Botany South Dental
Information about Botany South Dental
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-18:30
- wednesday: 9h-17:30
- thursday: 9h-18:30
- friday: 9h-17h
- saturday: (closed)
We are a family-oriented dental practice, providing complete modern dental care for the eastern, south eastern and southern suburbs of Auckland. We also have patients travelling from Australia, Samoa, Fiji and other parts of the world to enjoy our world-class dentistry. Our daily practice is to place your oral health at our utmost priority, with services ranging from, pain relief, general dentistry, and cosmetic dentistry to ongoing oral hygiene maintenance care. We also work with dental specialists around Auckland for treatment options that require specialist skills.
Our comment from Best Dentists Club about Botany South Dental:
Botany South Dental is a highly regarded dental clinic in New Zealand known for its professional and caring approach. Customers consistently praise the friendly and efficient team, especially Dr. Grace Chong, who is recognized for her exceptional skills and ability to make patients feel at ease. Visitors often mention the following highlights:
- Exceptional Patient Care: The staff is commended for their gentle treatment and thorough explanations, making even anxious patients feel comfortable during procedures.
- Welcoming Atmosphere: Many reviews note the friendly and welcoming environment, where patients are greeted with smiles and kindness from the moment they enter.
- High-Quality Service: Clients appreciate the professionalism and expertise of the dental team, often remarking on their gentle touch and the minimal discomfort experienced during treatments.
- Affordability: The clinic is recognized for offering reasonable prices relative to the quality of care provided.
Overall, Botany South Dental is highly recommended for anyone seeking a reliable and patient-focused dental experience.
Botany South Dental: Reviews
Fantastic experience: Professional, excellent service. Affordable, definitely refer BSD to everyone I know! Thank you
Fantastic experience: Awesome experience. Believe me I am not a fan of ANY dentist. However Grace and her team were professional and very efficient. Very little pain for the extraction. Grace goes the extra mile in making sure the total dental including the implants are OK before signing off. Would highly recommend her and her team. Very reasonably priced too.
Hi Mr. Dubash, thank you so much for your lovely review of us. It means a lot to all of us here at Botany South Dental. It was certainly a pleasure to be at your service and we hope to see you again. Take care!
Fantastic experience: I highly recommend Botany South Dental. The entire team are amazing. You are greeted with a smile, you are made to feel relaxed as soon as you walk in. Grace was very gentle, caring and reassuring when she performed the procedure. Patient care is phenomenal, thank you Grace and Botany South Dental
Hi Maria, thank you so much for your kind words. Whole team at Botany South Dental read your review and it truly made our day! We look forward to seeing you soon. Have a great one!
Fantastic experience: Grace and Hailee's treatment was amazing, and the staffs were all kind.
Hi Jisun, thank you so much for taking time to leave a lovely review for us. Hailee is truely a gem to our practice and we are very lucky to have her here. Have a wonderful day and we look forward to seeing you soon!
Fantastic experience: This is by far the best dental experience, so professional, pain free and the staff are amazing. I have been terrified of visiting the dentist because I have extremely sensitive teeth, however, Hayley was patient (excuse the pun), and immediately put me at ease. It is the first time I left a dentist with a smile on my face. Truly exceptional service from start to finish. Thank you.
Hi Cheryl, thank you so much for your kind words, it means the world to all of us. ;-) Have a wonderful weekend and we look forward to seeing you again.
Fantastic experience: Great staff and Dr. Grace is welcoming and efficient.
Hi Ross, thank you so much for taking time to leave a review. It's our absolute pleasure to have you as our client. Have a wonderful day!
Fantastic experience: Excellent service and professional Felt no pain. Procedure explained each step and made to feel very relaxed until procedure was complete. Would definately recommend
Thank you so much for your kind words Ramon. It truly means alot to me and for the whole team. We look forward to see you again soon. Take care!
Fantastic experience: Dr.Grace is absolutely amazing! I always leave feeling well cared for and confident in the care I received. Thank you
Hi Tatiana, it is always a pleasure seeing you and your lovely smile. Thank you so much for your kind word. Wishing you and your lovely family the best Christmas!
Fantastic experience: Definitely made the right decision for going with a female practice as in my personal experiences male dentists were quite rough and hardly communicated of what they're doing in my mouth. On the contrary my experience with Haley was so positive that im determined to keep my dental visit regularly. Gentle, caring and professional is how I would describe their service.
Hi Rana, thank you so much for your review. It was a pleasure meeting you today and we look forward to seeing you again. Have a wonderful Christmas!
Negative experience: I went to get this checked yesterday. The checkup took 1-2 minutes from what I remember. They just checked with my mouth open. The treatment cost was $78. It was $65 for the camplain. It seems too expensive by common sense. I will never come back again. Also I asked regarding implant cost. She said it cost $6500. I think it's too expensive when I think about it commonsensically.
Hi Shane I remember you. You seemed happy when you left and I’m sorry to hear that you feel that you never want to come back to see us. Thanks for taking the time to leave the review. I did what you’ve asked me to do, giving you a second opinion of a tooth you were concerned about. I also gave you my opinion on other things you need to seek treatment in near future based on the recent x-ray you brought in with you. I am sure all this took more than 1-2 min. The appointment should have costed $78 however your appointment was quoted over the phone by another staff who is not our usual front desk person. I believe what you paid for yesterday for my service was fairly price however I apologize if you didn’t see the value in your visit.
Fantastic experience: This is one professional, organised and patient-focussed Dental Clinic. We were welcomed by a friendly reception and wait time was minimal. I had a gentle and thorough hygiene session with Hailee, and appreciate the care taken in working around my retaining wires (behind front top and front bottom teeth). What impressed me most was seeing Dr Grace handle my elderly dad’s fillings. He displayed some shaking, but Dr Grace’s patience and reassurance really eased him in. It was the first time I have ever heard my dad leave a dental procedure complimenting a Dentist’s expertise and skillset. In all, this is a very recommendable Dental Clinic for regular check-up/treatment, including those who may have some degree of dental anxiety.
Thank you Vivian for your kind review. It was certainly a pleasure to have you and your family visiting us. We will continue to strive to provide excellent service for everyone who choose to see us. Merry Christmas to you Vivian!
Fantastic experience: Grace and her team are very lovely and friendly – she takes time to talk through what procedure you’re about to have and makes sure to minimise any pain/discomfort which is always a plus!
Hi Julie, thank you so much for your kind review. It was my absolute pleasure to have you as a client. Merry Christmas to you and your loved ones!
Fantastic experience: The staff is friendly and tries to answer any questions or concerns. Grace is very gentle and I hardly feel any pain during the whole process.
Hi Mary, thank you so much for your kind word. Hope you and your family have a lovely Christmas!
Fantastic experience: By far my favorite dentist to visit. Normally I'm not a huge fan of the regular checkups and the cleaning process but I totally don't mind it here. Very knowledgeable and friendly staff too.
Hi Jeffrey, thank you for your kind words. It certainly means alot when our clients take time to leave a nice review for the team. Have a lovely Christmas and best wishes for you and your family!
Fantastic experience: Great team, Grace and team always do a great job!
Hi Anje, thank you so much for your kind words. It is certainly our pleasure seeing you. Have a wonderful Christmas and wish you the best in 2025!
Fantastic experience: It was my first time at Botany South Dental and the staffs were extremely friendly and nice. The environment is spacious and clean and I didn’t feel out of place at all.
Hi Julianan, thank you so much for taking time to leave a nice review for the team at Botany South Dental. It certainly means a lot to all of us. Have a happy Christmas and we look forward to seeing you again!
Fantastic experience: Grace and team are amazing! The service here is super friendly and incredibly gentle. Highly recommend!
Hi Twinkle, thank you so much for taking time to leave a nice review for us. It was a pleasure having you here and we all enjoyed your cookies so much! Merry Christmas and wishing you the best new year!
Fantastic experience: Great service, friendly staff
Hi Thai, thank you for taking time to leave a nice review for us. It means alot to all of us here at Botany South Dental. We are so happy to hear that you were happy with our service. Have a happy christmas and we hope to see you again!
Fantastic experience: Grace is the best dentist I have ever been too! She’s so incredibly professional and skilled at her job, she instantly puts you at ease under any situation. So thankful to have found this practice ❤️
Hi Rowena, thanks for your kind words. I’m glad that you found my service helpful. It was certainly a pleasure having you as a client. ☀️
Fantastic experience: Lovely receptionist and dentist, would highly recommend!
Hi Lydia, thanks for the lovely review. We appreciate your kind words.
Fantastic experience: Been going to Dr Grace at Botany South for many years. She’s amazing at what she does and so gentle. Always keep up to date with my yearly check ups and the hygienists are also amazing and so friendly. Would never go to another dentist.
Hi Janice, I’m sorry for the late reply. Thank you so much for your kind words, it really means a lot to me and all my staff. We hope to see you again with your bright smile.
Fantastic experience: A really professional dental clinic. Dr. Grace Chong is very professional and is amazing at putting you at ease as well as keeping you informed during the whole process. I had an issue and they were able to accommodate me and make an appointment on the same day. I highly recommend Botany South Dental as a trustworthy and professional clinic.
Hi Dom, I apologize for the late reply. Thank you so much for leaving a good review, we really appreciate it.
Fantastic experience: Friendly, gentle & efficient dentist. Fair prices. Highly recommend.
Hi Kelly, thanks for a lovely review. I apologize for a very late reply. We hope all is well with you.
Fantastic experience: Really good dentist. Convenient location, Enough parking, Good facilities. You don't have to wait long for a booking. The staff are nice and professional. And the Dentist is gentle. I highly recommend them.
Hi Alex, thank you for your lovely review. I apologize for the late reply. We trust all is well with you and hope to continue to help with your dental needs.
Fantastic experience: It's my first experience here in NZ in a dental clinic and it was a great experience because everything is great here. I thank them all
Hi Mohamed, thank you for your kind words. I apologize for the late reply and we are really glad to know that you had a good dental experience with us. Keep well!
Fantastic experience: Came in this arvo to remove my upper-right wisdom tooth, not knowing what to expect. Dr Grace Chong was brilliant from start to finish. I felt very comfortable throughout anaesthetising & extraction as she was knowledgeable and gentle at each step. I cannot recommend this dental clinic enough thanks!
Hi Jaemin, thank you for the kind words. We hope to see you again when you need someone to help with your dental needs.
Fantastic experience: My favourite place
Hi Theo, our favourite patients as well.
Fantastic experience: Botany South Dental is the only place I visit. The clinic is very tidy and you’re greeted with a smile. Grace Chong is the best Dentist in Auckland. She is concise, offers practical advice, the price is cheap relative to the quality of treatment/service you receive. The best thing I like about Grace at Botany South Dental is that she’s great at administering the Lidocaine with minimal discomfort. 5 stars!
Hi Henry, thanks for your lovely review. I apologize for a very late reply. It has certainly been an honor to have you as our patient for such a long time. Thank you again for your support over the years.
Fantastic experience: Grace and Henry make visiting a Dentist easy. The nurses are lovely and every visit is positive experience. I would recommend them to anyone :)
Hi Laura, thank you for your kind words and I apologize for such a late reply. We hope all is well with you and your lovely family. ☀️
Fantastic experience: It was my first time going to Botany South Dental with my husband and son. I was very happy from the time I scheduled the booking up to the completion of the appointment. Dr. Grace was friendly and knowledgeable. Jen and Gina were very lovely and accommodating. They answered all my queries with so much patience and courteousness. Indeed, a very good experience with the Team. Highly recommended and we will definitely be back again.
Hi Cathy, thank you for leaving lovely review. We appreciate you taking time to write this.
Fantastic experience: Dr Chong and her team is amazing and professional. I am an anxious patient and she went above and beyond to make me feel at ease and took the time to explain what she was doing. I have the comfort of being with someone who has my needs as her best interest. I really appreciate their services and highly recommend
Fantastic experience: Highly recommended.
Fantastic experience: Grace and her team are always amazing and very professional. Definitely understands your needs and caters to your overall oral health. Highly recommend her services.
Fantastic experience: Best dental service. Price and services are very good.
Fantastic experience: This clinic brought back my confidence when i smile Quality product and customer service is 10. Everyone is very welcoming
Fantastic experience: Highly recommended dental clinic. The team are very great they urgently assisted me and my son when he had accident. The receptionist bought treat for the kiddos as a relief at her own expense
Fantastic experience: Great service evrytime I'm in the clinic especially the two staff,Ms. Jhen and Ms. Gina who always have their smile while accomodating us. Ms. Grace is very kind and great dentist, I must also say.
Fantastic experience: Friendly receptionist, skilled dentist, and a welcoming atmosphere
Fantastic experience: Grace is very professional and always makes her patient (my mum) feel at ease. Would highly recommend to all.
Fantastic experience: Dr. Chong was friendly and very professional. Her staff team also works super efficiently together. I definitely recommend this dental clinic and will surely come back to see them in the future.
Negative experience: My crown bridge cracked and currently feeling sensitivity on the tooth. I was inquiring about the price of a crown reconstruction or replacement. I was given a price of $1,300 per tooth for replacement as they do not reconstruct. Receptionist (Jen) seemed very irritated answering questions about insurance coverage, mode of payment and the earliest booking I can get. No telephone etiquette whatsoever, very rude and disappointing! It is far different when I last visited 6 months ago and the guy I spoke with was beyond best! Hopefully, next time it’ll be better experience
Fantastic experience: I have been going here a few years now. Dr Grace and nurse jenny are excellent in what they do. I was unsure of the next steps for my treatment and they were very patient and took the time to reply my “many” questions- thank you so much!
Negative experience: Despite being listed on Google for Emergency dental care, they failed to call back within an acceptable time period. I called on a Saturday evening regarding Emergency care and it took until lunch time Monday for them to call back.
Fantastic experience: 我因为20年前的牙齿矫正使得牙龈快速萎缩,不得不需要深度清洁来解决牙龈炎的问题,因为以前不好的治疗经历一直对牙医感到紧张,直到遇到Grace,她的技术绝对是我见过最好的牙医,全程无痛感非常放松,从注射麻药到牙龈刮治和最后的牙缝填充,手法非常熟练. 前台的帅哥可以讲中文!也非常耐心,整个团队给人非常大信任感! 收费也非常合理,治疗期间有过一次因为沟通少造成了费用上的误会,但团队的积极处理也让我非常满意.我愿意把家人的牙齿问题都交给他们. 如果你也有看牙医因为紧张而犹豫不决的情况,相信这里一定会让你放松下来.值得推荐
Fantastic experience: The ultimate best dentist. I have been to many dentists but this one is definitely the top of the list, great service and environment, honestly speaking they have made the supposed to be most unpleasant experience to a very enjoyable journey. Big thanks to the BSD team.
Fantastic experience: After many years of being away from all dentists Grace and her team make you feel welcome, so glad I went. Regular appointments will be booked now. Very happy with the care given at Botany South Dental. Fully recommend
Fantastic experience: Over 10 years ago I was desperate to find a dentist that could care for my oral health, a person with extensive expertise, compassion as I had been so traumatized by previous dental work and poor care. I walked into Botany south dental afraid and apprehensive. Grace and her team immediately put me at ease. Extensive work was done on my mouth, and I felt no pain for the first time in 30 yrs of dental care. Grace has worked miracles for me and my family . Yes 3 generations now see Grace. Thank you so much. Tina Peters
Fantastic experience: Botany South Dental is a beautiful clean practice. The dentists Grace and Amna are both friendly,honest and very competent clinicians! The dental nurses Jenny and Gina are very kind and skilled as well. You can tell the nurses are truly dedicated in keeping patients comfortable and supporting the two dentists in every way in the day to day running of the clinic. Dental treatment makes most of us anxious but you will always feel at ease with this friendly team at Botany South Dental.
Fantastic experience: i have always been scared of dentist till i went to Botany South Dental, the team provided the right kind of care to their patients. they try to understand and makes it less scary experience (by telling some stories during the procedure really helped). i have been recommending this clinic to my friends. and all of them got the same feedback as well. Special shout out for Amna and Jen who looks after me and my friends. Will definitely keep on recommending them with my friends.
Negative experience: It was a total waste I made an appointment and they gave me a appointment after 1 week with doctor Grace hence I had a severe tooth ache but I didn't mind because I know there were other patients before me so I waited patiently. The day I had my appointment one day earlier they called me saying that sorry we can't take you in as doctor grace has gone for a covid test I mean wouldn't they knew before that she had a covid test and now they said your next appointment will be after 5 days i waited so long I could have gone to some other dentist I was in such a pain it really wasn't appropriate total waste .
Positive experience: Had an appointment here a few weeks ago thought I was booked with Dr. Grace Chong as that is the only dentist listed on the website but was booked with Dr Amna Ghazali which wasn't an issue (please note most of the reviews for this dental clinic are for Grace). The concerns I had were confirmed in the appointment I had with Amna however her manner came off a little rude and very condescending. Chose to get a second opinion elsewhere due to this attitude and the clinic I ended up going to had a much better manner and was was unexpectedly cheaper by $600+ which was a major bonus (cheaper isn't always better but it was a nice bonus).
Fantastic experience: I was so happy & greatful with Grace and her team, I was that person who never liked going to the dentist, I was so nervous all the way up to siiting in the chair, Grace assured me I would be fine and you know what I was, I left smiling and even my brother booked him an appointment, so I too recomend this clinic THANK YOU SO MUCH
Fantastic experience: Thank you to the Team at Botany South Dental, Grace, Jenny and Henry it was a brilliant experience for me no pain during and after my wisdom tooth extraction Thank you very much, Grace your the BEST! ❤️
Fantastic experience: I saw Grace for the night guard and cleaning. Professional and friendly service. Thorough explanations and avoids unnecessary treatments. Highly recommended local dentist.
Fantastic experience: I will be recommending this place to everyone. Very caring, they explain everything and the work done to my teeth is fantastic. Even how she injected my gums so I didn't feel a thing was amazing . . Thank you so much!!!!
Fantastic experience: Grace was very friendly, caring and knowledgeable, making me feel very comfortable throughout my whole dental treatment which I was very nervous about. I am extremely happy with my new smile and I would recommend anyone to visit Grace and her great team.
Fantastic experience: Great experience as a new patient! Felt totally at ease during the whole process. Would highly recommend to anyone looking for a great dentist.
Fantastic experience: Excellent dentist. Grace is just the best and very helpful. Couldn't recommend these guys more highly.
Fantastic experience: Very good experience with Grace Henry and staff. Grace is very professional, kind and caring. Reasonably priced also. Very happy to recommend this clinic
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