Ellerslie Hway Dental Centre
Information about Ellerslie Hway Dental Centre
1060, Auckland
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-16h
- saturday: (closed)
Our comment from Best Dentists Club about Ellerslie Hway Dental Centre:
Ellerslie Hway Dental Centre is a highly recommended dental practice known for its exceptional service and caring staff. Customers highlight the professionalism of Dr. Dee, who goes above and beyond to ensure a comfortable experience for her patients, particularly children. Her ability to alleviate anxiety and provide clear explanations of procedures has earned her a loyal following.
Key highlights from customer experiences include:
- Compassionate Care: Dr. Dee is praised for her warm approach, especially towards anxious patients, making dental visits fewer and far more enjoyable.
- Experienced Staff: Many reviews emphasize the friendly and professional demeanor of all staff members, contributing to a welcoming environment.
- Efficiency: The clinic is noted for quick appointments and excellent service, which keeps patients coming back.
- Patient Education: Dr. Dee takes the time to explain treatment options and procedures, making patients feel informed and at ease.
Overall, Ellerslie Hway Dental Centre has built a reputation as a trusted dental home, where patients of all ages feel comfortable and well cared for.
Ellerslie Hway Dental Centre: Reviews
Fantastic experience: We've been coming here for 5 years and Dr. Dee has always been professional and caring. She does an amazing job with my daughter and truly goes above and beyond. Great service, helpful referrals, and a place I highly recommend!
Fantastic experience: Definitely would recommend this Dental Practice. Had my teeth cleaned yesterday and a check up. Dr Dee always does a great job and keeps you informed all the way through the process of what she’s doing.
Thank you, Rosemary, for your kind words. It's always a pleasure to see you and we wish you all the very best
Fantastic experience: Dr. Dee is the best! I had an emergency extraction needed on my wisdom tooth and the clinic and Dr. Dee were super accommodating and helped relieve my severe pain. My savior! ..thank you again so much!
Thank you so much for your kind words. Always a pleasure to see you and happy to help. Kaps and I wish you all the very best
Fantastic experience: Dr Da’ad Al-Falahi (Dee) is great. I really appreciate the way she talks you through multiple options for procedures, in an informative and impartial manner. There is no shame felt when asking about prices too, which I appreciate. All staff are professional and warm. No one likes going to the dentist, but this practice makes it tolerable!
Thank you Amy for the review. Your kind words are much appreciated. I’m pleased to hear that we have made your past visits comfortable and tolerable and hopefully we can provide the same atmosphere for your future visits too.
Fantastic experience: The staff are very accommodating and friendly especially Kaps. I had my tooth extracted and the dentist was amazing. She took care of my sensitive gums. And I had my teeth cleaned too and the dentist was very informative of the things I need to know. Will definitely recommend it to my family and friends.
Thank you so much Marry-Ann for your kind words and excellent review. It was a pleasure meeting you yesterday and we look forward to our next appointment.
Fantastic experience: It was our constant struggle to bring our daughter to the dentist ever since she was little. We brought her to different dentists but no one could manage her fear and anxiety as she would always bawl and flail her hands. One even recommended to have her sedated which I was quite hesitant to do. Fortunately, Dr. Dee is exceptionally great in handling children. She is very patient in explaining the procedure and giving our daughter an assurance that she has control of the situation, taking her worries away. Our daughter was able to have six fillings done (multiple visits) - not even a single drama. The secretary is also approachable and very warm. Overall great service. Couldn’t recommend them enough.
Thank you very much Rebecca for your kind words. It was a pleasure looking after your daughter, a delightful young girl that did extremely well.
We look forward to seeing you all in the future
Fantastic experience: Lovely gentle dentist who is vey professional. Reasonable prices and always manage to fit you in whenever you need to see them.
Thank you very much for your kind words Nicole. It’s always a pleasure to help.
Fantastic experience: My daughter had to have a tooth extracted and was extremely anxious/nervous about this, to the point where I wasn't sure how anyone would get her to comply with having the procedure without some degree of sedation. Dr Dee worked her magic, and after the initial consultation my daughter said she only wanted Dr Dee to do the extraction, and was pestering me to make the appointment as soon as possible! On the day of the procedure my daughter was a bit scared/nervous again, but Dr Dee was incredibly patient with her and ultimately my daughter had the tooth extracted with no sedation and minimal drama (no tears). I would highly recommend Dr Dee to parents who want their child treated with care, and in a way that will not cause the child trauma or put the child off visiting dentists in the future.
Thank you so much for your detailed and kind words Heidi. It was an absolute pleasure seeing and treating Emily and are so glad that she had such a wonderful experience with us. We are so pleased that you are both happy with the outcome. Thank you again.
Negative experience: Terrible Treatment. Went in to get my two top front teeth fix as they had chipped away from grinding.. Paid over 1600 to get them fixed and all she did was sand drilled them down to look like baby teeth. Sat in my car crying after seeing them done, wouldn't show me the work so had to use my car mirrors. She refused to fix the problem and said that is the work that you paid for, refused to refund so now I have to live with it.. I would not recommend this place to anyone. She takes shortcuts and won't be accountable for her actions. Should be shut down..! Responding by saying you don't have me in record. This incident was 5yrs ago not this year.
Hi Erykah, are you sure you’ve got the right clinic? We don’t seem to have you on any of our records and none of our staff recognize your name.
Fantastic experience: Quá tuyệt vời
Thank you very much for your review, Tung! We look forward to your next visit!
Fantastic experience: Dr Dee is amazing. I couldn’t recommend her highly enough.
Thank you so much for your kind review, Matt. It was a pleasure treating you and we look forward to seeing you at your next visit.
Fantastic experience: After many years of having the worst anxiety about visiting the dentist and receiving sub-par advice, I was feeling on edge visiting Ellerslie Dental. HOWEVER, this is the first time in over 10 years I have left the practice feeling calm, confident and with full trust in Dr Dee and her team. The explanation was fantastic, I totally understand what the procedure will entail and I feel confident and less nervous to return. Thank you so much, highly recommend this dentist!
Thank you so much for your kind review, Ally. It was an absolute pleasure seeing you today and are so glad you are happy and comfortable with our services. We look forward to seeing you next year. Merry Christmas and enjoy your time in Scotland!
Fantastic experience: The dentist's skills are excellent and the service is very good. I had a really good experience.
Your review is highly appreciated, thank you Jasmine. We are so glad you enjoyed your experience with us.
Fantastic experience: Very nice nurse here and comfortable clinic. Very helpful.
Thank you very much for your kind review. It was a pleasure seeing Krystal and we are so glad you are happy with our services. We look forward to seeing her again on the 26th.
Fantastic experience: I’ve been with Ellerslie Highway Dental for a few years now and even though I don’t live locally anymore I still come back to see Dee. Excellent dentist who takes time to explain things clearly.
Thank you so much for your kind review Linda! We appreciate the feedback and are so glad you are happy to come back to see Dr. Dee. We look forward to your next appointment.
Fantastic experience: My go to dentist. Always awesome, friendly service and I always leave happy. 100% recommend!
Thank you so much for your review Monika. It's always a pleasure to see you and we are so glad you are happy with our services. We look forward to seeing you again.
Fantastic experience: Excellent service and friendly staff. Recommended to anyone needing dental care.
Thank you so much for your review Joan, we really appreciate the feedback. We look forward to seeing you next time.
Fantastic experience: Quick and professional service! Really happy with the treatment process.
Thank you so much for the review Erika. It was our pleasure to be able to provide treatment for you. We really appreciate the feedback and look forward to seeing you again.
Fantastic experience: My 8 year old son had an extreme fear of going to the dentist due to his past experience. However Dr Dee was absolutely amazing with him and I couldn't believe that he had his tooth extracted with no problem at all even without sedation, while another dentist believed a general anesthesia would be needed as sedation won't work with such high anxiety. Dr Dee talked to my son through every process, answered all his questions and reassured him. I can't recommend Dr Dee highly enough!
Thank you very much for the review Jacey. It was a delight to meet and treat Juan. He did extremely well and we are very happy he was comfortable enough for us to proceed with the treatment. Thank you again.
Fantastic experience: I was very happy with my experience at this dentist. Mariam really helped ease my nerves. Also a great practice for kids.
Thank you Nita for your review! We really appreciate your feedback and look forward to seeing you again soon. Merry Christmas!
Fantastic experience: Ellerslie highway dental centre has been the best I’ve been to by far. Not only is Dee amazing with her work, but the staff are phenomenal with their service and always reassuring. 100% recommend and suggest you book your appointment ASAP
Thank you for your review Emmy! We look forward to seeing you again
Fantastic experience: Had a great check up here! Super efficient and informative. Thanks
Thanks Joelle! We always appreciate the feedback.
Fantastic experience: A great experience here! I was really nervous after not being to the dentist for years, but quickly felt at ease by the welcoming staff. Will definitely be back yearly from now on!
Thank you for your lovely feedback. we look forward to see you again.
Fantastic experience: Great service, fast bookings and friendly staff.
Thank you Jyoti for your review! We look forward to seeing you again.
Fantastic experience: My 4 year old daughter wouldn’t comply at our community dentist for an X-ray, I was very nervous about having to get to the point that she would need to go under general at a hospital for dental work. We saw Dr Dee and she was incredible, she put my daughter at ease with her incredible methods, and my daughter got her fillings done over 3 visits with no pain relief required. My daughter looked forward to each visit and couldn’t wait to see Dr Dee! It completely put me at ease as a nervous mother. I 100% couldn’t recommend anyone better then Dr Dee.
Thank you Amy for your lovely feedback! It was an absolute pleasure meeting you and your beautiful girls. We appreciate the time you've taken to write your review. Have a lovely weekend!
Fantastic experience: great service and doctor is very experienced and knowledgable.
Thank you for your feedback Harry! We look forward to seeing you all again soon. Enjoy the weekend
Fantastic experience: Excellent service and very gentle. Thoroughly recommended this dental centre.
Thank you David for the review! Always lovely seeing you and look forward to seeing you again.
Fantastic experience: I had taken my son and my mother there. Its a great experience, the dentists are lovely. They hear you and make you comfortable. Thank you team
Thank you for your lovely feedback! We appreciate you taking the time to send us your review and look forward to seeing your son and mother again.
Fantastic experience: Definitely my most enjoyable dentist experience! My dentist was so friendly and super helpful in making me a cost effective treatment plan. What a pleasant surprise :)
Thank you Harriet for your delightful feedback! We are so happy to hear your appointment went well and we look forward to seeing you again soon.
Fantastic experience: Best dentist in town, been going to them for years & seriously I wouldn't trust anyone else with my smile
Thank you very much for your feedback! We appreciate the review!
Fantastic experience: Just leaving a review even though we didnt use the centre, as the person on the phone was so helpful and went above and beyond in helping me find details for the dental care I was looking for. Great customer service!
Hi Patrick, thank you for taking the time to write your review. We always appreciate your feedback and I was more than happy to help you. I wish you all the best.
Fantastic experience: Excellent experience with Dr. Omar. Very friendly and competent. Highly recommended.
Thank you Martin. We appreciate your feedback and look forward to seeing you again.
Fantastic experience: Took my son and he had a really comfortable experience. Will definitely return.
Hello Intisar, thank you very much for your feedback. We look forward to seeing you again.
Fantastic experience: This is the best dentist and staff I have ever experienced in my life! I've been coming her for 2+ years now and they have gotten my mouth healthy again. I left my last dentist with no notice and came here on a friend's recommendation. It was the best decision. They have been caring, friendly, efficient, and they work with me on my payments and treatment plan to make it all possible. Thank you Dr. Daad
Fantastic experience: Took a chance on this clinic which had no reviews but must say I was very pleased with the service. Hygienist Shaz was lovely and made me feel good about my teeth unlike many I've been to who berate you for not flossing enough. She was encouraging, honest and helpful. Had some trouble with the payment due to no receptionist on Sat but was not too much of an issue for me.
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