Colombo Street Dental
Information about Colombo Street Dental
Opening hours
- sunday: (closed)
- monday: 8h-19h
- tuesday: 8h-18h
- wednesday: 8h-16h
- thursday: 8h-18h
- friday: 8h-18h
- saturday: 9h-14h
Welcome to Colombo Street Dental, your go-to family-friendly dental practice nestled in the vibrant heart of Christchurch, New Zealand.
At Colombo Street Dental, we take pride in delivering a comprehensive range of dental services to meet your unique needs. Our offerings include advanced treatments under IV sedation, prompt emergency dental services, high quality same-day crowns, expert care for wisdom teeth, and precise root canal therapy.
Equipped with cutting-edge technology, our practice ensures top-notch dental care. Our facilities boast an OPG and CT scanning x-ray machine, facilitating accurate diagnostics. For intricate procedures like root canal therapy, we utilize a dental microscope. The incorporation of our cutting edge tech
Our comment from Best Dentists Club about Colombo Street Dental:
Colombo Street Dental is highly regarded by its patients for its exceptional level of care and professionalism. Many clients have praised Dr. Sam Brady and the entire dental team for their friendly demeanor and ability to make dental visits comfortable, especially for those with dental anxiety. Patient experiences highlight the following strengths:
- Expertise and Skill: Dr. Sam is frequently acknowledged for his meticulous work and ability to handle complex procedures with ease, instilling confidence in his patients.
- Compassionate Care: The staff at Colombo Street Dental genuinely cares for their patients, taking the time to explain procedures and ensuring comfort throughout treatments.
- Welcoming Atmosphere: The practice is described as friendly and accommodating, making it a stress-free environment for dental care.
- Efficient Service: Patients appreciate the quick appointment availability and the clinic’s responsiveness to emergency cases.
- Patient Trust: Numerous reviews highlight how patients feel secure and well-informed during their visits, contributing to a smooth and positive dental experience.
Overall, Colombo Street Dental stands out as a practice that prioritizes patient comfort and satisfaction, making it a highly recommended choice for dental care.
Colombo Street Dental: Reviews
Fantastic experience: Thank you to everyone at Colombo Street Dental for the care and treatment during my surgery. Dr Sam Brady did an excellent job and he and the Dental team were incredibly helpful and accommodating throughout my whole procedure. I also very much appreciated Sam helping me out to the car and even offered contact details if I had any questions about recovery. He genuinely cares about his patients - I have complete confidence recommending Colombo Street Dental
Fantastic experience: I’m someone who has always felt quite anxious about going to the dentist, but Dr Sam Brady at Colombo St Dental has completely changed that for me. He has a calm, reassuring manner and takes the time to explain everything he’s doing, which helps put me at ease. He genuinely cares about his patients, and he’s honest and upfront, never pushing unnecessary treatments and I always feel like I’m in safe, trustworthy hands. The whole team at Colombo St Dental is friendly and professional, and I wouldn’t hesitate to recommend them to anyone looking for a dentist who truly cares.
Thanks for sharing your positive experience with Dr Sam Brady and the team at Colombo St Dental. Your kind words are appreciated!
Fantastic experience: Great services and friendly team of staff highly recommended
Thank you for your kind review Ricky!
Fantastic experience: I've been seeing Dr Sam Brady for almost a decade. He's an excellent dentist. Very thorough, knowledgeable and honest. He is one of those health practitioners who's in the profession for the right reasons, and this is evident in the way he goes the extra mile for his patients. In terms of the clinic itself, it's super clean and tidy and equipped with the latest tech. Reception team very friendly and efficient. Highly recommend. Thanks Sam and team
Awesome to hear from a loyal patient! Thanks for the glowing review, we're stoked you're happy with your care.
Fantastic experience: I had Joe and Georgia working on my over the past month or so and I genuinely could not be happier! I had a fear of the dentist as many people do they both made me feel incredibly comfortable, talked me through the process and the work they've done is absolutely stunning! It's given me a great outlook on myself and didn't crush my bank, absolute professionalism and if I need more things done I'll be returning here for sure.
Thank you so much for your amazing review! We're thrilled Joe and Georgia could ease your fears and deliver outstanding results. Your kind words mean a lot to us, and we're looking forward to welcoming you back if you need any further treatment!
Fantastic experience: I am so pleased I was recommended to Colombo Street Dental. From the first call of enquiry to the successful removal of my Wisdom tooth, It was exceptional service with care and understanding and guidance. Joe made me feel at ease during the procedure and Chloe went above and beyond to make my appointment happen. Cannot thank this team enough. I have been to many dentist in the past and Colombo Street Dental have by far exceeded all experiences. Thank you guys
A huge thank you for taking the time to share your wonderful review! We're delighted to hear you felt cared for and supported throughout your experience, especially with your wisdom tooth removal. Joe and Chloe are fantastic members of our team, and we're thrilled they could make a difference for you. Appreciate your kind words!
Fantastic experience: Been going to Dr Sam Brady for around 7 years now. He's kind and quick, and his work and advice has solved any problems I've had with my oral health. He's also honest. He discounted work that turned out to be minor. He doesn't rush into unnecessary jobs when they're not required. He's got special attention for patient comfort. I was not comfortable with the underwater videos most other patients find calming After mentioning this to the receptionist a note must have been placed in my file and the scenes on the ceiling TVs have always been changed when I come in. Have recommended this clinic to everyone who asks.
Thank you so much for your kind words! We are glad we could help with your oral health and make you feel comfortable at the clinic. Appreciate your trust and loyalty over the years!
Negative experience: Receptionist was really rude and I was told to come back when I was in extreme pain
Fantastic experience: I love their service! From the reception and to the dentist is a 10/10 ❤️ Thank you for the lovely service! Thanks Dr. Kerry!
Thank you so much for your kind words! We're thrilled to hear you're happy with our service, Kerry is amazing! We appreciate your feedback and look forward to seeing you again :)
Fantastic experience: Had a fantastic app with Sam he was patient and very informative highly recommended!
Thank you for your kind words Jessa :)
Fantastic experience: My partner and I have been going to Kerry Chen at Colombo St Dental for the last few years and she is such a great dentist. She is calm, kind, and thorough and we both are so pleased with our standard of care every time we visit. Can definitely recommend this dental practice - everyone is professional and prices reasonable too.
Hello Amber, Thank you for your kind words and recommendation!
Fantastic experience: Sam is an amazing dentist. Highly recommend him for the splint he made for my teeth grinding. But I most recently had a filling and the process was so quick and well done. I barely felt nervous which is unlike me!
Thank you!
Fantastic experience: Jo is good, very very good.
He sure is! Thank you for your review
Fantastic experience: Great service delivered with care and high capability. Highly recommended.
Thank you for your kind words Lee!
Fantastic experience: Great caring service and everything explained in a way any one can understand. Painless also which is very important and good pricing. Won’t be changing my dentist any time soon.
Hello Su, Thank you for taking the time to write us a review, We are glad that you found the process painless and affordable. See you again soon
Fantastic experience: Brilliant Dental Practice. Joe is fantastic and keeps you well informed. Had 2 wisdom teeth out and it was quick and painless. Can't recommend Joe and his team enough! Definitely sending family and friends there when needed.
Thank you Evan!
Fantastic experience: I cannot recommend Dr Foster and his dental assistant enough! As someone with autism and a debilitating phobia of the dentist, Dr Foster showed absolute care and consideration while explaining the entire process as we went thru it. The end result was amazing and I feel incredibly grateful to Dr. Foster for his empathy and compassion. Words will never express what you have done for me. 1000/10 recommend him if you want a compassionate dentist who understands.
Thank you for taking the time to write this review. We are glad that you felt comfortable with having your dental treatment here.
Fantastic experience: Dr Sam, was amazing super friendly and helpful and look after me amazingly. I could highly recommend this practice to anybody
Thank you Lenny!
Fantastic experience: Sam Brady is a fantastic dentist always feel in great hands.
Thank you for your Kind review Mike, we look forward to continuing your dental care
Fantastic experience: My local dentist had informed me I needed my lower wisdom teeth out. But they were quite complicated and I struggled to find a place to get them out ASAP. Colombo Dental & Joe were awesome. From the first consultation, he walked me through everything. I had the surgery yesterday and him and his team did an amazing job. I couldn’t be happier. I can’t recommend this place enough. They made the whole process really easy to understand! Thanks team!
Thank you so much for your kind words! We're thrilled to hear that your experience with us was positive and that you're recovering well. We appreciate your recommendation and look forward to helping you with any future dental needs!
Fantastic experience: I was referred to Joe Foster by my own dentist. I was really apprehensive .Joe and his team were really friendly and put me at ease. He was so professional in his approach.I felt I was well informed and in safe hands throughout. It has been a thoroughly positive experience. My recovery was without incident. Excellent result!!
Thank you so much for sharing your wonderful experience! We're thrilled to hear that we could make you feel at ease and provide a positive outcome. We appreciate your kind words!
Fantastic experience: Amazing service! I cracked my tooth right before Christmas, and it was scratching my tongue so badly that I knew my holidays would be miserable if it wasn’t fixed. I called on very short notice, and they kindly fit me on the next day. The staff and doctor were so helpful, quick, and professional. They fixed my tooth perfectly, and it was very affordable too! I’m so grateful for their help. Highly recommend!
A huge thank you for your kind words! We're glad we could help save your holiday season with a quick and stress-free fix. We appreciate your recommendation and look forward to helping you with any future dental needs
Fantastic experience: Great service at Colombo Street Dental, Dr Sam and Dr Chen are very thorough and always manage to squeeze us in when needed.
Thank you so much for your kind words! We're glad to hear that Dr. Sam and Dr. Chen have provided you with great care. We appreciate your loyalty and look forward to continuing to help you with all your dental needs!
Fantastic experience: Everything about my experience here was awesome. Karyn at reception was so nice and helpful, and Dr. Joe Foster did a fantastic job on my wisdom teeth surgery. I didn’t feel anxious at all, thanks to how clearly everything was explained. The follow-up check-up was quick, easy, and just as reassuring as the initial visit. I can’t think of anything they could’ve done better.
Hi Pi, We're so glad to hear that you had a great experience with us. Many people find the idea of wisdom teeth surgery scary so we are happy to hear that Joe and the team were able to ease your anxiety prior, during and after the procedure! Thanks so much for your review :)
Fantastic experience: I cannot recommend Dr. Samuel Brady highly enough. I recently had an incredibly complex procedure to replace my veneer and crown on my front two teeth—something I’ve been unhappy with since they were originally done when I was 18. The original work was not only cosmetically unsatisfactory but also posed several challenges over the years. From the outset, Sam has been meticulous, patient, and dedicated. Over the past three years, we carefully planned every aspect of the procedure. This included a referral to a top-notch endodontist to redo my root canal, ensuring a strong foundation for the new veneer and crown. What truly sets Sam apart is his perfectionism and craftsmanship. He spent countless hours perfecting the crown and veneer, which he made himself in-house—an impressive skill that very few dentists in the city possess. His attention to detail and commitment to achieving a natural, beautiful result were beyond anything I could have hoped for. The outcome? Absolutely stunning. My teeth not only look incredible but also feel great. For the first time in years, I can smile with complete confidence. If you’re looking for a dentist who combines exceptional technical skill with true artistry, look no further. Thank you, Sam, for your incredible work and dedication to giving me the smile I’ve always wanted!
Hi Sandra, Thanks for being so kind to write such a wonderful review! Sam and the team are so happy to be able to look after you and we are glad to hear that you're happy with the results we achieved and that all the hard work is appreciated! Happy Holidays :)
Fantastic experience: My friend Nigel had really bad toothache and managed to get in to see Dr. Joe Foster reasonably quickly. The treatment he received was exceptional and Dr. Joe was very compassionate and friendly as well. Nigel asked me to send a review for him as I went with him at the time and he does not have Google access. To me, they seemed very friendly and helpful as well. I wouldn't hesitate in going there myself anytime if I required dental care.
Thank you, Allan for taking the time to share your friend Nigel's experience with us! We're delighted to hear that he received exceptional treatment from Dr. Joe Foster and that you both felt welcomed and cared for during your visit. Our team strives to provide compassionate and friendly service, and it’s wonderful to know we hit the mark. We appreciate your recommendation and look forward to helping you if you ever need dental care in the future!
Fantastic experience: Had a great experience getting tooth removed especially when I get anxiety over the dentist really calm and nice guy thanks again
Thank you so much for your kind words! We're thrilled to hear you had a positive experience, especially knowing dental visits can bring on anxiety. Our team is dedicated to making sure every patient feels comfortable and well-cared-for. We’ll be sure to pass on your feedback —he’ll be glad to know he helped put you at ease. Thanks again, and we’re here anytime you need us!
Fantastic experience: I’ve been going to this dentist for a while now, and I’m always impressed with the level of care and professionalism. They do an exceptional job every time – from cleanings to more complex procedures, I always feel I’m in good hands. Recently, I was running late for an appointment and was concerned about being charged a cancellation fee. To my surprise, they were incredibly understanding and didn’t charge me, even though they have every right to. It’s that level of care and customer service that keeps me coming back! I highly recommend Sam to anyone looking for top-notch dental care at a fair price!
Thank you, Joe, for your thoughtful review and for being such a loyal patient! We're delighted to know that you feel well-cared-for with each visit. Our goal is always to offer not only high-quality dental care but also compassionate service, and it’s wonderful to hear that came through during your recent visit. We’re grateful for your recommendation and look forward to continuing to provide you with excellent care for years to come!
Fantastic experience: Joe Foster is exceptional!! I have been so scared to go to a dentist for years, I also cannot afford the high costs which has stopped me from going also. I have had my wisdom teeth cause me a lot of trouble at the moment (and a few other bad apples) so I went in here as a new first-time client. When I met Joe he was so understanding and kind, yet very professional and amazing at his job. Him and his assistant (sorry I do not know her name) were so kind and patient with me and really calmed my nerves and anxiety. You can tell he definitely loves what he does and he really actually cares about his patients, their health and their well-being. He really made me feel at ease always talking me through every single step and making sure I knew what is happening and what needs to be done. He’s a top notch dentist and an amazing guy all round. He should be given an award for being the best dentist in Christchurch! Thank you Colombo Street Dental and especially thank you Joe Foster
Thank you so much for sharing your experience with us! We're truly grateful to hear how Joe and our team helped ease your dental fears and made your visit as comfortable as possible. Joe takes great pride in his work and genuinely cares about each patient’s well-being, so your feedback means a lot to him and to everyone at Colombo Street Dental. We’ll make sure Joe and Georgia know how much their kindness and professionalism were appreciated. We’re honored to have earned your trust, and we’re here to support you on your dental journey. Thank you again!
Fantastic experience: My experience with Colombo Street dental was absolutely amazing, I have never felt that kind of treatment at any other dentist. Everyone made me feel safe and well taken care of, They have the most pleasant aura in their clinic and in their staff. I now have no anxiety when going to dentist & the results of the work they have done was astounding. If I could give them a higher star rating it'd be 100
HI Temara, We are so glad to hear that we made a difference to your dental visit experiences! We know that it is not an easy place to be - your kind words mean the world to us.
Fantastic experience: New patient. Very welcoming. Kerry ( and her assistant) are highly professional and competent. A check, two crowns and a clean. I could not fault Kerry. I have had several dentists over the years and haven't always been pleased with the work done. However Kerry has proven to be far superior. Costs very reasonable. Highly recommended.
Thank you for sharing your experience with Dr. Kerry! It's great to know that you felt welcomed and well cared for during your visit. We try our best to keep costs as fair as we can. Thanks for your recommendation and we look forward to seeing you again for any future dental needs!
Fantastic experience: This dental place is the best. They had available appointments for new people. Amazing atmosphere. The team listen to what you want and try thier best to get a solution suitable for everyone. I will continue to use them to get my teeth either fixed or removed
We appreciate your kind words. We're thrilled to hear you had a positive experience with our team. Thanks for trusting us with your continued care.
Fantastic experience: Sam is thorough and goes the extra mile. He is careful to explain what and why he does what he does. You know you are in safe hands.
Thank you so much for taking the time to share your kind words about our work! We are thrilled to hear that the attention to detail and commitment to transparency have made you feel confident and supported!
Fantastic experience: DR Joe Foster is by far the Best Dentist I've ever been to!! I have anxiety and they were so lovely gentle and kind.. highly recommend
Thanks for the recommendation, Alicia! We know that the trip to the dentist can be daunting and are happy to hear that Joe and the team are able to help you feel at ease!
Fantastic experience: Great service when I needed an urgent appointment, I found the team very accommodating. Thank you Sam, you are a great dentist.
Hi Simin, Thanks so much for leaving us a review - we are glad to hear that Sam and the team are able to look after you!
Fantastic experience: I came back from vacation with a tooth that was in excruciating pain Dr Joe Foster stayed open late so I could have tooth pulled (wisdom tooth that had a crown on it already) had an infection below tooth so not able to be saved. Joe has a great way about keeping you relaxed and his assistant Georgia was so kind. Highly recommend.
Hi Tracy, Thanks so much for taking the time to leave us a review - we are glad to hear that our friendly team were able to help you with your pain!
Fantastic experience: Thank-you!! Colombo Street Dental were fantastic from my initial phone call inquiry to my final appointment !, Dr Joe Foster and his assistant charlotte calmed my nerves, talked through and explained the process, very professional yet were extremely friendly and understanding the whole time, as well as fixed all the issues i wanted sorted !. I was scared of visiting a dentist for so long with the cost, but these guys made it easy the whole way through no hidden costs and everything quoted accurately at initial appointment. Wish id found these guys sooner, will definitely return for any ongoing dental work !! 10/10.
Hi Sam, We're glad to hear that our team has helped you feel comfortable with your dental journey. We try our best to be fair and transparent with our pricing, so it's great to hear that this helped you feel at ease. Thanks so much for taking the time to leave us such a thoughtful review!
Fantastic experience: Lovely people there from the desk lady to Dr foster and staff, best dentist experience I had in 17 years, 11 out of 10 ! Thank you Colombo Street Dental
We're glad to hear you had such a good experience with our team. Thank you for your wonderful review!
Fantastic experience: I couldn't recommend this place more, Joe is fantastic! A combination of anxiety and a medical condition caused other dentists to be cautious and put me on the hospital waiting list rather than treat me. The wait was long and my teeth needed attention. I came across Joe and expected the same treatment, however after an assessment he agreed to work with me. Multiple teeth removed and fillings completed Joe and his assistant supported me throughout the whole journey. Yes Joe, we are still friends! See you next time.
Joe is happy to hear that we are still friends! It's great to know that you felt comfortable and well-cared for with us and we look forward to assisting you with any future dental needs. Thank you for your wonderful words!
Fantastic experience: I can't recommend the team at Colombo enough. Especially Joe. I've always dreaded going to the dentist and only went when there is something wrong. Joe was the most enthusiastic and professional in his job than any other dentist that I have come across in New Zealand and Oversees he made me feel educated and informed about my options and made me felt heard. After going for an initial check up and X-rays he made me feel calm and collected. I got a comprehensive teeth clean, lower jaw filling and three teeth extractions and will be returning in the future.
Thank you so much for your kind words and trust in our team - your recommendation means a lot to us. We look forward to continuing your dental care in the future!
Fantastic experience: Best dental experience, calm friendly staff who make you feel as comfortable as they possibly can. I had Joe and his team look after me getting teeth removed ready for dentures and I couldn't recommend them highly enough.
Thanks for your kind words! We know that being at the dentists can be daunting and appreciate you recognizing the efforts that our team put into making sure each visit is as pleasant as possible. We look forward to you being confident and happy with your new smile!
Fantastic experience: The whole team at Colombo were incredible. Usually I’m anxious about dental care but the team made it painless. Kerry was super knowledgeable and helped me understand what I needed and how I could get support Jo did an awesome job extracting my wisdom tooth, making me feel relaxed and supported Karyn was supportive and helpful in my admin, always cheerful Chanya made me feel super relaxed before a stressful set out appointments And the assistants (who I didn’t catch the names of sorry) were lovely and helpful I’ll be using this dentist in the future. Thanks all! - Beau
Thanks so much for your lovely review and recognizing the efforts of all the team members - this means the world to us! We look forward to seeing you in the future!
Fantastic experience: I could not possibly recommend Dr Sam, Karen, and all the team at Colombo Street Dental highly enough to do them credit!! Sam takes the time to explain the procedure in a way you can understand and his work is exceptional!! If you need a new dentist, these are the guys!!
Thank you for your thoughtful review! We're glad you appreciated the time we took to explain things to you. We believe that education is key to providing the best possible care and are happy to know that you felt well-informed throughout your visit.
Fantastic experience: Great service at reasonable prices, thanks team
Thanks Rachel! We know that it can be easy to put off getting dental work done due to financial issues. We try our best to keep our prices fair without compromising the quality of our work.
Fantastic experience: Highly RECOMMEND!! DR JOE FOSTER was amazing talked me thru everything befour starting work I now can smile with pride THANKYOU!!
Thanks for your kind words! We believe that education is crucial for maintaining good dental and oral hygiene and are committed to ensuring that our patients feel informed and confident in their care. We are happy to hear that you are happy with your smile!
Fantastic experience: An extraordinarily kind and exceptionally professional dental service. Also super affordable too! My son suffers from anxiety and is often nervous, even in the best of times. Dr. Sam Brady instinctively understood this and was remarkably patient and empathetic, making the entire experience comfortable and reassuring. My son also received invaluable advice on dental health that he’ll carry with him for life. I’ve also received exceptional treatment under Dr. Sam Brady. His expertise and care exceeded all my expectations! The entire team is friendly and dedicated to doing everything they can to put patients at ease.
Hello, thank you for taking the time to leave us a review! We are glad that your son had a positive experience with Dr Brady and that the care you received exceeded your expectations. Thanks again, The CSD team
Fantastic experience: Our whole family goes to Colombo Street Dental. Sam and the team are professional and efficient and provide great care. Highly recommend.
Hi Ferg & Meredith, Thanks so much for your kind words and entrusting us with the care of your family!
Fantastic experience: Amazing place. Very thorough. Used as an emergency dentist
We're so glad to hear we could assist you in your time of need! Thanks for taking the time to share your experience with us.
Fantastic experience: Many thanks! Dr Foster and team for restoring my smile. I highly recommend Colombo Street Dental to anyone like myself anxious and nervous about oral health care. All staff are so warm and friendly providing excellent advice, treatment options and after care. Thanks again.
Hi Debbie, We understand that dental care can be an unnerving experience and am glad to hear that you're happy with your smile! Your kind words mean a lot of us, and we appreciate you taking the time to share your experience.
Fantastic experience: Finding a dentist like Dr. Sam Brady, who can turn a dental appointment into a comfortable experience, is truly a gem! Dr. Brady is the only dentist I trust with my teeth. I'm usually anxious with dentist appointments due to past experiences with other dentists but Dr. Brady always makes me feel comfortable. I've got difficult teeth to work with since I have crowding and every time I've gotten work done by Dr. Brady, I've been really impressed with his skills.
Hi Angeline, Thank you for taking the time to share your experience with us! We're committed to making dental visits as comfortable and informative as possible, and it's great to hear that we've achieved that with you!
Fantastic experience: I recently had an emergency dental visit with Dr Joe Foster due to severe tooth pain, and I cannot express how grateful I am for the exceptional care I received. From the moment I called the clinic, the receptionist was incredibly responsive and empathetic, fitting me in on short notice. Dr Joe Foster was amazing. Despite my discomfort, he immediately put me at ease with his calm and reassuring demeanor. Dr Joe Foster quickly diagnosed the issue and explained the treatment plan clearly, ensuring I understood every step. The procedure itself was handled with such skill and gentleness that my pain was significantly alleviated almost immediately. Dr Joe Foster’s expertise and compassionate approach made a world of difference. I highly recommend Dr Joe Foster to anyone in need of dental care. Dr Joe Foster’s prompt and effective treatment turned a painful experience into a manageable one. Thank you Dr Joe Foster, for your outstanding service and care. I will definitely be returning!
Hi Tiana, we're incredibly grateful for your kind words! Our goal is to ensure our patients feel at ease and are informed throughout their process. Thank you for sharing your thoughts and trusting us with your dental care.
Fantastic experience: I highly recommend Sam and his team to anyone who is looking to get their teeth checked or need some work done! Very friendly service and professional treatment. Due to frequent moving I've been to various dentists in the past, in Europe as well as New Zealand, but Sam and his team definitely stand out with the quality and service they offer! He knows exactly what he is doing and can break it down for me to understand his processes. Here is me hoping to have found my forever dentist.
Thank you so much for your kind words, Julia, we enjoy having you as a patient! We are always striving to provide the best service possible
Negative experience: Wouldn’t go to these guys ever after the way I was treated by a staff member at their reception. Absolutely disgusting. I felt so belittled at a time when I was in so much agony. And to call me a liar? I told your receptionist everything before she booked me in. What you are trying to infer in your response is as disgusting as the way you treated me. May be you need to take some of your reviews on board and seek professional help.
As said in previous answers to reviews which differ significantly from witnessed and recorded events. We have limited response we can make being medical. But there is a minimum standard of respect and politeness to staff required to be seen at Colombo Street Dental. There is also complete honesty required in regard to bookings for medical reasons to keep patients safe. We wish you well in your dental journey and remind patients of the video cameras on front desk for our protection Further to patients continued editing: Video cameras are on front desk to protect our staff and editing reviews will not change data on recordings.
Negative experience: Posting below review on behalf of my 60 year old mother, the below is in her own writing: I arrived at this surgery before 8am and had a conversation with the receptionist, she confirmed my appointment was a half hour and I said that's about all the time I have as I need to get to work. I sat in the waiting room listening to the dentist talk to a nurse about paying for something, the clock ticked over and at 10 past 8 the receptionist went into the surgery. The dentist then called me. I went in and was told where to put my bag. Nothing else was said. He started cleaning my teeth. Then he stopped and started typing, I didn't know what was going on. The nurse then started taking the instruments apart for cleaning. I thought seems like it's over and stood up. I went to the reception and took my phone out and it was only 8:22am. I said to the receptionist "I have been in there 10 minutes and you are going to charge me for half an hour'. Long story short I said email me the bill and I will pay it. Once I got to my car I saw the dentist running out of the building so I walked over and he was right in my face waving his finger at me yelling that I was a lier. He said I had been in the room for half an hour and he could prove this from the cameras which I know he can't, it wasn't even 8 30 when he was yelling this to me. I asked him to stop yelling at me take his pointed finger away. He didn't. I was very frightened and extremely intimated. I took 2 x $50 from my bag and left them on the ground. I was shaking. Not only was his behavior and conduct unprofessional and intimading I did not receive the treatment I had booked for. Brenda Ellis
It is hard to reply to such reviews. We are bound by medical privacy laws, unlike patients. But in cases with recorded video footage and witnesses. All we can say is that this is a highly misleading statement of events and leave it at that. We wish your mother well in the future at a dentist who meets their needs and expectations, which I don’t believe we can provide. Thankyou for your feedback. Nga mihi nui Sam
Fantastic experience: I had an exceptional experience with Dr. Sam Brady at Colombo Street Dental. Dr. Sam demonstrated outstanding skill and expertise, providing me with a pain-free and comfortable experience during my visit. Not only did Dr. Sam conduct a very thorough and accurate diagnosis, but he also swiftly devised a treatment plan tailored to my needs, which was incredibly reassuring. Throughout the procedure, Dr. Sam took the time to explain everything to me, ensuring that I felt informed and at ease. Even after the treatment, he continued to provide detailed explanations, for which I am immensely grateful. I highly recommend Dr. Sam and the entire team at Colombo Street Dental for their exceptional care and professionalism.
Dear Sylvia, Thank you so much for taking the time to share your exceptional experience with Dr. Sam Brady at Colombo Street Dental. We are delighted to hear that Dr. Sam provided you with such outstanding care and expertise during your visit. We strive to ensure that each of our patients feels comfortable and well-informed throughout their treatment, and it’s wonderful to know that Dr. Sam’s thorough diagnosis, tailored treatment plan, and detailed explanations made you feel at ease and reassured. Your kind words and high recommendation mean a lot to us. Thank you once again for your review. We look forward to welcoming you back to Colombo Street Dental in the future.
Fantastic experience: Went to see Kerry Chen for a dental emergency and general services. She's was super professional, patient and, very good at explaining everything. Services provided were great and will definitely be going back. Receptionist was also friendly and kept me well informed for my follow up appointment. Thanks heaps!
Hello Callum, Thank you so much for your wonderful review. We are delighted to hear that your experience with Dr. Kerry Chen was so positive. Dr. Chen takes great pride in providing professional and patient-centered care, and it's fantastic to know that her explanations and services met your expectations. We’re also pleased that our receptionist could contribute to making your visit pleasant by keeping you well informed about your follow-up appointment. Our team strives to ensure that every aspect of your visit is smooth and comfortable. Your kind words and feedback are greatly appreciated and will be shared with Dr. Chen and the entire team. We look forward to continuing to provide you with excellent dental care in the future. Thanks again!
Fantastic experience: Expressing immense gratitude to the team at Colombo St Dental. My partner hadn't been to the dentist in over a decade due to dental anxiety. He had a wonderful experience and now is proud to smile again. Thank you for looking after him.
Thank you so much for your heartfelt review. We are incredibly grateful for your kind words and are delighted to hear about your partner’s positive experience with our team at Colombo Street Dental. Dental anxiety is something we take very seriously, and it’s rewarding to know that our efforts to create a comfortable and reassuring environment have made such a significant difference for your partner. Seeing him smile proudly again is the best feedback we could hope for.
Fantastic experience: I’ve just started coming to this practice and have had great experiences with both Dr Samuel and Dr Kelly. The receptionist was friendly and understanding too. I would recommend this practice
Thanks so much for your lovely review! We're glad to hear you had a great experience with us.
Negative experience: Doctor is very unfriendly. Receptionist was lovely though.
Fantastic experience: This dentist is just superb. After 9 years of avoiding the dentist and finding myself with a toothache, I was recommended this place and to see Dr Sam. Dr Sam is direct but considerate, and was very understandable of my situation. I am very anxious with dental work, so Dr Sam constantly checked if I was okay. He is very meticulous with his work and doesn't rush. I will never visit another dentist; Columbo Dental is the place to go!
Hello Evie, Thank you so much for your wonderful review. We are thrilled to hear about your positive experience with Dr. Sam at Colombo Street Dental. We understand that visiting the dentist after a long time, especially with dental anxiety, can be quite challenging. It's fantastic to know that Dr. Sam’s considerate and meticulous approach made you feel comfortable and well cared for. Ensuring our patients feel at ease and receive the highest quality of care is our top priority. Thanks again for the kind review The CSD Team Your kind words and recommendation mean the world to us. We are honored to be your chosen dental care provider and look forward to continuing to meet your dental needs with the same level of dedication and professionalism.
Negative experience: I found the dentist one of the ruddest I have incounted and left befor treatment. I noticed the receptionist from 12 months ago was no longer there. The place was extremely quite compared to my last visit I could not recommend Columbo dental to any one.theres a surplus of dentists,so find one that suits There is a marvelous dents further up the road who I have no hesitation in recommending.excellent dentistry and friendly helpfully staff.. Just be cause I'm retired suoperanuat I expect to be treated with same respect as I show to us Shame on you Columbo dental..
Negative experience: I've been here for 2 wisdom teeth extractions at different times and seen the same male each time. I found him to be very rude, not even a hello. Barely communicated with me about anything. My sister has just been here and had the exact same experience. The receptionist was friendly
Fantastic experience: This place deserves more than 5 stars. Dr. Samuel Brady has helped me navigate the anxiety of getting dental work done time and time again - and more than once has gone above and beyond the work I paid to get done. All round excellent service.
Kia Ora David, Thank you so much for your glowing review. We are truly honored by your kind words and are thrilled to hear that Dr. Samuel Brady has consistently provided you with excellent service. We understand that dental anxiety can be a significant barrier, and it’s wonderful to know that Dr. Sam has helped you navigate this challenge and made your visits more comfortable. His commitment to going above and beyond for our patients is something we pride ourselves on. We hope to see you again in the future, Kind regards, The CSD Team
Fantastic experience: Amazing service Dr Kerry Chen is absolutely awesome the communication she has with both patient & colleagues is spot on, reception is awesome too, the last dentist I went to left me in so much pain but after seeing Dr Kerry Chen It feels like I didn't even have an extraction really do recommend, such a nice welcoming place thankyou again for the wonderful experiences
Hello, Thank you so much for your amazing review and kind words. We are thrilled to hear about your positive experience with Dr. Kerry Chen and our team at Colombo Street Dental. It’s wonderful to know that Dr. Kerry’s excellent communication and skill made your visit comfortable and pain-free, especially after your previous experience. We are also delighted that our reception team could contribute to making your visit welcoming and smooth. Best, The CSD team
Fantastic experience: Lovely people. Samuel Brady is a great dentist, I definitely feel that he will look after me and all my health problems.
Thanks so much for your review, we do our best to take care of our patients where possible!
Fantastic experience: I went into see dr Kerry, I was so nervous about having my teeth fixed she talked me through everything and calmed my nerves down and was constantly making sure I was ok, thank you for making my visit less scary -35 year old woman who hates the dentist here it wasn’t so bad after all so thank you Kerry and your dental assistant ♥️
Thanks for your review. We are pleased to hear that we were able to help!
Fantastic experience: Great service! I highly recommend this dental place. All the staff members are so kind. Dentist Samuel Brady had explained the procedure thoroughly and was really reassuring. Definitely exceeded my expectations.
Thanks so much for your kind words!
Fantastic experience: I recently changed to Kerry Chen as my previous dentist is due to retire. I am SO glad I changed as I've had the best experience. I'm looking forward to my next appointment! Highly reccomended.
Thank you for taking the time to review our practice! We appreciate your kind words and are delighted to hear that you've had a positive experience. We look forward to continuing to provide you with exceptional care.
Fantastic experience: Regular customer, awesome people to deal with. Tells you exactly what you need and nothing you don't. Will continue going here.
We value your repeat business and appreciate your kind words. Our goal is to provide transparent, tailored solutions, and we're glad to hear we're meeting your expectations. Thank you for choosing us!
Fantastic experience: Exceptional friendly service, excellent systems and hardware. Samuel was extremely knowledgeable and skilled. I'm very satisfied with the end result. Highly recommended.
"We appreciate your glowing review! Our team, particularly Samuel, strives to deliver exceptional service and results. Thank you for recognizing our commitment to excellence! We look forward to seeing you again
Negative experience: On Saturday 20th May at 10:30 am, I had an appointment to review my wisdom teeth. I was expecting to have great service and respectful communication between dentist and patient. However, Samuel Brady was very unprofessional as he didn't communicate to me directly, instead he decided to talk with my partner about my problem...I don't know why ? After he finished his explanation to my partner, he said he had done this because English is not my first language and he needed to make sure the procedure he was about to do was well understood. I have been living in New Zealand for 12 years, my IELTS (International English Language Testing System) score was 8.5, I run an Electrical business with kiwi employees for almost 10 years now, I have daily communication with English speaking people. I feel that Samuel Brady discriminated me due to my accent, and made several assumptions that were incorrect. Both assumptions and discriminations are unsafe actions in the health profession. Therefore, I will not recommend Samuel Brady to anyone.
Fantastic experience: I'm a nervous person going to the dentist, but I feel comfortable going back here now, I got myself worked up over nothing my dentist Samuel was amazing he removed a tooth 2x and both time's did a great job,if your a nervous person don't be I highly recommend this dentist, and if you need dentures he is the only dentist in the south Island that makes them for you.
Thank you so much for your kind words! We're glad you had a positive experience with Dr. Samuel. We appreciate your trust and recommendation!
Fantastic experience: Dr Kerry Chen was fantastic. She was so thorough with my treatment and explained everything wonderfully. She answered all of my questions and was incredibly helpful. Thank you
Thank you!
Fantastic experience: Fantastic service. Jillene (receptionist) was so friendly and helpful, getting me an appointment quickly and was lovely right through my experience. Dr Kerry Chen and her assistant were so lovely and caring. They put up with me being absolutely terrified (to the point of tears) and helped to support me through a difficult tooth extraction that involved Dr Sam having to come in and help. Thank you all!
Fantastic experience: Today I came in with extream tooth ache. They fit me in straight away, informed me of costs and likely options to resolve it without putting me on the spot. I had Samual Brady working on my teeth and I have never ever had an extraction before and it was 100% painless. He was gentle, patient and very calm which made a really nice experience for the one in the chair. Concidering it was weekend work cost was very reasonable. Thank you for the great experience even though I lost a tooth. I will definitely be back.
Fantastic experience: I honestly can't fauly Dr Brady, I am very glad to have found his dentistry. He is definitely one of the better ones out there. Good prices and better service.
Fantastic experience: Excellent knowledge kind and caring. Made a trip to the dreaded dentist a breeze
Negative experience: The reception lady is very kind and very beautiful the actual dental guy is very rude and I did not feel comfortable at all my gums and stuff was sore as he was working on me I don't recommend him at all
Kia ora, Because we do not know who you are, it is hard to respond to this sort of review. Our standard advice if you have an questions about why something was sore when being worked on, is that you could send us an email and let us know so we can answer any questions about why some aspects of what can often in dentistry be invasive surgery, may be uncomfortable. Nga mihi nui Dr Brady
Fantastic experience: I can’t thank these guys enough by fitting me in so close to Christmas. The dentist I had was amazing at his work, his assistant was so sweet and kind. But I can’t thank the receptionist enough, such an amazing lady
Negative experience: No experience with the doctors just with the receptionist. Nice first then getting rude and arrogant when you have issues to solve. She misunderstood, forget what we talked about and she emailed me like I am an old woman who lives with demencia. Never said sorry.
Hi there, after looking into this and seeing the only correspondence we can find I am happy this is not an accurate representation of events. I know how hard our front desk work to try help patients and help them organise appointments. We wish you all the best with finding a dentist to meet your needs. Nga mihi nui Dr Brady
Fantastic experience: These guys are awesome! They make going to the dentist as stress-free as possible and always go that extra mile whenever they can.
Positive experience: It's a mixed bag. The good - managed to get an appointment on the same day due to a cancellation and the receptionist was super awesome (someone should give her a raise!). Unfortunately everything else was so-so. The dentist seemed grumpy, didn't communicate clearly (was half mumbling all the time), and sighed when things didn't go his way. It doesn't hurt to be more courteous when engaging with your patients, Dr Brady.
Fantastic experience: Amazing dentist lovely staff , such a great experience
Fantastic experience: Dr Brady is a great doctor. I visited him and my family the last 2 years and He is very gentle and no issues at all. Excellent service with a lot of experience. He was a very helpful with me and my family. Very charming and happy staff and lovely receptionist i highly recommend Dr Brady if you want to get a dental treatment. I guarantee you that you will be looked after very well.
Fantastic experience: Very good. Helpful and happy staff, great chat. Best dental experience yet...
Fantastic experience: Great price for good dental work. Had a tooth removed was done quickly and without incident.
Negative experience: Absolutely shocking initial treatment of a mask exempt patient. Made him feel like a complete hassle. Hurried him into a room, came in wearing hazmat suits (for want of a better term), was rude when talking to me. Wouldn't answer his questions as they were apparently short on time... But that was probably due to the fact that they spent 15 mins getting equipment on rather than being with the patient. First time using this place and will be the absolute last time! Would never recommend. Their only saving grace was the first time I called they had a wonderful young lady on reception who was a pleasure to deal with. She wasn't there any other time however.
Fantastic experience: Ever since becoming a patient of Columbo Street Dental last year, the dental care I have received has been overly positive. Dr Samuel Brady is an exceptional dentist. He is always happy to discuss my dental issues which gives me the confidence that my dental health is always in his best interests. He is also a very high functioning individual which provides me with even more reassurance that the care he provides is high quality. My dental issues have required a lot of patience and careful monitoring due to the nature of the injury (microscopic tooth cracks from a work related trauma injury) which Dr Brady has done a fantastic job at treating. Thank you
Fantastic experience: How do you do 6 out of 5 stars. I'm so glad I found this place. Not only more affordable than other dentists, but the service is amazing. Warm friendly receptionist. Dr clarine is super gentle, i highly recommend.
Fantastic experience: DR Clarine & Eli were awesome! Came in for a chipped tooth repair and clean. Shaped my tooth to the point it was not even noticable! Would highly recommend and will be back! A+
Fantastic experience: My first experience today with the team at Columbo Dental. I had to have a tooth removed and Clarine Cheah was wonderful. She was straight forward, honest and gentle. The receptionist was extremely friendly and caring. I was in a lot of pain and their caring attitudes did not go unnoticed. I would highly recommend this dentist. In addition they have reasonable pricing, which they are upfront about. $250 for consult, xrays and removal.
Fantastic experience: Had extractions not quite 2 weeks ago now, and i have healed so well! Sam is one of the nicest dentists i have ever been to! Also the receptionist is so lovely too. Thank you to the team at Colombo St Dental for making my experience so comfortable, see you next year :-)
Fantastic experience: Dr Zoe Berryman is just wonderful! She is very gently but thorough, knowledgeable, and kind. I went in with a bit of a sore tooth and had a well priced full check with scans and even photos! Dr Zoe found that I had a few issues so we planned out a schedule that worked for me and I am getting the treatment I need. All of the staff are very friendly and welcoming. I would (and have!) highly recommend this place to get dental work done.
Fantastic experience: Saw me very quickly and helped me out fantastic
Negative experience: I have thought long and hard about posting this review, especially given the threats of defamation for others who have bravely spoken up. I will not go into detail about the specifics of my dental treatment with Dr Brady other than to say I too was not treated in a respectful or kind manner as a patient in his practice, and it has left a lasting impression on me. I can only hope I encountered Dr Brady on one of his 'off days' and that others have been more fortunate than I.
Fantastic experience: Jeeper creepers where have you been all my life Dr. Sam brady!!! The kindest and the best dentist out there! I've always been very anxious about going to the dentist due to pain, judgement and the price. I've had extensive fillings done and a wisdom tooth extraction today, not a single pain during the process - no judgement and I genuinely felt like he's there to help (quite cheap too!). Very efficient, professional and most of all - he knows his stuff! Thanks so much Sam and Sarah, I've never been to the dentist and came out with a smile. Felt like falling asleep at one point, I was that relaxed! Thank you thank you thank you for your non-judgemental very friendly approach. Will definitely be back and will recommend to everyone i know.
Fantastic experience: I would highly recommend. The staff are friendly and make you feel comfortable and relaxed.
Fantastic experience: Absolute BEST dentist I have ever had. Wouldn't go anywhere else.
Fantastic experience: Best dental experiance iv had, amazing reciptionest, lovely dentiest and dental assistant, so gentle, explains everything even calmed my nurves. Thankyou so much.
Negative experience: Let me start by saying that the receptionist, Jilene, is bloody lovely and tried her best to smooth over what was an awful experience. She was so gentle with me as I left, clearly upset, and tried her best to cheer me. I really hope that Dr Brady was just having a bad day because he steam-rolled me, insulted me and continued to talk over me as I welled up over the situation. From the moment I walked in, he just pointed to the chair, did not say "Hi" or "how are you" or ask my concerns about my teeth, just went straight in and started insulting the cosmetics of them. The entire appointment he kept pressing and putting through appointment plans in the computer for $1000 a tooth treatments and practically saying my teeth were awful, despite my reiteration that I just wanted to refill a filling that had decayed, nothing else. He ignored me and said it would never work - though I've been told by another dentist now that it is a perfectly acceptable route for my teeth. I've never felt so awful leaving an appointment; he second-guessed and disregarded everything I said, and it really felt like he didn't care about me or his job. I'm sure other have had great experiences here, but I needed to pass on that I really did not. Cried for half an hour afterwards. As we all have off days, I was willing to give them a second go and contacted them to ask for an appointment for just one filling (which is all I need and want) but was told that Dr Brady said I need $400 a tooth treatment. So, nah, won't be going back. Cheers. EDIT, after response: Mate, it doesn't sound like you are comfortable with people writing honest reviews as you state, because you respond with threats of defamation. And being threatening about privacy? What the heck, man. My name is here and I stand by my words. Where in my piece of paper will it say that you weren't rude to me? I appreciate that you have great reviews below, which is why I said it must have been a bad day, but the more you write the more unsure I become. And I called twice and texted once since last week about a follow up appointment - not just yesterday - as if that even matters; Your response only really confirms that you treated me in the same way during my visit.
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