Team Dental Greerton
Information about Team Dental Greerton
3112, Tauranga
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
Team Dental provide affordable, no “bells and whistles” dentistry. We aim to keep dental treatments simple, to offer good explanations and to inform our patients of their options. We are competent, friendly, caring and have a genuine empathy. We are good down to earth people offering good down to earth dental services.
We have 12 dental clinics across New Zealand, with Dentists in Christchurch, Tauranga and Whangarei available for appointments 364 days a year.
Our comment from Best Dentists Club about Team Dental Greerton:
Team Dental Greerton stands out for its exceptional care and professionalism, making it an ideal choice for dental needs. Clients consistently praise the staff for their welcoming demeanor and the comforting atmosphere of the clinic. The team, particularly Brylee and Elizabeth, is noted for their gentle and empathetic approach, which has helped many patients overcome their dental anxieties.
Positive highlights include:
- Friendly and helpful staff: From the receptionists to the dentists, the entire team ensures a pleasant experience.
- Patient-centered care: The dentists take the time to explain procedures and check on patients' comfort throughout treatments.
- High-quality treatments: Many clients report successful results and pain-free experiences during various procedures, including extractions and fillings.
- Commitment to customer service: The clinic is recognized for its efforts in accommodating patients' needs and providing excellent aftercare.
- Accessible and supportive to nervous patients: The staff is particularly praised for helping anxious patients feel at ease.
Overall, Team Dental Greerton is highly recommended for those seeking professional, affordable, and compassionate dental care.
Services and Treatments
Team Dental Greerton: Reviews
Fantastic experience: Hadn't been to a dentist for many years. Team dental Greerton were just so helpful and made the process so easy and comfortable. Elizabeth was great explaining everything about my treatment. She told me during treatment what was happening and checking to see if I was ok. Both Elizabeth and assistant were really nice, I felt safe with them. Right from first contract, awesome reception staff, Elizabeth and assistant with two treatment visits, 3 all up I'm hundreds percent happy with everything and have already recommended them to others.
Rachael, We are so pleased to hear that your experience was so positive, and Elizabeth and her team really appreciate the lovely feedback. Thank you :-)
Fantastic experience: Well done Elena and Valerie. Brylee great too
Tom, The team really appreciate the recognition. Thank you for sharing :-)
Fantastic experience: Great staff and treatment from brylee and her assistant I Major work done but felt no pain! Super impressed keep it up team
Paul, Great to hear that your appointment with Brylee and her team was so good. Thanks for sharing.
Fantastic experience: Brylee!Excellent professional. Excellent human being, very empathetic and attentive to how I felt. I'm truly grateful. I'm undergoing cancer treatment, and she has been very sensitive. I'm truly grateful to find friendly professionals like her. She will make you feel very comfortable and confident. Thank you!
Lidia, Thank you for taking the time out to share. We wish you all the best for your treatment. Brylee and her team will be very humbled by your lovely words. :-)
Fantastic experience: The attention at Team Dental Greerton its just beyond words! Brylee gives not only a service but a down to earth help. Given far more of what its required, she goes above and beyond to make you feel safe, look after and care for. A perfect balance between professionalism and humanity. Highly recommended! Nothing more than thank you, I wish I could put more stars!
Joana, Thank you for sharing your experience. Brylee and her team really appreciate receiving feedback from their patients. Good to hear that your dental experience was so positive. :-)
Fantastic experience: I would like to thank Dr Brylee and her assistant for taking care of my front teeth ..The process was simple quick and very professional.. It went very smoothly although my front teeth quite crooked !! are now gleaming and straight..I appreciate the work and can now smile confidently. I would recommend Team dental to anyone needing dental work.. and thank Dr Brylee Lott for her wonderful work
Azza, Its great to hear that your dental experience with Brylee and her team was so positive. Thank you for sharing and your recommendation.
Fantastic experience: Brylee is such an incredible dentist, just had wisdom teeth extractions and fillings done recently which she did amazingly well with I feel way more confident to smile again and would honestly, highly recommend to anyone that wants professional dental treatment done, plus a team that keeps you reassured and comfortable from the moment you step through them doors. Cheers Brylee and everyone at Team Dental, stay warm, lovely and friendly as always! Will definitely be back in the future!
Ricardo, This is such a lovely review...thank you. Brylee and her team work hard to ensure their patients are comfortable during dental treatments. They really appreciate the feedback. Thanks
Fantastic experience: Best in town hands down
Daniel, Thank you for taking the time to share :-)
Fantastic experience: Team Dental was amazing Today..Elizabeth my Dentist was amazing with my treatment and I highly recommend
MR S.V. Thank you for taking the time to review. Elizabeth and her team will be delighted with the feedback. :-)
Fantastic experience: This is superdentist what more can I say
Pam, Thank you taking the time to share :-)
Fantastic experience: Fantastic bed side manner
Lara, The team hopes this means they will see you again when you need them next! Thank you for the lovely review. :-)
Fantastic experience: Amazing team all round. So welcoming, very thoughtful and accommodating to my high level of dental anxiety. Special shout out to Brylee Lott who has been extremely patient and kind to me. Highly recommend!
Hollie, It is so good to hear that your dental experience was a positive one, Brylee and her team will be delighted to receive your review. The team at Greerton hope you return regularly for check ups!! :-)
Fantastic experience: Very professional and thorough. Relaxing atmosphere. Recommend to anyone. Oh and the receptionist was also lovely.
Donna, Thank you for taking the time to share, the team really appreciate the feedback. :-)
Fantastic experience: Thanks for the excellent service and treatment on my teeth. Couldn't ask for better. Brylee and her assistant were amazing. Highly recommend team dental greerton.
Judy, Thank you for the lovely review :-)
Fantastic experience: I am not fond of dentists, it had been over 20 years since I’ve been, I was told by a friend to go to this clinic and see the dentist Brylee. So I decided to go and wow, best experience ever! She did a few fillings and I am to return for a partial denture, this was all pain free and feels like she’s changed my life already! Not judgemental at all considering she had to deal with the mess of my mouth I felt at ease and my anxiety doesn’t exist with her! Not to mention she has been very punctual for all my appointments, the front desk and her nurse are also very warm and welcoming, just wow! 10x stars if I could can’t wait to go back
Deborah, So pleased that your experience was so positive. Thank you for sharing :-)
Fantastic experience: Always have a great experience with Brylee. Very professional, makes me feel comfortable and supported. Keeps me well informed about my treatment plan & what she’s doing throughout the session. Can’t recommend enough!! Thank you Brylee and team dental :)
Stacey, Thank you for sharing. Brylee and her team really appreciate the review. :-)
Fantastic experience: Awesome, professional and friendly service all the way from entering and leaving my appointment. Fiona is your first point of contact with a beautiful smile, (excuse the pun) and Alena was a personable/professional assistant to Brylee. Brylee was very engaging and empathetic to my situation, and maintained a professional and reassuring experience. I highly recommend and commend the service, cost and professional experience to have “another” tooth extracted with no pain. Ngā mihi Tipu
Tupu, Thanks for sharing...having dental treatment done is never fun but the team do try hard to make it as pain free and relaxed as they can. Really appreciate your positive words. Thanks
Fantastic experience: Brylee was absolutely amazing! Efficient, professional and very caring. She helped my anxiety of the dentist be at ease with constant reassuring and checking in. The way she explained everything to be thoroughly was amazing and easy to understand. Loved my experience!!
Tariana, Thank you so much for sharing. A positive dental experience is what we aim for. Brylee and her team really appreciate the lovely review. :-)
Fantastic experience: For someone who is very anxious at the dentist, Team dental were amazing. Brylee was extremely caring, knowledgeable and gentle. Awesome experience
Lisa, Wow!! Thank you very much for sharing your experience, Brylee and the team really appreciate the feed back.
Fantastic experience: Brilliant excellent service from the team. definitely will come again!
Johan, Appreciate you taking the time to give us such a great review, Thank you and we hope to see you again when you need us next.
Fantastic experience: Lovely people to visit when one is a little stressed with ones teeth. Very gentle peaceful and professional place to visit. Highly recommend...thank you to all.
Chris, Thank you so much Chris, and its great to hear that you dental experience was so positive... the dentist is no ones favourite place to be, we appreciate you taking the time out to share. :-)
Fantastic experience: Great friendly professional service
PJ, Thanks for the lovely stars, and for taking the time out to provide feedback...it is appreciated.
Fantastic experience: Dr Sue and Jasper are amazing honestly couldn’t thank them for the life changing service I had today so friendly and welcoming and always an amazing thorough job thankyou again see you all soon! 5 stars ++++
Georgia, Thank you...Sue and Jaspal will be delighted to get such positive feedback :-)
Fantastic experience: The team at team dental greerton are great, Brylee is very calm and positive in nature, I had a broken tooth which I thought was a goner but she fixed it up and now it’s as good as new probably the best looking tooth in my mouth haha super impressed!
Tom, Thanks for sharing your experience. Brylee and her team really appreciate the great review. :-)
Fantastic experience: Brylee and her team were amazing - best service I’ve had in a long time! 100% recommend
Jesse, Thank you for the great review! Brylee and her team appreciate it :-)
Fantastic experience: I don't usually write reviews or like going to the dentist (like majority of people) however when attending my appointment I was pleasantly surprised. The staff were really welcoming when I came in the front door. Then I had my appointment with Brylee and she was wonderful, so kind and caring and not to mention her non judgmental approach was amazing, I didnt feel judged/embarrassed at all considering I hadn't been to the dentist in a while. Happy to say Ive found my dentist for life will definitely be back.
Timothy, Thank you for sharing, Brylee and her team will be delighted to receive such positive feedback. We are very pleased you have found a dentist who you feel comfortable and confident with. :-)
Fantastic experience: Best dental clinic I’ve been to, all the staff are so welcoming and friendly, they were super efficient with getting me booked in to fix my teeth, was also a painless appointment! Will definitely be going back to them for any future dental care.
Lily, Thank you for sharing your experience. The team will be really happy to get such great feed back. :-)
Fantastic experience: Amazing! Quick and easy! Very friendly team!
Cody, Thanks for taking the time out to share, the team really appreciate the feedback! :-)
Fantastic experience: Recently I had to have my lower teeth extracted to be replaced with a lower denture. I was not excited about this and very very nervous. As soon as I walked in the reception made me feel at ease. I then had the pleasure of having Brylee as my dentist, Brylee was very good I didn't feel a thing I was very impressed and even wondered why I was nervous in the first place, she even rang the next day to check I was okay !! - Brylee and her assistant Elena made this an almost fun experience, they make a great team. Thanks again Team dental 5 stars for sure - If I could give 10 I would
Lara, Thank you so much for taking the time out to share your experience, Brylee and Elena will be delighted to receive such a positive review. They both work hard to ensure their patients have a positive experience and to receive such great feedback is important to them...we hope you are healing well. Thank you
Fantastic experience: Highly recommend Brylee! Had a fantastic experience, she's professional, friendly & answered all my dentist questions.
Samantha, Thank you so much for the great review! We do love getting feedback. Brylee will be delighted. :-)
Fantastic experience: I recently had my very stubborn wisdom teeth removed by Dr Brylee. There was no way she was going to let my teeth get the better of her. Her calm and quietly confident demeanour instantly put me at ease and she successfully extracted my teeth with minimal discomfort. I would unreservedly recommend her to anyone needing dental treatment.
Linda, Slow and steady is the way to go with extractions!! Thank you for sharing, we appreciate it is never "fun" to have a tooth removed but we do try and keep the pain and discomfort to a minimum. Hope you are healing well :-)
Fantastic experience: Review for Team Dental Greerton I can’t speak highly enough of the amazing experience I’ve had at Team Dental Greerton! Dentist Brylee is absolutely fantastic—her work is completely pain-free, and she has such a gentle and understanding approach that made me feel at ease throughout my visits. The customer service here is excellent. Jess has been incredible, always looking after me so well and ensuring everything goes smoothly. The entire team is professional, friendly, and genuinely cares about their patients. If you’re looking for a dental clinic that combines expertise with exceptional care, I highly recommend Team Dental Greerton. They’ve truly gone above and beyond!
Kitty, Thanks for the wonderful feedback, Brylee and her team will be delighted to receive such a positive review. :-)
Fantastic experience: I cannot speak highly enough of Brylee at Team Dental in Greerton! From the moment I walked in, she made me feel completely at ease. Her super friendly and polite demeanour instantly calmed my nerves, and she took the time to explain everything with such care and professionalism. Brylee has truly changed my perspective on going to the dentist, it’s no longer something I dread! Her gentle and approachable nature, combined with her expertise, made for an outstanding experience. If you're looking for a dentist who makes you feel comfortable and cared for, Brylee is the one. Highly recommend!
Joe, This is what our team strive for...thank you so much for sharing and we are so pleased that your experience was so positive. Brylee and her team do understand the anxiety experienced by most people when they visit a dentist and often this prevents people from seeking treatment. Thank you for sharing your experience and we hope that it reassures others who may be feeling anxious about seeking treatments. :-)
Fantastic experience: I had such a positive experience here, warm and friendly welcome from reception, and great care from Brylee - she was knowledgeable, skilful and explained everything to me very clearly. Would highly recommend
Ella, Such a wonderful review!!! Thank you so much for sharing. I know Brylee and her team will be chuffed to get your feedback. Thanks :-)
Fantastic experience: A chunk of a tooth came out as I was eating on Monday morning. That's not good I thought as I wondered why there was no pain to accompany the discovery. Anyway, my very popular dentist wasn't available until mid-December and 3 people were already on standby. So I rang around and Team Dental in Greerton said they could see me at 12pm. Brylee was absolutely lovely from the moment I met her and I felt I was in good hands. The x-ray showed the damage to a tooth that had had a root canal many years ago. Brylee offered me an injection but she didn't think it was needed as the nerve was dead - hence no pain. I went without the injection and she did a great job. I was very happy with my experience and if my regular dentist retires, I hope Brylee is still in Tauranga.
Kerry, Thank you for sharing your experience and its great that Brylee and her team were able to assist you when you needed it. Brylee is one of our Team Dental stars and will be sticking around! :-)
Fantastic experience: Awesome team at team dental Greerton everyone is always so friendly and helpful especially fiona and jess on the front desk they are always cheerful and bubbly every time I go in which makes going to the dentist seem not so bad. Last time I had some work done on my teeth I saw brylee and she did such a great job I was very impressed. I will definitely be back
Wesley, so pleased to hear that your experience with the Team at Greerton was so positive. Thank you for sharing :-)
Fantastic experience: Happy experience all round. Special thanks to Fiona @ front desk who was a huge help with sorting problem with Zip. Thankyou.
Denis, We will be sure to let the team at Greerton know you appreciated the service. Thank you for sharing.
Negative experience: Tooth extraction by Ian. $305.00 Small “club foot” on one of the roots, was either missed or just not discussed as to the difficulty it could present. This appointment was horrific and archaic. He struggled to get the tooth to move. As time went on and he tried multiple methods he became frantic, using way too much force on all parts of my jaw, had to stop him more than once to settle him down. Several times I had to stop him from using my front teeth, top and bottom, as leverage. Tooth broke multiple times. In the end he left the root with the club foot in. Had to stitch the socket. Told me he got most of it out, I asked for an X-ray, turns out most of that root is still in there. Asked for an extension on my antibiotics script as my mouth was such a mess, I didn’t get a response until two days later and after I put this review up. Do not recommend.
Jodi, It is very distressing for us to hear that your dental experience was so negative. Extractions can occasionally be really difficult and it is not uncommon to leave a root fragment behind. Dentists often have to make a decision regarding the risks to the patient associated with removing the piece against leaving it in. I understand that you have now made contact with the team regarding the antibiotics. We wish you all the best for your healing process.
Fantastic experience: I have to say I was so happy with my experience at Team Dental in Greerton. I couldn't stop smiling the whole way home. My last dentist told me I needed to see periodontist and there was nothing that they could do for me and I felt pushed out and ignored but upon seeing Ian at Team Dental Greerton he reassured me that was not the case. He was so friendly and informative and took the time to make sure I understood everything and explained in detail what needed to be done. The receptionists are so warm and welcoming. I felt so comfortable as soon as I walked in the door. Thank you all so much. After visiting 3 other dental clinics in Tauranga I am happy to say I have found my forever clinic.
Stacey, We are so pleased that your dental experience was so positive!! Thank you for sharing your experience, we do know that visits to the dentist are not always fun and a bad experience can put you off receiving the treatment that you may need. The team look forward to seeing you again...keep smiling :-)
Fantastic experience: Fast efficient very professional sue was awesome thanks alot team dental
Jamey, So glad Sue and the team were able to help. Thank you for the review, we appreciate it.
Negative experience: Had a tooth extracted and part of the root was left inside. Was told it’s fine it shouldn’t be a problem. Well it was went back 2 weeks in a row and nothing left it in got so bad to the point that Bruce the dentist wouldn’t touch it he sent me to a specialist at an extreme cost that I can’t afford. Currently the root is still in my jaw and I’ve had infections and everything including major weight loss. And yet it remains in my mouth. People be very aware of this company.
Kerryn, Just received your email this morning and very pleased to hear that we have been able to assist you and clarify the situation. We are sorry that the communication at your initial appointment was not adequate enough for you to have a full understanding of the clinical nature of your situation. But very pleased to now hear from you that things are much improved. All the best.
Fantastic experience: Kia ora- I would like to recommend Team Dental Greerton for your dental work. They are professional, friendly and provide all the information you need as well as being cost effective. Thanks Sue for a unbelievable uncomplicated extraction today and recommendations for follow up care.
Tena Koe Stephane, We appreciate your lovely review. Thank you
Fantastic experience: The team at greerton were very friendly and welcoming and I highly recommend Bruce to help with your dental needs. Bruce made it such a comforting experience for me and helped me feel calm and at ease through my whole experience. The procedure I sat through was nerve wracking and had me full of anxiety before attending my appointment and Bruce had me walking out happy with the least pain possible. The way he did the procedure of extraction of each of my teeth was so carefully and in such a way it wouldn't hurt so much for me. My healing was very fast as a result. Thank you Bruce, highly recommend your work.
Kieran, Thank you for the wonderful feedback, we are very pleased that your dental experience was such a positive one. Bruce and the team are looking forward to seeing you for your regular check ups!
Fantastic experience: Like most people I am not one who races to the dentist until I have to! They are a valuable care profession (this is not a reason to put prices up) but the care taken of the patient. My experience at Team Dental Greerton would be right up there with a level of professionalism not experienced before. Bruce did a great job as the last time I needed an extraction I would have to say his methodology and my experience was angelic! His procedure/approach showed good training and experience.
William, Thank you for the lovely review. Bruce and the team will be delighted to get such positive feed back. We look forward to seeing you at your next visit to Team Dental Greerton. Thank you.
Fantastic experience: It's a great team at Team Dental Greerton, very friendly staff, an excellent experience all round, I would recommend anyone to go there with any dental work needed to be done
Aaron, Thank you, that is lovely feedback.
Fantastic experience: Awesome team that help you feel comfortable. Super clear and concise with their communication and honestly the first positive experience I have had with a Dentist. Keep up the great work.
Nick, So nice to get your feed back. Thank you ;-)
Fantastic experience: Sue and the lovely dental assistants/admin team were all fantastic. So friendly and helpful. Thank you for the wonderful service
Megan, Thank you...the team really appreciate the feed back. :-)
Fantastic experience: A huge thank you to Sue & the team. I have received above & beyond expected service from initial get go of appointment making, through to having several procedures completed in short time frame and receiving amazing aftercare. It can be very overwhelming visiting a dentist, however the team have made me feel so welcome and assisted to put my worries at ease. I like having all information and options provided with detailed explanations of how and why which they have done. Thanks team
Thank you so much for the detailed and lovely feedback. Our team are committed to providing our patients with a positive dental experience...Its great to be able to give them your feedback!! Thank you.
Fantastic experience: Awesome staff, experience, and price - and that's saying something for a dentist! Highly recommend
Rachel, LOL... we know its not anyone's favorite place to be, but its nice to hear that the team made the experience as positive as they could. Thank you.
Fantastic experience: We have been patients at Team Dental Greerton for over 5 years and are very happy with the treatments received. Sue is a skilled and very kind dentist, always giving clear explanations for what needs doing and reasons for possible alernative treatments. All staff, particularly Fiona, who, as practice manager and receptionist, are always friendly and welcoming and find solutions for urgent appointments
Glenys, Thank you very much for the lovely review, Fiona and the team take pride in the work that they do and are very appreciative of the feedback.
Positive experience: I can't thank the people at Team Dental enough . I went in with a lot of apprehension as to solving my issues and I was put at ease by Sue . I have had a lot of work done and I am very impressed with how everything worked out .A huge thank you to Sue and the team . Cheers Murray
Murray, Thank you so much, the team know how difficult dental treatment can be for some people and they try really hard to ensure that patients have a positive experience. Glad that in your case they were successful.
Fantastic experience: Great service from the staff at Team Dental Greerton, very professional and did a great job, would definitely recommend.
Mark, So nice to hear, thank you.
Fantastic experience: Absolutely love the team @ Team Dental Greerton! Have been a patient for almost 2 years and I cannot recommend them enough. My first appointment was for emergency treatment and I was booked with Sue...I've not been to anyone else since. Prior to and during treatment, I am always well informed, given options and made to feel I am not just another patient in the chair. I have had alot of work done on my teeth to get them up to scratch and Sue is always careful, makes me feel at ease and ensures I have been comfortable and minimised pain as much as possible during the process. She has gone above and beyond and exceeds her role as a dentist, she is amazing at what she does. Fiona and Summer at the front desk are so friendly and helpful and do their absolute best to fit me in when I need urgent attention. Team Dental Greerton have changed my narrative about dentists and I can now say I absolutely love going to the dentist, not just for the excellent service and treatment but also to see the gorgeous gals that are so kind and make my appointment that much nicer!
Hailey, It is so good to hear that the Team have provided a positive dental experience for you. We know how scary the Dentist can be and it takes time and patience to build trust. Thank you for acknowledging their efforts...its much appreciated.
Fantastic experience: I have recently had my four front teeth capped at this dental practice. Bruce was fabulous, as were the reception and nurses. My teeth are so natural that no-one has noticed. A lovely team of people doing excellent dental work.
Fay...Great news. Thank you for sharing your experience.
Fantastic experience: Best dentist experience of my life! All of the staff were amazing and friendly, really affordable fees and payment plan app available too
Danielle, Wonderful to get your feedback. Thank you so much.
Fantastic experience: Just had another filling done with Liz been going to her for many many years and I recommend her to anyone who wants a dentist or even a change ..also the lady on reception is a bonus to Team Dental
Stephen, Thank you very much for the feedback. Our team appreciates it.
Fantastic experience: Sue was amazing with me. I was absolutely terrified, (more about the outcome, than the extraction). I couldnt stop crying and shaking. Sue didn't rush me, was very compassionate, caring, non judgemental (which I believe is paramount in this profession). Sue's dental nurse was just as caring with me. Thankyou both for treating me like a human and with the utmost respect. It meant the world to me xx
Hi Gaynor, thanks for the amazing review! We know the Dentist can be a scary experience, but are so glad that Dr Sue could make things easy for you. We will be sure to share your heartfelt comments with our team. Keep smiling, team dental :)
Negative experience: Very disappointed with the service my husband had today he's been going to this practice for a few years now and spent thousands of dollars.Hes in so much pain and needs a tooth taken out they won't do the work to he's got the money he would of had the money in a couple hours just needed tooth out at his first appointment and then would of brought the money back in couple of hours there was no offer of any pain relief just that they wanted money no trust after he had given them thousands in the past. Now he's got to find another dentist. Not Happy Thanks for your reply to my concern there was a offer of appointment at 11.15am if the person with that appointment didn't want it anymore , you would ring back and let me know so not really a confirmed appointment. As for the same day payment he said he would have the payment to you in 2 hours. I found out it would of only taken 23 minutes and money would of been in your bank. No trust what so ever , been a patient a long time and all he needed was a few hours at the most and you could not offer any solutions to his pain except money first. Thats why I only give 1 star that's how you treated my husband.
Hi Allison, thank you for taking the time to leave us feedback. Team Dental appreciate your frustration at not being able to access emergency dental services. Although you were offered an appointment on the day to provide a quote for your treatment and emergency pain relief, we could not offer treatment without same day payment. Best, team dental.
Fantastic experience: Bruce... Very pleasant experience for my wisdom tooth extraction. Highly recommended
Hi Bluyero, thanks for the amazing review! We are so glad we could make your trip to the Dentist an easy and (almost) pleasant one. Thanks again for the feedback, we can't wait to share it with Bruce. Keep smiling, team dental :)
Negative experience: Don't remember the lady's name but she was middle aged to 60s, I went to see her Feb 2022 and she was so horrible, I don't normally write these types of reviews but I left that building crying back to home. First of all she was extremely rude and actually gave me even more dentist trauma so bad that I was shaking in fear at my new dentist place. My head naturally moves along during these extractions and She was getting very angry at me but I literally couldn't stop my head from shaking. Then I felt the entire thing, she didn't do the anesthesia correctly because I felt deep aching pain and sharp pains which I've neverexperience before. Then afterwards I told her it really hurt and she said to me you were just uncomfortable but I know the difference.
Hi Michaela, many thanks for getting in touch with us. We are truely sorry to hear of your experience last year with one of our Dentists. We would love the opportunity to investigate your concerns further. Can you please provide further information to us via email ([email protected])? We look forward to assisting you further. Best, team dental.
Fantastic experience: Susan Davies is awesome, I am usually so anxious going to the dentist, I didn't even feel the injections. Very caring, houghtful and explains fully what needs to be done. Thank you so much for a great job done
Hi Goddess, thanks for your amazing feedback! Dr Sue is one of the kindest Dentists out- we are so glad that she could make your visit to the Dentist an (almost) enjoyable one. We can't wait to help you out again sometime. Keep smiling, team dental :)
Negative experience: Very irresponsible staff, make an appointment but when i go there and staff said sorry we missed that. Staff talking on their personal phone all the time when i was there before one time.
Hi Talwinder, thanks for reaching out. We are sorry to hear that we may have missed the mark here! We would love to make things right- please call 07 281 1032 to speak directly to our Practice Manager, Fiona, for further assistance. Best, team dental
Negative experience: Won’t go here again. Had a chip fixed on my front tooth. Looked at it in the mirror that was given to me and I was looking at it from an angle and said it looked longer than my other front tooth. She ended up shaving it back down as well as the face of my tooth taking the enamel away I vividly remember. Looks very different to my other front tooth now a year has past
Fantastic experience: My first appointment with this amazing team. Sue was very reassuring and made me feel comfortable from the moment i stepped into the room. The process was quick and easy and the explanations and options given to me was highly valued. I would highly recommend Sue and her wonderful team at Team Dental Greerton.
Thank you :-)
Fantastic experience: Looked like a witch knitting at the gullotine as my eye tooth snapped off. Very very fast I have a new moulded tooth and it’s stunning. No pain was felt. Fabulous staff kind and really efficient. Needed fast as I was planning a trip. I cannot rate the service highly enough.
Glad we could help Janet :-)
Fantastic experience: Ive rated both Sue and receptionist Summer 5 stars for their all round professionalism and manner in making me feel at ease throughout my procedure. Thanks Sue for a job well done and for referring me for specialized treatment because of my health history. Regards. Graeme OD.
Negative experience: Prices on website are not up to date. When I went there they told me prices for the fillings start from $180, anyways I was willing to pay for the cost but they also wanted to charge me for a consultation+ X-rays (even though I sent them my last consultation+ X-rays made 1 month ago ) . All they want is to take your money. I don’t recommend this place at all
Fantastic experience: A good service and friendly
Fantastic experience: I have not been to a dentist for a while due to a bad experience. One of my large fillings fell out and I went to Team Dental Greerton . Sue Davies advised that we couldn't save the tooth and it may be a difficult extraction due to the tooth being decayed and it may come out broken. I was nervous but she reassured me , she got the tooth out in one piece and I didn't feel a thing. Thank you Sue .
Fantastic experience: Most friendly staff I've ever experienced, very transparent about what to expect and best pricing I've seen for their procedures. Definitely the only dentist I'll be going to from now on
Fantastic experience: I had amazing dental service. Had to remove a tooth and got told it could complicated. Bit nervous but it all went great, no pain and the dentist was a lovely friendly lady!
Fantastic experience: Good prices for the hygienist and they take great care of you. Will definitely be coming back for dental care!
Fantastic experience: Fantastic team, friendly and caring, I felt very at ease. Highly recommend.
Negative experience: Very over priced dentist
Positive experience: Nice simple dentist place.
Positive experience: Great welcoming place with short wait times.
Fantastic experience: An amazing team who are friendly and welcoming and make you feel comfortable from the first phone call. I highly recommend to everybody, particularly those who are nervous/scared and may not have been to a dentist for awhile. You will be treated with respect and come out wondering why you were nervous to begin with. Thank you
Fantastic experience: These guys are great, they really looked after me and I recommend them. Thanks and see you again soon.
Fantastic experience: I had to have a root canal which I was quite nervous about but the team there made it so pleasant. I was spoken to about the different steps and kept at ease the whole time. It also helped that the price was the cheapest I was quoted out five clinics. Very happy
Fantastic experience: I've never enjoyed visits to the Dental Hygienist though have come across a 'gem' at Team Dental this week. Her manner was gentle and concise and she quickly made me feel at ease. She was always a step ahead at realising what might cause discomfort and quick to ensure that this didn't occur. Her way of describing and demonstrating the most effective way of using dental floss is the best I've ever come across. I confess to learning after all these years! Thank you, Sam. Jenny Johnson. Papamoa.
Fantastic experience: Fantastic service. The receptionist greeted me with such a warm welcoming smile and both hygienist and dentist were friendly and did a great job with my teeth. I thought the pricing was also very reasonable.
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