptional professionals, and it brings us joy to hear that their knowledge, skill, and friendly demeanours put you at ease. Ensuring our patients feel comfortable and well-informed throughout their visit is our top priority, and we're delighted that you appreciated our attention to detail and focus on patient comfort. Again, Thank you for your kind words and for choosing Tauranga Crossing Dental. We look forward to welcoming you back and continuing to provide outstanding dental care.
Fantastic experience: The service at Tauranga Crossing Dental is exceptional. The team truly go above and beyond to help you out. Tania at reception moved heaven and earth to get me an appointment that worked with my convoluted schedule, something I really appreciated. Her communication has always been stellar as well. Rosie as my hygienist is extremely friendly and professional. I’m turn, this makes what is usually a pretty awful hour of oral hygiene work quite a pleasant experience. The results are phenomenal as well.
Dear Tanushk, It is great to hear about your exceptional experience at Tauranga Crossing Dental! Tania and Rosie are truly dedicated team members, and we're thrilled that their efforts made a positive impact on your visit. It's fantastic that Tania's exceptional communication and dedication to accommodating your schedule were noteworthy, and Rosie's friendly and professional approach turned your oral hygiene appointment into a pleasant experience. Thank you for sharing your positive feedback, and we look forward to providing you with outstanding service in the future as well!
Fantastic experience: Best place ever! I mean if they had a wacky waving arm flailing inflatable tube man out the front i may have gone sooner but alas i still went and recived all the best treatment 8.9 OUT OF 10. HIGHLY recommended for the next party or event
Dear Steven! We're thrilled to hear that you think we're the best place ever! While we may not have a wacky waving arm flailing inflatable tube man (yet), we're working on it! Imagine the fun at our dental parties – a celebration of healthy smiles. We appreciate the 8.9 out of 10 rating and are honored to be considered party material. Thank you for the recommendation, and we look forward to your next dental shindig! Cheers to wacky smiles and inflatable tube flossers!!!
Fantastic experience: Just wanted to give a big thank you and shout out to the team at Tauranga Crossing Dental They took on my case after I had to leave my previous dentists mid a root canal being completed, I was highly stressed and disapointed and not sure who to go to! https://taurangacrossingdental.co.nz/ The team here were so thorough, welcoming, great customer service and great work done. The receptionist was lovely and took the time to really chat and be courteous prior to my appointments and followed up regularly post the appointment (it was an extraction) The dentist Maria took her time listening to my concerns, making a plan and making sure I was completely happy before proceeding. Throughout the procedure she explained what she was doing, paused work when i needed breather and I had a video played afterward of what to do post extraction as well as her explaining things, a reminder video and post surgical letter given. Reasonable prices too and now do afterpay! If you are nervous about going to the dentist or unhappy with your current provider I highly reccomend changing to these guys, you won't be dissapointed!
Hey, Melissa. Wow, thank you so much for your fantastic shoutout to our team at Tauranga Crossing Dental! We're grateful you took the time to share your experience with us. It's never easy switching dentists, especially in the middle of a root canal – that must have been quite stressful and disappointing. We're happy you found our team to be welcoming, thorough and focused on providing excellent customer service. It means a lot to us that Tania made you feel at ease and took the time to chat and be courteous. For Maria, it is essential to know that you are completely happy before moving forward. That's exactly the kind of personalized care we aim for. And it's awesome to hear that she explained everything throughout the procedure and provided a video and post-operative care – that's the kind of transparency and support we want to offer our patients. Thanks again!
Fantastic experience: Great friendly service - It was super easy to book an appointment online with confirmation early the next day. Everyone was very friendly and professional. I saw Maria, who was great and made sure I was set for further treatment. I highly recommend Tauranga Crossing Dental.
Hi, Stacey. We're so glad you had a positive experience at Tauranga Crossing Dental! Booking your appointment online and getting quick confirmation is always a plus. Our team, including Maria, is here to make your visit as pleasant as possible. Your recommendation is greatly appreciated. If you ever need our services again or have any questions, please feel free to contact us. Thank you for choosing us for your dental care and have a fantastic day!
Fantastic experience: As a new patient i'm sure If there ever was such a thing as a 'nice experience' at a dental clinic I certainly found it at Tauranga Crossing Dental. Thankyou to Dr Maria and all the staff at TCD for your professionalism and caring attitude along with a sense of humour put me at ease as soon as I arrived, thankyou :-)
Wow, thank you, Nigel, so much for your heartwarming review! We're absolutely thrilled to hear that you had such a positive experience at Tauranga Crossing Dental. Dr. Maria and our fantastic team always aim to blend professionalism with a touch of care and even a sense of humor to make your visit as comfortable as possible. It's wonderful to hear that you felt at ease from the moment you walked in! Your kind words mean the world to us and serve as a reminder of why we love what we do. We're here to take care of your dental needs and to create a friendly, welcoming environment for all our patients.
Fantastic experience: The best dentist I’ve ever been to, they are kind, caring and explain everything to you, non judgmental and genuinely want to give you the best treatment. Highly recommend
Hi, Vicki. Thank you for your kind words! We're happy to hear about your positive experience with us! Providing exceptional care and making our patients feel comfortable is our top priority. Thank you for your recommendation!
Fantastic experience: Exceptional service - I’m so pleased to have found this clinic. All of the staff are professional and personable and I felt at ease having treatment here. I have seen both Maria and the hygienist and would highly recommend both.
Thank you, Sarsha, for taking the time to share your wonderful experience with our clinic! We are pleased to hear that you found our service exceptional and that our staff, including Maria and the hygienist, made you feel comfortable and at ease during your treatment. We appreciate your recommendation and look forward to continuing to provide you with top-notch care in the future. Your satisfaction is our priority!
Fantastic experience: I wanted a periodontal check up and scaling as my Periodontist is retiring. Tania was just great. I walked in on the off chance Tauranga Crossing Dental could help. Tania reassured me that Brooke could meet my periodontal requests fully, yet was clear that if further treatment was required I would be referred on. Brooke was brilliant. She clearly explained the various stages to the process and undertook them very professionally. Lots of checking in that I was OK. She was warm and friendly and very patient. Brooke also assisted with a cleaning issue I had. I was extremely satisfied with my appointment and have booked a follow up in six months. I highly recommend Tauranga Crossing Dental.
Dear, Richard. We are absolutely delighted to read your wonderful review and wanted to take a moment to express our heartfelt thanks for your kind words. Your feedback means the world to us, and it's our pleasure to have been able to provide you with the care you needed during this transitional period with your Periodontist retiring. Tania and Brooke were thrilled to hear your positive comments. Tania's reassuring presence and Brooke's commitment to making your visit comfortable and informative are a testament to their dedication to our patients' well-being. We're especially touched by your recommendation. It's one of the greatest compliments we can receive, reinforcing our commitment to providing exceptional dental care to our patients. We look forward to welcoming you back for your six-month follow-up appointment. Until then, if you ever have any questions or concerns, please don't hesitate to reach out. Your oral health is our priority, and we're here to support you every step of the way. Thank you again for choosing Tauranga Crossing Dental!
Fantastic experience: Very nice and friendly staff .
Thank you, Satnam, for your kind words about our staff! We're delighted to hear that you had a positive experience with us.
Fantastic experience: Great staff, friendly atmosphere. My dentist was very knowledgeable and explained things thoroughly. The receptionist is super down to earth, really cool vibe. Pricing is quite good too. Highly recommend
Toni, we are delighted to hear that you had such a positive experience! Our team takes pride in providing excellent service and a welcoming environment. It's wonderful that Dr Maria Macfarlane was able to provide you with thorough explanations, making you feel well-informed about your dental care. We're also thrilled that Tania's down-to-earth demeanor added to the positive vibe you felt during your visit. We strive to offer competitive pricing to ensure our services are accessible. Thank you for recommending us – your kind words mean a lot!
Fantastic experience: Lovely people that made me feel at ease, very professional, fair price.
Michelle,thank you for your kind words! We're delighted to hear that you had a positive experience with us. Your satisfaction is our priority, and we're glad we could provide a professional and comfortable service at a fair price.
Fantastic experience: Dr Maria, Tania and the team are very kind and professional. highly recommended! Enjoyed adding myself as the first Egyptian in their patient world map :)
Dear Khaled. Thank you for your 5-star review! We are thrilled to hear that you found Dr. Maria, Tania and the team both kind and professional. We're delighted to have you as our first Egyptian patient on our world map. Your recommendation means a lot to us! If there's anything else we can do to make your visits even more enjoyable, please let us know.
Fantastic experience: Such a great place of business from the wonderful ladies who greet you at the door to the dental surgeons who were very professional from explaining there procedures to finding full comfort for you. Very good experience especially how I was in immense pain, was taking very good care of.Tania is a wonderful lady who greets you and sorts you out instantly..Thank you all 5stars
Hi, Lindsay. Thank you so much for your kind words and glowing feedback! We truly appreciate you taking the time to share your experience with us. It warms our hearts to know that you had such a positive visit to our dental practice. Our team strives to create a welcoming and professional environment for all our patients, and we are delighted to hear that our wonderful ladies at the front desk and our skilled dental surgeons made you feel comfortable throughout your visit. Providing clear explanations of procedures and ensuring your utmost comfort are top priorities for us. We are particularly glad that we were able to help alleviate your pain and provide you with the care you needed. Our dedicated staff, including Tania, takes pride in offering exceptional service and making sure our patients' needs are promptly addressed. Thank you once again for your kind words and for awarding us a 5-star rating. We look forward to serving you in the future and providing you with the same level of care and professionalism.
Fantastic experience: Can’t recommend this dentist enough. Has given me confidence with my smile I’ve never had. Team are so lovely and calming. As someone with bad anxiety i feel so calm coming for appointments. 100% recommend Jose. Thanks team!
Hi, Luci. It's great to hear that you've had such a positive experience with Tauranga Crossing Dental! It's always reassuring to have a dental team that can make you feel calm and comfortable, especially if you have anxiety around dental appointments. And it sounds like Jose has done a fantastic job with your smile, which can really boost your confidence. Thanks for sharing your review and recommending Jose to others!
Fantastic experience: Absolutely amazing experience for me as well starting from Tanya at reception to Chris the dentist these 2 people made me feel so comfortable, they where considerate..friendly..relaxed... and very very empathetic to my needs as an experience at the dentist. For me it was a relatively painless process, I for one will be recommending this practice to whom ever I can. Thank you so much Tanya, and thank you so much Chris Sheppard.
Chris, it's great to hear that you had an amazing experience at the dental practice and that Tania and Chris made you feel comfortable throughout your visit. Their considerate, friendly, and empathetic approach to your needs clearly made a positive impact on you. It's also wonderful that the process was relatively painless for you and that you feel inclined to recommend this practice to others. Positive experiences like this can go a long way in helping others who may be hesitant about going to the dentist. Thank you for sharing your feedback and appreciation for Tania and Chris. It's clear that they are dedicated to providing excellent service to their patients, and your kind words are a testament to their hard work and commitment.
Fantastic experience: Tania was amazingly helpful on the telephone and dealt with me quickly and with empathy (I was in a LOT of pain). I was seen promptly by Maria who did an amazing job. I have now switched to this practice for all my future dental needs. Thank you team - you rock! Fantastic service all round!
It's great to hear that you had such a positive experience with Tania and Maria at Tauranga Crossing Dental. It's always important to feel heard and understood, especially when dealing with pain, so it's fantastic to know that Tania was empathetic and helpful in getting you the care you needed. It's also wonderful to hear that Maria did an amazing job and that you're happy with the level of service you received. It's always important to have a good relationship with your dental team, so it's great that you've decided to switch to this practice for all your future dental needs. Thank you for taking the time to share your feedback and let the team know that they rock! It's always nice to hear when someone has had a positive experience and I'm sure they'll be thrilled to hear your kind words.
Fantastic experience: Kind, caring yet professional dental treatment by Maria and her team esp Tania and also hygenist Brooke. I felt at ease and comfortable the minute I walked in the door, and felt confident that I was in very good hands. I highly recommend this dental practice.
Hi, Shona. Thank you so much for sharing your positive experience with Tauranga Crossing Dental. We are glad to hear you felt comfortable to trust us. We pride ourselves on being kind, caring and professional team. Thank you for choosing us as your dental practice and we hope to continue provide an excellent care.
Fantastic experience: Had a great experience at this clinic with Tania managing to squeeze me in very short notice for a dental accident and Dentist Chris doing a great job restoring the tooth!
Thanks Michel for the great feedback. So pleased we could help with fixing your problem. Dr. Chris Shepherd is a great addition to our team and Tania is always able to wave her magic wand to accommodate emergencies like yours.
Fantastic experience: I was a new patient, and everyone iwas so professional. Dr. Maria was knowledgeable and very informative. The entire office was very up-to-date with modern equipment and it has such a pleasant environment. Dr. Maria really loves what he does. Assistant is very professional and very personable. The reception staff makes you feel right at home immediately when you walk in the door. Everything was on time and it was an extremely professionally run office. I had a great experience and will be coming back regularly. One of the best!!
Dear Ed, we are delighted to hear about your experience with us today and we are so pleased that you recommend Tauranga Crossing Dental. Thank you for taking the time to share your experience and we look forward to seeing you. Get well soon!
Fantastic experience: Wonderful practice . If you are considering Invisalign I would highly recommend Dr Jose, a highly skilled dentist, who over my 11 month process was always thorough, professional and friendly . Couldn’t be happier with my end result .
Dear Vickie, Many thanks for taking the time to share your feedback with us. We are so delighted to hear that we met your expectation and you are very happy with the end result. Thank you for recommending our wonderful practice to others.
Fantastic experience: Absolutely amazing, professional service. Everyone is so welcoming and friendly. I would highly recommend Jose. He is thoughtful, patient and kind and definitely makes you feel at ease. A brilliant dentist who takes pride in his work.
Christine, thank you for such an amazing review! We appreciate your great recommendation. We look forward to seeing you again.
Fantastic experience: Awesome friendly team jose was an awesome dentist to have as well as his dental nurse (sorry I can't remember your name) both work well together and made my extraction painless. (well till the numbing wore off). I've never liked going to the dentist much as alot of people but honestly best dentist ever thanks so much team.
Hi, Cayleb. We are so happy you had a painless experience at Tauranga Crossing Dental . Reviews like yours make our day! Thank you and we hope to see you again.
Fantastic experience: Absolutely wonderful! I would highly reccomend. 10/10 Had Dr Jose and his lovely assistant, Manisha, to help fill a chip in my front tooth. They were great with communication, and making sure I was okay through the entire process! Reception ladies were lovely too! Many thanks!
Nic, thank you so much for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark with you. Cheers!
Fantastic experience: I just had a filling and was quite nervous but everything was fine. The staff are so friendly and helped me relax. I was seen by Dr. Jose Marinho thanks so much for explaining everything :) would reccomend
Hi, Rory, Thank you for your valuable feedback. We are so happy to hear that you had a great experience seeing Dr Jose Marinho at Tauranga Crossing Dental. We look forward to seeing you again soon.
Fantastic experience: Dr Jose Marinho is a very thorough dentist, very impressed with his careful attention and how he clearly explains everything. Highly recommended!
Thank you Vanessa for your feedback. Much appreciated. We are happy to hear that you enjoyed your experience seeing Dr Jose Marinho at Tauranga Crossing Dental . We are grateful for the recommendation to others.
Fantastic experience: I would like to say a huge thank you to Tania the receptionist. When phoning the practice this lady went above and beyond for me. Her helpfulness, empathy and reassurance were top notch.
Thank you Monique for your review. We do aim to help as much as we can over the phone. I hope I managed to answer all your questions. Happy to help again.
Fantastic experience: An excellent practice and experience all round. I completed a treatment plan under Dr Jose Mourinho and couldn't have felt in better hands! Extremely professional, friendly, patient, and explained what to expect every step of the way! I'm very happy with the result and would higher recommend Dr Mourinho and his team. Thank you so much!
Thank you Carol, we are very happy that you were pleased with your experience with us. We do hope to see you again very soon. And thank you for the recommendation we sincerely appreciate it.
Positive experience: 5 stars for the doctor 1 star for the reception for being rude 3 then Thanks
Dear Pei, thank you for sharing your feedback. We are sorry your experience did not match your expectations. It was an uncommon instance. I am disheartened for coming across this way trying to be efficient and accommodating to your urgent needs at short notice. I do apologise that you misread my intention. We wish you a speedy recovery and I hope you feel much better soon.
Fantastic experience: A very efficiently run practice with excellent staff. I was seen by Dr. Jose Mourinho for a repair to my tooth and he was so thorough with his work, I felt like I was in excellent and very capable hands. He was very friendly and explained everything before he did it, providing options for treatment. I would highly recommend this practice. So glad I found it! Also, thank you to Tania for fitting me in at very late notice.
Emma it was a pleasure to treat you yesterday. We as a practice aim to please all our patients. We all thank you for your lovely feedback and we do hope to see you again very soon. You have made us smile. Thank you :)
Fantastic experience: I would give 6 stars if it would be possible. I had my appointment with Dr Jose Marinho and I have never had that thorough attention as I got today. high tech solutions, well explained every step. Highly recommend them!
Zsuzsanna, it was pleasure treating you. Thank you very much for your generous review. We will look forward to seeing you again. :)
Fantastic experience: Best place to sit back relax and sleep:)
Nice to know you were relaxed and comfortable to fall asleep. You were an excellent patient to treat we look forward to seeing you again. Thanks Mate. :)
Fantastic experience: Best dental experience to date. Jose talked through the filling process as it occurred ensuring I knew what was happening at all times. Highly recommended dental practice, and it was a painless experience.
Thank you for your 5-star review. It was a pleasure treating you. We are happy that you had a great experience with Jose' and the team. Looking forward to seeing you again in the near future.
Fantastic experience: Definitely 5 stars. The team at Tauranga Crossing Dental are all professional and very friendly. My dental work was outstanding and completed pain free and at a competitive price. Their correspondence system is awesome. I would highly recommend Tauranga Crossing Dental.
Greg, thank you so much for your great review. Happy to know you had a pain free experience with us here at Tauranga Crossing Dental. Looking forward to seeing you again soon.
Fantastic experience: I’ve been put off seeing a dentist for 5 years only because of previous dodgy experiences with other dentists which were deemed affordable. I guess you get what you pay for – “cheap and nasty” . First time seeing a quality dentist practice which I must say has converted me to enjoy dental visits. Their values are exactly 100% followed – gentle/caring, Quality Driven, Committed, Trust and Respect. None of these were compromised throughout any of my 4 visits. Don’t feel embarrassed to come here because they are there to help where they can. Every one of the staff I encountered within this practice has always been very respectful, caring and friendly. It’s like visiting family. The costs are quite reasonable compared to other practices but it is totally worth every dollar. If you have the money, time and insurance, it is definitely worth seeing this team. Thanks to the team for helping me with my dental journey so far especially Jose Marinho, your professionalism, skill and gentle nature is incomparable
Thanks so much for your lovely review Daniel. We are so pleased to hear that we could meet all of your needs and it has been a good experience for you. We look forward to seeing you next time.
Fantastic experience: Just had the best experience with Jose and his team. Very kind, accommodating and fantastic dentist. Thank you
You're welcome Keino. Thanks so much for taking the time to let us know that you had such a good experience with Jose and our team.
Fantastic experience: Having just moved to Tauranga and have come to the Tauranga Crossing dentist. The treatment has been top notch and I recommend Jose and his team. Awesome people who look after you well.
Thank you Kevin for taking the time to let us know that you have been happy with the service and treatment you have had from Jose and our team. We really appreciate it.
Fantastic experience: Jose Marino is a considered, highly skilled dentist who saw me through the Invisalign braces process over a year and throughout the Covid lockdown. Now he is at the Tauranga Crossing Dental, I am so pleased because the staff and the equipment and space there are top quality. Jose made sure I knew about the Invisalign treatment plan. His vision for how this could work for me, since I am in my 50s, showed his skill as a cosmetic dentist. Mostly, I just like seeing him and talking with him - is that allowed with your dentist?! I am thrilled with my result and wish Jose and his colleagues at Tauranga Crossing dental all the best.
Thank you Yve. We are so pleased that you have been happy with the results of your Invisalign treatment with Jose. He is a very skilled dentist and and expert with cosmetic dentistry and Invisalign.
Fantastic experience: Maria is best of the best dentist I have ever met in my life....
Thank you, Francis for boasting about our dentist-Maria. It makes us feel proud of doing the right things.
Fantastic experience: Fantastic service and very knowledgeable! I'm very happy with the work done on my teeth! I highly recommend the dental hygienist Rose!
Thank you Frances for an excellent review and your recommendation of our hygienist Rosemary Edwards!
Fantastic experience: I would highly recommend the Team at Tauranga Crossing Dental, who are most kind and helpful. Everything was explained to me and phone numbers made available for any after care problems. Maria is a wonderful dentist and her staff are all lovely people.
Thank you Viv for a superb review and thank you for recognizing our values. We are glad that you have experienced what we stand for.
Fantastic experience: Better experience than I could've hoped for. Kind, considered and clear information in a very modern setting with excellent outcomes.
James, thank you for a great review. We truly appreciate your thoughtful recommendation.
Fantastic experience: Thorough and the team make an effort to ensure you're comfortable if feel anxious at the dentist. Would highly recommend.
Sofia, thank you for taking the time to write such an excellent review. We sincerely appreciate your recommendations. Looking forward to seeing you soon.
Fantastic experience: Extremely professional, reassuring and calming.
Janice, thank you for such a truthful and concise review and your recommendation of our practice to others.
Fantastic experience: I cannot speak highly enough about the excellent professional service I received from these lovely ladies. They fitted me in and more than 100% results. Thank you so very much. I can smile again.
Charlene, thank you for an excellent review. We are pleased to know that we meet your expectations and are delighted to hear that you smile again. You smile, we smile
Fantastic experience: Maria has been working on my teeth/smile for 4 years and today was the final appointment.I had complete trust in what Maria’s vision was for me , I cannot express how much Maria has changed my life . Her work and the team she has to support her is the best .I consider Maria and Tania as good friends now .If you want the best , then look no further.
Bryan, thank you for such a heartfelt review and for taking the time to share your experience and your story. We cherish the relationships we form during our dental journey, and we are proud that our work can change people's lives for the better. ALWAYS happy to see you!
Fantastic experience: Brilliant service and lovely staff!!
Brilliant review, thank you Alice!
Fantastic experience: Great experience to what is traditionally an unpopular event in my life (dentest visit) All of the ladies were helpful, cheerful, professional and attentive. I had a initial consultation and xrays / photos with Maria who was informative and knowledgable and highlighted a couple of potential areas on concern that could develop. The next day I had 90 minutes with Claire the hygenist (its been a while) she was cool, careful, considerate & competent and it was a painless and èfficient process. Lastly Thanks Tania, the competent operator at the front office. It was nice to meet real genuine professionals with empathy and personality that that enjoy their jobs, You guys can be in my army anytime. Cheers Glenn (ex nz army)
Glenn, thank you for such a genuine review and for taking the time to share your experience. We greatly appreciate your acknowledgement of our team's professionalism and dedication to the practice patients wellbeing. Our goal is an excellent patient experience from the begging to the end. And we are happy to join your army to combat the decay and battle fiercely against the gum bacteria.
Fantastic experience: From initial consultation, this is an efficient and talented team, achieving an exceptionally high standard in all aspects of care.
George, what an exceptional review! Thank you very much for reminding all of us that we are doing the right things well.
Fantastic experience: Very pleased with the results, thanks very much! Highly recommend!
Joe, thank you for the great review and for your recommendations. Looking forward to seeing you soon.
Fantastic experience: Is it wrong to miss going to your dentist? Not the appointment - actually your dentist! Having avoided going to "The Dentist" for over 15 years I made an appointment to see Maria. I needed 2 fillings & had a hygienist appt as well. Maria made the whole process painless, both literally & figuratively. All of the staff are absolutely wonderful and I'm genuinely looking forward to my next appointment. Thanks ladies, you're all amazing :-)
John, thank you for a fantastic review saturated with subtle humor. What a breakthrough. Never in a million years did we think you were avoiding us for 15 years. You are such fun to be around and an easy patient to treat. It makes us even happier now to see you walking in to book an appointment. See you soon.
Fantastic experience: I highly recommend Tauranga Crossing Dental for their excellent service and follow up care. Dr Maria Macfarlane accommodated me with an emergency appointment. Being anxious of dental procedures Dr Maria provided me with an oral sedative keeping me calm and relaxed and informed through every stage of the procedure. Thank you to Dr Maria, Tania, and Skye for making my experience a pleasant one. Tauranga Crossing Dental is now my Dental Practice of choice.
Latisha, thank you for such a great review and for taking the time to share your experience. We understand that a dental visit can be an overwhelming experience for some people. Therefore, we are trying to do everything in our power to make it more pleasant for our patients. We greatly appreciate your recommendations.
Fantastic experience: Great professional friendly team, and bonus late night and weekend appointments available
Thank you for your kind words Josie
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