Dunedin Dental
Information about Dunedin Dental
Opening hours
- sunday: (closed)
- monday: 8:30-17:30
- tuesday: 8:30-17:30
- wednesday: 8:30-20h
- thursday: 8:30-20h
- friday: 8:30-17:30
- saturday: (closed)
We are a family oriented dental practice committed to helping our patients overcome the anxiety associated with going to the dentist. Combined with the highest standard of dental care we want your visits to be both pleasant and gentle.
Our comment from Best Dentists Club about Dunedin Dental:
Dunedin Dental is renowned for its friendly and professional environment, making it an excellent choice for all dental needs. Clients consistently praise the team for their warmth and exceptional service. Some highlights include:
- Comfortable Atmosphere: Many visitors report feeling at ease during their appointments, thanks to the caring nature of the staff.
- Modern Technology: The clinic is equipped with state-of-the-art technology, ensuring efficient and effective treatment.
- Personalized Care: The dental practitioners take the time to explain procedures and treatments, fostering a trusting relationship with their patients.
- Outstanding Staff: The team is described as knowledgeable, supportive, and engaging, creating a welcoming environment.
- Positive Experiences: Numerous clients have shared their enjoyable visits and how even those with dental anxiety find comfort in the practice.
Overall, Dunedin Dental stands out as a premier choice in the region, with many patients expressing their gratitude for the high level of care received.
Services and Treatments
Dunedin Dental: Reviews
Fantastic experience: So friendly, excellent technology, very thorough. Make you feel comfortable throughout
Fantastic experience: I've been going to Dunedin Dental for a few years now, when I first started there I'd only been seeing the Dental School and there was a lot wrong with my teeth. My dentist Joel had his work cut out for him but he did it with a smile and with grace. I appreciate Joel and the team at Dunedin Dental so much, now that the main work is done they are wonderful at helping me maintain my teeth as long as possible. Dunedin Dental is probably the best dentist in Dunedin.
Fantastic experience: Stress free and very professional service. Results are outstanding with no rework or after care required.
Fantastic experience: Great care and advise. Friendly, professional staff made it a great experience.
Fantastic experience: Came in for my first appointment with Joel. Was the most relaxed dental experience I've ever had. I have autism, adhd among other sensory issues and I felt catered to and looked after. Everything was explained to me and setting up for my next appt was very simple. They're definitely going to become my full time dentist :)
Fantastic experience: This dental practice is beautiful to be in, its staffed by people who care about you, not just your teeth. They treat you with respect, warmth and kindness. They have top of the range knowledge and equipment and are always looking for ways to do even better. Most importantly the practitioners are brilliant at what they do. Can't praise them enough.
Thank you so much Janie for your heartfelt and generous review. We are honoured by your kind words and thrilled to hear that you appreciate our commitment to creating a welcoming environment and providing exceptional care. Your praise for our practitioners means a lot to us, and we're grateful for the opportunity to serve you.
Fantastic experience: Staff very friendly and helpful, have only ever received best professional service. There service is so good we drive from Invercargill to get our dental needs seen to.
Fantastic experience: I had a great experience at Dunedin Dental. The efficiency of the service was excellent, and the reception teams were very kind and helpful. Raquel, the professional, stood out for her kindness and competence, providing attentive and welcoming care. I highly recommend this Dunedin Dental
Fantastic experience: I highly recommend Dunedin Dental!! From the get-go, the sign up process was a breeze and I received a call the very same day to organise my first appointment. During my initial appt, Dentist Raquel was warm, friendly and took the time to get to know me and build rapport. Raquel was really encouraging, non-judgemental, and answered any and all questions I had. She explained the results of her assessment in a way that I could understand, and I left the appt feeling positive and as though I had learned a bunch of information about how to take care of my teeth going forward. During my appt with Oral Hygienist Nikki, I felt she was warm, friendly, relatable, and attuned to my needs. Nikki always explained what she was doing, and answered all of my questions throughout. I found reception staff to be friendly, and the practice overall felt like an inviting space rather than an anxiety-provoking one. So pleased to have enrolled here.
Fantastic experience: The staff are always friendly, professional & helpful. My Dentist is excellent. My nerves related to childhood experiences have disappeared. Many thanks to everyone
Fantastic experience: The care and service at Dunedin Dental is outstanding. They ensure your comfort at all times. I highly recommend them, especially if you ever feel anxious about dental treatment.
Fantastic experience: I have been a client at this practice for a number of years and found them al to be caring and experts in their field. All patient care given and an enjoyable experience.
Fantastic experience: great staff, really make you feel at ease and comfortable. Highly recommend.
Fantastic experience: My dental hygienist is lovely. puts me at ease every visit and communicates each step of the way making it a calm and pleasant experience. The way I care for my teeth has improved immensely as a result of my regular twice yearly visits. Defintely recommend this amazing team,
Fantastic experience: Amazing staff made me feel really comfortable. I usually hate dentists and won't go, but now I found Dunedin Dental I don't have an excuse because they are all kind, patient and explain the treatments really well.
Fantastic experience: Been going to Dunedin Dental since Day One, Great team of caring and friendly professionals. Rob B
Fantastic experience: Racquel is great, as was her teeth cleaning crew and front desk crew. They've also been very understanding of my situation (cancer) .
Fantastic experience: Don’t love going to the dentist .. but Dunedin dental make it a good experience
Fantastic experience: Great facility. Lovely staff. High recommended.
Fantastic experience: I love going to the dentist. You are given 1st class customer services and treatment. Highly recommended.
Fantastic experience: I love this Dentist. They are welcoming and professional.
Fantastic experience: Lavina is just amazing! She makes you feel so comfortable, a few laughs here and there but also love the tv playing at the same time as your treatment! Receptionists are also very lovely and patient! Definitely recommend!
Thanks Anna for sharing your dental experience. It's great to hear that you feel so comfortable during your visits with us.
Fantastic experience: Dunedin Dental is the place you go regularly for all your dental needs. The team is SO professional but also really care about their clients. They listen attentively to the needs and concerns of each client and make sure the treatment plan, if any, is explained and understood. Joel instantly puts you at ease and puts years of dental trauma to rest. Lavinia is the sweetest person and I love how she explains what she does before she does it. It’s honestly a JOY to go there!
Thank you so much Tamlyn for taking the time to share your positive experience at Dunedin Dental. It's wonderful to know that Joel and Lavina have made your visits so pleasant. I'm sure they'll feel encouraged by your feedback.
Fantastic experience: Great all round team. Highly recommend
Thank you Pete. It's always great seeing you at the practice.
Fantastic experience: Very professional and skilled dentists with the latest in equipment and as comfortable an experience as going to the dentists can be
Fantastic experience: All the staff and services at Dunedin Dental are top class. If you want expert dental advice and care that you can rely on this clinic is the place to go.
Fantastic experience: Staff are knowledgeable and gentle with their treatments and always explain what they are going to do. They are happy to answer questions and I always feel at ease during my appointments.
Fantastic experience: I was on the first day of my holiday and cracked my tooth, but Dunedin Dental came to the rescue, fitting me in on short notice. First class facility and Joel was informative, helpful and fixed me up pretty quickly with no fuss. Thanks for preventing a holiday disaster! I wish you guys were in my home town!
Fantastic experience: Great people, friendly and professional in every way.
Fantastic experience: The team at Dunedin Dental are outstanding, so friendly yet professional and non judgemental. They walk you through every step of the way, easing anxiety and providing excellent advice. I was especially nervous after having bad experiences previously but the team at Dunedin Dental made the experience so worthwhile. I will not go anywhere else now!
Fantastic experience: After many years of using a teaching facility and so many incidents and poor service I finally chose to see a private dentist...Dunedin Dental... My anxiety was so bad I on many occasions became upset in the waiting room. Once changing to private it actually works out cheaper or much the same. Im In the chair less than quarter of the time I was at the last facility. Far better service, facilities and great things to occupy your mind by watching TV above you. Very friendly staff all round no matter who your dealing with and they take Southern Cross Health Care. I haven't been able to fault them.
Thank you Heidi for your kind words. We loved reading your comments and we very much appreciate the feedback on your experience at Dunedin Dental. It is always a pleasure to receive positive feedback, it helps us to know that we are on the right track. Thank you for your trust.
Fantastic experience: Oral health is very important to me, so I'm glad I found this dental practice in Dunedin. Topnotch service and professionalism at the same time they are warm and welcoming. Highly recommend to others.
Thank you Melanie for taking the time to rate your experience at Dunedin Dental. We are honoured to be part of your oral health journey and to be able to make it such a positive experience for you. The team works really hard on this, so thank you again for your encouragement.
Fantastic experience: I am so impressed with the service and staff at Dunedin Dental. As soon as I arrived, the staff made me feel very comfortable and safe (important given I am a nervous patient). Following this, my dentist made me feel at ease and provided positive advice with no judgement. I could not recommend Dunedin Dental enough!
Aww! This is such encouraging feedback. The team works hard to make sure patients have an all-rounded pleasant dental experience during their visit, so thank you for taking the time to share your experience. The team feels encouraged by your comments.
Fantastic experience: 100% professional, friendly service. I was made to feel comfortable throughout the process. Thank you Dunedin Dental
Fantastic experience: I used to find going to the dentist an unpleasant experience but Dunedin Dental has made my regular visits enjoyable.
Fantastic experience: I have terrible anxiety about visiting dentists due to bad experiences as a child but the team at Dunedin Dental are great! They put me at ease, and their use of technology makes for a great distraction! The clinic is well presented and they use modern and up to date technology throughout. The team are very friendly and understanding and explain everything very well. I feel very safe in their hands!
Fantastic experience: Excellent care and treatment Thoroughly recommend
Fantastic experience: Dunedin Dental provides first rate dental services including hygienists and gum specialists. The staff are efficient, reassuring, warm in manner and welcoming. They communicate clearly about any dental problems and possible options. We have used them for several years. Their equipment seems very up to date and recently installed. Their entertainment installed is reassuring and distracts form the dental procedures.nicely. The spaces are well designed and asthetically appealing.
Fantastic experience: Great Dental practice! Always professional and friendly staff .
Fantastic experience: Consistently brilliant!
Fantastic experience: Always professional, friendly and welcoming staff. Large screens with Inspiring movies/documentaries of the natural world make for a relaxing environment in the waiting room and surgery. Skilled, experienced and knowledgeable dentist. Thank you.
Fantastic experience: Very easy, painless process.,Dunedin Dental are great communicators. Would highly recommend Dunedin Dental to others.
Thank you Marc for your review and detailed comments. It's great to know that you feel well looked-after by the team =)
Fantastic experience: Was recommended Dunedin Dental from a client and switched to them 2 years ago. I am beyond happy with the service I have received. The staff are always friendly and knowledgeable and the TV on the ceiling helps to calm anxiety during procedures and examinations. Great practice, really recommend.
Fantastic experience: Very impressed. with. everyone I have met at Dunedin Dental. Finally able to comfortably.get my.teeth.sorted with great crew understanding. and patience
Thank you Gina for your kind words. We have shared your feedback with the team. We are grateful to be contributing to your positive dental experience.
Fantastic experience: This is my favorite Dental practice. It's tucked away in the city center, with elevator access to get to the third floor, (or a flight of stairs if you're more able). Upon entrance you get a beautifully clean, spacious reception area. There are videos of nature in the background and an area to wash your hands to freshen up. The staff are friendly and welcoming, the professionalism cannot be beaten and the dental care is top notch. Dr. Zaid is a wicked cool Dentist who I fully trust. He is confident, calm and cool, and any anxieties I ever had about Dentists have disappeared since being under his care. My visit today with Oral Health Therapist Lavina made me laugh and smile a lot as well, I feel like I have sparkly teeth and a bit more of a sparkle in my heart after meeting her! Thanks team. Yous are the bomb.
Thank you Willow for the flattering review. It's always encouraging to receive feedback on our patient's experience, more so when it’s full of specific details. We feel grateful and thrilled that your experience at Dunedin Dental leaves you feeling excited about your oral health and life. We shared your comments with the team today and they were encouraged by your kind words. Thank you again and we look forward to seeing you next time.
Fantastic experience: Raquel and Kimberley are amazing in looking after my dental health. They provide good dental care advice. Have let them take over my dental treatment overseas for a year already :)
Thank you Erica for your kind words. We really value the feedback on your experience at Dunedin Dental. It is always a pleasure to receive positive feedback, it is a good encouragement to the team.
Fantastic experience: Highly recommend! All the staff are super friendly and knowledgeable, convenient location and opening hours, and the rooms are very comfortable and modern. They even have a TV on the ceiling to distract you while you’re having your checkup/treatment
Thank you Alice for your kind words. We loved to read your comments and we very much appreciate the feedback on your experience at Dunedin Dental. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure your comments will serve as an encouragement to them as we strive to continuously improve the quality of our services. The team works really hard to ensure that our patients have a very pleasant dental experience, so thank you again for sharing it with us.
Fantastic experience: So many people seem to dislike the dentist, but you won't after you've been here. They are so professional and friendly that it feels more like I'm going to a friends place than an actual checkup. I have great chats with Kim and she always points me in the right direction to improve my oral hyenine. Not just "you need to brush more" but specifics on what I personally need to do to better suit me. I also thoroughly enjoy speaking with the reception team and recently met the new addition who was a laugh and a half straight off the bat. Can't recommend this place harder!!
Thank you Nick for your kind words. Your comments are really flattering, and we very much appreciate the feedback on your experience at Dunedin Dental. It is always a pleasure to receive positive feedback, more so when it’s full of specific comments, thank you for making the effort. We have shared your comments with our team. It has served as an encouragement to them as we strive to continuously improve the quality of our services. We feel really thrilled that your experience at Dunedin Dental always motivates you to a better oral health. The team works really hard to ensure that we offer a most pleasant dental experience to all our patients, so thank you again for sharing your experience.
Fantastic experience: Just had an excellent experience having some childhood amalgam fillings removed from a molar and replaced with a non-amalgam coating. I was dreading it because I remember how painful it was having the fillings put in (they didn’t use anaesthetic at school at that point), but this experience was the complete opposite. Really caring, expert care, and all the numbing gel and anaesthetic needed to make it a genuinely painless experience. The ambience at the practice is also great, really friendly and relaxing. I wouldn’t have thought I would ever be so relaxed at the dentist I could fall asleep in the chair, but I just about could here. Thanks so much, Zaid, Raquel, and everyone. It’s much appreciated.
Fantastic experience: Outstanding professional service in dental treatment by all staff and I highly recommend the practice.
Fantastic experience: I really trust Raquel and her team. I always feel welcomed and well cared for. It is much more relaxed than the “usual” dentist appointment, which I do appreciate. Thank you!
Fantastic experience: Dental clinic with modern equipment and with friendly dentists (had my appointments with Dr Raquel!). Definitely my go-to dental clinic in Dunedin.
Fantastic experience: I couldn't recommend the entire team at Dunedin Dental, especially Raquel Bastos & Kimberly Miller, more highly. After over 43 years of absolute fear and loathing of going to the dentist they have cured me of my phobia. Just amazing!
Fantastic experience: I had a great experience!! Doctor Zaid is one of the best dentist in Dunedin and the whole staff were so nice
Fantastic experience: I was so nervous about going to the dentist for the first time in 8 years and everyone here made it so much easier. My teeth look brand new. Couldn't recommend Dunedin Dental enough :)
Fantastic experience: Best dental experience I've ever had from reception to the Hygienist to the Dentist. Had a filling done and didn't feel the injection!
Fantastic experience: Second to none service!!! Highly recommend!
Fantastic experience: Straight up the kindest and warmest staff. I recommend them 5000%. Every single member of staff was amazing. I'm the type of person who has very SEVERE dental anxiety, and they were so empathetic and reassuring. Both Raquel and Julia were very knowledgeable and walked me through everything that they had to do. If you need something done, you're in good hands here.
Fantastic experience: Great service from Raquel - she has a lovely nature .
Fantastic experience: Raquel is an outstanding dentist. She is professional, experienced, warm and runs a great business. I can't recommend her and Dunedin Dental highly enough. I first met Raquel at 'Gentle Dental' about 10 years ago, and followed her as a client to her new business. Many friends now have Raquel as their dentist and my 13 year old son had to have a tooth pulled during lockdown Alert Level 4, and Raquel is now Harry's dentist too.
Fantastic experience: Excellent experience at this dentist. Raquel is the most gentle and experienced dentist I've ever seen in my life. As someone who is deaf, one of the most important things to me is that I don't miss what's going on and Raquel really makes sure that I understand.
Fantastic experience: Great dental practice. Jody and Raquel are both professional and very good at what they do. They are gentle as they can be on your teeth and always check if you feel comfortable. Also, they are not over priced. Highly recommend.
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