Auckland Family Dental: Southern Care Dental
Information about Auckland Family Dental: Southern Care Dental
2104, Auckland
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-18h
- thursday: 9h-19h
- friday: 9h-18h
- saturday: 8:30-14:30
Our comment from Best Dentists Club about Auckland Family Dental: Southern Care Dental:
Auckland Family Dental: Southern Care Dental is a highly regarded dental clinic in New Zealand, known for its exceptional service and compassionate care. The team, consisting of skilled professionals like Dr. Jungin Park, Dr. Carin Berger, and Dr. Lorraine Lim, have consistently provided patients with a comfortable and reassuring experience during dental procedures.
Customers highlight several aspects that make this practice stand out:
- Warm and Welcoming Atmosphere: Patients often feel at home due to the friendly reception staff and the caring nature of the dentists.
- Professional Expertise: The dental team is praised for their thorough explanations of procedures, ensuring that patients are well-informed and at ease.
- Exceptional Patient Care: Many reviews mention the gentle approach taken by the dentists, particularly for those with dental anxiety. Techniques like sedation and pleasant music during treatments help create a calming environment.
- Quick and Efficient Service: The practice is noted for its speedy availability and efficiency during visits, which is particularly appreciated by those needing urgent care.
- Affordability: Patients frequently comment on the reasonable pricing of services, making quality dental care accessible to a broader community.
Overall, Auckland Family Dental: Southern Care Dental comes highly recommended by numerous happy clients, making it a top choice for families seeking comprehensive dental care in a supportive environment.
Services and Treatments
Auckland Family Dental: Southern Care Dental: Reviews
Fantastic experience: Edit: Since Dr. Lorraine has left. I have a new dentist Dr Gayathri Gunasekaran. She is so lovely, quite informative & quite a perfectionist! Her music playlist is a must during your dental visit! Thank you!! I’ve been coming here since I was young, and honestly, this is the best dental clinic I’ve ever visited! Southern Care Dental makes you feel truly welcomed, and Dr. Lorraine is incredibly helpful, informative, kind, and patient—especially since I always get anxious about dental visits. Their prices are also very reasonable and affordable. Highly recommend!
Fantastic experience: Had to get my two wisdom teeth out. Dr Jung was great in explaining what I needed to get done, what were the risks, and how the surgery would go. Thorough and professional it gave me great confidence as it can be scary. Mandy on front desk is a star. Responds to all emails and queries however big or small, promptly and looks after you with care. Thank you Mandy and Dr Jung
Fantastic experience: I had a great experience with Dr. Chase and the assistant. They were both kind, professional, and made me feel very comfortable throughout the visit. Everything was clearly explained, and the care was top-notch. I truly appreciate their gentle approach and warm attitude. The receptionist was extremely friendly too. Highly recommend this dental team.
Fantastic experience: Excellent dental care, with speedy availability. Dr Carin completed the most thorough, painless, efficient and satisfying dental cleans I've experienced, thank you for your input and care.
Fantastic experience: Very proffessional, clear and exact, without the bs. The practice is incredibly informed and able to provide acute detail and care. Efficient, precise extractions and thorough after care too.
Fantastic experience: The team at Southern Care Dental helped me out immensely this week. We had an emergency with my elderly parent and amazing Mandy squeezed us in (the week before Xmas). The team were incredible and so very caring. Thank you Mandy for your fantastic service & Jungin Park for your exemplary care.
Fantastic experience: Amazing Hygienist Cleo! I'm terrible with pain and especially dentists but Cleo was incredible and very patient - painless and a great experience!
Fantastic experience: Amazing team, felt very comfortable ther all very kind and understanding thanks team ☺️
Fantastic experience: Good sevice , they are our family dentist, have been visiting there since few years
Fantastic experience: I'm always really nervous in medical settings- often to the point of fainting. The dentists here did an excellent job with my 4 tooth extraction today and at keeping me calm, they played music for me, talked to me comfortingly, and I was even sedated so hardly remembered a thing! Despite there being a couple potential complications everything went absolutely perfectly and we were out of there fairly quickly. Would highly recommend!
Fantastic experience: Thank you so much to the team at Southern Care Dental. Special thanks to Doctor karen for making the process of getting my mother infected teeth removed so smooth and painless, I found the whole experience pleasant! The Practice Manager Amandeep were so friendly and kind. Great with his explanations and going through the risks and process. The procedure went by so quickly! The price was so cheap and reasonable compared to everywhere else and My mother was made to feel at ease throughout the whole process. I would highly recommend this place to anyone looking to get their teeth removed.
Fantastic experience: I rarely leave feedbacks on anything but serious thank you to Dr Park and to the team during my wisdom teeth removal. I've always seen any dental work as haunting but they did an amazing job making me comfortable so much appreciated!
Fantastic experience: From a person who has severe and I mean severe anxiety of going to the dentist, ALL of the staffshowed alot of compassion and Dr Jungin Park was amazing explained everything, very very professional. Thank you for making me feel very very calm and at ease. Highly recommend. Thank you Dr Park.
Negative experience: i found the service to be fairly nice however it is absurdly overpriced. when i came for a clean/check up, (an xray is apparently mandatory); just shy of $300. seeing as i was there for a mere 15-20min i see this as daylight robbery. along with a misunderstanding when it came to my review of my current veneers of 3years- alluding to replacing and paying for them if not happy, when they were the practice who did them. however then go on to mention more veneers on-top perfectly good teeth? i dont get it, average practice tbh one of the last times i visit
Thank you for taking the time to review our services. Thank you for saying we are nice, athough we are sad to hear that you felt we are overpriced. We have worked hard to keep our costs less than inflation. Despite that, the price you paid for your treatment this year was actually less than the same treatment you had last year. We hope for the best for you in the future and hope you find the right dentist for your future needs.
Fantastic experience: This team of professionals are amazing, from 1st call to completion of treatment. They ensure diagnoses & procedures are fully understood whilst keeping the patient comfortable through the required process/s. After a number of visits by myself & whanau, without hesitation I highly recommend Southern Care Dental.
Thank you Linda We always try to help and do our utmost to deliver the best care to our patients. Your comment means a lot to us and the staff appreciate it!
Fantastic experience: I was referred here from another dentist. By far the best dental treatment I have had, apart from the slight pinch of one of the injections at the start there wasnt any discomfort at all. Dr Park was great and talked me through everything before during and after. Highly recommend. The above was from 2019, I just saw Dr Jungin Park again, this time for fillings. He is fast, friendly and SO good at what he does. Seeing a dentist is never ideal but Dr Park makes the process as quick and pain free as possible. Couldnt recommend him any higher
Thank you, as always we appreciate patient feedback! Yes Dentistry is never easy but it makes it all worthwhile when we receive great feedback from our patients!
Fantastic experience: I am terrified of visiting dentists and would honestly have chosen to relive the birth of my 10lbs baby than face the complex wisdom tooth surgical extraction I needed. Dr Park was fantastic! I don't remember a thing about the procedure and the recovery was easier than things he had warned me about. His assistants are calm and friendly too. I cannot recommend Dr Park highly enough.
Thank you, we are glad we could help you through what can be a daunting experience for a lot of patients.
Fantastic experience: Got my wisdom teeth out with IV sedation and it's the most relaxed I've been in my life, 10/10s would recommend.
Thank you for your wonderful feedback, our whole team.really appreciate it
Fantastic experience: Awesome dentist recommend to all. Great service professional friendly and reasonable rates. I felt quite at ease. (I have tried others before this and no comparison on all levels !!!)
Fantastic experience: 100% 3 times taken care of and very happy by 3 family members.
Thank you for your lovely comments it means a lot to the whole team!
Negative experience: I had a root canal and crown done 3 or so years ago, and I clicked that I wasn't happy with the crown as it didn't go all the way to the gum and was unsightly. They never offered to rectify and said this is how it is. However, today the sheered off completely while flossing, and the grey metal/cement is just grumbling away from what's left of the tooth in my mouth. A pretty lousy job right from the start, and didn't last anywhere near as long as it should have.
We are very sorry to hear you feel way and want to help you as much as we can. Please contact us and mention this review and mention this review - we will do what we can to help you through this.
Fantastic experience: So happy with their job on my wisdom teeth. Very kind and genuine staff who are so helpful.
Thank you, it certainly makes the whole team so happy to hear that they are valued by our patients.
Fantastic experience: The best. The absolute best. I had 4 wisdom teeth out and I would go there again in a heartbeat. Dr Jengin is incredibly good and runs a very tight ship. The first morning I visited he was holding his daily team meeting and that moment I knew I was in the right hands. Dr Jengin is intelligent and highly skilled he's the first decent dentist I've had in over decade. He cares about his work and his patients and really knows his trade. Theres no Dentist I would place more trust in.
Thank you for your review! Jungin does his best to lead the Southern Care Dental team and all the staff do their best to provide the quality care our patients receive every time they come in.
Fantastic experience: I found all the staff at Southern care dental very caring and my dentist took her time to explain everything she was doing I always felt very relaxed and knew I was getting the best treatment for my gums and teeth. I would highly recommend them.
Fantastic experience: I was referred to Southern Care Dental for an OPG X-ray by my existing dental practise as they don’t currently have an OPG machine. The receptionist at Southern Care Dental was lovely. I was seen by Dr Park & he was absolutely fantastic. Knowledgeable, friendly & helpful. I’m fortunately happy with my existing dental practice otherwise I would of transferred clinic. Thank you Southern Care Dental for your great service. Special shout-out to my existing dental practise for organising an appointment with Southern Care so promptly.
Fantastic experience: I am always at ease when I have been at this practise to receive treatment either for myself or my children. I personally have had many traumatic experiences with other dentists, but always trust Lorraine's judgement, and ability to look after me and my children in which she gives the best and highest possible standard of care and most excellent bed side manner. The reception staff are very helpful and caring always, and often check in after procedures to make sure everything is ok. Thank you Lorraine and team for your efforts, they are never unnoticed and always appreciated. Geri, Chase and Juno
Thank you for your lovely comments!
Negative experience: Very expensive
Fantastic experience: Had my Wisdom teeth out here when I was 18, lovely staff and dentist. Would definitely recommend
Fantastic experience: As someone who finds a trip to the dentist super anxiety provoking, the team at Southern Care Dental made it so comfortable for me. I had all 4 wisdom teeth removed. It took like 20 minutes…before I could have any kind of anxiety, it was over. I didn’t feel any pain. Dr Park and the team were so gentle and very sensitive to my fear of blood. I would highly recommend them! It’s now the next day and I’ve had no trouble sleeping or eating. I’m now excited to go back to the dentist ☺️
Thank you for your kind feedback, we are so pleased to hear that we have turned your fear into something positive!
Negative experience: I came to this dentist after a bad experience so was hoping for a better one. The staff were lovely but the dentist completely misunderstood my concerns and sent me to a different practice. This would have been fine if she had of mentioned it was a specialised practice and there additional cost. We only have only just found this out after going. Again, this would have been fine but her letting us know would have been a huge help. Just my experience but the practice there was still clean and nice.
Hi Amelia We are very sorry to hear that you had this experience with us. We cannot seem find any record of you having visited us. As we pride ourselves in treating our patients like family, we would like to help rectify this situation for you. Please reach out to us via email and we will do our best for you.
Fantastic experience: Family member recommended this practice for wisdom teeth removal. Dr. Park was gentle and thorough. He explained everything I had to know before the teeth were extracted. The actual extraction only took a couple of mins for 2 teeth and it was done without any pain. I'd highly recommend this practice to anyone
Fantastic experience: Absolutely awesome dentists. Gives you back confidence to have dental treatment done ✔️
Fantastic experience: If you are looking for amazing service and reasonable prices you need to come here! My 81 year old mother needed an urgent tooth extraction done and the staff at Southern Care Dental made time to see her during a fully booked day! The staff are awesome and go above and beyond to make everyone feel comfortable and well looked after! So warm and friendly! The receptionist Christine makes you feel like you are at home. So accomodating with the best service ever! Dr Carin Berger is very experienced and so gentle, very informative and was just all round the best dentist I have come across! Mum was so impressed with the service! Every little detail! The dental assistant was incredible, holding mums hand during her procedure, comforting her and encouraging her for being so brave. A visit to the dentist has never been so delightful! Thank you team at Southern Care Dental!!
Thank you for your lovely comments! Dr Carin and the Southern Care Dental staff do try our best to provide patients the best care possible.
Fantastic experience: Amazing professionalism from Dr.Lorraine Lim and team. Dr Lim had extracted 4 teeth for my 13year old daughter. This procedure was carried with the utmost care and expertise. Dr Lim made us feel we’re were in safe hands. Also, a proactive and friendly reception team to communicate with.Will highly recommend Dr Lim’s service.
Fantastic experience: Thank you so much to the team at Southern Care Dental for making the process of getting my wisdom teeth removed so smooth and painless! As someone who is terrified of the dentist, I found the whole experience pleasant! The receptionists were so friendly and kind and Jungin Park was great with his explanations and going through the risks and process. The procedure and sedation went by so quickly! The price was so cheap and reasonable compared to everywhere else and I was made to feel at ease throughout the whole process. My partner also had wisdom teeth removed with this practice and both of us would highly recommend this place to anyone looking to get their wisdom teeth removed!
Fantastic experience: Thank you so much Dr Jungin Park for perfectly executing a process that another dentist deemed complicated and requiring specialist referral. You and your team have been very professional throughout the whole process. You have explained things really well to enable us to make informed decisions. We (especially my very impressed mom) regrets not seeing you in the first instance and have recommended to all her friends to book with you in future. Thanks again and Merry Christmas to you, your family and the team at Southern Care Dental. Wishing you all a great year ahead!!
Fantastic experience: Very pleasant experience! Our 5 y.o had to have the tooth removed (unfortunately) and Lorraine was recommended by another dentist as the one to deal with kids, using sedation if necessary. The whole process starting from initial consultation and till the end of procedure was amazing, Lorraine was so professional while super friendly so our daughter did not even thing there was something wrong or scary. Can recommend this practice 100%
Fantastic experience: Thank you to the amazing team at Southern Care Dental. Especially to the AMAZING Dr Lorraine Lim who was so professional and took that extra time to make my daughter (5 year old) feel comfortable. I would highly recommended Dr Lorraine for any dental needs for your children. Best experience we have ever had. Bonus our daughter loves going to the dentist all because of Dr Lorraine Lim.
Fantastic experience: Lorraine is the most amazing dentist with children. Thank you sooooo much for taking care of my boy with so much love. You guys are the best
Fantastic experience: Strongly recommend this place. The prompt service provided by both the administrative staff and the dentist was exceptional.
Fantastic experience: Lorraine and Jungin have been looking after my children’s teeth for 10 years. Best dentists around. Thanks guys!
Fantastic experience: had consults with 3 different dentist to get my bottom wisdom teeth removed none of them would do it jungin explained the procedure thoroughly I was happy to go ahead and got them removed just wish I had gone sooner excellent service thanks
Negative experience: Gosh what a nightmare, referred by my dentist for an extraction and then an implant. The tooth was removed terribly and they had no idea about an implant! I tried talking with them the next day but the conversation became so confusing I felt completely uneasy and have gone somewhere else.
Fantastic experience: Friendly and professional, I would highly recommend to anyone
Negative experience: Went there got a quote I was told it’s gonna cost $780 but went to another dentist i was only changed $250 big difference
Negative experience: They are the worst dental I even been rip off
Fantastic experience: I highly recommend Southern Care Dental. The service is excellent, very professional and caring. The whole team show a personal interest in you and want to make sure you get the best treatment.
Fantastic experience: The whole team at Southern Care Dental are awesome they took great care of my wife and I when she had an extraction. Jungin was very thorough in explaining the procedure to us and making sure everything went as smoothly as possible. Christine was also very helpful making sure I understood how to take care of my wife during the healing process and kept checking up on us. There was a complication a few days later and Lorraine called to talk us through getting another appointment the same day and some tips to help. Jungin was very quick at figuring out what happened and made sure my wife was taken care of before it got any worse. This was all during the Covid19 situation so this must have been very stressful for the team but we are very grateful to the team at Southern Care Dental. Would definitely recommend to anyone and everyone. The team will look after you!!!
Fantastic experience: Couldn't recommend these guys more. We really appreciate the care and support you have shown Corey over this experience, it has been awesome. So thanks agian
Fantastic experience: The most comfortable and caring experience I've ever had at a dentist! Got all of my wisdom teeth removed yesterday - thank you so much Dr. Jungin and Jena for taking care of me :)
Fantastic experience: Carin was absolutely fantastic, very professional and made me feel very relaxed through the procedure. A+ rating and will be going back.
Fantastic experience: When you think getting to dentist is terrifying, they will show you otherwise.
Fantastic experience: I've made a couple unwanted visits to the dentist, firstly for my wisdom teeth. Jungin was amazing, he was empathetic, kind, honest & understood my fear, so amazing that I went back for another extraction! Recently I saw Jason for another extraction - he definitely is a mini Jungin as the reception team calls him. He talked me through everything, asked me if I was ok and if he could carry on, I really felt as in control as possible while lying in a dentist chair! Everybody including the receptionist Christine is lovely, welcoming & understanding. Highly highly recommend the team here.
Fantastic experience: I had the unexpected pleasure of finding this place online after another practice failed to get back to me. I would like to thank all the staff at this here for making me feel at ease as I must admit I am a grown man that still dreads the dentist. I was lucky enough to have been treated by Amar who was very understanding and extremely professional in dealing with me and I was pleasantly surprised at how well I felt afterwards to the point that I booked another that afternoon with the hygienist who was also great and to top it off I felt the charge for my two visits were completely reasonable. I actually came home and called my son to tell him about Southern Care Dental, he went in a few days later and also had very good feedback. I believe that all the staff at this practice treat their patients as they would like to be treated themselves and would highly recommend a visit. Thanks again Nick
Fantastic experience: Recommended here by a friend who is a dental assistant after she heard how much I got quoted at another dentist. Friendly people
Fantastic experience: Had slot of my dental work done at Southern Care Dental, Dr. Amar Khosa and her assistant Maryle are amazing. :)
Fantastic experience: I'm not one to be willing to visit the dentist, so for me coming to South Care Dental and having Dr Carin Burger as my Dentist and her assistant Holly made my visit very pleasant. They are very helpful and friendly, but most of all they made me feel comfortable. I could tell that this dentist would be great from my very first contact i had over the phone with Christine, who was also very helpful, friendly and also inviting. Pricing is what it is, but your also paying for the experience and the after care is great as well. Definitely recommend.
Fantastic experience: Best place for the dentist went there on Saturday morning and the only thing that they need to do is to show the customer's where they are like I thought they were not in the shopping mall but they were in the shopping mall because I thought they were outside somewhere but no they were inside the whole time
Fantastic experience: Best dental experience I’ve had. Had 2 fillings and 2 Wisdom teeth extracted with minimal pain. Great staff.
Fantastic experience: I took my ten year old daughter in to have three teeth pulled, I was unsure how it would all go as she is petrified of needles. We went in for a consult with Lorraine and she was brilliant, put both my daughter and I at ease straight away, answered all my daughters questions patiently and with a smile. She showed us how the gas would work and even put my daughter on it for 20 seconds so she could see what it would feel like too. On the morning of the actual teeth pulling my daughter was feeling very nervous (so was I ;)) as we went in and once again Lorraine and the rest of the staff from the receptionist's to the nurse's were brilliant, it took about twenty minutes for it all to happen (my daughter decided to just go with injections instead of the gas as well) and at the end my daughter was a little stunned it only took that long and it wasn't a big deal. It was a great job and my daughter had very little pain and has healed very nicely. Thank you very much for a great experience that has not put my daughter off going to the dentist at all :)
Fantastic experience: An exceptional dental practice. They have helped put me at ease in the chair after a lifetime of nerves due to a childhood experience. A friendly and caring staff who actually have me looking forward to my next visit. They take time to explain exactly what they are doing, and work hard to make your visit a pleasant one.
Fantastic experience: From the sweet ladies in Reception, to the friendly and amazingly talented dentists, this practice is where you should go for high quality dental work and a brilliant smile. There are lots of dentists closer to where I live and work, but I have no "dental fear" when I go to Southern Care!
Fantastic experience: I can't praise Jungan and all the staff at Southern Care Dental highly enough!! I had my wisdom tooth removed, and I'm the biggest chicken ever, they made me feel so relaxed and at home I would go back tomorrow :) Post removal I wasn't sore or swollen at all and only took 2 panadol for pain relief. I'm recommending them to everyone I know!
Fantastic experience: What a fantastic dentist, Jungin Park. I feel completely safe with him and I trust his analysis of my teeth. a great chairside manner too and he is quick with the work as well as thorough. so no stressing as he works as everything is explained. Never loved the dentist since memories of the murder house as a child, however Jungin and Lorraine have restored my faith in caring dentists. Also prices are very reasonable.
Fantastic experience: I had all 4 wisdom teeth extracted here and they were awesome. Really friendly and calm atmosphere with super competitive pricing. I went through the procedure and only remember gentle tugs and feeling super chilled out. Would highly recommend.
Negative experience: I was asked to change my appointment to an earlier time and ended up waiting and could have come at the original booking time. Then found that the dentist did not want to provide the service I had asked for without pumping me full of antibiotics. Very poor. I will be finding another dentist.
Positive experience: Established practice. Very easy to find. Well sign-written.
Fantastic experience: I've known Dr Park and Lorraine for many years and they are excellent dental practitioners. Easy to find location and free parkings. Highly recommended.
Fantastic experience: This husband and wife team are amazing. I see Lorraine primarily - she's so gentle and considerate and always looking out for the best option for you. I hate needles, I hate fillings (like probably 99% of the general population) BUT the first filling I got done with Lorraine I nearly nodded off, that's how comfortable and relaxed her care and procedure was. Prices are no different to anywhere else, and plenty of undercover parking. Highly recommended.
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