Mount Roskill Family Dentist

Mount Roskill Family Dentist
Inside Mt Roskill Medical center 22 Stoddard Rd
1041, Auckland
+6496200096

Opening hours

  • sunday: (closed)
  • monday: 9h-17:30
  • tuesday: 9h-17:30
  • wednesday: 9h-17:30
  • thursday: 9h-17:30
  • friday: 9h-17:30
  • saturday: (closed)

Our comment from Best Dentists Club about Mount Roskill Family Dentist:

Mount Roskill Family Dentist is highly regarded for its exceptional dental care and dedicated team. Customers consistently praise the friendly and professional environment, with many noting the clinic's calming purple-themed atmosphere that adds to the overall experience. Patients appreciate the attentive staff, particularly Dr. Pavai, who is commended for her skillful approach, gentle technique, and thorough explanations during treatment.

Key highlights include:

  • Quality Care: The clinic offers excellent dental services, from routine check-ups to complex procedures, ensuring that patients feel comfortable and well-informed throughout their visits.
  • Affordable Pricing: Many users mention that the prices are reasonable compared to other dental practices, making it an accessible option for various patients.
  • Quick and Efficient Service: The team is noted for their efficiency, with many patients receiving prompt care despite a busy schedule.
  • Strong Community Trust: Repeat customers and referrals highlight the trust in the practice, with numerous patients returning for ongoing dental needs.

Overall, Mount Roskill Family Dentist stands out as a 'hidden gem' in the community, offering a combination of excellent service, affordability, and a caring approach that leaves patients feeling valued and satisfied.

Mount Roskill Family Dentist: Reviews

4.7/5 (38 Reviews)
Mrs Rafiq 9 months ago

Fantastic experience: I had a very friendly, fast and good quality treatment. Would surely recommend this quiet, slightly hidden gem.

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you very much Mrs Rafiq for your kind words and for your time.

anand virdi 9 months ago

Fantastic experience: Always been very help

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you very much for your kind review and your time.

Yajnanarayan Maravanthe 1 year ago

Fantastic experience: I have been visiting Mount Roskill Family dentist every now and then including my family members. I am extremely happy with service of Dr. Povai and assistant Sangeetha and other team member. Inspite of their busy schedule, Dr.Povai and her team responding to phone calls and emails quickly and positively. Their services are excellent including the cost of treatment. I had referred to one of my colleagues who also provided excellant feedback about their services. According to me, it is worth visiting Mount Roskill Family Dentist to take a treatment from smily team members as they are result oriented team. Best of luck team and keep continuing good work.

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you very much sir for taking your time to write us thus this kind and wonderful review. . We are grateful. Thanks again.

Malvar Alberto (Albert) 1 year ago

Fantastic experience: I have known Mt Roskill Dental since 2016. Dra Pavai and her assistant sister are both so friendly, accomodating and great people to deal with, from tooth cleaning, extracting, braces and denture making at a very affordable prices. Highly recommended for your dental needs.

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you very much Albert for your kind words and taking your time to express your thoughts. Many thanks .

neha mehta 1 year ago

Fantastic experience: I recently had my wisdom tooth extracted, and I couldn’t be happier with the experience. From the moment I walked in, the entire team made me feel comfortable and well taken care of. The office has a wonderful purple theme that adds a calming and modern touch to the atmosphere, which I absolutely loved! Dr. Pavai was incredibly professional, friendly, and reassuring throughout the whole process. I felt confident in their care from start to finish. The team was attentive and knowledgeable, explaining everything in detail and making sure I knew exactly what to expect before, during, and after the procedure. Thanks to the entire team for such a fantastic experience! I highly recommend this practice to anyone in need of dental care.

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you so much for taking your time to write such a glowing review Neha! We are so happy to hear that your experience with us was a positive one. Your recommendation truly means a lot to me and the entire team. We’re so grateful for your trust and look forward to taking care of you in the future!

Dolly Pascual 1 year ago

Fantastic experience: The quality of service/treatment in this dental clinic is excellent. Dr Pavia is kind and has gentle hands. I did not feel any pain during and after the treatment. She takes care and monitors/follows up her patient. The staff are caring and respectful. Most of all the price is reasonable. Thank you, Dr Pavia.

Sreenu G 1 year ago

Fantastic experience: I recently visited Dentist Pavai for a tooth extraction for my daughter, and I am happy with the experience. Pavi took the time to explain the entire process beforehand, which made me feel much more at ease. The staff were incredibly friendly and professional, ensuring I knew what to expect. The procedure was quick and surprisingly painless. Dr. Pavai's technique was gentle yet efficient, and felt like my daughter was in skilled hands. I highly recommend Dentist Pavai to anyone needing a tooth extraction. The entire experience was as smooth as it could be, thanks to his expertise and caring approach.

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you so much for taking your time to write this nice review for us.

Pounamu A 1 year ago

Fantastic experience: Really affordable prices compared to other dentists. I have a fear of dentists and she was very calming, professional and empathetic. Made sure i was comfortable and as pain free as possible.

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you so much for your kind and encouraging words Mr Pounamu

Silv T 1 year ago

Fantastic experience: Decent dentists..extracted a wisdom tooth. Dentist took her time so didn't need any surgery. I also received a super urgent time on Saturday.. So i went to work next day. No pain in the process and not forced to take any medication unless needed with prescription

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you very much Sam for your kind and encouraging words.

Roshan Jacob 1 year ago

Fantastic experience: Excellent. Highly recommended Dentist. Wisdom tooth extracted and am very pleased with service. Great work.

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you so much Roshan for your review and feedback. Thank you.

Tanya Hutchinson 1 year ago

Fantastic experience: What an amazing dentist, very kind and compassionate. All her staff are wonderful too, and I love the purple themed clinic. Fair and honest pricing too. I used to be scared to visit the dentists, but not anymore. I'll keep going here until Dr Pavai retires. I'm so happy I have found this hidden gem

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you much Tanya for your kind words. We are delighted to see you happy.

Sujata Roy 1 year ago

Fantastic experience: I have been a loyal patient of this dental practice for over 4-5 years, and I cannot speak highly enough of the exceptional care and service they provide. As my orthodontist, they have consistently delivered a high level of care, ensuring my dental health is in top shape. Not only do they offer top-notch orthodontic services, but they also prioritise affordability without compromising quality. Their dedication to providing great service at a reasonable cost is truly commendable. I highly recommend this dental practice to anyone in need of orthodontic care. Whether it's for routine check-ups or specialised treatments, you can trust that you'll receive the best care possible. Thank you to the entire team for your outstanding service!

Mount Roskill Family Dentist
Mount Roskill Family Dentist

We would like to convey our heartfelt thanks Sujatha for taking your valuable time to give such an encouraging review. You have been so kind to us. Wishing you a bright future ahead.

Tama Mohetuki 2 years ago

Fantastic experience: She is very good at her job thank you so much definitely I found a good and respectful price

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you so much Tama for your kind review.

J Robertson 2 years ago

Fantastic experience: Great experience at MRFD. Thanks team.

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you so much Robertson for your kind words. Thank you.

Bony Sahni 2 years ago

Fantastic experience: Excellent dental treatment Very professional Good hygiene Very Happy Both sisters work as a good team

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you so much Bony Sir for your kind words.

Isabella Thompson 2 years ago

Fantastic experience: Sangeetha and her team did my wisdom tooth extraction with care and efficiency. My wisdom tooth needed quite a difficult procedure to remove however they ensured my comfort throughout the procedure, checking if I felt any pain and or discomfort. I would recommend them for any dental work. Thank you

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you so much Bella for your kind words . We are delighted to hear from you. Thanks again.

Mayhur Shah 2 years ago

Fantastic experience: Dr. Pavai, Sangeetha and other team member are very well experienced, kind and helpful. I have been consulting Dr. Pavai since 4 years and always found them accommodating, with an initial quick check up instead of prescribing costly and sometimes unnecessary treatments. Highly recommended. Thank you Dr. Pavai and the team.

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Its great to hear you had such a positive experience with us! We always strive to provide affordable yet professional care so it's wonderful to hear that. Thank you very for your kind words Mayhur.

Nishanth Sangeeth 3 years ago

Fantastic experience: I very highly recommend this dental practice. I've had two wisdom tooth extractions which were were removed with exceptional professionalism. I've also had braces and Dr Pavai has been extremely patient and considerate and always listened to my concerns. Dr Pavai is an exceptionally patient, skillful and sincere dentist and the dental assistant is also very kind and accommodating to my schedule.

Alisha Hunt 3 years ago

Negative experience: It was my first time visit to the clinic. The receptionist whitout checking appointment system she told me they fully booked till end of Jan. She not even try to have a look the booking what day I can come.. she looking so angry.. if you don't have time to checked your booking system then don't work.. I heard bad about this place but it's closed to my home that's why I went to try.. but never ever again .. I can't recommend it to anyone .

Francy Jose 3 years ago

Fantastic experience: I had my wisdom teeth removed at the dental care . It didn't hurt at all and it was a pain free experience.They did a really good job and I would definitely recommend others to go to this clinic. My rating is 10/10.

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you so much Francy for your kind words. Many thanks.

Wui-Shen Tay 3 years ago

Fantastic experience: Dr Pavai is very friendly and very experienced dentist. The staff at Mount Roskill Family Dentist made me feel comfortable and confident with their experience and technically. They are awesome team with smooth and efficient process, very caring and happy to answer any questions. Highly recommended!

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you so much Wui Shen for your kind words. many thanks for the lovely review.

Sione Sione 5 years ago

Negative experience: My wife recommended me to fix my teeth with this dentist, because they were very helpful and show professionalism. That is not the case with me. I was told that because of covid, there will be a delay of fixing my teeth of about 3 months plus backlog they have with other people. So this was from November of last year 2020 to February 2021. When February came, they told me that if I to go through with the root canals; they advised that it would have to be done in another couple of months. Otherwise, if I to pull my teeth off, they can do it straight away. So all the 3 months of waiting from November to February, this is the best they could come up with. They could have advised me somewhere in December instead of wasting my time.  A couple of things that I found very dodgy with this dentist. 1. When I first met with them, I had to fill in Work and Income subsidised forms. Why are they asking me and keep reminding me to send the completed signed form to Work and Income to subsidise the payment of my teeth, when I work full time and can afford it? 2. The receptionist is advising me via phone on what to do with my teeth when she is not the dentist. She talks about wisdom tooth that needs to be pulled. This obviously tells me she does not even know which of my teeth that needs fixing, and I don't have a wisdom tooth.  I don't recommend this dentist to anybody. Hopefully, I'm the only person who had an awful experience with them. 

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Hi Sione
We are sorry that you feel this way about us. We are happy that at least your wife had a positive experience and has recommended us to you.
Please hear our explanation. You came on the 25th of November with tooth ache. We suggested root canal or extraction for 2 teeth that were involved. You said you will think about it and left. I understand that by the time you decided to go ahead with root canal it was February after the first lockdown this year.  By this time our schedules became very full and we were unable to provide an immediate appointment for root canal as it takes longer appointment time frame than  extraction.This is the reason we asked you to get the quickest available appointment from some other clinic.We are extremely sorry if this caused inconvenience to you.

As for the WINZ suggestion it makes no difference to us if you pay for the treatment through Winz or yourself. We only suggested the Winz option as many patients are not aware that Winz helps with dental treatment if they are eligible. So,we gave you the Winz quote for the 2 root canals. It's 100% your decision whether to use it or not. We are not able to comprehend why you find this dodgy as the sole discretion of using it or not lies within you as only you know about eligibility status.
Please understand that the lockdown situation is way beyond our control and made us unable to accommodate every patient even though we tried our best.
We are sorry for the inconvenience.

M for Marvel TJ Bishton 5 years ago

Fantastic experience: it was pleasant experience and well informed communication. My 100% recommendation for this clinic. Very professional and friendly team.

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you so much for your kind words. Your words of appreciation means a lot to us. Many thanks.

Pooja Vyas 5 years ago

Fantastic experience: Had a pleasant and pain less experience while getting a molar tooth filled here. Initial assessment was for a root canal but after starting the procedure and cleaning up, Dr Pavai realised a filling would be a better solution. Appreciate her honest advice and care(saved me a lot of $$$). The assistant is super nice as well. Fairly priced and highly recommend.

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you so much for taking so much 9f your time and your kind words Pooja.Much appreciated.

Sean Carey 6 years ago

Fantastic experience: Was in need of some dental work urgently and had heard about the surgery and its local. They got me in within the hour, took an xray and gave me my options keeping me well informed, I would have no hesitation in recommending them for all your dental needs and they are very reasonably priced. Friendly staff and A1 work thank you.

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you so much for your very kind review Sean. Much appreciated.

Warda Mehreteab 6 years ago

Fantastic experience: The best dentist I ever seen. I love the way they treat customers.

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you for your time and providing us the feedback. Much appreciated. You have a nice day.

jude nixon Malackiyas 6 years ago

Fantastic experience: I had my wisdom teeth removed at the dental care . It didn't hurt at all and it was a pain free experience.They did a really good job and I would definitely recommend others to go to this clinic.

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you for sharing your experience with us Malackiyas. It means a lot to us and you have a nice day. Regards Sangeetha

Nishane Fernando 6 years ago

Fantastic experience: Great service & highly professional. I have had 2 of my wisdom tooth removed on 2 different occasions by Dr. Pavai and things were very smooth. Clear instructions were given post removal of the tooth and I felt I was in good care. I was at work the next day doing a 12 hour shift. No issues.

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you so much Nishane for the lovely words. You have a nice day.

Elvira 6 years ago

Fantastic experience: Great professional, honest service, very reasonable prices. Highly recommend.

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you so much Elvira for the lovely comments. You have a nice day.

Kiran & Salleigh Wellman 6 years ago

Fantastic experience: This place is really good, the lady dentist and her assistant are really caring and do an awesome job.thanks guys

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you so much Salleigh for your kind words and review.

Ming Lee 6 years ago

Fantastic experience: Really lovely team of two. They keep everything really clean and tidy and room is small but beautiful! Have had a few fillings and xrays done with them and they have always turned out great. Good prices and excellent work, thanks :)

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you so much for your kind words Ming.Thank you so much for taking your time to write this review.

Sarah N 7 years ago

Fantastic experience: Very lovely and professional. Put me at ease when I was very nervous. Did a great job too and fairly priced. Will be going here forever! 10/10.

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you very much Sarah for your kind words and the generous review. Thank a lot.We will do the best we can.

Prashant Suratwala 7 years ago

Negative experience: I contacted them yesterday for Root canal treatment quote and finance option with Q card. Initially they said that usually accept Q card payment. I explained to them that I been approved for Q card today only so don’t have a card with me as it takes upto 10 days to receive it to which they reacted weird saying that generally people would pay with Q card directly as the Practise don’t deal with Q card themselves for clients. After this they had discussion among themselves and told me that I can just come for check up rather then treatment and they will give me antibiotics which I already have with me so had so no point going there just for check up when you require a actual treatment. Such a waste of time from their side just to make money without any care for patient.

Adam 7 years ago

Fantastic experience: A friendly and professional dentist and assistant, I highly recommend them! She tells you exactly what will happen, walks you through the process and options. I had a filling done, and it is perfect work.

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you Adam for your kind words.

Alli 8 years ago

Fantastic experience: First time at this place, very happy staff were friendly and helpfull.

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you very much for the kind review.

Cpt Bubbles 8 years ago

Fantastic experience: Shes the bomb doesnt judge my teeth and fixes them

Karen Dobson 8 years ago

Fantastic experience: This dentist is the best I have ever been to I highly recommend them. I been 3 times now and will never go to anyone else, its so hard to find such caring and attentive dentists.

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you so much for your kind words Karen.

Vanz 8 years ago

Fantastic experience: Last time I went there (few months ago) the whole experience was great! Made me feel at ease and comfortable, talked me through it, gave me suggestions and it didnt hurt one bit! Even though I expected a lot of pain I had none.. thank you and will be back

Mount Roskill Family Dentist
Mount Roskill Family Dentist

Thank you for the nice review Vanessa :)

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