Dentistry With A Smile
Information about Dentistry With A Smile
Opening hours
- sunday: (closed)
- monday: 8h-18h
- tuesday: 8h-20h
- wednesday: 9h-18h
- thursday: 8h-17h
- friday: 8h-16:30
- saturday: (closed)
If you’re looking for a Dental Surgery in Hoon Hay or a Christchurch Dentist in general, look no further than Dentistry with a Smile Christchurch. Offering the full range of dental services, we pride ourselves on our quality of work and service.
Our comment from Best Dentists Club about Dentistry With A Smile:
Dentistry With A Smile is a highly regarded dental practice in New Zealand, known for its exceptional patient care and friendly staff. With a history of positive experiences spanning over 32 years, patients consistently express their appreciation for the professional and caring service they receive.
Key highlights include:
- Expert Team: Patients rave about the expertise of dentists like Helen and Laura, who deliver professional care with a gentle approach, making treatments like tooth extractions and fillings virtually painless.
- Comprehensive Care: The staff take time to explain procedures and address patient concerns, ensuring everyone feels comfortable and informed throughout their dental visits.
- Exceptional Service: From welcoming receptionists to skilled dental hygienists, every team member contributes to a positive and reassuring environment for patients.
- Emergency Care: Dentistry With A Smile is praised for accommodating urgent cases quickly, often managing to see patients within a short time frame.
- Positive Experiences: Many patients highlight their satisfaction with minimal anxiety during treatments, thanks to the staff's supportive manner and professionalism.
Overall, Dentistry With A Smile stands out for its commitment to patient satisfaction, making it a reliable choice for dental care in the community.
Dentistry With A Smile: Reviews
Fantastic experience: I have been a patient here for over 32 years and have always been looked after very well. Highly recommend.
Hi Colleen,
Thank you for your kind words - we pride ourselves on patient care!
Looking forward to seeing you next time you are in,
Hannah
Fantastic experience: Who loves the dentist? I was pleasantly surprised with a trusted diagnosis and plan. The dentist Helen was great as was the oral hygienist explaining every step with minimal anxiety and a clear plan. Would highly recommend
Negative experience: We want your $$$ is the feeling i got from this place
Hello,
Unfortunately as your profile is anonymous, I am unsure what this is referring to.
If you would like to contact me at the surgery, 03 338 0088 or [email protected]. I'm more than happy to discuss your concerns and explain any treatment suggested for you.
We pride ourselves on patient care and are not financially driven.
Thanks,
Hannah
Practice Manager
Fantastic experience: Amazing experience at Dentistry with a Smile yet again. Helen is amazing and incredibly professional. Dental Hygienist Allana was great with talking through the process including any sensory input to expect during the cleaning and was really helpful with discussing the best cleaning regime for my teeth!
Fantastic experience: I had the best experience getting my wisdom teeth out with Dr Imogen Scott. She was professional and explained everything making me feel at ease. I was really nervous because I have impacted teeth that I had been told were hard to get out but the procedure was a breeze. Thank you team
Fantastic experience: I am terrified of the dentist and these guys were fabulous from the reception to the actual dentist I would highly recommend
Positive experience: Great customer service! I think I’ve had maybe 3 fillings at dentistry with a smile and they were amazing, I’m had 2 in one day and 1 in another, was pretty much painless and super quick! I’m about to book another appointment because I think I have another cavity as my tooth feels a bit funny
Fantastic experience: Great staff and amazing people
Fantastic experience: I had my tooth extracted with Laura. She is so lovely and gentle, when she numbed my gum i barely felt it. I have seen another dentist there before that was also great and kind. :) it's what you want in a dentist.
Fantastic experience: Incredibly friendly staff and professional services.
Negative experience: If I could give 0 stars I would as soon as you miss a payment which you said you'd pay as soon as you could , they start messaging you and threatening you saying they'll send their boys out to uplift items from your house anyway I managed to pay what I owed and they still kept hassling me , would not go here stay away!!! To the reply below this was about 7 years ago but only had written review now as it was traumatic for me being a single mum and not knowing whether people were going to come through my house
Hi Karen,
I am confused as we cannot find your patient file in our system. I am the only person who manages accounts and have not had any conversations with patients like this, in regards to their accounts. Furthermore I work with patients to come up with different options over a period of time to ensure that they are able to settle their accounts, depending on their financial situation.
It sounds like your account might have been forwarded onto a debt collection company, in which case you need to follow up with them.
Kind regards,
Hannah
Practice Manager
Fantastic experience: IS C0STLY BUT C0NCIDARING Y0U SH0ULDNT BE REGULARLY-G0ING ISNT BAD WAS ALS0 LESS THAN I WAS PREPARED D0 PAY APARENTLY M0RTALS CANT STIL FIGURE WICH T00TH IS HURT EXEPT TAPING . WAS S0RE-PR0CES BUT SH0ULD BE W0RTH & I W0ULD I WAS RESPECTED & TREATED AS SH0ULD TREAT ANY B0DY ELSE _____ THANK , HELEN & RECEPTI0NISTS
Fantastic experience: Been going here forever.. friendly staff. The will listen to what you ask for and advise carefully.
Thank you for your lovely review!
Kind regards,
Dentistry With a Smile Team
Negative experience: They used to be good.Went for a winz quote for a bad toothache they make u pay $50 up front.waited a week for a cancellation to get tooth removed.pain was bad so went to another dentist who removed tooth straight away and for less money.Needless so say I have now changed dentists.
Hi Adam,
Thank you for your comments.
As we explained when you rang for your initial appointment - our policy with WINZ appointments is for a patient to pay a $50 deposit, if possible, which is then refunded to them once WINZ has made payment.
In regards to your appointment, we are sorry that you had to wait. Your treatment was more complicated and we needed more time in an appointment to be able to treat you safely and professionally. We are also experiencing an incredibly high volume of patients needing appointments at this time. We are running a cancellation list and doing our absolute best to see patients as quickly as possible. We were able to offer you an earlier appointment but you had one elsewhere.
Kind Regards,
Dentistry With A Smile
Fantastic experience: I had a wisdom tooth removed by Laura, she was fast and professional. She explained the process and recovery exceptionally well and easy to understand. She was also very kind and empathetic of my situation. Thank you for the great service.
Thank you for your wonderful feedback Sophia. See you next time!
Fantastic experience: Definitely professional service. Very pleased that I go regularly. Healthy teeth and gums 100% helps with overall health.
Fantastic experience: Great pizzas
Fantastic experience: Very good dentist, I had a dental emergency during the COV19 lock-down, Dentistry with a smile were able to see me (following strict protocols) to apply treatment until the lock-down is lifted so additional work can be done. The work carried out was excellent, the staff very helpful and friendly. Normally I do not like dental work, but Dentistry with a smile is an exception. I really liked how the dentist kept asking me "if I was ok" during the procedure and the options for treatment as well as the followup work.
Fantastic experience: I had a severe toothache and made the decision to head to the closest dentist as it was unbearable. It happened to be Dentistry With A Smile, i arrived with no appointment and explained the situation to the lady at reception. They had me in the chair within 15 minutes! Without hesitation the dentist applied local anesthetic as soon as I sat down to curb the pain. After carrying out xrays and an inspection it was decided to remove the tooth and carry out a filling on another. This was completed pain free! Once i headed to pay I realized i had forgotten my wallet in my rush (yeah one of those customers) but no stress they let me bank transfer on the spot. I will be using Dentistry With A Smile in the future to keep ontop of it all. Thanks team 10/10
Thank you very much for your review. We are happy to know that you are out of pain now. ;-)
Fantastic experience: Nothing but positive things to say about this place.
Thank you very much Aaron
Negative experience: Very disappointing: they arrange fake appointments and tell you they’ll charge you a fee if you miss the appointment. Which makes you call them, then of course, they try to get you to book another appointment. This happened to me three times by mail, sms and phone. Same thing happened to my partner and to friends of mine. When I went to another dentist yesterday they told me my teeth were perfectly fine and so was everything else. Which was not what Dentistry With A Smile told me the first time I saw them. Getting a second opinion would be a wise option.
Fantastic experience: Been going here ever since I was about 4, so 20 years. Always fast, professional and well priced. Would highly recommend :)
Fantastic experience: Great staff. Reception were friendly. Leigh did a great job alongside with here nurse. I have booked in to see a Dental Hygienist as suggested from Leigh. My suggestion is if you are reading this. Don't Smoke and Drink and spend that money towards check ups. It's to late for me and highly recommend this place
Fantastic experience: After a long absence from visiting a dentist, I went to Dentistry With a Smile on my partner's reccomendation. What an awesome place. I had a tooth extraction and fillings with no pain at all. Thank you Helen for your professional and caring service. I will definitely be returning.
Fantastic experience: Great friendly staff. Thanks for taking care of me today.
Negative experience: WARNING! Absolute pack of butchers.. WOULD NOT recommend sending anyone to go to this place.. they “lose” your X-rays months ago and don’t bother to tell their clients or have back ups and conveniently lost the hard copies too after telling them we are definitely not returning, charge you for work THEY HAD TO REDO TWICE because they did a half job and the fillings fell out a month later, leave your gums so raw you cannot eat for days afterwards then can’t give you a straight answer when you bail them up about their incompetence... USELESS!! Keep as far away from this company as possible.
Hi Sam
Regarding your review.
We are a little confused about Kevin’s treatment.
We have seen him three times, November and December 2017, and January 2018. Four teeth were treated. No fillings were replaced. There was no second charge.
We would have liked to hear, sooner than nine months that he was unhappy.
We referred Kevin to a Hygienist and Oral Surgeon but these appointments did not eventuate.
It was unfortunate that a software virus affected our surgery, and that our back-up systems did not save our X-rays. We offer X-rays at no charge, to current patients who have been disadvantaged by this.
We would suggest that Kevin contacts us for a no charge consultation so we can discuss his treatment. If Kevin does not wish to see us, could he please pop in to collect his credit.
Regards,
Dentistry with a Smile
Fantastic experience: Have seen both Tony and Leigh at this dentist over the years and both are great. Fantastic service made me feel totally at ease, and Tony can do the local anesthetic with incredibly minimal pain from the needle.
Negative experience: I only recommend this place if you’re on a budget, even then I’d suggest you look around first. Talk about service with arrogance!
Fantastic experience: I broke a tooth and after a lack luster consultation at another dentist, was recommended to see Dawson at Dentistry with a Smile by a coworker. I was not disappointed. Dawson seemed to really be focusing on a realistic long term prognosis and not just a quick buck. He did one filling that has come out very well. Very impressed. Then referred me to an Oral Surgeon. Highly recommend Dawson and the team.
Fantastic experience: Very caring friendly staff. Great professional service - & on time appointments. A+.
Fantastic experience: Fast efficient and friendly. Professional service.
Negative experience: Staff not willing to help with a numb lip that they numbd five days ago.
Fantastic experience: went in on a Saturday for an emergency. dentist numbed me up and pulled my tooth hardly felt a thing
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