Ilam Dental Centre
Information about Ilam Dental Centre
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-18h
- wednesday: 8:30-17h
- thursday: 8:30-18h
- friday: 8:30-17h
- saturday: (closed)
Ilam dental centre offers a full range of general, cosmetic and emergency dental care.
We provide surgic removal of wisdom teeth,, ceramic crowns, veneers, do comprehensive treatment plans and place and restore implants.
Our comment from Best Dentists Club about Ilam Dental Centre:
Ilam Dental Centre is highly praised for its exceptional service and commitment to patient care. Many clients express their gratitude for the friendly and professional staff, who go above and beyond to ensure a comfortable experience. Noteworthy highlights include:
- Expert Dentists: Dr. Saion, Dr. John, and their team are consistently recognized for their empathy, thorough explanations, and high-quality treatment, instilling confidence even in the most anxious patients.
- Friendly Atmosphere: Reviewers commend the warm and inviting environment, creating a sense of safety and comfort for all visitors.
- Efficient Service: With quick appointment scheduling and minimal wait times, clients appreciate the timely manner in which they are seen.
- Affordability: Many customers note that the value of services received greatly exceeds their expectations.
Overall, Ilam Dental Centre has earned a stellar reputation for making dental visits a positive experience, making it a top choice for anyone seeking comprehensive dental care.
Services and Treatments
Ilam Dental Centre: Reviews
Fantastic experience: Cannot praise Arlia's treatment highly enough. Went in with tea stained teeth, chipped front tooth, mismatched crown. Came out with a very balanced, clean brighter, repaired smile. Am so happy. And the cost was about 1/3 that I expected. As well, enlightening chat between dentist and assistant extended my brain. An excellent experience, top quality, value way beyond the cost. 6 stars out of 5. Dont hesitate to go to Arlia Schurr for your treatment.
Fantastic experience: I had all my teeth removed monday I was absolutely terrified I was a nervous wreck John an his assistant were fantastic I would recommend this dentist to anyone thank you so much. Nga mihi. Pania
Pania thanks for taking the time to review us.
You did so well!
John
Fantastic experience: This dental center by far have the best staff both in reception and the dentists themselves! I've gotten used to being dismissed and moved along, but Dr. Bertie took the time to explain what was happening and the process of everything which was so refreshing! Thanks to a speedy receptionist - Tui, I had an appointment booked the next day. Dr. John and his assistant then dealt with me whilst I was an anxious mess in the best way possible. Overall, I've never felt so safe and welcomed - thanks team!!
Kaitlyn thank you for taking the time to share this review. Glad to hear you felt valued and cared for.
Fantastic experience: Highly recommended ilam dental I had a great experience with Saion. From the moment I arrived, he made me feel comfortable and at ease. He was very caring and took the time to thoroughly explain everything before starting the procedure, which really helped calm my nerves. His empathy and attentiveness were clear throughout the visit, and I truly appreciated how he prioritized my comfort. I highly recommend Dr. Saion for anyone looking for a dentist who genuinely cares about their patients!
HI Matthew, great to hear about your experience. Thanks for the review.
Fantastic experience: Good service
Thanks Eddie
Fantastic experience: I started going to Ilam Dental due to the UCSA subsidy partnership. Nothing short of fantastic! Photos of the teeth are taken so that they can keep track of how your teeth have been. They are also used to cleary explain to you what is going on. Saion deeply cares about getting to the bottom of what’s causing problems and then preventing cavities from forming in the future which is awesome.
Hi Vitoria, thanks for taking the time to post. Great to hear of your experience.
Fantastic experience: Great service. Would highly recommend. 2024 update: still highly recommend
Thanks Dianne
Fantastic experience: Highly recommend Saion, he explained things very well in a kind manner and was amazingly quick. I was expecting multiple appointments for cleaning, retainer re-bonding and covering of an early cavity but he carried everything out in just 30 minutes. Simply awesome
Hi Dempsey. Great to here of your experience. Thanks for taking time to review.
Fantastic experience: Very friendly and great service
Thanks Julie.
Fantastic experience: If you want a dentist that makes you feel welcome and relaxed, is highly experienced and want the best treatment, Ilam Dental is for you. I have been a patient for a few years now and have been meaning to put a review up for some time as I believe excellence should be acknowledged. From fillings to wisdom teeth extraction and front teeth reconstruction, every appointment has wowed me. The professionalism shown is second to none. A+ for service, pricing, being seen at your appointment time (important for everyone these days) and everything in between. Thank you so much Ilam Dental for making me feel confident in myself again to smile. Kalo, you’re a star!
Hey Corey, thanks so much for taking the time to review us.
Kalo is a star!
Fantastic experience: I recently had all four wisdom teeth removed at Ilam Dental, and I must say, the experience was seamless. Saion and Dan did an excellent job of making me feel comfortable and at ease despite my nerves. The reception staff were also warm and inviting, adding to the overall positive experience. Highly recommend!
Hey Georgia, glad to hear of your experience. Thanks for sharing.
Fantastic experience: Warm receptionists and lovely team. Saion was wonderful! Have had bad experiences in the past with rude dentists but Saion explained the issues with my teeth in a very kind way. Very informative. And great to have an online booking system.
Thanks Cynthia! Saion’s been a great addition to our team.
Fantastic experience: Best dentistry experience I have ever had. Amazing team of professionals across the whole business. I needed a large amount of work done after not going to a dentist for years due to anxiety and negative previous experiences. Saion was so caring and attentive I felt really safe and in good hands the whole time. He has exceptional after care in following up after a difficult wisdom tooth extraction, going above and beyond what I expected. Big shout out to Bridget the DA whose kind & friendly nature helped me keep calm and made me feel seen as a person, not just a patient. Highly recommend this Dentistry Practice for anyone who is nervous or anxious about going to the dentist!
Thanks for the review Elias. Glad this wisdom teeth are all sorted.
Fantastic experience: Saion and Bridget are awesome!
Thanks for the review Sam
Fantastic experience: I was quite nervous about my lengthy appointment. Saion and Bridget were both incredibly professional and kind. They made me feel at ease and performed an amazing job on my teeth. I highly recommended Saion and Bridget and Ilam Dental. Thank you Hannah
Hi Hannah, thanks for taking the time to give us a review. Glad to hear your experience was so positive. We love having Saion and Bridget as part of the team.
Fantastic experience: Saion and Bridget were both brilliant and helped me feel at ease. I was pretty nervous and the treatment wasn't fun, but I appreciated the thoroughness and compassion. I had no idea I had so many issues so it was good to have them identified now and addressed. Grateful to have had such good care and will be back. The reception staff are really great too. Thank you. Micah
Hi Micah, thanks for the review. Glad to hear you feel more at ease now.
Fantastic experience: The dental clinic was above and beyond my expectations. The staff was friendly and professional, and more than happy to answer questions. The clinic's building and facilities were modern, creating a comfortable environment. Overall, a top-notch experience that left me feeling good about the checkup I received and the clinic itself, 10/10 would recommend
Hi Thomas, thanks so much for taking the time to review us. Glad to hear your experience was so positive. Regards
John
Fantastic experience: Gave me a gold tooth, I feel like a pirate now! Arrrr me hearty!
Thanks for the review Heather, hope your new ship and crew are fantastic!
Fantastic experience: Saion and Bridget were nothing but kind and professional with me and I felt as comfortable as possible for a dental appointment. Feel very grateful for their amazing service and support
Hi Georgie, Thanks for the review. Glad you felt so confident with our teams service.
Fantastic experience: Wow very nice staffs with lots smile and great job done without any pain to me. I recommend them very highly
Thanks for taking the time to review us Nirendra. So glad to here of your experience!
Fantastic experience: Thanks John and team for your fantastic service and expertise
Thanks James
Fantastic experience: Booked in because of a toothache and was so happy with the service. Really informative, kind and communicative and very well-priced as well.
Thanks for the review Jessie, Kalo's a great dentist
Fantastic experience: I had tooth refilling done by Dr Kalo. She is amazing. Made me comfortable throughout the process.
Thanks Haneesh. Kalo's a great dentist. Glad you felt comformtable.
Fantastic experience: Absolute amazing care and service. John went above and beyond in my dental experience. Thank you.
Thanks @Haven Tattoo!
Fantastic experience: Kiani and John made sure I was comfortable the whole time being 8 months pregnant & were super accommodating to get me in for the work I had been putting off before the baby arrives. I can't recommend enough :)
Thanks Becca!
Fantastic experience: Absolutely love Ilam dental, I’m a very anxious patient & they are always so kind & caring. Very general & make sure I am always as comfortable as I can be. All staff are very friendly from the receptionists to the dentists. Cannot fault at all & the price is very reasonable. Highly recommend Ilam Dental.
Thanks for taking the time to review us! So glad to hear your experience was so good.
John
Fantastic experience: I highly recommend it! Thanks, John!
Thank you. It was lovely meeting you today!
Fantastic experience: I have been going to the Ilam Dental Center for a very long time. John is super professional. Where some might see a difficult problem, he sees an an interesting challenge. From diagnosis to final result, all goes smoothly, efficiently and with a very satisfactory outcome.
Thanks Manfred, its great to hear that your experience of us is so positive!
Appreciate you taking the time to leave this.
Fantastic experience: I personally recommend Kalo Malthus as a fantastic dentist. Professional, friendly, efficient, understanding, great communication, awesome value for money. Couldn’t ask for a better experience. The reception staff are super helpful and friendly, the anxiety from visiting the dentist was hugely reduced
Hi Bronnie, Great to hear of your experience and was so positive!
Thanks for the review!
Fantastic experience: Great service and great results. They are so friendly and really tried the bet they could to work in with my unhandy work schedule. Quick to respond to questions, handy phone reminders and top notch caring and highly professional work and staff with above expected result! I would say, I'd go there as often as I can but that's not how it works with a dentist. But if you have a dentistry need, this is the place I recommend highly!
Hey John Thanks so much for taking the time to review us. Great to hear your experience. Especially for our reception team!
Negative experience: Bad service and waste of money
We don't seem to have treated anyone with your name in years ... a bit puzzled
Fantastic experience: Fantastic, helpful and friendly service. They went out of their way to fit me in on the same day because I live in a rural area. Top dentistry, caring and professional.
Hi Andrea. Thanks for taking the time to share your experience. Happy to be able to help you. Regards John
Fantastic experience: This week I had a tooth crowned. I felt safe and confident because John talked me through what was happening, and was really aware of my needs and concerns. Very thoughtful - and I didn't even feel the injection at the beginning! Excellent service.
Thanks Gina, we appreciate your feedback
Fantastic experience: I’m 50 & hadn’t been to a dentist for a few years - mostly because I’d had no issues & also a nervous patient. But I decided to go get a check. I’m so glad I did! Both the receptionist and dentist (John) were most professional and kind. Would highly recommend.
Thanks for your feedback Christina
Great to have you as a patient
-John
Negative experience: Useless at communication. Never got back to me about anything. Complete waste of money.
Hi Sofia so sorry to hear about your experience. I’ve looked into it and our practice manager was away on personal leave at that time. The person covering her role failed to get hold of you. Our practice manager will give you a call ASAP to see if we can help.
Sorry again
John
Fantastic experience: Very nice down to earth and honest place
Thanks Matthew, great to hear
Fantastic experience: Had my wisdom tooth removed here as it was giving me grief. Was really nervous but the dentist was so nice and put my mind at ease. I didn't even know my tooth had been removed, super quick and pain free!
Hi @Smokedsav91 - Happy to hear that was your experience at IDC . Regards John
Fantastic experience: I would highly recommend this dentist!! I went at the end of the day, on a public holiday during the lockdown - The staff were so kind and the dentist took his time to make sure I was taken care of. They were careful, considerate and efficient. I couldnt speak higher of this dental practice!! I have had extractions from other dentists and paid ALOT more money, but this has been by far the best experience- as far as dental visits go!!
Kirsty, somehow I missed your review! Thanks for taking the time to do so. So glad there aren't lockdowns anymore.
Fantastic experience: Friendly staff. The dentist Ren is the man. Great guy and very good skills..
Fantastic experience: Highly recommend coming to this dental practice! Friendly staff, great service. This practice is perfect for anyone, particularly if you're anxious at the dentist or wanting quality dentistry for a reasonable price.
Thanks Sophie - glad you enjoyed your visit
Negative experience: Update - seen another dental specialist, been told the same comment on how the root canal was of not acceptable quality and needs to redo the root canal again, means a waste of money & don't know if my tooth is till ok to proceed further. Worse experience ever. I had a root canal done just over a year and now this tooth has a major crack of both the tooth and filing. It is now causing much pain in the gum because of the crack pieces moves when biting. Another dentist sadly informed me after the check up that what was being done was not of the standard quality which the tooth was not solid enough which caused the crack after biting and it is possible that this tooth may now need to be taken out.
Fantastic experience: I have been terrified about getting my wisdom tooth out for such a long time, when I finally had to do something about it I was lucky to be given an appt promptly at Ilam Dental. My dentist was extremely patient with me, listened to me, and talked me through what he was doing. I didn’t believe him when he said it was all done, I had felt nothing, the procedure was so efficient and fast. Very grateful and still a little surprised that it was that easy!!!
Thanks Anna
Fantastic experience: Have been a long term client with the whole family. We have enjoyed great service and high quality work. Highly recommend.
Negative experience: To get a simple nightguard for 2 visits,have to visit 5 times..1st one i got was tearing off after 1 month.2nd one made was so loose falling off.The 3rd one i finally got not tight and doesnt serve the purpose.i am over it.i lost 300 $ for nothing .not recommended.please save ur money and time
Hi Pushya I have reviewed your records and discussed with the Dentist involved. I am very happy to see you and review your nightguard at no cost.
However I would like to note your first guard was made too thin at your insistence because you stated “that’s the way they were made in your birth country” - this was against the dentists advice who clearly outlined this would be ineffective.
This was then remade at no cost to you, in accordance with NZ dental standards, and we have received no further contact from you.
As stated I am very happy to look at this if there are still concerns.
Look forwar to hearing from you.
Regards John, IDC
Fantastic experience: Great friendly professional service. Recommended.
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