Silverdale Family Dentists
Information about Silverdale Family Dentists
Opening hours
- sunday: (closed)
- monday: 8:30-19h
- tuesday: 8:30-19h
- wednesday: 8:30-19h
- thursday: 8:30-17:30
- friday: 8:30-17h
- saturday: 8:30-14h
Welcome to Silverdale Family Dental Surgery, where excellence in dental care meets unparalleled patient satisfaction. Our mission is simple: to provide a welcoming and comfortable environment where every visit results in radiant smiles and delighted patients. With a focus on personalised service and top-notch dental treatments, we are dedicated to transforming your dental experience into something truly exceptional.
Our comment from Best Dentists Club about Silverdale Family Dentists:
Silverdale Family Dentists has built an excellent reputation for providing top-notch dental care in New Zealand. Known for their affordable prices and friendly staff, this clinic has become a preferred choice for families, especially those with children. Clients consistently praise the team for their professionalism and the gentle approach they take with nervous patients, ensuring a comfortable experience.
Highlights from customer feedback include:
- Exceptional Care: Patients appreciate the empathetic care provided, particularly for children, helping them overcome dental anxiety.
- Efficient Service: Many users noted the quick and efficient treatment they received, enabling a stress-free visit.
- Diverse Treatment Options: The clinic is recognized for offering a range of services, including sedation for those who need it, making dental visits easier for children.
- Follow-Up Care: Multiple reviews mentioned the thoughtful follow-up from the dentists to ensure patients were recovering well post-treatment.
Overall, Silverdale Family Dentists is highly recommended for anyone in need of dental care, especially families with children. The clinic's commitment to creating a positive and supportive environment for their patients is evident, making each visit a pleasant experience.
Silverdale Family Dentists: Reviews
Fantastic experience: Best value dentist around. Highly recommend
Fantastic experience: The staff here are incredible, highly recommend. My son required sedation and dental treatment that was completed so quickly and efficiently. Very grateful for this dental clinic making our time here so easy! Thankyou!
Fantastic experience: Quick friendly service. Saw my daughter promptly with professional advice.
Fantastic experience: Thank you Dr Omar and your assistant for your kindness, support and understanding at my appointment today. I was absolutely terrified and you made it the best experience I’ve ever had Thank you
Fantastic experience: Great place to have dental work done. Staff are knowlaga and friendly,.
Fantastic experience: I had an extremely positive experience with my 7 year old son who was referred to Silverdale Family Dentists for a tooth extraction. The consultation was very thorough and the dentist also sort a second opinion from a college to ensure the best treatment for my son. My son was highly anxious and was fairly uncooperative so the procedure was definitely a challenge for everyone involved. The care my son received was professional, empathetic and efficient. A highly stressful time for myself and my son was made so much easier with the kindness and compassion we were shown. The dentist also checked in on us later that day and a few days later. A very thorough service. Highly recommend if you need any dental advice or care for your child.
Fantastic experience: Great experience and very professional
Thank you for your positive feedback! If there's anything specific you’d like to know or discuss further, feel free to ask. I'm here to help!
Fantastic experience: Great experience with Dr Stacy, she paid excellent attention to detail and was gentle with her procedures! Will definitely return for another routine checkup, thanks again +++
Really appreciate your positive feedback and for sharing your experience with a highly professional person like you
Fantastic experience: Originally I changed from my dentist of 30 years to Silverdale Family Dentist due to their affordable checkup/hygienist deal of $100. This was a saving of approximately $200 per annum for me. I found the staff and service extremely efficient, professional and very friendly. Recently I underwent a dental implant done by Dr Abeer. He and his staff showed incredible kindness and compassion during the entire procedure that extended over several months. The result is amazing. I have recommended Silverdale Family Dentist to several friends who have also been delighted with their pricing structure and lovely staff. Thank you Dr Abeer and your wonderful staff for a great experience.
Thank you so much for your kind words and for trusting Silverdale Family Dentist with your dental care. We are delighted to hear that you’ve had a positive experience with our team and that Dr. Abeer and our staff could make your dental implant journey comfortable and successful. Your recommendation means the world to us, and we truly appreciate you spreading the word about our services. We look forward to continuing to provide you with excellent care for years to come! Warm regards, The Silverdale Family Dentist Team
Fantastic experience: good service done and absolute beauty at ripping my wisdom teeth out.
Thankyou Tyler, we are so pleased you had a good experience :)
Fantastic experience: Very happy with the service , Highly recommend this place
Hi Janaki, thankyou for your awesome review :) we are all so pleased you had a great experience
Fantastic experience: I have been a patient of Dr Abeer for over 10 years with significant dental work over this period. Abeer is the best dentist I have attended. He is always professional yet has a sense of humour. He takes the time to explain the options available and you are part of the treatment plan. I am very happy with the results of his work.
Hi Graham, thankyou for being one of my most loyal patients, yes, we have done some extensive work over the years ranging from simple to complicated. You are an absolute pleasure to treat so thankyou again for your trust and ongoing loyalty.
Fantastic experience: They have a deal for dental cleaning and xray which is great value. Friendly staff
Thankyou Karla for your kind words, we try to make dental care as affordable as can be :)
Fantastic experience: We would definitely recommend Silverdale Family Dentists. We had a great experience though my son felt very nervous. Nidhi was understanding and kind, Stacey was gentle and thoughtful, taking time to explain in detail what we needed to do. Abeer went out of his way for my son, completing his care with more speed and efficiency than we could have hoped. We were pleased with the care and will return again!
Hi Christina, that's awesome feedback thankyou so much! We always try to make what is possibly an anxious experience as pleasant as possible especially for kids. Your son was a pleasure to work with and extremely cooperative and trusting which is awesome! We look forward to having you back again :)
Negative experience: My 11 year old daughter had an awful experience here having 3 baby teeth removed. We paid extra for the sedation which was a complete waste of money. She obviously wasn’t numbed sufficiently and had tears streaming down her face and was crying out in pain while the dentist just continued to pull the teeth. He told me because of the sedation that she wouldn’t remember any of it but months on she still remembers every detail and bursts into tears whenever she thinks about it. I feel so guilty that I didn’t stop him. My 9 year old just had to have a tooth pulled and we had an AMAZING experience with Greville Dental (even without sedation) so I strongly recommend taking your kids there instead!!
Hi Phillipa, I'm truly sorry to hear that your experience with us wasn’t as positive as we had hoped. We always strive to ensure that both our patients and their parents feel cared for, with their wellbeing being our top priority. We understand that visiting the dentist, especially for children, can be daunting, and we do our best to create a calm and reassuring environment. Regarding the sedation, we use an oral sedative, and its effects can vary depending on the individual. While we aim to minimize anxiety, we cannot guarantee that all patients will be completely free of nervousness, nor can we ensure that they won’t remember parts of the procedure. I apologize if this wasn’t fully explained during the pre-sedation consultation, and we greatly appreciate your feedback, which helps us improve our services moving forward. Thank you again for sharing your thoughts.
Fantastic experience: Had the best experience with this clinic! My son had an abscess and needed a tooth removed, we had been to 3 other dentists who hesitated in doing it because he has a bad gag reflex even though it needed to come out. Silverdale fit me in and did the treatment on the day, the nurse was amazing, the dentist was fantastic with him and my son had the best time. Would highly recommend, especially for children! 10/10
Fantastic experience: I transferred my dental care to this clinic as they were local to me & they was offering a hygienist treatment deal promo & check up for $100, was also recommended by family member who used them recently & suggested I go. My previous dentist (dental on the shore albany) was being taken over by lumino & there charges were increasing which was untoward so moved on. My new dentist is Hamid Z, and the nurses name who also works on reception is Isobel, after my initial cleaning & check I was informed I needed a composite filling in my canine tooth due to decay by Hamid, the hygienist was very efficient & thorough I must say also. Made booking for repair & received a quotation. Was reasonably anxious when I arrived due to not knowing how things would go today, explained this all to Hamid and he assured me I would be treated with the utmost care & consideration. My visit was a pain free & positive experience, the standard of work was very high and Isobel & Hamid are really polite and caring team, have nothing bad to say & they even kept the cost down to the minimum quote, he even smoothed out a small sharp chip in my other tooth, thumbs up guys & many thanks, looking forward to my next visit, such lovely people.
Fantastic experience: Thank you so much to Dr Abeer and staff for your exceptional service. You made my very anxious 5 year old feel so safe and cared for and I cannot thank you enough. They are wonderful with kids and I 100% recommend them.
Fantastic experience: Excellent dentist. My son and daughter went to this dentist to remove their baby teeth because they offer sedation service. Kids love it no pain at all. 10 out of 10. I recommend to everyone who has young children
Fantastic experience: Absolutely exceptional experience at Silverdale Family Dental Surgery! From the warm greeting upon arrival to the expert care provided by the dentists, every aspect exceeded my expectations. Dr. Abeer Al-Sammak's knowledge and gentle approach made me feel confident and comfortable throughout the procedure. The facility is impeccably clean and modern, further enhancing the overall experience. I highly recommend Silverdale Family Dental Surgery to anyone in search of top-notch dental care. Additionally, the dental hygienist care at Silverdale Family Dental Surgery is truly outstanding. My wife and I travel all the way from the North Shore because we know we'll receive the best care possible. The hygienists are skilled, friendly, and genuinely prioritize their patients' oral health. Every visit is worth the journey for the exceptional service we consistently receive.
Fantastic experience: Dentist Abeer Al-Sammak was very patient with my son during the duration of his oral sedation procedure, from start to finish. I was worried about how it would all go but felt at ease with the procedure throughout as he talked it through with me and what would happen. I would highly recommend.
Fantastic experience: Feeling absolutely appreciative and thankful for the service & care we’ve received today at Silverdale Family Dentists. All staff whom we crossed paths with were professional, patient & encouraging with my 5yo daughter. It was extremely evident to me that Dr Abeer has a wealth of knowledge and experience. The team were extremely informative and accomodating through the whole process. I Would highly recommend and we will return here for any future dental work. Thanks team!!
Fantastic experience: The dentists and the rest of the staffs are very competent & their services are highly commendable. Our 5 yo daughter had multiple treatments & extractions with them today via oral sedation because she went very anxious during the last visit with the previous dentist, that’s why we were referred to have her sedated. I am so happy that the dentist was able to sort everything out for our child. The dentist was very gently & kind in doing the procedure considering that the patient is a toddler, he also made sure everything he did was properly explained, he educated me every step of the way. For me, they treated us with so much care & compassion and with that, I will highly recommend the clinic for its outstanding services. Thank you so much.
Fantastic experience: Price is reasonable and the service is top notch at the Silverdale Family Dentist. Nidhi who is my hygienist is very friendly and such a nice person. She is very professional and she takes her time to do the job so thoroughly and well. Thank you Nidhi. I would recommend Silverdale Family Dentist to everybody.
Fantastic experience: An excellent experience with Dr Abeer AI-Sammak with our nine year old granddaughter. His work was excellent and he and his staff were all very caring and courteous
Fantastic experience: It was my daughters first time stepping foot into a dental clinic and as soon as we walked in the door we felt welcomed and at ease, from reception to getting the procedure every step was thoroughly explained and every question answered. It helped my 5 year old feel safe and myself also. She also couldn’t stop talking about how nice they were. I just want to thank the team at silverdale family dentists for everything, it really was as good of an experience as it could have been.
Fantastic experience: My daughter has had sedation several times with Abeer and his team, each time they have helped to make a traumatic experience easier, and over time this has helped my daughter overcome her intense fear of the dentist! Resulting in her being able to get a teeth clean without sedation (huge win) and today having 2 teeth removed under sedation in preparation for braces, without any fuss and anxiety and a quick recovery. I am so grateful, thank you Abeer and I highly recommend Silverdale Family Dentists to anyone in need of dental care or anyone needing support with anxious children when it comes to dentistry!
Fantastic experience: Dr Stacy foo was very gentle and professional. Was extremely nervous about my appointment but felt no pain. She was understanding and kind. Highly recommend.
Fantastic experience: Had a great experience, dentist a very professional and supportive. Just trust the dentist and process :) , stay calm for your child is my advice. Daughter (8year old) had two sedation treatments and came out saying she didn’t feel anything, she forgot what had happened during the sedation, so she had a positive experience. She is a drama queen normally so it was great to see the process go so smoothly. Definitely recommend this place they are clear on the cost and what to expect. Far for me to travel but all worth it in the end
Fantastic experience: Had my two little cute wisdom teeth removed about a month ago with Dr Daniel Sim, the removal operation was too quick and i don’t even feel the pain at all, the whole process feels like only taking about 15mins including the numbing injections etc. Also everyone there is super friendly as well. Highly recommended Silverdale family dentist.
Fantastic experience: Alzena Ali did a great job as a hygienist. Very impressed with the advise she gave me. Re-booked her again for my next appointment.
Fantastic experience: I am new to the area and Dr.Abeer was recommended to me. Dr. Abeer is very helpful, approachable and a highly skilled professional. I’ve had five crowns done and I’m pleased with the work. Dr.Abeer has all the latest technology which made the process stress free. Highly recommended.
Fantastic experience: I don't have enough words of how incredible Dr Abeer and his team were for my 5 year old daughter. Such prompt, friendly, lovely and caring team. I highly highly recommend the silverdale family dentists 100%, can't thnak them enough!!!!!
Fantastic experience: I had an appointment with the lovely hygienist Nidhi last month.She had been recommended, and now I know why! Nidhi was absolutely fabulous. She was kind and gentle. I experienced very little pain.Nidhi you are amazing.
Fantastic experience: We came here for an extraction for our 9 year old. Dr Al- Sammak and Sarah were great with our son, and reassuring for us too. Recommended if your kids need the same. Thanks heaps!
Fantastic experience: Amazing and helpful team! My 4yo boy had two fillings and one extraction done today by Dr Abeer, my little buddy left the building saying "it's not hurt at all mummy"! Great price, great service! Thank you =)
Fantastic experience: My child had tooth removal and other treatment today. As i know this is the only one who can provide sedation service clinic under public funding in northshore. the detisit is very experienced, he provide very well service to us and very patient with my child, always encourage him during the treatment.
Negative experience: I had a terrible experience at this dental clinic. The dentist was rude and impatient, and did not treat my child with kindness or respect. The appointment started late and the preparation time for the sedative was way too long. The dentist took on a new patient during our scheduled appointment time, which caused us to lose half of our treatment time. During the treatment, the dentist did not communicate properly and rushed through the process, starting with a less severe issue instead of the more painful one. After the treatment, the dentist repeatedly urged me to leave with my child, and his attitude was unprofessional and discourteous. As a result of this experience, my child now fears going to the dentist. I would not recommend this clinic to anyone. I would rate 0 star if I can
Fantastic experience: I was terrified of dentist, neglected treatment, ended up in a nasty state. They fixed everything up. but also.... put effort into making me not afraid of the dentist. they are so nice and so professional I actually enjoy going. Every time I leave, I feel great. Life-changing.
Fantastic experience: Fantastic dentist, saw me within 45 minutes of calling on a Saturday after a sleepless night. Transparent about what the causes could be and passed over his mobile number to let him know if the pain continues. Demi the assistant is super helpful and friendly too! Great to have a local dentist and finally move from my North Shore dentist.
Fantastic experience: Highly highly recommend. Soo gentle and kind and the best price too, will be my main dentist forever! Every single member of staff was so genuine and sweet, if you have a fear of dentists then this is the place to go! Thank you to all of the team and look forward to seeing you next time.
Fantastic experience: I cannot reccomend the team here enough. Dr Al-Sammak was AMAZING with my 6yo autistic boy. they got us in quickly and took saving his tooth very seriously. They followed up to see how he was going. I wish all dentists were like this!
Fantastic experience: I cannot recommended this dental practice highly enough. We travelled from Manukau for my six year old son to have two teeth extracted urgently. Everyone who we came into contact with were so kind and lovely. I was very impressed with the receptionist (sorry I forgot your name!) starting with her phone manner when I first called, right up until my son went into the room, she was fantastic. Everyone in the room with my son while he was having the procedure done were so professional and kind and if it didn’t take us an hour to travel, I’d make this clinic our usual! Thank you everyone.
Fantastic experience: My daughter & I are very pleased with the service and the care we received from Dr Abeer Al-Sammak and staff at Silverdale Family Dentists. Abeer has a gentle and very professional manner which made me feel completely relaxed during my appointments. I have confidence in his capability & accuracy and happy to say he is now our Family Dentist. I have no hesitation recommending Abeer to all my friend and family
Fantastic experience: Abeer and his team are amazing! They were so kind and gentle with my VERY anxious 6 yr old daughter, I can’t recommend them highly enough!! We travelled across Auckland for their services x
Fantastic experience: Silverdale Family Dentists is the most satisfying place to go if you ever need a dentist to help you with anything. I have an extreme fear of going to the dentist and each experience I have had with different ones has only heightened my anxiety, however since coming here they have made my experience comforting and tolerable. The staff are so friendly, they listen to your needs and your fears and make sure you are comfortable in every which way! I'm so thankful I found a practice that I will stick with going forward.
Fantastic experience: Highly recommend, amazing experience! Very friendly and careful staff. I went today for an emergency extraction and I am so impressed by their professional service. The receptionist was so lovely, they saved me from pain and torture!
Fantastic experience: THANKYOU !!! I took our 4 year old boy and had the most amazing experience , Alison was fantastic and i was thankfull to get an appointment so quickly. Abbear and Helen were Awesome and really took care of Jesse. I would recommend to everyone and especially for parents with little ones who need sedation, this is the place to go. :)
Fantastic experience: Grateful and happy this is where we took our 6 year old for a tooth extraction. The staff were friendly and calming, all did a wonderful job and everything went smoothly. Much appreciated team, many thanks!!
Fantastic experience: Highly recommended! I previously worked along with four dentists at the same practice over a period of 6 years before immigrating here and today we had a pleasant experience seeing Dr Abeer. My 4 year old son had a sedation appointment scheduled, and Dr Abeer performed brilliantly under pressure! His work was professional and he used his skill & experience to give my son quality dentistry.
Fantastic experience: Went today for an emergency extraction for my young daughter and I am so impressed by the service. The receptionist was lovely, greeted my daughter by name and was so helpful after the procedure while my daughter was still very out of it from the medication, even went so far as to help us carry things back to the car as we left.
Fantastic experience: Dr Abeer is an amazing doctor, he is so professional and patient, always give a lots of good suggestion . He keep encouraging my kid , by the time , he efficiently finish all the treatment, very good dental clinic, highly recommendation !
Fantastic experience: After many years of going to the same dentist in the city, and after a recommendation, my husband and I changed to Abeer, and we are both really pleased we did. We have found Abeer to be really professional but with a warmth that puts you at ease - even his room is painted yellow and lovely and bright. X-rays are taken and any work needed is explained in detail with a follow up email including the x-ray pictures, a diagram showing which teeth need treatment and an estimate of the costs to complete the work. At no time is there any pressure to have work done on your teeth if you don't wish to proceed at that time. The staff too are welcoming and very professional. We wouldn't hesitate to recommend Abeer to anyone.
Fantastic experience: For anybody that has kids that is really afraid of going to the Dentist this is the family practice for you! We had such an amazing experience my son was treated with so much dignity and respect. Before my son new it his tooth was pulled and everything was over with out any tears! Thank you so much for the friendly staff and amazing treatment from the Doctor!
Fantastic experience: Thank you Dr Abeer for taking care of my Implants. Wonderful team who are all very professional and kind.
Negative experience: At that point the dentist took his fist and punched my 4 year old in the head. I knew I made a bad mistake going here. actually i should have seen the warning signs - when the nurse handed my 4 year old the painkiller and he spit it out. and she said to me make sure he drinks the rest, I didn't even know how much he had as i never saw what was in the cup, why hand a 4 year old it - why would you not give it to the parent? and look to see if he had enough? or then when the new nurse asked for my son to go to the operations table and he fell over and head butted the display cabinet - they then said - oh you have to carry him, thanks for telling us after he fell over. so my 4 year old bit the dentist finger as he was in blinding pain - why hit a 4 year old? - why not check if your patient he had had enough pain killers before you beat them in the head? good luck to you if you go hear.
Fantastic experience: Best dentist I have ever used in my 78 years of chewing.. Abeer very kind and gentle I had nothing to worry about, my fears were for nothing. Thank you Abeer.
Fantastic experience: Thank you Daniel and Eva. Treatment great and cost affordable.
Fantastic experience: Great service, I didn't feel any pain when I had root canal done, and the staff were very friendly, Im now a regular visitor and they schedule all my hygienist Visits.
Negative experience: Good service but the price they initially said wasn't the price I ended up paying. They told me the treatment was 650. I ended up paying nearly 1000, 700 for the treatment (50 more) and about 300 for the x-ray shots which I was not told about. I don't even know what that extra 50 dollars treatment was for. As I tried raising it up there was a bit of sense of tension forming which I ended up paying nearly 1000 and walked out of the dentist, told myself I would never go back there. *** I have received a follow up call from a practice manager who have communicated with me explaining why the payment was nearly $1000. She has apologized for the inconvenience and she said they would follow up with the patients with additional cost of the treatment. The main issue was they said treatment price was $650.00 and no additional cost of treatment was mentioned. As the manager has advised, this would not happen-
Fantastic experience: Outstanding service 5 stars! Sim worked her lunch break to do my treatment, & the hygieneist came in early to clean my teeth! So friendly and accommodating - can't recommend them enough! Thank you Silverdale Family Dentists!
Fantastic experience: 5 Stars very good dentists in there, all very professional and did a great job :)
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