Wellington Dentists Ltd
Information about Wellington Dentists Ltd
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-18h
- wednesday: 8h-17h
- thursday: 8h-18h
- friday: 8h-17h
- saturday: 8h-13h
Great Dentists in Willis st, Wellington. Book online through our website!
Our comment from Best Dentists Club about Wellington Dentists Ltd:
Wellington Dentists Ltd is a highly regarded dental practice known for its exceptional service and friendly atmosphere. Clients consistently commend the team for their professionalism and dedication to patient care. Here are some highlights from recent reviews:
- Welcoming Staff: Receptionists are described as welcoming and helpful, ensuring that patients feel comfortable from the moment they arrive.
- Skilled Dentists: The dentists, including Rob and Laura, are praised for their expertise and gentle approach, making dental visits a positive experience.
- Thorough Care: Patients appreciate the attention to detail and thoroughness of the hygienists, especially Courtney, who is noted for her gentle hands and informative explanations during treatments.
- Great Communication: Wellington Dentists are recognized for their clear communication, from appointment confirmations to treatment discussions, making sure patients feel informed and at ease.
- Comfort and Compassion: The staff go above and beyond to accommodate anxious patients, helping them to feel relaxed and cared for throughout their visits.
Overall, Wellington Dentists Ltd has built a reputation for combining quality dental care with a nurturing environment, making it a top choice for dental needs in Wellington.
Wellington Dentists Ltd: Reviews
Fantastic experience: Great service. Arun (hygienist) was great. Very skilled and professional. Receptionists were welcoming and helpful. Highly recommend
Fantastic experience: Really great service, friendly staff. Made me feel very comfortable! Would recommend.
Fantastic experience: Great communication, from reception to email confirmation/ reminders. And the dentists themselves, at least those I've dealt with, are absolutely top drawer.
Fantastic experience: Excellent service, communication and delivery from receptionist through to dentist and hygienist.
Fantastic experience: Extremely Professional, kind, caring and gentle. Very rarely do you have to wait over your appointment time (always on time). 100% recommend Jeff Jones and now have had the pleasure of Rob fixing my smile. WELL DONE!! to you all. - Heather
Fantastic experience: Rob, a friendly and professional dentist, creates a welcoming atmosphere in his dental office. He has a great rapport with the dental assistant and staff, making everyone feel comfortable. The entire team is helpful and attentive, ensuring a positive experience. I was more than satisfied with the results of my treatment. Arun, the hygienist, also had a great attitude and was very welcoming. He was very cool. Hardest part of my experience was figuring out what to do with my tongue.
Fantastic experience: We see Vinni at Wellington Dentists and would highly recommend her! She’s attentive, highly empathetic and solutions driven. She makes my kids feel at ease and found a long term solution for me that other dentists couldn’t. She’s also the loveliest dentist you will find, always ready for a good laugh.
Fantastic experience: I want to give a big thank you to Rob Smith for his excellent service and my new smile. I have lived many years with lots of gaps between my teeth and now those gaps have gone. I can smile and talk in confidence. Love it! Thank you to the staff especially Katie on reception for a perfect service.
Fantastic experience: Where is the 6th star? Honestly, as an older patient with dodgy teeth and murder house PTSD from the 70s, you folks knocked it out of the park.
Fantastic experience: I found Courtenay very efficient and her friendly manner made my experience less stressful as I had not been to the dentist for sometime.
Fantastic experience: Courtney was amazing. She was super fast and efficient. She does go the extra mile. She kept me well informed throughout the whole process and even gave me some sample toothpaste. My teeth feel 10 times better now too. Amazing experience. Thank you Courtney :)
Fantastic experience: She is excellent lovely and hard working person very caring Everybody should visit her
Fantastic experience: I came here about a year ago, with a brown spot on my front tooth. Rob did an absolutely incredible job covering this with a composite veneer, I am so grateful and my tooth never looked so good! It has lasted so well, thank you again :)
Fantastic experience: Amazing service thank you Ruth and the team Highly recommended i felt welcome and inform about my tooth extraction definitely recommend to anyone about the service they provide ☺️
Fantastic experience: I’ve seen both Jane and Arun who were both awesome and explained everything that they were doing which definitely helps if you feel any anxiety about going to the dentist. It had also been a while since I had last had a check up or clean but there was absolutely no judgement or telling off. I’m very happy I found this clinic and will definitely be staying here.
Fantastic experience: My daughter has a disability. Courtney/hygienist communicates very well during the appointment and offers helpful suggestions to help maintain my daughters dental health at home. I highly recommend Wellington Dentists.
Fantastic experience: Excellent service. They usually have space too to fit you in for a clean after your check up or other little things which is so ideal!
Fantastic experience: Went in for consultation with rob smith felt a warm welcome immediately from receptionists it’s a very tidy workplace with great customer service super easy to book with NOT SCARY AT ALL!!!!
Negative experience: I made an appointment with Jane after having some gum pain and she treated my gum infection which was appreciated but made me feel anxious and condescended in the way she talked to me and then told me I was going to need 3k+ of dental surgery. Today I saw a different dentist at a different practice because I wanted a dentist that didn’t make me feel uncomfortable and was told that I don’t actually need any teeth out and they were probably just trying to get extra money out of me. Will never be going to Wellington Dentists again.
Jewelia, if you are going to shame us in public at least tell the truth, we were going to refer you to a specialist who might charge you $3k+, we were not going to get anything, we were trying to do our best by you so that you didnt have to an ever increasing life of dental pain and infection, well, we tried
Fantastic experience: Great service, very thorough.
Fantastic experience: Courtney is great, she gentle about her work and kept this nervous patient informed of what was happening as we went along. At the end she told of what I need to do from now and that a follow up visit is required in 4 months to which I will book soon. Cheers Andy
Fantastic experience: Have always had an excellent experience going to Wellington Dentists. They give you options and do very good work. Shout out to Emma and Jeff for their care and professionalism.
Fantastic experience: Hygienist Courtney is amazing, she’s so kind and knowledgeable and tbh I want to have my teeth cleaned monthly lol
Fantastic experience: Courtney Coey is the BEST Hygienist in Wellington. She is super gentle with amazing technical skills and interpersonal qualities! Highly recommended!
Fantastic experience: Courtney is taking great care of my teeth and gums, she really goes the extra mile. The way she explains everything makes sense. She has helped me understand how and why I brush and floss and I am now very disciplined with it!
Fantastic experience: Professional and friendly service without having to wait a long time for a booking. Student discount is greatly appreciated as well! Kia ora team
Fantastic experience: When it comes to going to the dentist I am a big wuss. Dental hygienist Courtney and dentist Jane are terrific, careful and caring. Recommend for other big wusses
Fantastic experience: Great experience! Jane Lambert is a very kind and gentle dentist, and I'm extremely happy with the appointment I had. Courtney Coey is also a wonderful hygienist; she helped my gums recover immediately. :)
Fantastic experience: Cathy speaking regarding my visit to Wgtn DDS: Jeff is a fantastic dentist! Clear, thorough, exceedingly gentle. I’m never nervous visiting him as he has never caused me pain in all the years I’ve been his patient. Front office staff are also great! Friendly and efficient. If you’re looking for a new DDS or switching, I highly recommend this crowd!
Fantastic experience: I look forward to going to the dentist these days. Close to work in the CBD, modern facility, smiling people, make you feel welcome and don't make you feel guilty for not coming often enough. Great straight and honest advice. Would recommend.
Fantastic experience: Very good and very thorough. The dentist Jane spotted a cavity I didn't know I had which I will see her for next week. Lovely staff too! Highly recommend
Fantastic experience: Courtney the dental hygienist I saw today was fantastic. Friendly, professional and informative throught the entire process! Happy teeth and happy customer here! Thanks Courtney
Fantastic experience: Thank you, Courtney, for looking after me today - so thorough and helpful. Highly recommend her for an efficient and enjoyable hygienist appointment.
Fantastic experience: Super happy with the care I receive at Wellington Dentists most recently with both Laura and Courtney.
Fantastic experience: Courtney was a thorough and diligent hygienist. I needed a referral over the weekend, and Courtney went above and beyond to facilitate this.
Fantastic experience: Courtney at Wellington Dentists makes the whole process so easy and painless. Keeps you informed all the way. I recommend her!
Fantastic experience: I appreciate Courtney's thorough and gentle approach. She explains what she is doing, and why, throughout. I feel lucky to have someone so skilled looking after me.
Fantastic experience: great place love seeing my dentist and hygienist! cant recommend them enough
Fantastic experience: I’ve been seeing Nur Alniaami for years, and her professionalism and care are unmatched! Every visit feels like a win—getting my teeth cleaned by her is as exciting as winning concert tickets! She always ensures I’m comfortable and well looked after. Highly recommend her to anyone looking for a skilled and attentive dental hygienist. Thank you, Nur, for always making my dental visits so pleasant! Merry Christmas and don’t go please
Fantastic experience: Courtney was very professional, explained everything clearly, was thorough and caring. I'd recommend her to anyone.
Fantastic experience: Wonderful lovely staff and a modern bright clinic. Well priced and good communication - was easy to book an appointment online and even added a last minute hygienist booking straight after the exam. Thank-you Jane and Lauren!
Fantastic experience: An excellent dental office with kind and caring staff who do a phenomenal job. Courtney has been amazing with all my cleanings and check-ups, always making sure I feel comfortable and well cared for.
Fantastic experience: Very impressed with Courtenay (Dental hygienist), this was my first visit with her and I found her to be extremely thorough, professional and she had a lovely manner.
Fantastic experience: Courtney is an amazing dental hygienist! She made my visit so comfortable and provided excellent care. Her attention to detail and friendly demeanor made the whole experience enjoyable. Highly recommend her for anyone looking for top-notch dental care!
Fantastic experience: Had a really good hygienist clean today. Courtenay was super friendly, explained everything really well, and had a great technique which meant no pain. Teeth now feeling amazing. Thanks Courtenay!
Fantastic experience: The hygienist that I saw was extremely careful and gentle as well as being kind. If you’re a student I definitely recommend this place :))
Fantastic experience: My first dental hygienist experience in NZ went very well with them. Great location and I could find an appointment at a convenient time. I was very satisfied with my hygienist who did the job very well without much discomfort. They were also very punctual with the timings.
Fantastic experience: Good service at reception, kind and helpful. Treatment was conducted excellently by Courtney and professionally delivered. Would highly reccomend the practice.
Fantastic experience: I went for a dental hygiene appointment with Courtney, she was probably the best hygienist I’ve ever seen! Kind, attentive, non-judgmental and willing to explain everything. And did a brilliant job. Thoroughly recommended.
Negative experience: This place is not ASD or anxiety aware/friendly. I asked for a payment plan several months ago, and instead was referred to a pay-it-forward programme and to book an initial exam. They took a bunch of pretty invasive photos with an iPhone and a mouth opener, and a bunch of xrays, didn't give me any explanation for process or what was wrong with my teeth. I've since had an exam elsewhere without the need for an iPhone (and where are my photos stored exactly?) or mouth opener. There was no explanation about my mouth, the current process, or the next step - like any other dentist would on an initial exam. The receptionist was very clearly in a bad mood, and treated the person in front of me badly too. The person who helped me was more friendly, but didn't give me any explanation. I asked for email and text communication as I'm not good with on the phone - it is extremely difficult and taxing for some people to understand the other person without face to face feedback or time to process things. Of course I never heard back from them. I found the entire thing degrading, uncomfortable, and unprofessional. You can do better. All I wanted was an initial exam, and a payment plan. Edit: Hi Rob Smith, cancelling the free dental programme wouldn’t change my experience, address your rude staff, or acknowledge what I asked for (which was nothing to do with the free programme). Wouldn’t be very charitable of you to cancel it for others and blame me, when I never asked for it nor wanted it. My review, much like other 1 star reviews, is about behaviour and communication issues, that waste people’s time and energy - it’s not me whinging about free dental eligibility, if you had read it properly. Very passive aggressive behaviour in your comment reply.
Ian Christianson, so you weren't accepted for our dental charity program and so you give us a 1 star review. Awesome. Its times like these when I wonder whether we should cancel the whole free dentistry service. Rob Smith
Fantastic experience: I got two wisdom teeth extracted here. They have amazing dentists! The staff are very understanding about payment and will help you navigate the MSD as a student. The actual procedure by Dr. Lambeth was amazing. She is a great dentist and does quick extractions. Even when the procedure became complex she was very reassuring and explained complex concepts very clearly. She was always checking in on my comfort levels and made sure the process was as easy on my jaw as possible. I would highly recommend this dentist to anyone!
Fantastic experience: Gentle and professional care. I saw Laura Bridger for a check up at the recommendation of a friend. She was kind, non-judgemental, gentle, explained what she was doing, and gave helpful advice. It was the most relaxed I've ever felt at the dentist. I also saw Lauren McHugh for a clean and she did an exceptional job, very happy with the results. A check up with x-rays cost $125 and a clean cost $208. It was easy to get appointment online.
Fantastic experience: I went to see Courtney for a hygienist appointment after seeing other reviews and it was a positive experience. She was knowledgeable and very thorough. She also provided great detail about my oral health, which I’ve never experienced before and thought that was really helpful to know. The team at Wellington Dentists are very accommodating as well and I’ll definitely be going back for all my dental needs.
Fantastic experience: Thank you to Ruth & her team. As a very anxious patient I couldn’t thank her enough for putting me at ease and making this experience the best experience I’ve ever had with a dentist. You’re fantastic!
Fantastic experience: I scheduled with Courtney for a hygienist appointment after reading all the reviews and was not disappointed. It was the best experience I’ve had, she was so lovely, gentle and thorough, getting rid of stains that had been there for as long as I can remember through many other cleans. Thank you.
Fantastic experience: My teeth have never been so cleeeeeeaaaannnnn! Also, they have fair rates that are quite competitive. Very satisfied!
Fantastic experience: Affordable and quality care. Courtney performed a routine cleaning and was very good at explaining what she was doing and why. Her work was very thorough and quick
Negative experience: Came in because of a terrible toothache & was petrified to find out the dire state of my teeth :"> Nonetheless, Wei Yan was an absolute angel and the extraction was painless. Jane who did my fillings was very knowledgeable & did a fantastic job as well. Great service from the team & lovely receptionists too. 1year edit: unfortunately one of my fillings went too deep to the nerve and caused rlly bad pain after a year. had to do a root canal done subsequently at a different clinic
Fantastic experience: Arun was amazing with my hygienist appt. WD accommodated my walk-in request in no time, amazing service and very friendly staff!
Negative experience: Far too expensive. I was charged 200 dollars on top of the student discounted check up for a simple clean. Criminal pricing for subpar service.
But no one by that name has ever had an appointment with us, you must have the wrong business, is this your real name?
Fantastic experience: Courtney did a great service Starting off by welcoming me and proceeding to hygienic service from start to finish with friendly treatment. Thanks for today and wishing you all the best with your work.
Fantastic experience: I visited Wellington Dentists after reading through their treatment offerings and testimonials. An amazing team - from the receptionists through to the dentists and hygienists. Super helpful, professional and understanding. Highly recommend!
Fantastic experience: Very nice oral hygienist experience with Wellington Dentists. My hygienist is Courtney and she’s so friendly and professional. If you’re someone who don’t usually go to the dentist or is easy to get nervous, I would recommend Courtney :)
Fantastic experience: Had a Wonderful experience today at the Wellington Dentists. Dr. Laura was great, explained what she was doing at every step. The staff at the reception were very helpful and friendly. Would definitely recommend them
Fantastic experience: I had the pleasure of seeing Courtney, the new hygienist, and I was thoroughly impressed! She was extremely thorough with her cleaning, making my experience truly exceptional. I highly recommend her to anyone looking for a great cleaning and excellent care. She's definitely the best I've had in a long time - maybe even ever! Keep up the fantastic work, Courtney! 5/5 stars
Fantastic experience: Friendly and knowledgeable staff who are very supportive in a difficult environment. Great communication and booking system as well as reasonable prices.
Fantastic experience: Was a great experience! They have very helpful staff, which made my process super easy and stress free!
Fantastic experience: I feel so much happier going to the dentists now than I ever used to! I have really bad anxiety because past dentists have been so judgemental about my cavities, even when I'm doing my best to avoid them. Laura has treated me so well since I started coming to Wellington Dentists, she's gentle and treats me with compassion and for the first time in literally my life I am voluntarily going to regular check ups - not just when problems arise. Cannot recommend these guys enough!!
Fantastic experience: I had a five-star teeth cleaning experience with Courtney, the hygienist, this morning. I was beyond being impressed. She was patient in explaining every step to me and was very professional at what she was doing. Wellington Dentist is also a lovely place to visit.
Fantastic experience: Highly recommend seeing Rob, he's been so supportive, professional and is highly skilled at his craft. I've had both normal and cosmetic dentistry done by him and have been very satisfied with both.
Fantastic experience: I had such a great experience here today for a root removal with Ruth. She was kind, reassuring and professional. She acknowledged my anxiety, explained everything to me so well and the whole process was painless and fast. She even praised me for doing nothing! Her assistant was lovely, as were the receptionists. The price was much cheaper than i had anticipated too.Thank you so much team
Fantastic experience: Ruth was super friendly and talked me through every step and every cost! She genuinely seemed interested in my dental history and future. Great option for students, highly reccomend ❤️
Fantastic experience: Nur is so wonderful! Had a hygienist appointment with her today and she really took the time to educate me on why certain things are happening, and what I can do to prevent them. Constant check-ins that everything was okay which is great as a pretty nervous person :) Highly recommend Christie Holmes as a dentist too, she's lovely, informative and gentle. Fantastic practice - have been going here for seven years and never been disappointed.
Fantastic experience: Just had my first hygienist appointment here and I'm super happy that I've moved to this practice. Arun was friendly, fast and had a nicer technique than hygienists I've been to in the past. Also the first person ever to offer me numbing cream. Like most people, I dread going to the dentist, but I had a genuinely positive experience and am almost looking forward to my next appointment. Very nice, modern space too.
Fantastic experience: Had a great experience at this dentist! Saw Laura Bridger for a check-up and she treated me very gently and carefully explained what she was doing.
Fantastic experience: I've travelled the world and come back to NZ to see Rob Smith as, without a doubt, he is one of the best cosmetic dentists. In the world. Hands down.
Fantastic experience: Only dentists I will ever go to! The staff are all so amazing and take so much care making you feel so conformable. Can't recommended enough!!
Fantastic experience: I had to undergo a surgical procedure to extract a tooth due to canal root issues, and Wellington Dentists was the best pIace I could have asked for. My first appointment was with Jeff, who was simply amazing. He patiently explained everything, was kind and gentle, and made the procedure go smoothly. The following day, I had my surgical procedure with Laura, and she was an absolute gem. She was extremely knowledgeable, kind, and patient, and everything went perfectly. I highly recommend both of them.
Fantastic experience: Dentist and hygientist were both really gentle and gave good advice and extra support during the appointments. Recommended
Fantastic experience: So good, I went in for a quick checkup and ended up getting my issues sorted so fast, best dentist in Wellington by far, both Rob and Geoff are really good at what they do
Fantastic experience: Had the best experience with my dentist Christie here, she is so gentle and makes you feel completely at ease. My procedure was painless and I’ve not have any further issues since seeing her. would recommend 100 time over.
Fantastic experience: It was a really great experience with Wellington dentists. The staff on reception were very friendly and knowledgeable and my dentist Jeff was the best.
Fantastic experience: Jane is one of the best dentists I have ever had. Very knowledgeable and professional. I highly recommend her
Fantastic experience: Booked in to see Caitlin for hygiene visit best hygienist I have ever seen!! Gentle, thorough, informative - all round great experience for an ‘anything vaguely dental-phobe’! Would highly recommend and will definitely be back I visited Laura B on the same day for a broken tooth - she was so lovely! I felt so relaxed during my treatment almost forgot I was at the dentist! You need to come see these guys - today! Thank you both
Fantastic experience: Wonderful dental practice, lovely staff who are gentle and caring with fantastic hygiene. Perfect location within the city and affordable prices. Would highly recommend.
Negative experience: I had an appointment with the clinic on 1/05/23, six months ago. The experience was good, and the dentist was cordial. However, if I removed a star for each month without an update, there would be zero stars. I paid $171, which included a student checkup and a discounted x-ray that cost around $130. The clinic informed me that they needed to consult with another dentist and would give me an update later. However, after three months, I had not heard any update from them, so I emailed them. They replied that they still hadn't received their second opinion and suggested that I could see a specialist, which would cost me more money. The last thing I want to do is complain, but the fact is, it has been 212 days since my appointment, and spending my hard-earned money on an hour-long appointment that has not progressed at all is frustrating. I honestly feel scammed and that, as a student who doesn't have a lot of money, I don't matter. Going to the dentist is expensive, and in this cost-of-living crisis, you need to be wary of where you spend your money. I would not recommend this clinic to anyone, especially students at all.
Fantastic experience: **Review from a recovering dental-phobic** I spent many years dodging the dentist from fear and trauma. Well, I can honestly say, my session with Caitlin was the most calming dental hygienist experience I've had in my life. I almost enjoyed it?! Isn't that twisted. I thnk she might be the reincarnation of the Tooth Fairy. She checked-in with my pain levels along the way, communicated the procedfure as she went, offered kindess, and allowed for breaks in between each area of my mouth. Don't get me wrong, it still hurt. But I felt safe. You are a legend Caitlin. Plaque free smiles all round.
Fantastic experience: Had an appointment with Laura Bridger. Best dental experience I’ve ever had and I’ve had more than a few different dentist experiences. Never felt so comfortable at a dentist before. She is amazingly good at her job. Do yourself a favour and book in with her :) The receptionist Grace was also great!! Edit: Went back a 2nd time with Laura Bridger. Best dentist ever. Book in with her and you’ll understand what I mean. :)
Fantastic experience: Great Dentist and Hygienist services! I have put off my important dental work for a long time due to fear and anxiety. The staff here were all extremely accommodating, patient, and caring. I would recommend them to everyone. Thank you very much
Fantastic experience: I went and saw Arun today for a clean and scale. I hadn’t been in a while and was feeling quite nervous about the pain. Arun was amazing and I had very little pain at all! Would definitely recommend. Lovely receptionist also :)
Fantastic experience: Good team, efficient and helpful - good availability of appointments when I got a chip and needed sorting quick. They also have TVs on the roof above the chair, what's not to like!
Fantastic experience: On the morning of 27th July 2023, I had the pleasure of experiencing a dental cleaning session that was nothing short of extraordinary. From start to finish, the service provided by Arun Subramaniam, the hygienist, was exceptionally thoughtful and attentive. As I stepped into the dental office, I was greeted warmly by the receptionist, setting a positive tone for the entire visit. Arun then welcomed me with a friendly smile, instantly putting any lingering dental anxiety at ease. He took the time to inquire about my dental history and any concerns I might have had, showing genuine interest in my overall oral health. During the cleaning procedure, Arun's expertise was evident. He conducted the cleaning with precision and skill, making sure to thoroughly remove any plaque or tartar buildup. Throughout the process, he explained each step, ensuring I understood the importance of maintaining proper oral hygiene. What truly stood out was Arun's ability to strike up a conversation effortlessly. He shared interesting dental tips and tricks while also engaging in casual talk, which made the entire experience surprisingly enjoyable. It felt like I was catching up with an old friend, all the while receiving top-notch dental care. Moreover, Arun's sincerity and dedication to his profession were evident in his every move. He paid meticulous attention to every detail, ensuring that I felt comfortable and well-cared for during the entire session. It was evident that he genuinely cared about his patients' well-being, going above and beyond to provide exceptional service. As the appointment concluded, Arun provided personalized recommendations to improve my dental health further. He offered practical advice tailored to my specific needs, which was greatly appreciated. In conclusion, the dental cleaning experience with Arun Subramaniam was nothing short of outstanding. His warm demeanor, expertise, and genuine care made the visit feel like more than just a routine dental check-up. I left the office not only with a cleaner and healthier smile but also with a sense of gratitude for encountering such a remarkable hygienist. Without a doubt, I'll be looking forward to my next visit, knowing that I'll be in the hands of someone who truly values their patients' well-being.
Fantastic experience: I received dental work through Wellington Dentists 'Pay it Forward Dentistry' programme. The whole way through everybody was absolutely lovely to me, I felt so welcome, respected and so incredibly fortunate. Thank you all so much. The work you did Rob rebuilding my tweeth is better than I could have imagined. I had no idea how self-conscious I was, but am now aware of how freely I smile at things. Without a word of a lie, I have smiled more in the past few days than I have in the last ten years. The work received has been transformative. I truly feel a new person and I can move forward so much happier and more confident in myself. I am so grateful for Wellington Dentists, they are a kind, respectful, highly skilled, efficient and professional team
Fantastic experience: Really lovely and professional practice. Wei-Yan and Jasmine took great care of me and did a wonderful job, I would 100% recommend Wellington Dentists!
Negative experience: I rarely post reviews but I wanted to share my experience. Dentists are expensive so you need to know where you are spending your money. I had been having very severe toothaches on and off and on the 11th July, I went to Wellington Dentists. Although the pain was coming in waves, at the time my tooth was okay and I could tell the dentist was a little confused. When they suggested I might be over brushing, the dental assistant snorted with laughter. I stared at her and she just carried on. When the dentist mentioned it again, again she snorted with laughter. I think it goes without saying that this was rude, condescending, and wildly unprofessional. I felt extremely embarrassed and I have no interest in going back here. I've since gone to another dentist who helped address my issue and has come up with a plan if it gets worse again. I'm sure this isn't common, or I hope this isn't but I felt the need to share this. Please do not let this happen to another patient again, it can be hard enough seeking healthcare without being absolutely mocked in the process.
Hi Lan, sorry to hear about your recent experience, we were a little confused because we see over brushing on a daily basis. From what we can ascertain there was some interaction between my assistant and another assistant through the glass door which was certainly unprofessional. This is too late but I can assure you it was certainly not directed at you, but we need to be better so I apologize and will ensure no one feels what you felt again. I am glad your issue was resolved.
Fantastic experience: Haven’t been to a dentists for 20years due to anxiety! Went to today and they were super friendly and understanding. I felt super calm and looked after, all the team members I met were amazing, especially Dentist Laura who was incredibly lovely, kind and professional and gave me so much confidence to go back.
Fantastic experience: Consistently excellent. Staff across the board are friendly and professional, and the dentists and hygienists are amongst the gentlest I have encountered. The whole staff combine to really take the fear out of going to the dentist.
Negative experience: Was 5 stars but... After the disgusting way they treated my wife because she wasn't able to go to one appointment, I have now switched dentists. This desntist, unfortunately, has the benenfit of location, so they're never short of customers for simple convenience and have since gotten too big for their own shoes and think they can treat people anyway they want. This much is obvous by the receptionists who seems to flip a coin as to who has to deal with you when you walk in and interrupt their oh-so-important daily gossip sessions.
Fantastic experience: Best trip I have had to the dentist by far, kind and helpful staff! I felt very comfortable during the appointment and well looked after!!
Fantastic experience: Definitely one of my Wellington highlights. Got response to my email request next morning (on the weekend), had a call and the ladies suggested dentist Laura. They were able to assess and suggest treatment by my x-ray provided by me in the email. Got the best price offer without unnecessary sedation suggested by the other doctors. Dr Laura was great - friendly, encouraging, professional - quick and easy extraction of the upper wisdom tooth. Incredibly quick and pleasant healing process. Couldn't be happier, couldn't recommend more.
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