South Waikato Dental Surgery

South Waikato Dental Surgery
42 Tirau St
3411, Cambridge
+6478838727

Opening hours

  • sunday: (closed)
  • monday: 8h-17h
  • tuesday: 8h-17h
  • wednesday: 8h-17h
  • thursday: 8h-17h
  • friday: 8h-17h
  • saturday: (closed)

South Waikato Dental Surgery: Reviews

3.7/5 (39 Reviews)
Tai Blackburn 5 months ago

Fantastic experience: Fantastic dentists. Does Community Services Card / Supergold discounted rates. Did exactly what I needed every time. One cracked tooth repair and one tooth removal.

South Waikato Dental Surgery

Thankyou for your positive review. We are very pleased to hear you have been happy with our services at South Waikato Dental Surgery. We hope in the future to provide a great experience again if required.

Peter 6 months ago

Fantastic experience: Stunning pain-free service. Compassionate and skilful dentist and staff. Prices are extremely fair, much cheaper than the somewhat greedy fees often found in larger centres. Thankyou

South Waikato Dental Surgery

Thankyou for your positive review. We are very pleased to hear you have been happy with our services at South Waikato Dental Surgery. We hope in the future to provide a great experience again if required.

Karen K 7 months ago

Fantastic experience: Ages back, before Afterpay was a thing, SWD did their own version. We'll be forever grateful for the late night option and for excellent, inexpensive advice, options and work. Thanks to Dr Hamid and Sharina.

South Waikato Dental Surgery

Thankyou for your positive review. We are very pleased to hear you have been happy with our services at South Waikato Dental Surgery. We hope in the future to provide a great experience again if required.

Suzie Q 7 months ago

Fantastic experience: Ann is absolutely amazing. Very thorough professional and kind which I look for in a dentist. Overall amazing service and wickedly affordable. Easily one of the cheapest dentists in the country with highly skilled professionals. Thank you for a great experience.

South Waikato Dental Surgery

Thankyou for taking the time to let us know such a positive review. We are pleased to hear you were happy with our service.

Cade Smith 1 year ago

Negative experience: Rip off place I got quoted 4500 to make up a tooth so went somewhere else got it done for 3400.

South Waikato Dental Surgery

Thankyou for your feedback. We are sorry that our normally very competitive pricing was not the best for you but we do appreciate knowing and in the future we may reconsider these prices

Michelle Kidd 1 year ago

Fantastic experience: Ata mārie What amazing people. These people went over and above my expectations to help me. The assistance I received solved my problem. I am very grateful. Nga mihi maioha Michelle Dianne Kidd QSM

South Waikato Dental Surgery

Thankyou for taking the time to provide such positive feedback. We are pleased to hear you were happy with our service

robin tioke 1 year ago

Positive experience: Needed an xtraction on the Wednesday 21st August they pulled it the next day. So good to have that done. I waited maybe 15 minutes the surgery took 10 minutes. Thank you guys. 2nd visit yesterday 12 sept for a tartar sraping arrived early 5 min wait in i go teeth unplaqued so happy more work required fillings next.

South Waikato Dental Surgery

Thankyou for your positive feedback Robin. We are pleased to hear you were happy with our service. We hope your recovery is going well.

Joanne 1 year ago

Negative experience: If you are considering this place for any dental work I strongly advise to go elsewhere. The dentist didn't even bother to communicate with me, nor provide written information to take away. Informed consent doesn't exist. Then went doing procedure anaesthetic reaction lead me to be unable to breathe. I was struggling and it was a medical emergency but the female dentist did nothing. Instead They tried to say it was normal! Wrong! Ive had life time of dental and know its not normal to have it happen. End result is I was in hospital 3 days later with AE staff believing and stating it was a direct reaction to what occurred at this place. I was in hospital for a week. Next when laying a formal complaint with owner of business she choose not to deal with it and put it onto the practice manager instead who thought it appropriate to try to force a letter to get me on the same page as them. - in other words cover their butts. They even tried to "buy me off" with petrol vouchers... Owner never communicated with me at all. So they don't know how to do business or make sure rights or processes to informed consent are carried out. Note: Only one dentist in the practice (male) is registered with NZ Dental Council. BE WARNED! Their reputation goes before them in the industry circles. They are even attempting to hold government funding money after stating all monies will be returned. Don't go there! The one star is only for the one individual receptionist who attempted to do service recovery and assisted when I was left in tears there.

South Waikato Dental Surgery

Hi Joanne. Thank you for your feedback. I’m sorry that you are unhappy with our service. I am contacting you directly about the concerns you have raised. Please also feel free to contact our surgery on 0800 466 930 or [email protected]. The registration status of our dentists can be searched on the New Zealand Dental Council Register. All practising dentists must be registered with the Dental Council of New Zealand and have an annual practising certificate.

Tracy Meha 2 years ago

Negative experience: Walked in quietly and politely, reception glared at us and continued her phone call so we obviously waited, after about 5 minutes realised it was a personal phone call had to wait for a different receptionist. Really rude experience and why is she on a personal phone call while customers are waiting. Very mediocre performance and quite lazy on her end

South Waikato Dental Surgery

Hi Tracy. We are sorry to hear of this experience at our South Waikato Surgery. We have spoken with the receptionist concerned regarding this incident and would not expect this to happen again.

Irene Collins 2 years ago

Negative experience: Today was the worse service I've received from the south Waikato dentist Puturaru from the dentist I had . I was examined and my top teeth on my left side was hit with this instrument to check if loose I where a partial that wasn't removed My bottom left tooth needed extracted I she again use this instrument tapped my teeth to see which one was loose . Then x-ray showed the one. She then injected me to numb the area putting it in my cheek not my gum . Then she put it in my gum by loose tooth . It was the wrong stuff to used she started on removing the tooth and then used a drill to do what . When I got off the chair I was shaking and un steady Idry reached shaking . It cost 220 dollars. Thanks to the care of one of the reception I started coming right . It took me until after 4 pm before I came right . Now I have a sore tooth on the top left hand side where the wire goes on my partial I can't wear it . Not happy. I have called the practice waiting for a outcome. That out come resulted in a check .more x-ray showing my top molar was loose instead of taking it out they left in there . Today 28/01/2024 my husband took my to city smile dentist in Hamilton due to tooth pain . They x-rayed it and removed it . At 400 dollars. Money I should not off had to fork the incompetent of the dentist is discussing. There was no patient care or accountability. I will not be returning back . After I had to go out of Tepoi to get it sorted. I've changed my review rating 1

Paul Sparks 2 years ago

Positive experience: Been my dentist for 5+ yrs, always excellent, appt quick.

Claire Van Haaren 2 years ago

Fantastic experience: Great experience (for a dentist!) Friendly dentist spelt out my options then did the deed. Almost painless, especially the bill. Very reasonable.

Donovan Hay 2 years ago

Fantastic experience: I've been a customer of South Waikato dental for 16 years. I've had work done by 3 different dentists there. I've experienced exceptional treatment there!

Barbara Bew 2 years ago

Negative experience: I attended for a booked 0915 hour appointment waited and waited to be seen and walked out without seeing the dentist goodness knows what time I'd have been seen why this dental practice has an appointment system is beyond me they obviously arnt bothered about keeping clients if the dentist can't be on time I was asked if I wanted to rebook an appointment I declined the offer I've found a more reliable dentist when I get prompt service

South Waikato Dental Surgery

We are sorry you have had a bad experience at our surgery. Sometimes dental treatments can take longer than expected and we should have better communicated this with you at the time. We appreciate your feedback so we can address this in the future

Caitlin Hayes 2 years ago

Negative experience: My partner Came in for a check up and ended up needing and having a filling. The dentist he had did not offer him any numbing at all. She then started drilling at his tooth which obviously caused a lot of pain, he tried to tell the dentist it was stinging. She stopped and said your tongue but didn’t allow him to speak and she carried on. By the end of it he was in extreme pain and was glad it was over. Once home his gum and tooth were sore for the rest of the night. He was advised he is needing another but because of this experience he is really not wanting to come back. I called in regard to this and was told to email which I never had a reply to or a follow up email

South Waikato Dental Surgery

Hello Caitlin
We are sorry to hear that your partner had a painful dental experience with us. We have responded to your email regarding this. Thank you for your feedback.

Tia Ting 2 years ago

Fantastic experience: Excellent dental, staff are wonderful. A+++++ highly recommended

Rachel Grant 3 years ago

Negative experience: would not recommend this dental practice. Molar extracted and the dentist was a butcher! Ended up at after hours doctors a couple days later to get treatment for an infection and then another two days later at an emergency dentist in Hamilton so they could take out the pieces of jaw bone that been broken off and left in there to fester. Some of the worst pain ever experienced. Everything seemed rushed and no care.

Matt Hill 3 years ago

Fantastic experience: Speaking as one who has dental anxiety, these people are brilliant, bedside manner and reassurance is second to none, I recommend these guys to EVERYONE, they listened, got the job done, heck even the receptionists are awesome, don't let the location fool you, travel, it's worth it!!! Keep up the fantastic work guys, see again soon!!!

Hayley Mckee 3 years ago

Negative experience: Absolutely traumatising experience and the lady that did it took the wrong tooth. I cried whilst I was there and for an hour after I left. Very rushed job, lots of young girls (staff) talking about there weekend and laughing and giggling. Very unprofessional, rushed and overall traumatising. I felt so unsafe and uncared for. Had to then, go and get the tooth I asked to be removed, removed by another dentist a week later.

Bobby Hill 3 years ago

Fantastic experience: Good friendly helpful people to get the problem fixed highly recommended

Sarsha Waite 4 years ago

Fantastic experience: This was the only dentist open over Christmas and they saved by butt from an additional week of pain. By far the best dental experience ive had. Im actually terrified of dentists yet i felt comfortable and at ease. There was no pain and i immediately booked again after my initial procedure to get my teeth sorted, something ive never done, knowing it needed to be, with another dentist. Wonderful friendly staff, calm atmosphere, knowledgeable dentist. Fantastic pricing also. 100% recommended

KATHERINE BARBARA Thomas 4 years ago

Positive experience: GREAT FOR EMERGENCY EXTRACTIONS & PRETTY REASONABLE COSTS

Bill Connolly 4 years ago

Negative experience: Not that good

Helena Irina Collins 4 years ago

Fantastic experience: The south Waikato dentist is awesome and have been kind and work with payment plans to suit just recently had moulds done for a new partial it looks amazing. Picking it up end of month . Professional services.

Peter Vernon 4 years ago

Negative experience: Never again go back

Hema Lewis 5 years ago

Negative experience: Had a bad experience went last wed to extract tooth. And the dentist was to harsh felt like my jaws will fall out. I am still having lots of pain in my gums . Wont recommend. Pay for tooth extract and suffer with pain

Te Aroha Manuel Ogle 6 years ago

Fantastic experience: Excellent service

Rob Hallett 6 years ago

Fantastic experience: The service was second to none very lovely staff very professional was in an out and very reasonable price cheers ladies.

Annette papara 6 years ago

Fantastic experience: From the beautiful ladies on the front desk KimI and Michelle. To my favorite dentist Mira and her assistant Dana who are amazing at making you feel comfortable the best team ever . A laugh at the dentist ???. Who would ever have thought. You are all AWESUM !!!

Kathryn Davies 6 years ago

Fantastic experience: The lady dentist's are great .

Amanda Rowe 7 years ago

Negative experience: Rough and very rushed job to get my teeth cleaned plus i had to wait over an hour past my appointment time. yes they are cheaper than most places but next time i will pay the extra 20 dollars and go somewhere where they do the job thoroughly

John Roiall 8 years ago

Fantastic experience: Very good service

D Steedway 8 years ago

Fantastic experience: Great prices and a very good Dentist.

chase harber 8 years ago

Fantastic experience: Awesome dentists that are really great at what they do i have had 3 tooth extractions here and it has been a pleasent experience everytime good pricing too

Kaysh Miller 9 years ago

Fantastic experience: i had a great experience while getting my tooth pulled.. they took great care of me although i was a nervous wreck. wiill be back the next time i need dental work

Mariana Vargas 11 years ago

Fantastic experience: Gloria is the best dentist I have ever had. She is totally honest, only suggests work that is actually needed, and is always available for follow-ups if anything bothers you. These dentists do a great job serving the community at very such affordable prices you wonder how they manage to cover their costs!! Thanks for your services.

Linda 12 years ago

Fantastic experience: Excellent service and very reasonably priced.

Lynda Clifford 13 years ago

Fantastic experience: I would like to recommend South Waikato Dental to anyone and everyone, they provided me with an extremely high level of service and follow up procedures. The staff went all out, to assist me in what was a very complicated matter. Words can not express how greatful I am. I highly recommend them as being the best dental service provider I have come across in over 50 years!

Gregory Clarke 14 years ago

Negative experience: Cheap prices, but half of the root canals done, failed! Cost more to have tooth pulled. Dentist is too happy to inject... dont expect numbing gel

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