Richmond Village Dental
Information about Richmond Village Dental
Opening hours
- sunday: (closed)
- monday: 8:30-17:30
- tuesday: 8:30-17h
- wednesday: 8:30-17:30
- thursday: 8:30-18h
- friday: 8:30-16h
- saturday: (closed)
Welcome to Richmond Village Dental- Your Friendly Local. Our aim is to provide you with a clean, fresh dental experience. Our experienced knowledgeable staff will guide you through your next dental checkup.
With the very latest in equipment and techniques, you can be assured you are in good hands.
We are proud to be locally owned and independent.
Dentists Victoria McKelvey, Daniel Du, and Wei Ping Chew look forward to helping you with your dental needs.
Our comment from Best Dentists Club about Richmond Village Dental:
Richmond Village Dental is renowned for its exceptional and welcoming atmosphere, making it a top choice for dental care in New Zealand. The clinic is particularly noted for its family-friendly approach, allowing parents to bring their children along and ensuring they feel comfortable throughout their visit. Customers highlight the warm and friendly demeanor of the staff, who go out of their way to create a relaxed environment.
Key attributes of Richmond Village Dental include:
- Professional and caring staff: With team members like Dr. Daniel Du and Victoria, patients report a high level of professionalism and gentleness, fostering trust and comfort during procedures.
- Exceptional customer service: The clinic staff are frequently described as friendly and welcoming, making each visit enjoyable. Many reviews commend the thoughtful communication and personal attention provided to patients.
- Comprehensive care: The dental team is praised for their thoroughness in explaining dental procedures, ensuring that patients feel informed and confident about their treatments.
- Comfortable environment: Patients appreciate the clean, modern facilities and the comforting atmosphere that helps ease dental anxiety.
Richmond Village Dental continues to earn high recommendations for their excellent service, making it a reliable choice for both new and returning patients seeking quality dental care.
Richmond Village Dental: Reviews
Fantastic experience: I have two young children and find it hard to make time without them to do things like dental appointments. I reached out to Richmond Village Dental and was warmly welcomed to bring them along. They offered to keep an eye on them for me or I could have them with me. I ended up having my appointment with both of my kids sitting on me and the team made it feel like not a problem at all, chatting to my older child to help him feel comfortable. Amazingly family friendly. Thank you
Fantastic experience: Odd thing to say but i do love coming here. I am at ease, respected and treated like a human, so refreshing and lovely. Staff are so welcoming and friendly. Makes it a much more enjoyable environment to come into.
Fantastic experience: good service and very friendly if you're interested I recommend this place. Richmond village Dental soifua manuia.
Fantastic experience: Highly recommended Richmond Village Dental. I had Daniel Du as my dentist, he’s lovely and professional. Daniel done a fantastic job with getting my wisdom teeth out, Lovely receptionist as well.
Thank you for your wonderful review! We're glad to hear you had a great experience with Dr Daniel Du and our team. We appreciate your recommendation and look forward to seeing you again!
Fantastic experience: Very welcoming , Daniel was very informative and gentle.
Thank you for your kind feedback! We're delighted to hear that you felt welcomed and appreciated Daniel's gentle approach. We look forward to seeing you again!
Fantastic experience: Best dentist.
Thanks so much, Ethan! We’re thrilled to hear that, it means a lot to us. Looking forward to seeing you again!
Fantastic experience: The staff are so lovely! I highly recommend!! Kamila and her assistant are so great at what they do and Mya is amazing!!
Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience with Kamila, Saphia, and Mya. Your recommendation means the world to us, and we look forward to seeing you again soon!
Fantastic experience: I've been going to Richmond dentist for years have always been well looked after and they have been very very patient with me. I see Ella she is super nice, very welcoming and tak s really good care of me, her assistant is also lovely and Mya is really cool too, always been really nice to me and really good at her job. Just makes going to the dentist a much more relaxing experience when the team are really good to you Thank you for putting up with me
Thank you so much for such a thoughtful review! We're so glad you've felt supported and cared for over the years. Ella, Saphia, and Mya will be happy to hear your kind words – they genuinely love making people feel comfortable and cared for. It’s always a pleasure having you in the clinic, and we really appreciate you being such a loyal and lovely patient. Thanks again for your trust!
Fantastic experience: very good service, friendly and infomative, highly recomended.
Thanks so much for the lovely review! We’re so glad you found the team friendly and helpful. We really appreciate the recommendation. We can’t wait to see you again soon!
Fantastic experience: Fantastic practice, I highly recommend.
Thank you so much, Ashleigh! We truly appreciate your kind words and recommendation. It means a lot to our team, and we’re so glad you’ve had a great experience with us!
Fantastic experience: Fantastic service!
Thanks so much, Ben! We’re thrilled to hear you were happy with the service. Looking forward to seeing you again!
Fantastic experience: Excellent quality work, am very happy to visit for my checkup, mouth feels great afterwards, teeth are very happy :) I've been a patient for about 3 years now and can highly recommend Richmond Village Dental.
We love hearing that your teeth are happy - ours are smiling too after reading this! Thank you for trusting us with your dental care over the last three years. Your recommendation means so much to us, and we look forward to keeping your smile bright for many more to come!
Fantastic experience: Hell, if your going to get drilled this is the place to go. Gargle and spit to your heart's content with the great staff at Richmond Village Dental. But seriously, they're pretty good so if you have to, open wide.
Thanks for the laugh - and the kind words! We’re glad you enjoyed your visit (jokes and all ). Our team at Richmond Village Dental is always here to make your experience as comfortable and positive as possible - with or without the drill. Looking forward to seeing you again!
Fantastic experience: I’ve had such a great experience with Daniel Du, Victoria and the whole team at Richmond Village Dental. From the moment that I walk in, Maya made me feel comfortable and well looked after. Daniel takes the time to explain everything clearly. I really appreciate his attention to detail and commitment to patient care. Highly recommend Richmond Village dental to anyone looking for a trustworthy and skilled dentists.
Hi Ed,
Thank you so much for your kind words and thoughtful review! We're so pleased to hear that you've had such a positive experience with Dr. Daniel Du, Victoria, Mya, and the rest of our team. We truly value the trust you’ve placed in us, and it's great to know that our attention to detail and commitment to patient care made a difference for you. Your recommendation means a lot, and we're so grateful to have you as part of the Richmond Village Dental family.
We look forward to seeing you again at your next visit!
Fantastic experience: The team was very friendly, The receptionists welcomed me and my husband with a smile and made sure we were ready for our appointment, We just loved their service:) Victoria you are amazing making sure everything is perfect before we left, very professional and neat, Really recommend this place :)
Hey Kenisia,
Thanks so much for the lovely review! We're glad you and your husband felt welcomed and well taken care of — that’s exactly the vibe we aim for! Victoria will be so happy to hear your kind words, and the rest of the team will be too. We appreciate the recommendation and can’t wait to see you both again soon!
Fantastic experience: The dentist I saw had a wonderful manner, explained everything he was doing and did a fantastic job repairing a broken filling. He also provided information about damage to another tooth, and offered to fix that as well. Will definitely be coming back in the future.
Hi Annette,
Thanks so much for your lovely feedback! We're really glad to hear you had such a positive experience and that everything was clearly explained along the way. It’s great to know you felt well looked after — and that you're happy with the repair work too! We really appreciate your trust and look forward to seeing you again in the future
Negative experience: Victoria quoted me over $1000 for a route canal also a filling costing $300 plus.l thought this was wrong as l had no pain in my tooth but need antibiotics. I went to get a second opinion from another dentist yes l was right no cavities so please be careful before going ahead with anything here
Fantastic experience: Victoria is such a wonderful dentist, she is very kind, caring & really reassuring every time you sit in her chair. Her dental work was outstanding & I was so so pleased with the results too. Personally, I have always had a fear when going to the dentists, but honestly I have no hesitation in recommending this clinic. You are definitely in great hands, thank-you team
Hi Lani,
Thank you so much for your lovely words — this truly means a lot to us! We're so glad to hear that Victoria helped you feel calm and cared for every step of the way
Hearing that you used to feel nervous about going to the dentist but now feel comfortable with us… that’s exactly why we do what we do. We’re so grateful for your trust and are thrilled that you're happy with your results!
Thanks again for your recommendation — we can’t wait to see you again soon
Fantastic experience: Personable, professional dentistry from Victoria and team. Excellent communication/chair-side manner, with explanations of options incl pros and cons of each. Injections were painless and 100% effective. Excellent instrument technique. Great outcomes
Thanks so much for the awesome review! We're really glad to hear you had such a great experience with Victoria and the team. It means a lot to know you felt comfortable, well-informed, and that everything went smoothly - especially those painless injections (always a win!).
Appreciate you taking the time to share, and we look forward to seeing you again soon.
Fantastic experience: Friendly examination!
Hey Brent,
Thanks for the great feedback! We're so happy to hear you had a friendly experience with us. We look forward to seeing you again at your next visit!
Fantastic experience: I switched dentists about a year ago and I’ve really appreciated the care I’ve gotten at Richmond Village Dental. I’ve had a great experience with Ella as my dentist. I also like that they’ve got bike parking right out front.
Thank you for your review.
We’re thrilled to hear that you’ve appreciated the care you’ve received, especially from Ella.
It’s great to know that our bike parking has made your visits more convenient as well. Your feedback means a lot to us and we look forward to seeing you next time!
Fantastic experience: This review is long overdue but I had the absolute pleasure of scheduling a hygiene clean with Kamila and I can confidently say it was the best dental experience I’ve ever had. Kamila is exceptional! Very thorough, gentle, and incredibly professional. She made the entire process comfortable and left my teeth feeling cleaner than ever. The clinic itself is spotless with lots of indoor plants, modern, and has a welcoming atmosphere that instantly puts you at ease. The professionalism of the entire team is unmatched, and they truly go above and beyond to ensure you leave with a smile on your face. If you’re looking for top-notch dental care, I highly recommend Richmond Village Dental, especially Kamila for hygiene cleans. I will definitely be returning.
Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with Kamila and our team at Richmond Village Dental. It’s great to know that our efforts to create a comfortable and welcoming environment are appreciated.
Kamila is indeed exceptional, and we are glad she could provide you with thorough and gentle care. We look forward to seeing you again for your future dental needs !
Negative experience: 1 of the receptionists here is rude as. Rang up to reschedule an appointment kos my son woke up sick and got told I should have given 24hrs notice then had my appointment canceled not rescheduled, she spoke over me and said I'd be put on the cancelation list then hung up on me. Receptionist needs to learn some manners and maybe a smile wouldn't hurt.
Fantastic experience: I have a lot of anxiety when it comes to the dentist and mya really helped with that. Talking me though what was happening and asking if I was okay when she could tell I was anxious. Can’t recommend enough. Thank you ☺️
Hi Lily
Thank you so much for your wonderful review! We're thrilled to hear that Mya was able to help ease your anxiety during your visit. Our team is dedicated to providing a comfortable and supportive environment for all our patients, and it’s great to know that Mya made a positive impact on your experience. Your recommendation means the world to us!
If you ever need anything or have any more questions, don’t hesitate to reach out. We look forward to seeing you again!
Warm regards,
The Richmond Village Dental Team
Fantastic experience: All my experiences at Richmond Village Dental have been amazing primarily because of the geniality of the personnel. Dr Khan and Dr Du excel at the dentistry they perform and I have established a wonderful rapport simply because how comfortable they’ve made me feel on each visit. Super grateful
Thank you so much for your kind words! We’re thrilled to hear that your experiences at Richmond Village Dental have been so pleasant. It’s wonderful to know that you’ve built such a great rapport with us. We look forward to seeing you on your future visits!
Fantastic experience: The practice is friendly, clean and welcoming. The staff are thoughtful and helpful. There is no unneccessary charges or upselling. Just great service.
Thank you for taking the time to leave such a lovely review. We appreciate you choosing us for your dental care needs. See you next time.
Fantastic experience: Victoria is probably the best Dentist I have ever had. She is very experienced, produces very high quality of work and offers the same in advice. Highly recommend her
Thank you for your lovely review. We look forward to seeing you next time.
Fantastic experience: I highly highly recommend Richmond Village Dental they are very friendly and very easy to talk to and they did an awesome job, I had two tooth extractions done they were very gentle and always asked if I was ok
Thank you for your review. We are so pleased that you had a positive experience and we look forward to seeing you again next time.
Fantastic experience: Victoria and her assistant were super lovely during my check up today. It was my first time at the practice and I was quite nervous but I felt at ease quickly. Really happy with my first appointment and look forward to seeing them for my check ups in future! Also, I was really taken aback by being greeted by name when I walked in. Super personal and amazing service!
Hi Molly, thank you for your review. We are so pleased that you had a positive experience and we look forward to seeing you again next time.
Fantastic experience: Had a wonderful experience having my tooth taken out. No pain at all Fast and straight forward service. Beautiful little place. Great communication and friendly.
Fantastic experience: Victoia was Amazing and very professional explaining everything they were doing ,highly recommend
Fantastic experience: Victoria, Mia and their team are amazing. From the moment you walk in they make you feel welcome and at ease. Their follow up service was outstanding. They phoned to check if my dental pain had subsided and as it hadn't they booked me in immediately. I am recommending them to everyone!
Fantastic experience: First time to the dentist in 8yrs to have my wisdom teeth extracted, a very stressful moment for me to say the least, Wei Ping preformed the extractions and she was very professional/friendly along side her assistant. Highly recommend this dental practice and the team also very fairly priced I was surprised I expected to pay more. Thanks team shall see you’s on the next visit.
Hi Mac, thank you for your kind review. We are glad that you had a positive visit and we look forward to seeing you next time.
Positive experience: I deleted my comment due to this practice been new people. I don't want to tarnish you. This was a few years ago. And I wish you all the best. I changed 1 star to 3. I started going to Sydenham dental due to living closer at the time. I will be needing a new practice at some stage. Also thankyou for your comment :)
Hi Heidi. We are so sorry to hear that you had such a negative experience. We are new owners at Richmond Village Dental having taken over from the previous dentist in April 2020 - it seems your visit occurred prior to this. We apologise on behalf of the practice and assure you that we aim to make dental visits as comfortable as possible. Thank you for taking the time to give us feedback - we are always striving to improve patient experience.
Fantastic experience: Excellent service good place to go for dental work. Been with them for many years.
Fantastic experience: I like them. I have found them very good and helpful.
Fantastic experience: i was a little worried as i was with the previous owners for a long time but i did not have to worry friendly and very welcoming ,took time to explain the health of my teeth highly recommend and will see you next time thank you
Thank you for taking the time to leave such a lovely review. We appreciate you choosing us to be your dentist. See you next time.
Fantastic experience: Let me start out by saying that I am not a fan of having to visit the dentist. However, my visit today with Victoria was very professional and friendly. From the time I walked through the door and was greeted by the most lovely receptionist and had my procedure done, which was explained every step of the way, I was not worried at all. Thank you for giving me a good dentist visit. I have now found a new permanent dentist. Hope many others find them soon too.
Thank you for your review. We are so pleased that you had a positive experience - we understand that it can be difficult to go to the dentist and we aim to make your visit as comfortable as possible. We look forward to seeing you next time.
Fantastic experience: Had an appointment with Victoria yesterday and walked out smiling. Friendly, professional service. Highly recommend.
Fantastic experience: I went here to get an extraction yesterday for the first time and they were really good they treated you great they were excellent I think I might make it my permanent dentist.
Fantastic experience: Quick, Fast, Professional. Do I need say more? Totally recommend. Remember to call and book beforehand.
Fantastic experience: Great service. Made appointment, turned up and seen within 2-3 of arrival. Friendly welcoming team made the visit feel laid back which was comforting and reassuring. The service is professional in every respect... This was my first visit to Richmond Dental, I found the experience satisfying in every respect. I recommend Richmond Dental. New clients will need to provide some personal information on the appt day just before your seen. An appointment is required. Demand for appointments varies so expect up to 7 days from when your calling to book.
Positive experience: Got a tooth removed, can't complain was fast and straightforward
Fantastic experience: Years of awesome dentistry with Fran. Sadly, I moved out of town, saw another dentist today, and realised you don't know what you've hot to 'til it's gone :)
Fantastic experience: Last minute appointment after I lost a filling. Dentist said that due to position it would be best to be pulled. Took less than 20 minutes, no pain (despite my shaking), and healing well. Highly recommend.
Negative experience: Can,t eat food properly . After 7 or 8 appointment finally they could not fill my teeth properly. After filling my teeth and some of them are very sensetive on cold water i have already explain for them about my problem but they do not know how to resolve my problems. I do, nt recomond at all . Now i am looking and asking for dental to solve my problem .
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