Floss Dental Birkenhead
Information about Floss Dental Birkenhead
0627, Auckland
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 8h-19h
- wednesday: 8h-19h
- thursday: 8h-18h
- friday: 8h-17h
- saturday: 8h-15:30
Formerly called Birkenhead family dental (business was open for over 10 years). we have now moved, to this new beautiful larger location and renamed to Floss Dental Birkenhead.
we have the same staff and owners and plenty of off street parking available.
We would love to help you with any dental concerns you have at out new location.
Our comment from Best Dentists Club about Floss Dental Birkenhead:
Floss Dental Birkenhead is widely praised for its exceptional patient care and professional services. Clients consistently highlight the following strengths:
- Friendly and Professional Staff: Visitors often commend the warm, welcoming nature of the entire team, including Dr. Kellie Houlahan and Dr. Daniel, who have a knack for making patients feel at ease.
- Efficient and Compassionate Care: Many reviews express appreciation for the empathetic approach of the staff, especially in managing patient anxiety, making every visit as comfortable as possible.
- Transparent Pricing: The clinic offers straightforward pricing packages, particularly for procedures like wisdom teeth removals, which clients find reasonable compared to other dental practices.
- Modern Facilities: The clinic is noted for its clean and well-maintained environment, providing a pleasant atmosphere for all dental treatments.
- Quick and Easy Appointments: Several users mention the efficiency of the booking process and minimal wait times, which adds to the overall positive experience.
Overall, Floss Dental Birkenhead is highly recommended by its clients for providing top-notch dental care that focuses on patient comfort and satisfaction.
Floss Dental Birkenhead: Reviews
Fantastic experience: Transparent online booking, easy on-side parking, friendly staff and professional doctors. Highly ecommended!
Thank you Attila, pleasure helping you.
Fantastic experience: I am very impressed with the staff at FLOSS. Particularly Dr Kat and Naomi's attentiveness towards my granddaughter in the treatment room. Thank you for a wonderful experience.
Happy to help, Thank you
Fantastic experience: Amazing care! I was in Auckland last month from UK visiting my daughter and awoke in the night with agonising attacks of severe dental pain. Fortunately symptoms settled after a couple of hours but I was worried about a forthcoming trip to Japan on my way home later that week. My daughter contacted the practice and they offered me an emergency appointment for the following day. Daniel (the dentist) was absolutely superb. He took time to listen to my story - and as a retired GP I know this isn't always the case! - took an X-ray and used a mini-camera to take photos. The trouble was a cracked molar tooth which already had a sizeable filling. Dan explained the options, including root canal excavation, but cautioned that this might not work and extraction could well be necessary in the long run. I chose to have the tooth removed later that morning. This was done with great skill and patience by Dan, taking a lot of time to ensure proper local anaesthesia. And of course he was quite right. The crack was too extensive for any kind of preservative manoeuvres. This dental practice cannot be faulted - highly recommended!
hi james. thank you for the very kind review. enjoy the rest of your trip
Fantastic experience: I had my wisdom teeth removed, I had been quoted an enormous amount elsewhere and saw that Floss had a set price package which was much more reasonable. The team were informative, accomodating and I couldn’t rave enough about how delicate they were with the removal and providing aftercare assistance. Very appreciative of Daniel and his team!
Thank you for the review Ariel, glad we could help you out.
Fantastic experience: I would 100% Floss Dental!! I had all four wisdom teeth removed and it was the best experience I’ve had at a dentist appointment ever. Everyone was so accommodating, professional, efficient and made the procedure as comfortable as possible. 10/10
Thank you for your kind words, was a pleasure helping you out!
Fantastic experience: As someone who gets super anxious at the dentist, Katherine at Floss and her team are so lovely and empathetic. Her dental assistant comforted me while I got local anaesthetic and they walked me through every step of the filling process. I can’t express enough how much better the experience is because of that. Thank you!
Thank you for the review Lauren.
Negative experience: I saw Kelly for a check up. She said that I would need three fillings. I went to another dentist for a check up without telling them I was doing so for a second opinion. The other dentist did not recommend any fillings! I called Floss and the receptionist said they would get Kelly to contact me but after 2 weeks she has not. Disappointing and potentially inaccurate service! For anyone reading this, please get a second opinion if you see Kelly and dental work is suggested!
Fantastic experience: I cannot praise Floss dental highly enough. I have had dental work and a hygiene clean done here and all the staff have been amazing. Kellie was so lovely and great at what she does and Chan is the best hygienist I’ve been to. Dan was super lovely and even popped on peppa pig for my four year old to watch while we waited. Highly recommend these guys.
Thank you Renee, happy to help.
Fantastic experience: I had a wonderful experience at floss. The dentist was really kind and polite. Smooth and quick. Highly recommend it.
Thank you so much, for taking to time to write a review for us. I'm glad you enjoyed your visit. welcome back anytime.
Fantastic experience: Visited for the first time today with Dr Katherine and Naomi. Both ladies were amazing and I felt so much less anxious - definitely coming back and recommending the clinic to friends
hi Rachel, really appreciate you taking the time to give us a review and im glad you enjoyed your experience with us at FLOSS
Fantastic experience: Dan and the team at Floss are amazing. I had to have some seriously scary work done and at first, I was very anxious and a bit overwhelmed. Dan's kind manner made me feel relaxed and his skills are next level. Fast, efficient and done to perfection. The follow up's have been great too. His support team are right on the money also. I highly recommend. Not to mention it's the classiest practice on the shore! Cheers team.
Hi Aaron, thank you for the kind review, always happy to help. great result enjoy your new smile.
Fantastic experience: I must say it’s never fun going to the dentist but at Floss they have been great . Check up , hygienist and then a dreaded filling ! Was not at all painful for my teeth or my wallet. I now recommend them to everyone I know ! Thanks Dan and the team
Thanks for the awesome review Adam.
Fantastic experience: Five stars says it all!. Hassle-free pain-free on my choppers and my wallet!. Highly recommend this dentistry.Special thanks to Dr Shorter and the assistant staff. I will be back for regular check-ups for sure. Regards to all ...Bob Wells.
appreciate you taking the time for the great review bob
Negative experience: I have been coming here for the past 4 years since before it was Floss. I have been seeing the same Dentist here for the past 4 years. As I visit often yearly but have been 4-5 times over that period. Each time, my Dentist does not know who I am and asks where he knows me from. I find this constant lack of recognition to a loyal patient very rude and unprofessional and it makes me feel very uncomfortable. As it happened yet again during my visit this week, I will not be returning. Disappointing customer service from such a reputable establishment.
Fantastic experience: Floss dental are great, I saw Katherine and had a great experience. Thank you Team!
thank you for the kind review jacob.
Fantastic experience: Went to Floss Dental and was seen by Harvey and it was the best Dental experience I’ve had. Highly recommend Floss! Will never go anywhere else.
Thanks Corey. Harvey is great, glad you enjoyed the visit.
Fantastic experience: Had a great experience at Floss today as a first time visitor. There is a really positive, friendly and personable atmosphere. Chan did a great job with the clean and was also very entertaining. Would definitely book in with him again! Then saw Dr. Harvey Shorter who was also really kind and helpful. Definitely will be returning, thank you for the great service!
Hi keri, appreciate you taking the time and placing a review, yes we are very happy with our team and great you enjoyed your experience. its always hard in a industry that is probably not everyones favourite place to go, so good to hear you enjoyed it, thank you.
Fantastic experience: Great team, thoroughly impressed with the patient care and professional service. Wisdom tooth removed fast and pain free. Floss will now be my preferred dentist for me and my family. Thank you!
Thank you for taking the time to place a review Alex and i am glad you enjoyed your experience with us, you are welcome back anytime.
Fantastic experience: A great dental clinic. I saw doctor Katherine as she was so kind and gentle and made it a really pleasant visit . Would highly recommend this clinic to anyone
Thank you for your kind review Emma.
Fantastic experience: Absolutely love the team at Floss Dental Birkenhead. I can't say enough just how amazing Dr. Kellie Houlahan is - her warm and encouraging personality, combined with her fantastic knowledge and skills, makes her the best dentist I have ever had. She is able to help this usually anxious patient feel at ease! I have been recommending her to all my friends :) The team in reception are really professional, friendly, and welcoming too. Well done Floss, y'all are doing it right.
Thank you Melanie!!
Fantastic experience: Fantastic experience at Floss! Have seen both Dan and Harvey, both very professional and explained my issue clearly. The facilities are excellent, clean and tidy. Off street parking and easy booking. Highly recommend!
Thank you Hayden, appreciate the review, pleasure having you at the clinic
Fantastic experience: The service at Floss Dental is second to none. Dr Richard Choi is amazing. Highly professional and exceptional care can’t recommend highly enough.
Hi Jay, thank you for the kind review
Fantastic experience: * Noticed my review for Floss Dental Long Bay is now Lumino but is for Floss Team * Amazing service, amazing staff, amazing atmosphere. Over two years I have been putting off the removal of my wisdom teeth due to the price I was getting quoted by other dental clinics. Then one day I came across FLOSS. Daniel and his team have not only been friendly, helpful and supportive from the beginning to the end, but the price for the work was brilliant. Surprisingly I did not experience any swelling or pain after the removal of all four wisdom teeth whats so ever! I highly recommend giving these guys a try.
Hi A. J thank you for the review,
Glad you had a good experience, Daniel does love taking out wisdom teeth and has a great package pricing for this. yes sadly working full time and running two dental clinics was proving difficult, to ensure we keep providing the service we want something had to give so long bay was sold and now we just have the original birkenhead clinic just rebranded in its new FLOSS name since we relocated to Onewa road.
Thanks again
Fantastic experience: The service at Floss is amazing. I was able to easily make an appointment and didn't have to wait to get in, even as a first time patient. At Alert Level 3 I felt safe and protected. Richard did an incredible job, was kind and gentle and fixed my tooth easily and pain free. Will definitely be going back!
Thank you Rebecca
Fantastic experience: If I could give more stars I would. Having someone inside your mouth is never a nice thought but these guys are very good at what they do. Very delicate. I’ve had 2 fillings and a hygienist session and wouldn’t go anywhere else.
Fantastic experience: Great prices and super friendly and professional team! Won't be going anywhere else.
Fantastic experience: Excellent care, great team.
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