Caring 4 Smiles Dental Group
Information about Caring 4 Smiles Dental Group
1023, Auckland
Opening hours
- sunday: (closed)
- monday: 7:30-17:30
- tuesday: 7:30-17:30
- wednesday: 7:30-17:30
- thursday: 7:30-17:30
- friday: 7:30-14h
- saturday: 7:30-14h
Caring 4 Smiles provides warm, caring and gentle General Dental treatment to every member of the family, from young children to the very old. Located in the vibrant heart of Epsom, Auckland, we welcome you to our modern dental clinic filled with passionate professionals dedicated to oral healthcare.
Our comprehensive services range from teaching new parents how to care for their children's teeth, to specialized orthodontics, cosmetic dentistry, and dental implants. Every member of your family receives unparalleled dental care tailored to their unique needs and budget. If you want to keep your teeth for Life, we are the dental practice for you and your family.
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Enter our practice and your search for a Caring Oral Health team is over.
Our comment from Best Dentists Club about Caring 4 Smiles Dental Group:
Caring 4 Smiles Dental Group is a premier dental clinic in New Zealand, known for its exceptional patient care and state-of-the-art facilities. Patients consistently praise the professionalism, warmth, and attentiveness of the staff, creating a welcoming environment for individuals of all ages. The clinic's team, including Dr. Madison, Dr. Kelvin, Dr. Loyola, and others, have earned high marks for their thorough explanations and compassionate approaches during treatments, making patients feel at ease.
Highlights of Caring 4 Smiles include:
- Exceptional Care: Patients appreciate the personalized attention and the time taken to ensure they understand their dental health and treatment options.
- Family-Friendly Atmosphere: The clinic is noted for its child-friendly approach, creating a positive experience for young patients.
- Advanced Technology: Utilizing modern dental technology, the practice effectively addresses various dental needs with comfort and precision.
- Long-Term Relationships: Many patients have been with Caring 4 Smiles for years, emphasizing the trust and rapport built over time.
Overall, Caring 4 Smiles Dental Group is highly recommended for anyone seeking caring, effective, and professional dental services in a supportive environment.
Services and Treatments
Caring 4 Smiles Dental Group: Reviews
Fantastic experience: I really appreciate the way the consultation was conducted — with such care, clear explanations, attention to detail, and professionalism. Thank you Dr Madison and Caring 4 Smiles.
Fantastic experience: My son has been under the care of Dr Kelvin at Caring 4 Smiles and we always have an exceptional care and professional advice from Dr Kelvin. We really appreciate for very clear communication and kindness for my son.
Fantastic experience: Dr Madison is such a great dentist! She was thoughtful and patient and explained everything very thoroughly. I left feeling very well informed about my teeth. Highly recommend
Thank you for this wonderful review of me & my team. Oral health is a journey we are on with every one of our patients. - Thank you for the trust. Dr Madison & the Caring4Smiles team
Fantastic experience: As someone who hates going to the dentist, I highly recommend Dr Madison Chang and the team at Caring 4 Smiles Dental Group. Madison is a true professional: compassionate, thorough and genuinely lovely!
Hi Dave Thank you for finding an joining us. We are committed to the long haul of individualized Oral Health. Dr Madison has a wonderful manner of presenting her treatment options and that is exactly what you discovered - her disarming personality. - We want you to thoroughly enjoy each visit. - Loy & Madison & The Caring Team
Fantastic experience: I have been a regular patient here for 15 years now. The staff are extremely forward-thinking, pro-active, and take a holistic approach to my personal challenges. I feel they are supporting me on a lifetime journey and providing me myriad tools to achieve it, rather than providing quick fixes and narrowly-focused plans.
Hi Richard WOW, for the past 15 years we have shared trust and confidence. Oral Health is a unique journey and we tailor-make it for each patient. Thank you for the 5-STAR review. - Loy, Kelvin & the Caring 4 Smiles Team
Fantastic experience: I have been under the care of Caring 4 Smiles Dental Group for a few years now and absolutely recommend their kind, caring and professional service. Dr Madison Chang is especially amazing! I am not the biggest fan of going to the dentist, historically speaking, but since being under her care, I actually look forward to my dental appointments now. If you are after compassionate and professional care for your oral health, then you really can't go past Dr Madison Chang, and the rest of the team at Caring 4 Smiles. Even the most freaked out of patient will feel right at home with them.
Dear Dr Marcia Thank you for taking the time to write such a heartfelt and thoughtful review. It’s been wonderful to have you as my patient and been a pleasure to look after you. Your love and support is appreciated. - Madison Chang Dentist Caring 4 Smiles
Fantastic experience: I’ve been coming to this dental clinic for I think 30 years- I believe our family was one of their first. I’ve lived abroad a lot but always wait till I come back home to NZ to do my dental work here as I can trust I’m in the safest of hands and care. They are so thorough and the clinic feels worlds apart from others I’ve seen and heard of. Plus they keep all my records (for the past 30 years) so know exactly the ins and outs of my dental history. I love how awesome all the staff here are. From being greeted at reception by Thelma and having a good catch up to having my hygienist appointment that is caring, honest, helpful and of high quality. The dental work is awesome and they ensure I have the best treatment. Over my time here my teeth and I have been looked after by Loy and his team of dentists all of whom I value and trust. To be honest I don’t love coming to the dental clinic out of weird childhood fear but I always leave here with a huge, healthy smile! Thanks Team!
Aww Chrissy Thank you for this lovely review. You were a little girl when you walked in with mum & dad and your siblings. For 30 years we have cared for you and your family's smiles - Time has passed so quickly. Thank you for all those years of trust and love from you and the family. Loy & Thelma & the Caring 4 Smiles Team
Fantastic experience: I had an emergency broken crown and Caring for Smiles took immediate action to start a new crown. It was my first time there and they were so willing to answer my questions and put me at ease. I highly recommend their expertise and caring .
Thank you Mary. We appreciate your review and for joining our practice. Our entire team will care for you at all times. If you see someone without a Smile, tell them that they can get one here and to just walk in. - Best regards - Loy & the C4S Team
Fantastic experience: My family has been with Loy and crew for over 20 years and have thoroughly enjoyed their company and growing old together. We appreciate their prompt, courteous, friendly and professional attention to detail and beauty, as they go the extra mile and make us feel appreciated. Their logo reflecting team-work is apt. If you are looking for a caring dental practice, look no further.
Hi Kevin GOSH !!!! 20 years have flown by and we are still having fun at the practice, putting broad smiles on the faces of our patients. Practice is never work for us, as we enjoy every patient who walks in through the front door. - Thank you for your beautiful review. We grow and spread into the community with every new patient who finds us because of these heartwarming reviews. - Thank you Loy & The C4S Team
Fantastic experience: I hardly ever leave reviews for anything but the service at Caring 4 Smiles is exceptional. The receptionists are lovely and Dr. Kelvin and his colleagues were able to remove three of my very troublesome wisdom teeth at a fraction of the cost I had been quoted previously by other dentists/specialists. Thank you!!!
Hi Daisy, Our team and I were delighted to read your review of our surgical work. We have been managing difficult wisdom teeth problems for many years and yesterday you experienced the value of being treated by a collaborative and patient focused team. - Thank you very much for your 5 star review. I look forward to seeing you again as we continue your journey toward excellent oral health. - Dr Kelvin Tay
Fantastic experience: Our whole experience with Maureen at reception and Dr Correa has been exceptional! Our 21 year old daughter had a botched filling from another dentist and Dr Correa fixed it and went the extra mile to reassure her and explain what happened and give her a plan to get the rest of her teeth sorted to prevent future problems. She felt safe and cared for and we are moving the whole family’s dental care to caring4smiles dental group because of this positive experience.
Dear Rebecca It was such a pleasure to chat and treat with your daughter and to allay her fears. I am delighted that she felt safe and happy as she came on her own and you are far away. Rest assured that every one of our patients is treated like family because we all care deeply for anyone stepping inside our front door. Thank you for this wonderful review and referring your entire family to our practice. Best regards Loy
Fantastic experience: Dr Madison chang is beyond amazing ,keeps me in the know & informed, amazing dental treatment, good cost effective treatment that is affordable
Thanks so much, for your appreciation Clayton! The team & I really appreciate the 5-STAR review and your continued trust and support. I'm so glad to hear you've had a lovely experience with us, and I look forward to seeing you soon. - Dr Madi
Fantastic experience: Friendly, professional and approachable staff.
Hi Pieter Thanks for the kind words! It’s been a pleasure having you as a patient. Undoing the effects of past experiences can take time, but we’re glad you feel comfortable with our team. We appreciate your trust and look forward to continuing your care. Dr Kelvin Tay Caring 4 Smiles Team
Fantastic experience: Dr Loyola is our absolute hero! My daughter fell and broke her front tooth in half the night before her best friend's 21st. Caring 4 Smiles was able to fit us in (on a Saturday!) and somehow Dr Loyola miraculously reconstructed her tooth, using the broken pieces which she had kept. Within 45mins you couldn't tell anything had ever happened, it was incredible. She was able to get to the 21st and a month later the tooth still looks good as new! Super grateful to Dr Loyola who is genuinely so caring - as well as being a genius. Highly recommended and will be sending everyone here from now on!
Dear Robyn Nothing makes me & my team happier than the opportunity to make magic in our patient's mouths. I was so upset to see your daughter lost a chunk of her front tooth and possibly not make the 21st party. But the magic worked and she made it to the party. What a beautiful photo of her and her besty. - Thank you for your appreciation and 5-star review. I look forward to seeing you both soon. - Dr Loy.
Fantastic experience: What a relief, in my 80s to have finally found a Dentist who not only impresses me with her expertise, but listens respectfully to my concerns, and assures me with her kind caring manner that I will be safe in her hands! Maddison at Caring 4 Smiles, Epsom, is that Dentist. I would recommend Maddison to anyone. The equipment used by the practice is state of the art, completely up to date. The administration staff led by Thelma are kind considerate and welcoming.
Thank you Jacqueline for your kind words and we appreciate you taking the time to share your experience online. - Dr Madison - I’m glad you have found us and chose us, as our goal is to ensure every patient receives the highest standard of care in a warm and affectionate clinical environment. We look forward to helping you and every one of our lovely patients achieve and maintain excellent Oral Health.
Fantastic experience: Best dentist you could ask for very caring person went from a handshake to a hug thank you onces again
Thank you Chad for your 5 star review and the hugs at the end of your treatment. - We believe that on entering our practice front door, "Your search for a caring Oral Health team is over". We want everyone to enjoy excellent Preventive Care and keep their "Teeth for Life". - See you soon. - Dr Loy & Thelma Caring 4 Smiles Team
Fantastic experience: A must dentist to go lovely and caring reception staff fantastic dentist and Johnny the Oral hygienist what a lovely person very gentle and caring I walked out very happy thank you
Thank you for your wonderful review of our practice team and our Hygienist John. He lives for Preventive Oral care and we appreciate you choosing us as your Oral Health Coaching Team. We promise you the very best care. - If there is anything more we can do for you and your family, please let anyone on the team know. See you at your next visit - The Caring 4 Smiles Team
Negative experience: Let's stick with the facts here: 1: Dentist arrived late for my appointment at 7:30am as the dentist told me that it was only communicated about the appointment not too long before. Business should improve the communication process here, especially on the price charged. 2: Spend approx 1 hour there for approx $350. Competitors would charge around $150 to $250. Yes, there was a consultation, but it took 5min and the Xray was not necessary. 3: My last dentist checkup was not decades ago, it was 1 year ago, so please don't exaggerate and make things up. In that case, by the way, the Sunnynook dentist charged me $129 for similar service including Xray. 4: Received a call to come back after 3 months. Lady on the call was pushy and did not want to end the call, even after I said I was not interested and said bye 2 times. Would not come back there to be charged $350 on a simple hygiene. If anything, should offer next service complementary, as 350 is 2 hygiene consult in many competitors. Price defitenely not worth the service.
Hi Luciano It's lovely to engage with all patients, because we can explain our processes. The journey to excellent Oral Health is achieved by persistent coaching and encouragement of all patients. The "pushy lady" you spoke to is our main coach, Thelma. We built this practice by coaching every one of our patients to achieve greater health. Of course she pushes patients to achieve better Oral Health. She has been doing this for 30 years. - Regarding the 10 minutes wait in reception: Is it not ironic that patients will sit in a GP clinic for hours, but 10 minutes in a dental office is unacceptable. The 10 minutes are for patients to fill in the forms. - As for health services, a clinic can be good or cheap, not both. - Best regards Caring 4 Smiles Dental Team
Fantastic experience: This is by far the best dentist office I have ever been to! Dr Kelvin was extremely patient and caring with my 2 year old daughter who had to have two cavities fixed. He took extra time to help her feel comfortable and was so playful with her. She actually had fun and was completely comfortable by the end! The rest of the office staff were so friendly and warm. Beautiful environment! I can’t recommend this office more for the whole family! My husband and I will definitely be going back for our own dental care as well! Thank you for the amazing experience!
Thank you for your wonderful feedback Christina! We’re thrilled that the team could make your toddler’s first visit to the dentist very positive and enjoyable. At our practice, we strive to create a welcoming and child-friendly environment knowing that young children always need a bit of extra time and patience. So, we are delighted that our playful approach helped your daughter feel comfortable, have fun and get the treatment completed. Then, she walked around and explored the entire practice on her own. We also recognize that every child is unique, and finding the right way to make their visits comfortable can sometimes take a few appointments. Our goal is always to make each visit as pleasant as possible, and it’s heartwarming to see that children who come here look forward to their next fun visit! Thank you for entrusting us with your family’s dental care. We look forward to seeing you and your husband in due course and continuing to provide the best care for your family. - Kind regards Dr Kelvin Tay
Fantastic experience: This is place is fantastic, I went to them after not seeing a dentist in 12 years and having dentophobia and putting it off. I had quite a lot of pain in my mouth and really bad gums. After a very grim prognosis which involved 3 extractions (All wisdom teeth) and deep scaling under anaesethic, they started on my mouth. 3 months later my mouth is completely different. The extractions were almost painless and the cleaning had produced results undreamed off. I now have gleaming white teeth and pink healthy gums. But its not just the work they did, but how friendly and clean the place is. Dr. Calvin Tay was helpful and not only showed me how to take better care of my teeth, but also how to change my whole psychology around dentistry and oral hygiene. I will never neglect my teeth again. If you are petrified of dentists and haven't been for years. Go to these dentists - they are not humans, they are magicians. Okay it wasn't the cheapest dentist, but the treatment was worth every cent and they are entirely transparent and honest with you. They have fantastic chairside manner and they don't judge you like many places I have been to do. PS Photo is after treatment and I am in my late 40s.
Hi Tane, WOW !!!!! thanks for taking the time to write this amazing 5 star review of your experience at Caring 4 Smiles and sharing your personal journey & transformation! It was particularly nice of you to publicly mention that you had dental phobias and had to come to terms that a lot of damage to your teeth & gums had set in. - We love how you called us Magicians haha!!!! because a big part of the Magic was due to your open-mindedness and taking charge of your oral health and quickly getting the entire treatment done. You did not dither or postpone. You let us work the Magic that we offer every patient who walks into the practice. - It’s great to hear that you are very happy with how your teeth and gums now look and feel great. More importantly, I’m so happy to have been part of your positive shift in attitude toward dentistry. - We look forward to caring for you over many years of Preventive Dentistry. Best wishes Dr Kelvin Tay
Fantastic experience: We can't recommend Dr. Loy enough as a family dentist! When one of my children was experiencing severe tooth pain over the weekend, Dr. Loy was incredibly supportive and went above and beyond to help us. It's not just his willingness to assist in emergencies that stands out; his constant kindness towards children and his patience in explaining the correct dental care procedures make every visit a reassuring experience. Dr. Loy doesn't just treat teeth; he teaches kids the importance of taking care of their dental health in a way that's engaging and easy to understand. Really appreciated Loy!
Thank you so much Mindy, for your trust in bringing your 2 young girls to our practice. We love having them on their journey to excellent dental health with us. Fond regards Loy
Fantastic experience: Highly recommended Adam Richardson and Team, they will tick all your boxes. I was impressed by the services each time of my visit. The moment I stepped in the door, I got warm welcome and lovely service. The knowledgeable and full of experiences of dentist therapists, the clear procedure, and well care for my teeth are blowing my heart… love it, love it, love it. Oh my goodness! One more thing, the cleanliness of the clinic is amazing! I am so happy that I found Adam Richardson and Team.
Thank you Viengsone for your lovely message. From our first appointment, I felt that you understood our clinic's mission, to create a caring family environment whilst delivering the highest quality of dentistry. I really appreciate that you have already been kind enough to refer your friends to the practice and I am so pleased you're happy with your treatment. I look forward to seeing you at the clinic soon. Kind regards Dr Adam
Fantastic experience: My experience with the team at Caring 4 Smiles was definitely great. All the staff was very caring about my individual experience and made certain I was comfortable. They employ the latest technology and made my visit as comfortable as possible with a fantastic end result. I really like their record system that they use to keep very accurate records of my dental history. From my many years of dental visits across the globe I found the Caring 4 Smiles team 10/10 with care and standards! Thanks Adam and the team.
Hi Greg Thank you for choosing us and walking in through our front door. We are committed to long term care by our tracking and recording systems, all developed in-house here. We monitor improvement as well as slow deterioration and thereby protect our patient's teeth and keep dental costs low. Delighted to have your trust and your 5-STAR review of our practice. Dr Adam.
Fantastic experience: ドクターアダムは紳士的でとても親しみやすい歯科医です。 処置の正確さ、速さもさることながら、処置後の説明もとてもわかりやすいです。 また助手の方々や受付の人達も皆様感じの良い対応でした。
Hi Zaly, It is a pleasure to treat our patients and deliver them the highest levels of dental care. I'm so pleased that you had a great experience at the practice and choose to give us all a wonderful five-star review. I look forward to seeing you again and if you need any help with your teeth you know where we are! Thanks again, Dr Adam and the Team at Caring4Smiles
Fantastic experience: I had a new upper denture fitted by Doctor Tay. I have no problem recommending him, he was effortlessly professional, reasonable cost, and my new dentures are 1000% better from my last ones. Despite my work being fixed cost, Doctor Tay insisted that I come back for a final fitting even though I didn't want to. So when your medial professional insists on spending more time when he has already been paid, (essentially giving up profit for a better outcome for his patient) you know your in the right place with the right dentist.
Hi Philip, - Wow, thank you for your amazing 5-STAR feedback! My team & I believe in making sure things are just right, that's why I insisted on that final session. I'm pleased it paid off and your new dentures are rocking. That its 1000% better – is what we aim for! - Caring for our patients is not just a job for us, we genuinely want our patients to be happy, so your words mean a lot to us. - Warm regards - Kelvin Tay Dentist
Fantastic experience: I absolutely love this dental clinic. I have been to many dentists before and none of them have shown as much care as this practice. I have Adam as my dentist and absolutely love what he has done so far to my teeth. He listened and fixed a botched filling that a previous practice performed. They are a quality dentist clinic. The receptionists are also amazing. Welcoming and approachable! HIGHLY RECOMMEND ❤️❤️
Hi Micaela - What a pleasure to have you as our patient and to earn a 5-STAR review of my team and me. As a long term preventive care practice, everything we do is about the "Long Term". No request is beyond us. So thank you and see you when you come in next. - Adam & The Caring 4 Smiles Team.
Fantastic experience: Dr. Kelvin and team - simply the best in the business, empathy and professionalism coupled with clear and detailed communication in delivering world class restorative and preventative dentistry. Could not be complimentary enough about the care received and highly recommend to all.
Hi Gerard - As a team, we really appreciate your kind words and the 5-star review of our practice and me. We will deeply miss you and Rhona but so glad to have established exceptional dental health and confidence for you both. All the best with your move to start a new beginning ! - Best regards - Kelvin Tay & the C4S Team.
Fantastic experience: Great service. Upfront about the cost. Explain everything before they commence the treatment. Very professional and friendly staff.
Hi Victor Thank you for your 5-STAR review of our Oral Hygiene program. You were treated by Kim and she was delighted to read your review. - As a team, we are committed to patients for the long term and ensure their Oral Health is impeccable. See you at your next visit here. - Best wishes for Christmas & the New Year. - The Caring 4 Smiles Team
Fantastic experience: Had what felt like a hole in my tooth and it was getting sensitive. Very thorough exam, well explained Xray and photographs. And fantastic work by Adam! My problem is fixed, and my teeth feel and look great. I came here because of the DHB staff discount so the pricing was good too.
Hi Scott Adam was delighted to receive your 5-STAR review of his work. We appreciate your feedback as we try our hardest to provide excellent and nurturing care to our patients. Thank you for joining us. If there is anything more we can do for you, it will be our pleasure. - The Caring 4 Smiles Team.
Fantastic experience: An Excellent dental office! Very clean professional working environment. I walked in and was lucky that they had a spot for me the same day. I was in and out of the building in less than 1 hour, totally saved my holiday. Dr. Adam Richardson was very knowledgeable, caring, and professional. He explained everything that was happening up front and made sure I understood. I would highly recommend this Dental Group and Dr. Adam Richardson to anyone needing a Dentist in the area.
Hi Bryson, Thank you for your 5 star review. The team at Caring 4 Smiles really appreciate your kind words of our style of working with you and all our patients. We wish you a very enjoyable holiday in NZ and hope you have a great day on Waiheke Island and safe onwards travels home. Kind regards Dr Adam Richardson
Fantastic experience: Great experience, never had a dentist that cares as much, and has taught me things I never knew about my own health and how I should take care of my teeth. Would recommend to anyone, I was also referred to this dentist because of the good work they do.
Hi Joseph, Thank you for your 5-star review and for joining our practice. At Caring 4 Smiles we know that every appointment is an opportunity to help our patients achieve the highest levels of Oral Health. I am sure you will see great benefits over the long term. It's great to hear you had a good experience with Sigal and me. It was a pleasure meeting you and we look forward to your next appointment. Kind regards Dr Adam Richardson
Fantastic experience: Thanks to Fa’e and Cigal (apologies - not sure how to spell it!) for the most fun hygiene appointment ever! A great team. I left with lovely clean teeth, sound advice, a smile on my face and a spring in my step! Thank you!
Hi Debbie Thank you for your 5-STAR review of Sigal & my work at your last Hygiene visit. In the performance of a routine but very essential task, we try to have a load of fun with our patients and yet impart lots of tips and tricks to keep everyone smiling from ear to ear. Love having you under our care and see you at your 6 monthly visit. - Fa'e Hygienist
Fantastic experience: Been going to this dentist for a while now and have had a pleasant experience everytime I showed up. The staff are very kind and make sure that you are well looked after. Just recently got my wisdom teeth removed by Adam and was very nervous at the beginning, but thanks to him checking up on me every now and then, the past week went by comfortably. Very grateful for all the support and would recommend to anyone.
Hi Jardyn - Thank you for 5-Star appreciation of our dental practice. We care deeply for every one of our patients and appreciate your commitment to us. - As your dentist, I can assure you of my committed care through the years ahead. - See you soon Dr Adam Richardson Dental Surgeon
Fantastic experience: Dr. Kelvin Tay at Caring for Smiles is the most thorough dentist I’ve seen. No rock was left unturned during his evaluation of my teeth and he even took the time to walk me through his thoughts/concerns. I feel relaxed now that I’ve found a dentist in Auckland who I highly trust and is extremely helpful.
Hi Matt, - It was a pleasant surprise to receive your 5-STAR review. You had many good years with your previous dentist and I'm glad you feel comfortable with passing the baton of exceptional care, to us. As a Preventive Care team, we will keep a close eye on your Oral Health from here on. - Kind regards, Kelvin
Fantastic experience: As someone who hates the hygienist visit with a passion, I've just come from my best appointment ever. Really caring and considerate hygienist (Kim) who was so understanding and compassionate during my visit. Also, a big call out to Dr Kelvin who has done urgent work for me at very short notice with great results. All round this place is excellent. Highly recommend.
Hi Richard, - Dr Kelvin joins me in thanking you for your 5 star review and wonderful feed back. You and your family have been patients here for almost a decade. Thank you for choosing us. - As a team, we strive to make patients experiences fulfilling each time by listening and understanding their concerns and expectations. We are happy that you had a 5-STAR experience at our clinic during the recent hygiene session with me. - Looking forward to see you and your family at your next visits. - Kim Sumi Oral Health Therapist.
Fantastic experience: Amazing professional service and special thanks to Dr Kelvin Tay who made it look like effortless extraction of my wisdom tooth which was hiding in a deep corner. Will highly recommend the place. Great tips were given post the surgery for quick recovery.
Hi Kalyan, thanks for taking to time to write us an appreciative 5 star review. I am happy to know that you recovered from the wisdom tooth surgery well and look forward to working together to get everything else back on track. See you soon. - Dr Kelvin Tay Caring 4 Smiles Dental Group
Fantastic experience: Cannot thank the team at Caring 4 Smiles enough for the amazing quality of care they've provided for me and mum these past few years! Reception staff are lovely and welcoming, and Kelvin is super kind and knowledgeable for all our dental appointments. I want to give a huge thank you to my new hygienist Anna, who I saw for the first time today and is what spurred me to finally write a well-deserved review for Caring 4 Smiles. Anna was so incredibly attentive and non-judgemental with my personal circumstances and I felt encouraged and understood under her care. I particularly appreciated her transparency and sensitivity during our hygiene appointment, where she explained every step she was taking and constantly checked in if I showed any slightest sign of discomfort. She has helped me not feel as anxious/nervous for future dental appointments, and words can't express how much that means to me :) Highly recommend the team at Caring 4 Smiles to anyone looking for high quality dental care provided by approachable, knowledgeable, empathetic experts
Dear Jamie, Thank you for your 5-Star review and such a wonderful feedback. Reading your review has filled all our hearts with joy and reassurance that we are on the right track. We thank you for recognising our commitment towards providing quality dental care, our aim is to help you the best way we can and we want you to be able to communicate openly with us. Now knowing that our team can address your concerns and explain to you your treatment procedure in a way that helps your feel more comfortable and informed is what we will strive for. You are a very important patient of ours and your comments truly mean the world to us. Thank you for taking the time in writing to us. If you have any questions or any concerns please feel free to contact us. We look forward to seeing you again. Warmest regards, Anna - Hygienist @Caring 4 Smiles
Fantastic experience: Highly recommend, professional friendly service. My mum has recovered her confidence and is feeling overwhelmed with the whole experience at Caring 4 Smiles. She went there for first time with few dental issues, she was nervous and a bit unsure about the results. Now she is much more relaxed and goes back to each appointment confident that she will have a great job done. Our appreciation for your fantastic job Caring4Smiles team. Special mention to Alan, mum’s keeps telling everyone about your kindness and patience, Thanks for an outstanding service!
Hi Maria What a lovely photo! Thank you so much for posting the photo and writing this brilliant 5 star review. It has been my pleasure meeting your Mum and treating her these past months. I'm so pleased that she's happy with her treatment. At Caring 4 Smiles, all of the clinicians strive to achieve the best outcomes for our patients, whilst delivering an amazing experience from start to finish. So to hear that your Mum has regained her confidence with coming to the Dentist again is priceless! Over 27 years, our practice has grown by personal referrals from delighted patients like you. I look forward to seeing your family at the practice again soon, Best wishes, Adam Richardson
Negative experience: My personal review:- I wouldn’t recommend this clinic. Though the overall consultation and treatment was good, the clinic seemed too high priced for everything. The dentist was not transparent. Before starting treatment he should discuss the plan and the prices of the treatment approach. The dentist charged separately for HD dental photographs which seem unnecessary and didn’t made any benefit to me. Moreover, he took separate fees for both consultation and radiographs which other doctors provide all together at much much lesser price. Even after that the doctor wasn’t satisfied and charged double the amount for the procedure which other dentist usually do. He didn’t even explain me about post operative care and didn’t suggested to visit the clinic later if any issues happen.
Hi Bhumi Thank you for your review of our practice where you attended as an emergency patient. As you are a dentist, we discussed your issues as a colleague to colleague and I knew that you had a deep understanding of your x-rays and high definition records. Now you say that there were of no value and I am disappointed. - We discussed the urgent problem and you asked for the treatment and I concurred. We reviewed all the information and I made suggestions about the large number of remaining issues and you agreed with them. - As you have worked as a dentist in India, I know that you are comparing treatment and costs there with how things are done here, even though I gave you "Mates Rates". - As you are getting ready to work as a dentist here, I offered you the opportunity to train with us on the amazing systems we have for long term Oral Health. Albeit a 1-star review, I am still happy that you spend time with us and learn how excellence in Dental Treatment starts from the best records made at the first patient visit. - Best wishes for your career in NZ. - Dr Loy Lead Dentist Caring 4 Smiles Dental Group.
Fantastic experience: I visited Caring 4 Smiles at Epsom yesterday and had the privilege of being treated by Dr Adam Richardson. Dr Adam was absolutely amazing and this was one of the best experiences I ever had at a dentist. Superfast, highly professional and with an almost instant desired result. I would highly recommend Dr Adam to anyone seeking the highest standards of dental treatment. Cedric Pinheiro Mount Roskill Auckland
Hi Cedric, Thank you so much for your kind review, it was lovely meeting you the other day At Caring4Smiles we practice Preventative Dentistry at the highest level, and we pride ourselves on being there if things don't always go to plan. Kindest regards, Dr Adam Richardson and the Caring4Smiles team
Fantastic experience: Great service and great outcome
Dear Doug, Thank you for your 5-star review of our team. Our long term vision, along with careful planning is the key to a wonderful outcome for our patients. We look forward to taking care of you for a long time to come and thank you for the strong referrals to our Team.. Warmest regards, - Dr Sanika, Danielle, and the Caring4Smiles Team.
Fantastic experience: I chose Caring4Smiles on my daughter's recommendation and I was not disappointed. I found the team to be friendly, highly organised and welcoming. The modern technology used added to the high standards provided by the practice. My first examination with Dr Sanika turned out to be extremely positive and her focus on 'preventative care' provided the encouragement I needed to continue with further appointments. Dr Sanika's experience, skills and committed care were exceptional. It made me feel quite relaxed and comfortable under her care. Within a week I made a further two appointments with the Hygienist and for fillings. Once again I was pleasantly surprised at how smoothly and efficiently these appointments went. I acknowledge the superb work of Hygienist, Alex Azar and her assistant, Jessica and Dr Sanika and her assistant, Danielle. My next appointment with Dr Sanika in a year has been confirmed. This is definitely the pinnacle of 'preventative care' and efficiency. I highly recommend Caring4Smiles and will be encouraging another family member to use the practice soon.
Dear Shamila Our entire team is so delighted by your kind words. Preventative and long term care that drives each one of us everyday. All patients are anxious at the first visit to a new dentist. It is wonderful to hear you felt comfortable and cared for in our clinic. It is exactly what we strive for each day. Your referral of your loved ones to our care is the highest form of flattery, and we look forward to taking care of them. Thank you again for such a wonderful 5-star review of our team. I look forward to seeing you next year. Warm regards, Dr Sanika, Alex, Danielle, Jess and the Caring4Smiles Team
Fantastic experience: I went to Caring 4 Smiles to get all four of my wisdom teeth removed, and I highly recommend them and Dr. Sanika! I was very nervous about getting my wisdom teeth taken out with only local anesthesia; however, Dr. Sanika was incredible. She made the experience completely painless and walked me through every single step. I cannot thank Dr. Sanika enough for doing such an incredible job and taking good care of me!
Dear Kayla, Thank you so much for your wonderful 5-star review of your wisdom tooth surgery with us. We see a lot of patients that feel anxious about their dental appointment, but we are here for all our patients to take the journey at their own pace, and to make sure they have a positive experience. It's not uncommon that patients are amazed by the techniques we use for wisdom teeth surgery to avoid general anaesthesia and it's side effects, leading to a speedy recovery that allows you to get back to your busy life quickly. Again, thank you for your kind words. I look forward to taking care of you for years to come. Warmest regards, Dr Sanika
Fantastic experience: Outstanding in every way! After traumatic hospital experiences and having never had dental surgery before, I was absolutely terrified when I found out I had several bits of urgent dental work that needed to be done, starting with a root canal. But Sanika is not only exceptionally thorough and skilled, she is also incredibly empathetic and reassuring. At my initial consultation she walked me through all of the issues and what would happen during each surgery, and patiently answered all of my questions. When I told her how anxious I was, especially about the anaesthetic injection, she explained to me in detail all of the steps she would be taking to ensure I barely felt a thing. On the day I was able to have my partner in the room for emotional support, and Sanika again explained every step of the anaesthesia before proceeding, went very slowly to minimise any discomfort, and was incredibly gentle, empathetic and encouraging. And genuinely, I barely felt a thing. One root canal and four fillings later, I couldn’t be happier with the result, and having such a positive experience is really helping me gain confidence around medical interventions in general. I would highly recommend Caring 4 Smiles to anyone dentally anxious, and more broadly to anyone looking for a great dentist!
Dear Nonta, Thank you for such a wonderful 5 star review. I'm so glad to hear you had a painless experience - we work very hard to ensure everyone feels safe and comfortable, no matter what procedure they come in for - emergency appointments, root canals, or even wisdom teeth. Your kind words mean a lot to me and our team. We encourage our patients to share their anxieties with us, and do everything possible to ensure we help mitigate and, hopefully eliminate them. Root canals in particular cause worry, but with our modern techniques and care, it is a gentle and calm experience. I am delighted you are now more comfortable coming to the dentist. I look forward to taking care of you for a long time to come. Warm regards, Dr Sanika
Fantastic experience: I have been with Caring 4 Smiles for something like 7-8 years; I chose them specifically for their great reviews. After having a bad experience or 2 with other dentists during high school, I was really put off, but they have taken care of me and helped restore my teeth to a healthier condition. I still get nervous (of needles) but it's always a nice experience when I go in and very personable. I felt comfortable, and confident enough, to get my wisdom teeth removed under GA; with no problems healing afterwards and less pain than I expected. Everyone I have dealt with has been great, and gentle, and have cared about the long term health of my mouth which I really appreciate. I wouldn't go anywhere else
Hi Lauren Thank you for your 5-star Google review. Oral Surgery is one of our practice strengths and we are delighted to have you under our care for so many years. We look forward to seeing you Smile for decades more. - Fond regards - Loy Caring 4 Smiles Team.
Fantastic experience: My experience with caring4smiles team has been amazing The staff are so caring and friendly and make dentistry a positive experience. Sanika thank you so much for my new smile you were amazing. I smile with so much more confidence. I would highly recommend this practice. Julie
Dear Julie, Thank you for such a warm and wonderful 5-STAR review. A new smile design requires a lot of careful planning and execution - with your input each step of the way - to balance aesthetics, budget and longevity! I am immensely thankful for your trust in my care in this complex process. I was so pleased to be able to deliver a smile you can wear with confidence, and also just in time for a very special day! I hope you enjoy every moment of your new sparkling smile. It was a wonderful journey, and I look forward to taking care of you for many years to come. Fondest regards, Sanika Caring 4 Smiles Dental Group
Fantastic experience: For years now I’ve had amazing dental care from Loy and his team. Their team is incredibly personable, friendly and very talented at what they do. My smile has stayed amazing for years and years due to their comprehensive examinations and careful documentation of my oral health. An innovative team who always smile back. I couldn’t recommend them more ✨
Thank you for your lovely 5-STAR review of Caring 4 Smiles Dental Group and me. We love every one of our patients and want them to stay under our care for a Lifetime, built on excellent dental care, trust, a deep relationship. Thank you for your trust and referring so many of your family and friends to our care. - Loy Caring 4 Smiles Team
Fantastic experience: Great clinic which I highly recommend to anyone who haven't found the right dentist yet, Having a dentist in family (overseas) I was always very critical of the service provided in New Zealand in general. Dr Sanika has been looking after my teeth and she is brilliant. Very informative with great skills and attention to detail. I'm very pleased with results and I will be coming for my regular check ups. Thank you team at Caring 4 Smiles
Hi Peter, Thank you so much for such high praise, and the wonderful 5-star review. Our long-term vision is at the forefront of any treatment we provide. I am delighted you have trusted us to look after you. Thank you for choosing us and for your kind words, Warmest regards, Dr Sanika and the Caring4Smiles Team
Fantastic experience: Highly recommended dental clinic. Had my 4 wisdom teeth removed, 2 upper and 2 lower impacted teeth. Everything went smooth and well. It was highly complex procedure but my dentist made it look effortless and was so gentle with my teeth. Thank you so much!
Dear Cristina, - Thank you so much for your 5 star review. - As a new patient to our clinic, we understand the leap you take to trust us with a complex procedure such as wisdom tooth surgery. My team and I were delighted to hear you had such an overall wonderful experience. - Thank you for choosing Caring4smiles. - Warm regards, Dr Sanika & the team.
Fantastic experience: Extremely lucky to find this dental clinic for my boy. It all started when my boy needed his first space maintainer fitted. It has been nearly two years now. Thanks to Kelvin (my boy's dentist) and the staff in the clinic, my boy isn't afraid of his dental sessions. All of them are so warm and kind towards my boy. Highly recommend for any parents who are seeking a dental clinic for their kids.
Dear Elin Thank you so much for your 5-STAR review of me and my team. We are a Child-friendly dental clinic with a strong focus on earning the trust of every child and their family. We have a strong Preventive Dentistry plan for children to ensure they develop beautiful teeth. - Thank you for bringing your son to us. - Dr Kelvin & the team Caring 4 Smiles Dental Group
Fantastic experience: I was fortunate to find this clinic.As the name suggests, I gladly got back natural smile . Dr.Sanika is kind and reliable .Her approach is always professionally careful and responsible .Her team is also nice wearing positive atmosphere. Thank you for your excellent treatment for me. You have saved my daily life :)
Dear Akihiro Thank you so much for your 5-STAR review of me and my team. We all care deeply for every one of our patients and providing durable and long-term dental care. Thank you for choosing us for you and your family's care. - Dr Sanika Caring 4 Smiles Team.
Negative experience: Just went to see this dentist. The dental service was adequate. The job was done well. However the dentist sanika seemed a bit rude and spent most of the time questioning my future dental plans (plan to go to India to get it done much/much cheaper). Multiple times she implied that I wouldnt get good dental care from India and should be really really sure before going(despite at the end mentioning her boss is from India and some of the best dentists are trained there) Clearly trying to push the brand which just went a little bit too far. Also started with saying all my teeth should be replaced but at the end said actually they can probably be mostly saved. Felt if the dentist focused more on my teeth and a little less on promotion it would have been a better experience. Also. Although the price was reasonable I had no idea until after the treatment was completed wether it was $200 or $2000
Dear Brandon, - Thank you for your review of your emergency / first visit to our practice. Our team is kind and caring and this is how we manage all our patients, specially those that need massive dental treatment. Our team was therefore alarmed to be told that you had planned to have your extensive treatment done in India, where you know no-one. Every country has good and not-so-good dentists and this is what we discussed with you, for your own safety. I was so concerned for you, so I asked for a dentist recommendation where you would get great and personalized care in India. You would be at high risk to just walk into just any dental practice for extensive work. - Re: COST: Prior to making any booking, our Practice Managers, outline and explain costs of the first visit. Therefore, your comment that you did not know if you would be charged $ 200 or $ 2000 was possibly made because you were in an emergency, and focused on getting an immediate appointment, forgetting all the other information. - Finally, Brandon, Good dentistry can only be done as a Team of Trust, where everyone is focused on the long-term benefit to the patient. Dentistry can either be good or cheap - not both, and Caring 4 Smiles has built a 25 year reputation of excellent & caring dentistry. - Best wishes for India - Dr Loy
Fantastic experience: Thank you so much for the excellent service Dr Sanika, we appreciate the professional service always provided by you and the Caring 4 Smile Dental team.
Dear Fifita - Thank you so much for your lovely 5 star review of my work and team. We all work hard to provide excellent long-term care in a gentle and caring environment. - It is always so lovely to see you and your family at our practice and I am truly grateful for your trust in my care. See you soon. - Dr Sanika & the Caring 4 Smiles team.
Fantastic experience: Caring 4 Smiles team is always professional and friendly, Dr Kelvin is excellent at what he does. The team always make sure to provide the best service possible and I feel very at comfortable whenever I come for a visit. I’m beyond happy that I have found an excellent dentist that I can trust and keep going back to :)
Hi Nagezha, thank you for posting this lovely review of our practice. We pride ourselves in providing the highest level of affectionate care and our patients’ comfort and treatment is always a priority. I am happy that you had positive experiences with your surgery and restorative work. I shared your review with my entire team. - Thank you for your reference of your family too. - Best regards Dr Kelvin.
Fantastic experience: If it were possible, I would give this absolutely stellar group of people 6 stars. I first came to this dental clinic in so much pain I could barely function. They fit me in literally at their next time slot and were able to provide me some pain relief. The really do care! On top of that, Dr Kelvin Tay is in my opinion the most highly skilled dentist/oral surgeon, I have ever come across. I had been told by every other dentist all around the world that I could never have surgery to remove my lower wisdom due to a nerve being in close proximity - but Kelvin came up with a safe way using new technology. He was checking on me at home after the surgery to make sure everything was ok. He's just the best - and he's so nice as well - it honestly feels like chatting to a friend when i come for appointments. I asked about invisilign teeth straightening and Dr Kelvin explained the process so clearly, gave me a payment plan that i could work with and throughout the two years of treatment - which i have practically finished - my teeth look amazing. If you're considering invisilign i cannot recommend this particular dentisit more emphatically. Go to Caring for Smiles in Epsom and request Dr Kelvin Tay. He's a rock star.
Wow James, what a glowing review! Thank you so much for sharing your experiences with us. You have certainly come a long way since 2 years ago when you joined our practice and we are glad to be the ones to give you your amazing new smile. We look forward to seeing you the next time, and over the years ahead. Thank you for choosing us for your care. Kelvin Tay Dentist Caring 4 Smiles
Fantastic experience: Dr. Loyola Correa has been an excellent orthodontist to my child. It's amazing how he was able to treat my child's underbite thru non invasive procedures. He will treat the problem thru various steps first so that the child wouldn't need any surgery just to correct the problem e.g my child used various appliances in the range of a year and a half and he was able to push my kids underbite in and pull the top over and align my kids teeth as well without any invasive procedures which is truly remarkable. It's just too bad we have to move away this we need to discontinue the treatment otherwise we would like to see where will lead us. Again we are truly thankful for Dr. Loyola for the time he spent treating Caleb.
Hi Roy Thank you for your wonderful review of Caring 4 Smiles Dental Group. Though we are not Orthodontists, we treat a large number of patients with Myofunctional and other Orthodontic programs. We were delighted to have corrected Caleb's facial and dental issues. It was truly gratifying to see his features develop exceptionally well in a little over a year. We wish you all the best in your move overseas and do visit us whenever you return to Auckland and I would love to see Caleb and your family. Best regards Loy & The Caring 4 Smiles Team.
Fantastic experience: I have been a patient at Caring4Smiles for several years. The Caring4Smiles practice is very family oriented and Dr Loy and his team have been nothing but welcoming since I first started my treatment which I started at the age of 13 - I am now 17. Initially, I wasn’t very compliant with my Invisalign treatment, however Dr Loy and his team’s support helped me get back on track to achieving a perfect smile. Dr Loy is always willing to offer different solutions that work for my family and I. He has gone above and beyond to ensure that I am always informed about the process and the steps I need to take to reach the best results. I highly recommend Caring4Smiles and their services. Thank you Dr Loy & the Caring4Smiles team :)
Thank you Danielle for this lovely 5 STAR review. - The entire team is so happy to see you with your beautiful smile and enjoying Life to the fullest. We love having you under our care for so many years. - Fondest regards - The Caring 4 Smiles Team
Fantastic experience: I have visited Caring 4 Smiles for my wisdom tooth issue and had surgically removed all of them by Dr Loy. He is very skilled and experienced Dental Surgeon blessed with his hands. Had 3 surgeries for removing all 4 wisdom tooth, 2 of them were really complicated and he did it with very pleasant attitude and there were no further complication. Moreover the way he followup with his clients are really appreciable. I was able to contact him at any time of the day and he was very happy to answer all my doubts.This was my first Dental experience in my life and this team did a great job.I would definitely recommend him to everyone.
Dear Renji Thank you for your 5 Star review of our Team. We recognize that migrants to NZ have to re-establish all their health providers here, and feel very vulnerable. We do everything to make all our patients feel comfortable and special, and they stay under our care. I am happy you had an excellent experience with your Oral Surgery at our clinic. - Best regards Loy & the Team
Fantastic experience: I recently became a patient at Caring 4 Smiles due to an emergency infected wisdom tooth and came in for a comprehensive check up, emergency consultation and xray. The first dental practice I have been to where I have felt genuinely cared for and looked after. From reception to the attending dentist I experienced amazing service. Serious issues that had never been bought to my attention were discussed with me in an informative manner and I felt very thankful for this as it showed that they genuinely care for their patients current and future wellbeing. I am booked in for a wisdom tooth removal (x3) and do not feel nervous at all as I know I will be looked after with utmost care. Thank you team at Caring 4 Smiles Epsom.
Dear Ariana-Moe Thank you for your 5-STAR review of our practice and the entire team. All of us are focused on providing personal and individualized Dental care because no one is just a number here. We only succeed when you keep your teeth for Life, at minimal overall cost. Therefore, our systems track every patient's mouth meticulously, through recording and monitoring. It is lovely to have you as our patient. - Dr Sanika & The Caring 4 Smiles team.
Fantastic experience: Loy was recommended to me and I've been very pleased with the care he has taken of my and my family's oral health, His high standards, immaculately clean rooms and willingness to explain problems and possible solutions has helped in positive long term outcomes..
Thank you Chris, for the trust and confidence in my team and me for over 14 years. We love having you and your family and appreciate your 5-Star review of the care. Warm regards The Caring 4 Smiles Team
Fantastic experience: Have been coming here for a few years now, and would recommend to anyone looking for a new dentaI practice. I have had work done by all three dentists as well as the dental hygienists and I feel comfortable seeing ALL of them (kind, informative and just look after you)! The staff at reception are super kind and helpful too. I have NEVER had a bad experience at Caring for Smiles :)
Hi Orini Thank you for the wonderful 5-Star review of our Team. We make every patient a member of "Our Family", and so enjoy every visit to this practice. Thank you for the trust over so many years, and your referral of friends. Best regards Thelma, Anita and the Caring 4 Smiles Team
Fantastic experience: Dr Loy has saved my life at just the right time. I love the family-centred atmosphere and the willingness of the amazing staff that work there to help you out. Nothing is too much - not even a towel to dry your sopping wet hair! From the second you walk in you feel welcome and you're treated like family. This is an amazing place and I will go back for many years to come. The other team members are amazing too! Alex is the most gentle hygienist I’ve come across, Kelvin is the sort of person that just instantly makes you feel comfortable and knows his stuff, and Sanika is incredible at her work - I had two fillings done and both were completed with the utmost care. All of the dentists respect your needs and make you feel like you’re meant to be there.
Thank you so very much for this beautiful narration of our practice style and clinic ambiance. We are delighted to be caring for you and that you trust us so much. Thank you for the references of your friends and family. Fond regards The Caring 4 Smiles Team
Fantastic experience: I have been a long time patient of Loy’s, he has always had my best interest at heart and taken great care of me. There is always a welcoming, friendly vibe at the clinic and it’s always great to see both Loy and Thelma.
Hi Jess. Your 5-Star review is so sweet, thank you. As a caring and family focused dental practice, our team reaches out to our patients, providing every one with comfortable treatment options. We have them remain with us for decades, like you and your family has. Best regards Loy & The Team
Fantastic experience: I had all four of my wisdom teeth extracted by Loy and I cannot recommend him enough. He made the procedures as comfortable as possible and I felt incredibly informed about what was happening throughout. The follow up has been thorough, receiving calls and texts for the days post surgery to check in on me. He’s an amazingly competent and friendly specialist who will give you outstanding results!
Thank you so much for your 5-star appreciation of our practice and care. Wisdom teeth surgery is a complex procedure and we love helping patients who need surgery. Thank you for being our patient over the years. Love from the Team Loy
Fantastic experience: Ma favorite hygienist! Alex is amazing. I feel so better since she is taking care of my teeth. I'm normally really afraid of dentist, but alex is making me confortable and she is really gentle. I highly recommend.
Dear Melody Thank you for your appreciation of my work and being my patient. I am passionate about Oral Hygiene because so many serious infections start by bacteria from the gums entering the blood stream. As a Preventive Care practice, we train every patient to have excellent Oral Health. Thank you for your 5-STAR review of my work and the practice. See you next time. Ms Alex - Oral Health Therapist
Fantastic experience: I have been here for a few appointments with Dr Kelvin, including one root canal treatment. Kelvin has always been helpful and thorough in his examinations and procedures. Anita at the reception is also very helpful. I have been very satisfied with my visits here, and I would definitely recommend this team to others.
Thanks for taking the time to write this lovely review Preston. Fear of the unknown is a real thing, so our staff do everything we can to make visiting our clinic, a comfortable and pleasant experience. Glad to hear you found our detailed examination process helpful to understand what’s going on. Digital photography with a long-view treatment plan chat is the best way to have a transparent 2 way communication. Look forward to seeing you and your family again soon. Warm regards, Kelvin
Negative experience: Definitely would not recommend for wisdom tooth removal. Had a traumatic experience here to get one of my wisdom tooth removed that had become painfully infected. Dentist did not wait for the sedative to start working which I made him aware of and was fully aware of the tooth extraction as it was happening. Later at home when the sedative actually started working I had a very bad reaction to it and became ill and also ended up with lockjaw. Do yourself a favour and go somewhere that specialises in wisdom tooth removal instead.
Dear Jasmin I am extremely sorry to hear that you had a painful experience regarding a wisdom tooth surgery in 2019. At your final visit last year, all was well healed. I wish you had mentioned you were uncomfortable, so I would have done everything to manage it right away. For your privacy, I cannot state more. - Every infected wisdom tooth surgery carries a risk from the original infection, with pain and stiffness of the jaw resulting Also, in an infected condition, anesthetic works less and there is a point at which putting more local anesthetic is toxic to the patient, so we must find a balance, for patient safety. As a Preventive Care practice we always recommend having wisdom teeth checked in teenage years before they become painful through infection. - Jasmine, if you are yet having discomfort, please call me and I will do everything to assist. I have 40 years of extensive experience in Oral Surgery, and yet acknowledge that every surgery comes with an unexpected risk of complications. I am so sorry that you had such an experience. - Best regards and wishing you well. - Dr Loy Dental Surgeon.
Fantastic experience: On the 17/05/20 one of my 32 year old implants got loose and fell out. Two days later I was sitting in a comfortable chair being looked after. My dentist Dr Keven and his helper nurse got into putting it back where it came from. Professionals, friendly and informing what they were doing. I do never stop recommending this palace. Hygienist Alex and the receptionist are so friendly and caring. I feel on ease when I go to this surgery. Thank you for outstanding service.
Thank you for your lovely review Rosa. Our caring4smiles team love having you with us and we appreciate you sharing your experience with others. Thank you for your5-Star review of me and my team. Dr Kelvin Tay
Fantastic experience: Me and my family have been using their services for years and aside from having a team of experts they go above and beyond when it comes to supporting their patients. Even on holidays or when I was overseas and had some problems or questions. I've also used their Invisalign orthodontic treatment service and even though it was a long journey to correct my teeth, they came through and did a wonderful job. Other practices would have said that my teeth are too difficult to correct. I fully recommend and trust Caring for smiles.
Hi Horatiu Thank you so much for your lovely 5- Star review of our practice & the team. We are all thrilled to read your comments and know that the effort we put into every patient care, is recognised and appreciated. Your trust and confidence in us makes us work harder every day. The Caring 4 Smiles Team
Fantastic experience: As an expat, living in Auckland for only a short time, when I woke up one morning in an incredible amount of tooth pain, I grew incredibly anxious. As a Millennial, the only thing that I know how to do to understand my pain is to Google it. If you’re reading this review because you also Googled some random amalgamation of the words “dentist, emergency, wisdom tooth, Auckland” then just do yourself a favor and get an appointment with the folks at Caring 4 Smiles. Not only was surgery executed perfectly, it was also done with more kindness and concern than I have ever experienced from any kind of healthcare practitioner — offering me options to make sure the surgery cost didn’t break me financially and ensuring that I was okay a week after post-op — truly the best case scenario for the worst case scenario as a tracker.
Dear Sam Thank you so much for your 5-STAR review of your surgical experience at our practice. Wisdom tooth surgery is not for the feint hearted and we mix a great amount of love and compassion and care into the procedure. We are delighted to see how you have recovered so quickly and feel well. Thank you for choosing us for your care. Fond regards Dr Sanika Rangnekar & the Caring 4 Smiles Team
Fantastic experience: I’ve been a patient at Caring for Smiles Dental Group for more than 20 years and it’s great to have found a practice where you can be confident in the treatment you will be receiving. The team here are excellent - experienced, caring and quick to make you feel relaxed and comfortable. They take the time to get to know you and your needs. Thanks Loy and the team for the ongoing dental care.
Dear Karen Thank you so much for your 5-Star review of our practice. You have spent over 20 years with us and we love having your trust and confidence. Fond regards The Caring 4 Smiles Team
Fantastic experience: got the job done by Dr kelvin there who was so competent and he knew what he was doing got satisfied by his work
Hi Kamran Thank you very much for your 5-STAR review of our practice and my work. Many would not argue that a trip to the dentist can be very daunting, but at our Practice, we do everything we can to make it a positive experience for everyone. Thank you for choosing us to be your dentist and your kind words. See you soon. Dr Kelvin Tay Caring 4 Smiles Team.
Fantastic experience: Great service! Very impressed with the skills of Dr Kelvin. Had my lower wisdom tooth extracted from Caring 4 Smiles and very happy with the service.
Dear Aown Thank you so much for your 5-Star review of our practice and my oral surgery skills. We are privileged to be entrusted with your care and delighted that you appreciate our team. Best wishes Kelvin & the C4S Team
Fantastic experience: I have been here for 7 years (since I was 13) and honestly, I've grown up here with the nicest, friendliest, and most professonal dentists and staff you could ask for. Communication is never a problem and they really make it the easiest for you. They let you know what's happening every step of the way and treat you like a human, not just another client through the door. It's never a scary dentist appointment. I would highly recommend!!
Thank you so much for your affectionate message Kathy. You and your family are so special to us and we are privileged to be caring for you all through your growing years. With your charming smile, go take on the world and have lots of fun. Love from The Caring 4 Smiles Team Epsom.
Fantastic experience: Over the last few years I have gotten to love these people! And not only that but to trust them implicitly. Loy & Thelma lead a team of great people. This is no ordinary dental practice! They use state of the art equipment, which is not reflected in the cost. If you want the best, go to Caring4smiles...and they DO give you a beautiful smile? Suzi
Awww, thank you so much Suzy & Dan for this lovely and affectionate 5 Star review of our practice. Thank you for the many years of trust, confidence and referral of your friends. Our practice of 25 years was built on this. Caring 4 Smiles Team
Fantastic experience: Fantastic practice. Lovely and welcoming. Dr Kelvin explained every step and was so thorough, yet gentle. Thank you! We will be back.
Thanks Jacqueline for your very lovely review of our practice & me. It was a real pleasure to see you and Jason today. Our entire team take great pride is earning your 5-star review. Welcome to our Caring 4 Smiles family!
Fantastic experience: I was very impressed by Dr. Correa and the level of customer service shown by the receptionist. I’m an American in NZ on a visitor visa, so when my clear retainer with Pontics (fake teeth) snapped in half, I was worried needless to say. After calling around for price quotes, Caring 4 Smiles was the cheapest and had the best google reviews. They were able to see me the next day, and ended up being cheaper than their original quote. My retainer was ready the following day. Dr. Correa went above and beyond; using a harder, more durable material for my retainer, as well as making my pontics bigger, giving them a more natural look. This is the best retainer I’ve had so far.
Hi Ashley Thank you so much for your amazing review. We try to be the best to everyone who walks in our door and specially accommodating to overseas visitors who feel a bit distressed at having to visit the dentist when away from home. We are delighted to know that your retainer was the best, and do keep in touch. Enjoy New Zealand, it is the most beautiful place on Earth. Fond regards The Caring 4 Smiles Dental Team.
Fantastic experience: Loy and Thelma have been wonderful with the treatment of my two girls using the myobrace system. I must admit I was sceptical myobrace would work as well as traditional braces but I was absolutely flawed with how well it worked. Solved a serious mouth breathing / snoring problem too. Thank you !
Thank you, loved reading your 5 STAR review Sarah. Many children develop crowding and crooked teeth due to issues with their breathing. Myofunctional appliances re-train patient's lips, tongue and mouth muscles and bring about "natural correction". It is also so much cheaper and fun to "train a child" rather than "CORRECT with braces". THANK YOU for trusting our Caring 4 Smiles Team. Loy & The C4S Team
Fantastic experience: I have been coming to see Loy and Thelma at Caring 4 Smiles for just over 20 years (since before it was called Caring4smiles) and they have always done great things for my teeth. Loy is big on preventative dentistry and i have no doubt it has helped me avoid having to have braces and other pricey procedures. Alex the hygenist is great too. Highly recommended!
Awww thank you so much Thomas. Has it been 20+ years since you were brought here by mum & dad? Yes, Preventive Care is a team effort between the parents, the dental practice and the child. If anyone drops the ball, we all lose out. Thank you for such an affectionate review. We love having you as our patient and that you speak so highly of us. Fondest regards Loy, Thelma and Alex #Caring4Smiles
Fantastic experience: For various reasons i needed a lot of dental work doing . It wasn't easy to except but it soon became apparent that I was going to get excellent treatment . It took many visits but my mouth is very stable now and I'm very satisfied . Dr Loy gave me a treatment plan , provided evidence and showed me the final result . I have had dental work done in the UK , the military and in Thailand and none of them were close to Caring 4 smiles . Many thanks team
Thank you Terry - loved reading your review. All patients want a stable mouth and pain free status where nothing will suddenly come up as an emergency on Christmas or New Year's day. At our Preventive Dental practice, we guarantee this as we care deeply for every one of our patients. Thank you for the trust and referring all your friends and family. - Loy & The Caring 4 Smiles Team Epsom.
Fantastic experience: Before I came here with Loy I'd had a string of bad dentists. I dreaded ever going to the dentist and would often put it off for many years at a time. I only came because my wisdom teeth were killing me. They took me on the spot and rearaged their timetable to accomodate. Since having Loy as my dentist I've entirely lost the feeling of apprehention and dread that I've always felt before and my teeth have never been better. Thank you so much!
Thank you for your lovely review of our team Nick. We appreciate the trust and confidence you and your extended family have placed in all of us and we appreciate the references of your friends to be our patients. We are committed to each and every one of our patients in move ways that one. Best regards Loy & The Team @Caring4Smiles, Epsom.
Fantastic experience: Excellent services from Dr Kelvin and the team at Caring 4 Smiles. All the communication is clear. He emailed me the treatment plans including the cost breakdowns after my first visit. He is very professional, knowledgeable and nice. All my issues were fixed up after his caring and treatment. His skills and services are second to none.
Dear Zhong Thank you so much for the wonderful review of me and my team. We go a long way to explain complex treatment processes to our patients in a way they understand and this helps us both to achieve excellent treatment results. Your 5 STAR review is deeply appreciated - thank you. Dr Kelvin & The Caring 4 Smiles Team
Negative experience: I was requested to pay 120 dollar for not showing up for my dental cleaning appointment . I am glad to make that payment as this is my fault. however the reason to rate this place one star is due to their sale tactic. I felt being pressured to book future appointment. They keep calling email and text to advise you need to make the next appointment for teeth cleaning every three months, they can’t take simple no for answer I found that annoying. Never had any dentist keep chasing after customer for appointment. If my teeth require attention I can understand but not for teeth cleaning.
Dear Chen Thank you for your review. As this is a public forum and we respect your privacy and confidentiality, we cannot discuss why you needed multiple dental treatment appointments. Usually patients get reminders only once a year or maximum every 6 months. Our care and concern for our patients over 24 years is demonstrated by our individualized treatment to make them well and this has made us a much loved practice. We love every one of our patients and you too. Best wishes from The Caring 4 Smiles Team.
Fantastic experience: I cannot recommend Kelvin and the team at Caring 4 Smiles highly enough. All communication with them via email, phone and in person has been absolutely professional, warm and welcoming; they really do take the time to make sure you are well cared for and put at ease - even going above and beyond with keeping in touch - Kelvin made himself available 24/7 to answer any questions/concerns I had after recently having 3 of my wisdom teeth out which I found to be extremely helpful and comforting. You are treated like family or old friends instead of just a patient which adds a really nice touch. We have been so impressed with the service, atmosphere and lovely team here that we have decided to make this our permanent dentist - even though we actually live out of Auckland! If you are looking for a wonderful dental practice that will 100% look after you, this is it!
Dear Anna Thank you for your wonderful review of our practice and me. Every one of our team here welcomes patients to become family and we all love seeing you. Thank you for the great effort you make to be under our care and your review of our practice makes us wear a very wide smile in "grateful thanks". - Dr Kelvin & The Caring 4 Smiles Team
Fantastic experience: Wonderful team of dentists and professional staff. Great service with prices to match the market. They provide a bespoke service and tailor their service to suit your requirements.
Thank you so much for your 5 STAR review of our Team. We try harder every day, to make sure our patients get exceptional care. Thank you for the trust and confidence in us. See you again Alex, Kelvin, Loy & The entire Team
Fantastic experience: Excellent care from staff :D
Thank you Fred. Your 5 star review of our care and your trust means so much to us. Welcome to the Caring 4 Smiles Family.
Fantastic experience: I've received excellent, friendly service from this dental practice. I am someone who avoided the dentist for years. When I contacted the practice about sudden onset wisdom tooth pain, they were able to accommodate me at very short notice and see me the same day. A year later, my teeth are in much better condition. Dr. Loyola Correa and the team consistently give thorough explanations and answer all of my questions in detail (as a health professional, I have plenty of questions). They clearly take pride in the work they do and the records they keep. I highly recommend this practice.
Thank you so much for being our patient Sabrina and for the trust and confidence in each one of us. The entire team will be glowing in the dark with (pride) after reading your 5 star review of our practice. Fond regards, Loy & The Caring 4 Smiles Team.
Fantastic experience: Very impressed with the services from Dr. Kelvin. He is friendly and kind. I was quite concerned about my teeth and felt nervous before I went to see him. However, smile came back after seeing him. He checked my teeth carefully, explained clearly and helped me to made a plan to treat them. I have recommended him to my husband and he's very impressed with Kelvin's service as well. Highly recommend him!
Hi Janie, Thank you so much for your 5 star review and for choosing us! We love sending our patients with lovely smiles on their faces and we are so happy to have you and your husband as part of our family. Warm wishes from Kelvin & the Caring 4 Smiles team.
Fantastic experience: Caring 4 Smiles is one of the few practices left that really care about their customers. Not only are they stunning at what they do in the chair, but the post procedure follow-up is right on point. Well done team!
Thank you Jean-Pierre for your 5 STAR review of our practice. Firstly, we are delighted that you "Chose us" for your dental Care and for the trust and confidence. We all turn up to work each day to have a wonderful day with each other and every one of our patients and you experienced that. We cherish the trust that you and every one of our patients - young and old, places in us. Dr Kelvin & The Caring 4 Smiles Team
Fantastic experience: I was very nervous going to a dentist for the first time in NZ, but staff are all friendly, and l’ve got great service from Dr Kelvin. He was so kind and all details were well informed through the process. Highly recommended!!
Thank you so much for the 5 STAR review of our practice. We know that most people are afraid of going to the dentist ( for one reason or the other), but we try very hard to make them feel relaxed and enjoy their visits with us - just like you felt with Dr Kelvin. Best wishes from, The Caring 4 Smiles Team
Fantastic experience: Caring for smiles group are friendly, professional and really live up to their name. Caring. They've been looking after my teeth the last four years and they're easily the best dentist I've ever had. They listen, keep me informed and focus on the ongoing health of my teeth. I give them the highest recommendation.
Hi Duncan - Thank you for your amazing review of our practice. We thoroughly enjoy every patient who come through because we are together on the journey to exceptional health. We feel privileged, and enjoy your trust and confidence in the C4S Team. - Caring 4 Smiles Dental Group
Fantastic experience: Great service! Called up as I was in a lot of pain over the Easter break. I endeded up coming in for an emergency procedure (wisdom tooth extraction) and was provided with exceptional customer service and made to feel comfortable and safe. Would definitely come here again and recommend your practice to friends and family. Thank you!
Thank you for your lovely review Natalie. We try our hardest to become family to each one of our patients and make sure they feel deeply cared for. Hope all goes well over the Easter break. HappyEaster to you and your family Loy Caring 4 Smiles Epsom
Fantastic experience: Dr Loy and his team are professional, knowledgeable, and very nice and easy to deal with. I have been doing my regular checkups and any dental work here for the past two years and have never had any complaints or problems. I would definitely recommend coming here.
Thank you Doc for choosing us, and for this 5 STAR review. We want our patients to be happy and we try hard. Best regards The Caring 4 Smiles Team
Fantastic experience: I've been a patient here since 2011 and have always been impressed by the warm and friendly welcome, the caring and thoughtful attitude, the clear explainations, the attention to detail and the striving for perfection. Thank you
Thank you Katie and we love reading your 5 Star review of us. Thank you for so many referrals to our practice. Every day, we set out to please all our patients, in every way. To many many more years !!! Loy & The Caring 4 Smiles Team.
Fantastic experience: We have been with Dr Loy, Caring 4 Smiles, for the last 14 years and always receive exceptional care for our family's dental needs. Highly recommend.
Thank you Samik & Shanta. Your teenage children have grown up in our practice and we love having you all under our care. Thank you for the wonderful 5Star review of our practice and thank you for choosing us all those years ago. Best regards Loy & The Caring 4 Smiles Dental Team
Fantastic experience: Great service from Loy and his team. Been a patient here for 7 years and have always been pleased with the results. Fixed all my issues and even improved my smile. Highly recommended.
Thank you Jamie for choosing us for your Oral Health - we are privileged to care for you. Thank you for all the references over the years. We have grown through the years with our patient's love and support. Best regards The Caring 4 Smiles Team.
Fantastic experience: I came in for wisdom tooth extraction and had the best experience. Dr Loy was awesome ....literally no pain and tooth was removed. Thanks caring for smile team!
Awww, thank you Ashwad. We love caring for you. Best regards The Caring 4 Smiles Team.
Fantastic experience: Am forever grateful to Dr Loy and his Team at Caring for Smiles for the hard work and outstanding service provided over the years. Dr Loy is extremely thorough and passionate about his job. He has proven this time and time again. The staff at Caring for Smiles are extremely friendly, professional and make you feel completely at ease. Would highly recommend to anyone looking for an excellent Dentist!
Thank you Jacinta for your 5 Star review of Caring 4 Smiles. Your trust and confidence in us makes us very proud and we work hard every day to give our best to every one of our patients. Fond regards to you and Ben The Caring 4 Smiles Team
Fantastic experience: Absolutely the best dentist in town, been coming here for 15+years
Thank you Leslie. Love having you, Sonia and the kids under our care over so many years. Thanks for this lovely 5 Star review. Best regards Loy & Thelma & The Caring 4 Smiles Team.
Fantastic experience: I have been a patient for 12 years. I love this place. I feel we are friends not just customers and the work they do is second to none!
Thank you Tanya. We love having you and Brian under our care over so many years. We wish you both a long and happily married life together. Congratulations on your forthcoming wedding. Best wishes from the entire Caring 4 Smiles Dental Team.
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