Bays Dental
Information about Bays Dental
Opening hours
- sunday: (closed)
- monday: 8h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-19h
- friday: 8h-16h
- saturday: (closed)
We're a husband and wife dentist, family business based in Forrest Hill, North Shore offering an extensive range of modern treatment options, professional service, and honest, gentle care.
We provide orthodontics including metal braces, ceramic braces and Invisalign. Cosmetic smile design, including veneers, crowns, bridges, dental implants. A full range of general and family dentistry, emergency, ACC, WINZ, and Free for under 18 years old dentistry.
Our comment from Best Dentists Club about Bays Dental:
Bays Dental is a premier dental practice located in New Zealand, known for its exceptional service and patient-centered approach. The team, led by the skilled Dr. Inah Mundy and Dr. Lance Mundy, is highly praised for their professionalism, friendliness, and dedication to patient comfort. Many customers have shared their positive experiences, highlighting the following points:
- Welcoming Environment: Patients consistently comment on the warm and friendly atmosphere of the practice, which helps alleviate dental anxiety.
- Comprehensive Care: Bays Dental offers a range of services, from routine check-ups to orthodontics, with a focus on educating patients about their dental health options.
- Personalized Service: Reviews frequently mention the team's willingness to accommodate individual needs, including different treatment options and flexible scheduling.
- High-Quality Treatments: The dental professionals at Bays Dental are recognized for their meticulous attention to detail, ensuring thorough care with a gentle touch.
- Positive Feedback: Many patients have reported significant improvements in their oral health and share their newfound confidence after treatments.
Overall, Bays Dental is highly recommended for anyone seeking a dependable dental care provider. The practice's commitment to providing excellent service in a comforting environment makes it a sought-after choice for families and individuals alike.
Services and Treatments
Bays Dental: Reviews
Fantastic experience: Excellent dentists and friendly, supportive staff.
Thank you so much for your wonderful review, Ben! We're delighted to hear that you’ve had a great experience with our dentists and team. Providing excellent care in a friendly, supportive environment is what we at Bays Dental strive for every day, and it means a lot to know it's appreciated. We look forward to seeing you again!
Fantastic experience: Lance is both professional and friendly providing excellent dental care which I have recommended to a number of my friends and family
Thank you so much for your kind words and for taking the time to leave a 5-star review! We're thrilled to hear that you've had such a positive experience with Lance. Your recommendation to friends and family truly means a lot to us—we really appreciate your support!
Fantastic experience: The Bays Dental team are all so wonderfully welcoming and friendly. They provide exceptional service and are willing to adapt to make dental care more accessible to their customers. For example, I have sensitive teeth and they have provided me with some different options to make the hygiene clean more comfortable for me. They also have different payment options to help with financing dental care. In addition, they have been able to help me in a timely manner when one of my fillings fell out and I found it really lovely to receive a follow up call from them about a week later to check that the new filling was fine. I highly rate and recommend Bays Dental for all of these reasons.
Thank you so much for your feedback and five star rating, Danielle! We’re thrilled to hear that you’ve had such a positive experience with our team. At Bays Dental, our goal is always to provide compassionate, high-quality care tailored to each patient’s needs, so it’s wonderful to know that our efforts to make your visits more comfortable—especially with your sensitivity concerns—have made a difference. We’re also glad that our flexible payment options and timely follow-ups have helped support your dental health journey. Your recommendation means a lot to us, and we look forward to continuing to care for your smile! See you next time.
Fantastic experience: Awesome customer service and polite . I would highly recommend
Thank you so much for the kind words and 5-star rating, Evan! We're thrilled to hear you had an awesome experience with our team at Bays Dental. Providing excellent customer service in a welcoming and polite environment is what we strive for every day. We truly appreciate your recommendation and look forward to seeing you again soon!
Fantastic experience: Dr Mundy has been exceptional with his patience and also knowledge on getting my teeth back up to par. Allowing me to have time to ask questions and giving great advice on maintaining my teeth. Started going about just over a year ago and needed quite a lot done. They were patient and gave suitable options to help get the necessary work done. Every interaction was very easy. Thank you team!
Thank you so much for your kind words and for taking the time to leave us a 5-star review, Cody! We're thrilled to hear that Dr. Lance has been able to provide you with exceptional care and that you’ve felt supported throughout your dental journey. It’s wonderful to know that our team at Bays Dental has made each step of your experience smooth and easy. We truly appreciate your trust in us and are glad we could help get your teeth back to where they need to be. If you have any friends or family in need of dental care, we’d love to welcome them to our practice! Please feel free to pass along our details. Thanks again for your feedback, and we look forward to continuing to care for your dental health!
Fantastic experience: Years on and I still continue to schedule appointments. All the way from Waiheke even. Booking appointments can seem to be an issue for the distance but the receptionist are willing to make it work and provided alternatives ie back to back appointments. Always welcomed through the door and years on; the services has always been thorough and reliable, which I continue to advocate to anyone that needs the treatment. Well done Bays Dental! You guys still get the full score of 5 ⭐️.
Thank you so much for the amazing review and for being such a loyal patient over the years! We're so glad to hear that even with the distance from Waiheke, we’ve been able to make your appointments work smoothly. Our team at Bays Dental loves providing the best care possible, and it’s fantastic to know that you’ve always felt welcomed and well taken care of. We truly appreciate you recommending us to others, and we’re honored to continue earning your trust. Thanks again for the 5 stars, and we look forward to seeing you for many more visits!
Fantastic experience: Wonderful practice Emily Haskel by far the best hygienist ever Lance is such an amazing dentist so kind and caring
Thank you so much for your kind words and the wonderful 5-star review, Tony! We are thrilled to hear about your positive experience at Bays Dental. Emily and Dr. Lance will be so happy to hear your praise. We always strive to go above and beyond to make every visit as comfortable and caring as possible, so we're glad we hit the mark. We'd love to see your friends and family too, so please feel free to spread the word! We look forward to seeing you again soon!
Fantastic experience: Recommended by a friend who has been seeing Dr.Lance for years. Dr. Lance is a such patient dentist. As my English is not great, He spent nearly on hour explaining the situation with my teeth. Also he followed the emails and calls with all my all questions. I highly recommend him for the people looking for a good dentist.
Thank you so much for your kind words and positive review! We're thrilled to hear that Dr. Lance was able to take the time to thoroughly explain everything and ensure you felt comfortable and well-informed. At Bays Dental, we strive to provide the best care and service to all of our patients. We're also so grateful for the referral from your friend! If you know anyone else in need of a trustworthy dentist, we’d love to welcome them to Bays Dental and provide the same excellent care. Thanks again, and we look forward to seeing you at your next visit!
Fantastic experience: I have been going to Bays Dental for orthodontist braces and seeing Lance. I had my braces applied 12 months ago and achieved great results in a good time and on track to achieving a great smile to where I never thought was possible. I have found the team knowledge, encouraging and supportive for all dentals needs. Bays Dental have gone above catering appointments to work with my life schedule. They are an amazing dental practice. The staff are all warm and welcoming, make you feel calm and at ease as soon as you enter their practice. I would highly recommend Bays Dental to anyone who is worried about their dental, or dental hygiene. I even now have friends and family going to see Bays Dental now who are amazed with their treatments and results. So don’t hesitate get on the phone today and not tomorrow or even better, just go down and walk in and meet the great team.
Thank you so much for the awesome review, Gary! We're so glad to hear that you’re happy with your progress and that Dr. Lance and the team have been able to help you get closer to your dream smile. It’s great to know that our team has been supportive and flexible with your schedule, and that you felt comfortable and at ease every time you visited. We really appreciate you recommending Bays Dental to your friends and family, and we’re thrilled to have them on board too! If anyone else you know is looking for a great dental experience, we’d love to help them out. Thanks again, and we can’t wait to see you at your next appointment!
Fantastic experience: Been here multiple times now. Just recently went in for a clean with the hygienist. Absolutely amazing! Great clean, friendly staff, easy booking and easy parking. Would recommend!!
Thanks so much for the great review! We’re so glad to hear that you had a fantastic experience with your Scale and Polish and that our team made everything easy for you. We really appreciate you highlighting the friendly staff, easy booking, and convenient parking—it’s all part of what we aim to offer at Bays Dental. Thanks for recommending us, and we look forward to seeing you again soon for your next visit!
Fantastic experience: I cannot say enough good things about Bays Dental. From the moment you walk in the team are friendly and welcoming. I see Dr Lance and I couldn't ask for a better dentist. I live almost two hours away and I will travel to Auckland just to see him (and if he wasn't available I'd see any of the team because the person who referred me to Lance had great things to say about all of them.) I have severe anxiety around dentistry (to the point of panic attacks in some situations) and I've never encountered a more patient, gentle dentist. I plan on continuing to visit Bays Dental for as long as they will have me. After three appointments the anxiety I feel for a visit to a dentist is already significantly reduced.
Thank you so much for your heartfelt review! We’re beyond thrilled to hear that Dr. Lance and the team at Bays Dental have made such a positive impact on your dental experience, especially when it comes to managing your anxiety. It’s amazing to know that you feel comfortable enough to make the two-hour trip just to see us, and we’re so grateful for your trust in our care. It’s great to hear that after just a few visits, you’re already feeling more at ease. We’re committed to providing a calm and supportive environment, and we’re excited to continue working with you for as long as you need. If you know anyone else who might benefit from our care, we’d love for you to refer them to Bays Dental. Thanks again for sharing your experience, and we look forward to seeing you at your next appointment!
Fantastic experience: HIghly Recommend! Dr Inah is amazing ! She gave me the treatment of implants so successfully that I have gone back to normal life without tooth issue.
Thanks for your rating, Gang! We are glad that you were pleased with our service.
Fantastic experience: My daughter had an orthodontic consultation with Dr Lance. He is so professional and gave us timely and pertinent advice. Really appreciate his help!
We're thrilled to hear that your daughter’s orthodontic consultation with Dr. Lance was a positive experience. We pride ourselves on providing professional and timely care, and we're glad you found the advice helpful. We truly appreciate your trust in us and look forward to continuing to support your daughter's orthodontic needs! Thank you for your wonderful review. Please tell send your friends and family our way as we would love to look after them, too.
Fantastic experience: I love coming here, everyone is super nice, great environment, (and lots of magazines to read through before your appointment)
Thank you for your kind review, Hedi! We're so happy to hear that you enjoy your visits with us. Creating a welcoming and comfortable environment is important to us here at Bays Dental, and we're glad you appreciate the little touches like the magazine selection! We look forward to seeing you and your friends and family again soon!
Fantastic experience: Really great service. They go the extra mile to explain things and they look at the overall health of my mouth/teeth rather than just fighting fires here and there.
Hi Colin, We're thrilled to hear that you had a great experience with us. Thank you so much for the wonderful 5-star review! Providing thorough care and taking the time to explain everything is something we truly value here at Bays Dental, and it's fantastic to know that it's making a difference in your overall oral health. We appreciate your trust in us and look forward to continuing to care for your smile!
Fantastic experience: I have been with Bays Dental for several years now. My previous dentist had retired. I am more than happy with the whole team, I have total trust they will do what’s right for me first and foremost. I have recently referred my daughter, who is a very nervous patient, and she is delighted with their understanding. I have no hesitation in recommending Bays Dental.
Thank you so much for your kind words and wonderful 5-star review! We're so glad to hear that you've had a positive experience with our team over the years and that we’ve earned your trust. It means a lot to us that you’ve also recommended us to your daughter, and we're happy to know she feels comfortable and understood with us as well. Your continued support and trust in Bays Dental are greatly appreciated. We look forward to continuing to provide excellent care for you and your family!
Fantastic experience: Danielle (hygienist) is so caring and kind. Almost makes it a pleasure to go to the dentist! Every staff member is friendly and takes the time to get to know you.
Thank you so much for your kind words! We're thrilled to hear that Danielle made your visit a positive experience. At Bays Dental, we’re proud of our entire team and the care they provide, so it's wonderful to know that their friendliness and attention to detail are making a difference. We look forward to welcoming you and your family back to our practice soon!
Fantastic experience: I couldn't recommend this dental practice more if I could. Dr Camila is highly diligent, professional and gentle - she made my extensive work feel like a breeze. Beautiful premises.
Thank you for sharing your experience! We're thrilled to hear that Dr. Camila made your treatment feel easy and comfortable. At Bays Dental, we take pride in providing gentle, professional care, and it’s fantastic to know that you felt well taken care of. We also appreciate your compliments on our premises! We look forward to welcoming you back for any future dental needs.
Fantastic experience: Bays Dental dentists are friendly, professional and I believe give trustworthy advice. I recommend them to my friends.
Thank you for your kind words and for recommending Bays Dental to your friends! We’re so glad to hear that you’ve had positive experiences with our team. Providing friendly, professional care and trustworthy advice is our priority, and it's wonderful to know that you feel confident in our services. We look forward to continuing to care for you and your loved ones!
Fantastic experience: Great experience with Oral Health Therapist Emily. Friendly, Informative & gentle. Thanks team
Hi Wayne, Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with Emily. Our team is dedicated to providing friendly and informative care, and it’s rewarding to know that it made a positive impact on your visit. We would love to look after your friends and family too, so please send them our way.
Fantastic experience: Dr Lance is the 'Michaelangelo' of teeth, sculpting my teeth beautifully with such precision. His attention to detail is impeccable and he exudes a gentle soul which is very calming. The whole practice oozes with a family friendly ambience. Estella, Danielle and Nour have all been so lovely too along with the staff on the desk. The calming nature scenes on the walls make for a relaxing experience.
Thank you so much for your wonderful review! We’re thrilled to hear that Dr. Lance’s precision and gentle approach made such a positive impression. At Bays Dental we strive to create a welcoming and calming environment for all our patients, and it’s heartwarming to know our team contributed to a relaxing experience for you. Your kind words about our ambiance and nature scenes are greatly appreciated. We look forward to seeing you again and continuing to provide exceptional care!
Fantastic experience: Best dental experience for me in New Zealand, the whole team is so customer focused and welcoming! I did a dental clean and the oral hygienist was so informative, consulting, and thorough! Thank you, I finally have found my Dental happy place. See you all soon for a check up :-)
Thank you so much for your kind words and the five stars, Leigh! We're thrilled to hear you had such a positive experience at Bays Dental. Our team strives to provide exceptional care and make every visit comfortable and informative. Looking forward to seeing you at your next check-up!
Fantastic experience: I needed some extractions done for orthodontic treatment and I had them done here with Dr Inah and I couldn't be happier with the experience from start to finish. Dr Inah was incredibly lovely to have as a dentist; she was very nice and friendly, as well as gentle. By far the best dentist I have ever had! Estella at reception was also lovely to deal with and was incredibly patient with me when I couldn't really talk due to the anesthetic. 10/10 experience and will be returning here for all my future dental needs!
Thank you for the 5 star review Chloe! At Bays Dental we work very hard to give every patient a five star experience. Thank you for letting us know that what we are doing is working. We look forward to seeing you again. Please send your friends and family our way as we would love to take care of them too.
Fantastic experience: The best dental clinic in NZ you can trust!
Hi Hongjoon, Thank you so much for your kind words and for taking the time to share your wonderful experience at our dental clinic! We're thrilled to hear that we have earned your trust and that you consider us the best dental clinic in NZ. Our team works diligently to provide top-notch care and a comfortable environment for all our patients, and your positive feedback serves as a great motivation for us. We truly value your trust in us and are committed to maintaining the highest standards in dental care. If you ever need any further assistance or have any questions, please don't hesitate to reach out. Once again, thank you for choosing us as your dental care provider and for leaving such a fantastic review!
Fantastic experience: Lance is the best, most trustworthy dentist I have ever had the pleasure of drilling my teeth. The Bays team are all super friendly, genuine and highly professional. I would recommend them in a heartbeat!
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Dr Lance. Providing exceptional service is our top priority at Bays Dental, and we're glad we could meet your expectations. We truly appreciate your support and look forward to serving you again soon!
Fantastic experience: Dr Inah and her team are kind, gentle and most importantly gets the job done efficiently yet perfectly :) I also got my braces done here and it's one of the best decisions I've ever made. Have been recommending Bays Dental to friends and family - great service !
Wow! We're overjoyed to receive your fantastic 5-star review. It's heartwarming to know that you enjoyed your time with us. At Bays Dental we strive to create memorable experiences for our patients, and your feedback reaffirms our efforts. Thank you for choosing us, and we can't wait to welcome you back (and your family and friends) for another remarkable experience!
Fantastic experience: Very affordable and most importantly very gentle! All of the staff are very kind, patient and tolerant when I'm feeling nervous! Wouldn't go anywhere else.
Thank you, for your kind review, Katrina. We look forward to seeing you again soon.
Fantastic experience: Like most of us, I usually dread going to the dentist- but this team: absolutely incredible. They are professional, genuine, caring and affordable, from reception to the dental team. I've seen both Lance and Nour and do not have a single negative thing to say about them. Lance makes sure to take time to ask to interact and engage with you and check what you want/need, and Nour is gentle, efficient, kind and attentive. I genuinely trust that they want what is best for you. I work in Te Tonga o Tāmaki Makaurau/ South Auckland and travel to them after work in rush hour, because they are worth the commute- and I wouldn't even do that for free donuts. Thank you team, for your amazing mahi and the care you give to your clients.
Thank you so much for taking the time to share your wonderful experience with us! Your kind words have truly made our day here at Bays Dental. We understand that visiting the dentist can be a daunting experience for many, and we're thrilled to hear that our team has been able to change your perception. It's our utmost goal to provide a professional, genuine, and caring environment where our patients feel comfortable and well-taken care of. We're glad to hear that both Lance and Nour have made a positive impact on your dental visits. Lance's dedication to engaging with patients and understanding their needs, combined with Nour's gentle, efficient, and attentive care, is a testament to the exceptional skills and compassion of our dental team. Your trust in us means a lot, and we truly appreciate your willingness to travel even during rush hour from South Auckland to visit our practice. We are honored that you value our services enough to make the commute, and we assure you that we'll continue to provide the same level of outstanding care that you've come to expect from us. Once again, thank you for your heartfelt review and for acknowledging the efforts of our team. We're grateful for the opportunity to serve you, and we look forward to providing you with excellent dental care for many years to come.
Fantastic experience: Dr Inah is very good, caring and sensitive to patients needs.
Dear Val, Thank you for taking the time to give us this lovely review. It's a pleasure looking after you and your family. We look forward to seeing you all again soon.
Fantastic experience: I didn't get to attend my appointment due to the flooding in Auckland, so it is through no fault of the practice. The receptionists that I interacted with - Jess and Stella - were so lovely, and they did all they could to accommodate me. I highly recommend this practice, and my partner has been to them before for dental cleaning, and said they are great. Thank you for being so kind!
Dear Cassia, Thank you so much for your lovely review! Your feedback is so valuable to us and to other patients looking for a great dentist. We're pleased that your partner loved us too. We can't wait to see you for your appointment.
Negative experience: Last week, I was in horrible pain but luckily could manage to book an appointment quite quickly. Consultation was $129 and got an estimated treatment plan cost about $2,000 total with fillings and root canal. Got prescriptions for antibiotics and pain relief and I was booked in middle of March, which was more than a month away. It was fine as the the Dr. said after the antibiotics I won't be in pain. Finished the antibiotics but it was still a bit painful. Asked Dr. via text more antibiotics as it's a long time to wait with the pain, but no answer and apparently he was in overseas which was fair enough. So I called the reception and asked, the receptionist said not sure about it and they had only 2 dentists and she needed to ask her manager. 3 days passed, she didn't call me back. Emailed and requested the cancelation, of course no answer either. Not gonna surprise me if they contact me and say I didn't cancel my appointment early enough close to the appointment. I already got another consultation and root canal from somewhere else and it costed me $650 less than this place.
Dear Sujin, We’re sorry to hear of your experience, waiting so long for us to get back to you and hope you will accept our sincerest apologies. Being known for our great customer service and the fact that our prices reflect our quality, we would like to make things right. We will reach out soon and you should get a call from our Practice Manager to determine how we can provide a solution that makes you smile. We value our customers' opinions and would like to thank you for bringing this to our attention.
Fantastic experience: Dr Lance Mundy is a star dentist in our books. My husband and I are both very fortunate to have him look after our dental health. He is considerate and conscientious, always going the extra mile to make sure that we are well informed and comfortable with any treatment or decision taken. We highly recommend Bays Dental to anyone looking for an awesome family dentist with special shout out to Dr Mundy. Janet and Soon
Dear Janet and Soon, thank you for your lovely review. We work hard to get it right, and it's a pleasure to hear back from our patients. We look forward to seeing you next time.
Fantastic experience: Most impeccable customer service. Even more amazing was the team been able to straighten my teeth while flying in and out of the country for more than half the year!
Dear Sam, We are so pleased you are happy with you smile. It really does look amazing! Thank you for making the trips up and down. We look forward to seeing you again soon. Tell your friends and family- we'd be happy to take care of them, too.
Fantastic experience: Best dental experience.❤️❤️❤️❤️ Thanks to In A :)
Hi Seula, thank you for the 5 stars! Here at Bays Dental we're always happy when we get a great review... shows us we're on the right track. We're pleased your dental experience was a fantastic one. We look forward to seeing you at your next appointment. Please tell your friends and family; we would love to see them, too.
Fantastic experience: Excellent professional service. Highly recommended.
Hi Graeme, thank you so much for your lovely review. We work hard to make patients feel comfortable and provide them with excellent, quality care. We are happy to see it doesn't go unnoticed. We look forward to seeing you again next time.
Fantastic experience: Always the best treatment and customer approach. Thank you team!
Hi Pawel, Thanks so much for your review. We appreciate it.
Fantastic experience: Great competent dental care provider d here
Dear Tim, thank you for your lovely review. We are pleased that you were happy with our service. We look forward to seeing you next time.
Fantastic experience: Lance and the team were as usually very nice. Very clean and tidy place. Well done!
Thanks so much for your lovely review. We're pleased that you enjoyed your visit and found our practice clean and tidy. We are extremely strict when it comes to infection control, so I'm glad that it shows. We look forward to seeing you next time.
Fantastic experience: I have all my 6 teeth extracted by Dr Lance. I know getting your tooth out from your jaw bone is scary, don't worry, you will be in good hands with Dr Lance. Every time, I have the best treatment experience with him. He is such a gentle and kind soul to ensure his patient is comfortable during the treatment process. Furthermore, he is a very meticulous person to make sure everything is in order and perfect. I live in South Auckland, due to the complexity of my case, I have to travel to Bays Dental quite often. I used to think that it will be a huge burden for me to travel from South to North back-and-forth for my dental appointments. However, distance is not a problem for me now because I look forward to having my dental treatments at Bays Dental. In short, I highly recommend Dr Lance to anyone who is needing tooth extraction or other dental treatments. Not forget to mention that everyone working in Bays Dental is friendly and the practice's interior design is outstanding too! Makes you feel at home.
Dear Su San, Thank you, for your lovely review. At Bays Dental we work hard to make our patients feel at ease and have the best experience possible. We are delighted to see that we've hit the mark. We look forward to seeing you next time.
Negative experience: Exorbitant fees for mediocre results. The dentist didn't clean the tooth properly before filling it so the tooth continued to decay from inside and eventually led to an abscess, which was only discovered by my new dentist at a different clinic. Don't let their smile fool you. It sure did leave a good first impression that she appeared to be nice, caring and professional, but the result speaks otherwise. Someone else left a review about how they only care about $$$ and have cheap dental techniques. I initially ignored that review because there were more positive ones, but I regret having ignored it.
Dear Sir/Madam, Thank you, for your review and bringing this matter to my attention. I'm sorry that you feel this way; this is certainly not the experience we wish our patients to have. Since we don't have your real name, we would need more information in order to investigate this matter for you. Please do contact our practice manager to discuss. We aim to stay competitve and always make sure our prices reflect the quality of our treatments and products. It's only with feedback like yours that we can make sure that we remain on track.
Fantastic experience: Saw Dr Inah Mundy after a cracked tooth, so professional and efficient, the surgery is calming, everyone is welcoming, highly recommend
Thank you, for your lovely review Sara. We're pleased that you were happy with our service. We work hard to make our patients feel welcome and calm. We look forward to seeing you again next time.
Fantastic experience: I've got the best dental treatment experience in my life right here. First Now... 1) Thanks to Lance for his exceptional skills, kindness and being honest. 2) Thanks to very kind lady who was assisting during the process. She was very good. 3) This clinic has very good and very modern tools, boring machines, suction nozzles, dental glasses, UV-hardening gun, etc. 4) The last, but the very important - price. It was twice lower that in nearby clinic in sunnynook near countdown where I did teeth check too (and that was a horror-show, but this is another story...) 5) Nice building look. Both exterior and interior. I like it. Nice big and sharp TVs. Both in the hall and in the treatment room's ceilings. Good ambient. I will come back to Bays Dental in case if I need from now on. I will recommend this clinic to all my friends. Wish all the best to this business and its team. "People are treasure of a company" and your people proven it.
Thanks so much for the 5 stars and your amazing review! We work had to make sure we stay competitive and that our patients leave us with a smile on their faces. Please tell your friends and family. We would love to look after them, too.
Negative experience: Terrible. I originally had a scheduled for appointment, but they sent me an email before one day about the dentist is sick. so I delayed my appointment to the next week. It was alright. but that day in the morning I went to there from City. I tried to arrive at there early. but I got a traffic jam and I took wrong bus so I called and told them my situation what I had and I called a Uber so I would arrive within a few minutes. but they said “No. You have to make a new plan.” but I already delayed that couple weeks because of their problem, so I cannot delay see a dentist anymore. After I arrived at there. I asked just checking my teeth even though I cannot treat my teeth that day, because I got really bad problems. But she who works at the front just said “No” “it’s already gone” even not trying to ask dentist or the other doctors. I cannot understand how unkind you guys, probably at least 40 minutes have been reserved for me. but why can’t I even have a few minutes for just checking? It’s okay to change a plan from your problems, A patient’s problem isn’t okay?
Dear Solyi, At Bays Dental, we make sure to always act responsibly and ethically. We pride ourself on providing quality treatment to all of our patients. We sympathise with your travel problems on the day of your appointment, but there was just 10 minutes left when you did arrive. It would have been wrong of us to treat you, as we would not have been able to provide you with quality service within such a short period of time. We know that it would have been convenient for you if we were able to see you when you came in, but providing you with service that was anything less than excellent would not have been acceptible to us and unfair to you. We are really sorry that your visit wasn't a pleasant one, but hopefully the above explains why we could not see you. Regarding having to reschedule your initial appointment... It doesn't happen often, but sometimes even our superheroes get sick. We are sorry if your day was disrupted due to this. We would really love to make it up to you. Please give us a call to book another appointment.
Fantastic experience: I visited Bays Dental this morning to have my back tooth checked. My filling has come out and it was extremely uncomfortable. I was very impressed with Dr. Inah. She was professional yet very caring and concerned about my oral health. I was also very impressed at the methodology used to take xrays of my teeth...high standard of technology! I will be returning on Tuesday for my filling to be carried out.
Dear Carolyn, Thank you for your lovely review. We work hard to make sure we provide patients with excellent service. We are pleased we hit the mark. We look forward to seeing you next time.
Fantastic experience: Beautiful clinic! Lovely and professional. Super happy with the work they did.
Thanks so much for your lovely words, Angela. We work hard to make our clinic a place where you feel welcome and relaxed. We're so pleased you are happy with your dental treatment. Tell your friends and family; we'll love to meet them, too. See you next time.
Fantastic experience: Id just like to say a huge thanks to the team at bays dental! Lance your are a kind hearted, proffesional and exceptional dentist. I recieved alot of dental treatment here, alot of time, careful planning and care was given to me. Having a phobia of dental treatment this was a long time coming but staff made me feel comfortable and took the time and care to make me feel welcome and to achieve the goal of healthier teeth. Highly recommend to anyone in the same boat needing extractions or treatment. Thanks again
Shannon, firstly thank you for your amazing review! At Bays Dental we are all too aware of the fear some have, coming to the dentist. Hats off to you for being brave and taking the steps to make that first appointment and receive subsequent treatment. We work hard to make patients who do have the dreaded dental phobia feel comfortable in the hopes that the fear will become less over time. We're so pleased that you are happy with the service and treatment you have received. Tell your friends and family- we'd love to take care of them, too.
Fantastic experience: I had Bays dental recommended to me about a year ago but have only just recently gone in. By far the best experience i've ever had, Lance is professional and honest with what you do and don't need to have done. As soon as you walk in the door the team are welcoming which is always a good start. Estella definitely deserves a mention too, incredibly friendly , Thanks guys :)
Dear Holly, Thank you for your five star review. Dr Lance and Estella are gems, aren't they? We'll make sure to let them know you love what they do. We work hard to make sure you feel at ease when you visit us at Bays Dental. Honesty, great prices and quality work are only some things you can expect at our clinic. Our aim is to make sure you want to keep coming back. See you again soon.
Fantastic experience: Such a great clinic with lovely, knowledgeable staff - I no longer dread going to the dentist!
Thanks so much Sophie. We love seeing you.
Fantastic experience: Lovely staff, definitely takes away the fear of going to the dentist!
Thanks for your five stars, Adeline. We're so pleased you had a great experience and that you are feeling more comfortable about visiting the dentist. See you next time!
Fantastic experience: We are so glad that we have found a such perfect dental clinic for our whole family, the people there are just amazing, we (Andy, Kathy and George) have been treated by Dr. Kim, Dr. Inah, and Danielle, they are just the best you can ever imagine, professional, skillful and caring. And the whole team are so friendly and warm, Lisa, Estella - - - - and every one are super nice. The place is so neat, fresh and special, you can even listen beautiful classic music during your treatment. Thank you, Bays Dental. We are so lucky that we have found you!
Fantastic experience: First of all, I used to despise going to the dentist and I'm pretty sure most of you are the same. The place is very clean and cool. Elizabeth and the other staff members are always welcoming. The Oral health therapist, Danielle, is very lovely and Dr Inah is the best dentist I have ever had. So even though I'm coming from a long distance, I'm happy to come and see them. I do not mind going to the dentist now!
Dear Ha Jung, It's really reassuring to hear how you love coming to the dentist now. This is exactly why we work so hard at Bays Dental to give you the best dental experience possible, making you want to come back again and again. Going to the dentist shouldn't be a scary ordeal or something that you dread, so we are extremely happy to hear about your experience. Thanks for your lovely review. Please tell your friends and family, too!
Fantastic experience: I "stumbled" upon Bays Dental after needing to find a dentist urgently to take a look at a cracked tooth. Have to say that I have never felt so valued and cared for by a dentist and would totally recommend this practice. They go above and beyond to make sure you feel comfortable and have all the information you need - thank you team!!
You're very welcome! Thank you for this lovely review. We're fortunate that you did stumble upon us, as we love nothing more than being of service to our patients. Thanks for the recommendation. We look forward to seeing you next time.
Fantastic experience: Hands down the best service I have encountered in a very very long time. I was worked on by both Dr Inah Mundy & Danielle. They are extremely caring, communicative & highly skilled at their profession. The practice interiors are stunning & really well designed to give a feeling of calm. They seem to use all the best cutting edge techniques & machinery. The price was very reasonable & I am so happy that I chose to use this amazing Dental clinic. I hardly ever write reviews however I was truly blown away by these people so had to spread the word! They thoroughly deserve the consistent high ratings - Keep it up!
Thanks so much, Zane! We take it as a real compliment each time a patient is inspired enough to give us such a wonderful review. At Bays Dental, our team works really hard to make your experience one you want to share. Thanks again for this fantastic review.
Fantastic experience: It was a pure joy to discover the Bays Dental - a relaxed, friendly, welcoming dental practice. Dr. Inah Mundy is the goddess of the dentistry universe. She makes sure you are 100% satisfied and happy. Hygienists are amazing, too. My family is enjoying their outstanding dentistry services.
Thank you, Nijat. We are delighted that you and your family chose us. We work hard to make sure our patients get the best experience and we're happy to hear that we hit the mark for you. See you next time.
Fantastic experience: Outstanding customer care, I travel over 30 minutes to see Dr Inna, she is extremely thorough and caring. Follow up calls after treatments and a very friendly dental team. Would not go anywhere else!
We're so pleased to have you as one of our patients, Janelle. Thank you for your feedback and lovely review.
Fantastic experience: If there is a God or Goddess of the Dentistry universe, then they would be called.. Dr. Inah Mundy.. The service and experience that I’ve had so far with the team at Bays Dental has completely blown me away. So much so, that I couldn’t wait to actually write a review about it. Now how many times does that even happen!? Hardly ever in my opinion! Especially for going to the Dentist! What was once a nightmare to visit, and a dread to even think about, is now an absolute delight and welcoming experience. Now I don’t particularly enjoy getting my teeth drilled, just as much as the next person does.. But this was by far the least painful and most pleasant experience I’ve ever had! The follow up and communication on advice and information afterwards really shows how dedicated and passionate they all are on helping you appreciate and understand how we can all look after our dental hygiene. I feel empowered and now have much more awareness and discipline towards looking after my teeth!! I can’t say enough for you all reading to understand how good this team really is. But if my word helps at all, please take a visit and I know you’ll find out for yourself. You can thank me later ;) But if that’s not enough, just take a look at all the other glowing reviews.. Now that must count for something right?.. Keep up the exceptional work team!! You are all amazing, and I’m so grateful to have found a place and team that I actually will want to revisit! Take care for now all! Regards - Andrew
Thank so very much, Andrew! Your words mean so much to us. Thank you for the review and sharing your experience. I know I've said it so many times in other replies, but what you experience when you come to see us is the direct result of a lot of hard work, knowledge and experience. We care about our patients so much and we're so pleased each time we get great feedback, showing us we are still on track.
Fantastic experience: So glad we changed to bays Dental. Friendly, welcoming, professional and customer focussed in both treatment and financial solutions to larger jobs.
Thank you, Steve. We're really glad you moved over to our practice, too. We work hard to find new patients and even harder holding on to them. We're so happy that you are pleased with the service you've received. We look forward to seeing you next time.
Fantastic experience: It's been two months since I came to New Zealand. Everywhere I go, I have a little fear. Furthermore, going to the dentist was a bigger burden for me. But it was a needless worry. Dr. Inah treated me kindly and explained treatment in detail through the monitor. The treatment was given at a reasonable price without excessive treatment. Personally, It was a more pleasant experience for me than going to the Pak N Save!!
Dear Byung Yong, Thanks for your lovely review; it made me smile. I love Pak N Save, and I sure you do, too. So when you say you found your dental experience more pleasant than going to Pak N Save, we know we're doing things right. Thank you! I'm really happy that your experience was such a positive one. We look forward to seeing you next time and please tell your friends and family as we would be happy to take care of them, too!
Fantastic experience: I had the best dental experience here! Despite my fear of dentists, they were extremely patient and careful and made my visit a breeze. I’m looking forward to my treatment! Highly recommended
Dear Emir, thank you for your kind words. We're so pleased that you had a great experience. At Bays Dental we are very aware how frightened most people are of the dentist and we work extremely hard to make your visit as comfortable and enjoyable as possible. We look forward to your next visit. Thanks again for your great review!
Fantastic experience: I had a great experience having my teeth scaled with Danielle, she was so professional and patient! I then had a check up with Dr Inah who was fantastic at explaining all of my dental options with me. I’m super excited to start transforming my smile with Dr Inah and Bays Dental!
Dear Angela, Danielle's Scaling and Polishes are amazing and she's so gentle, isn't she? And don't get me started on Dr Inah's expertise and professionalism. The 15 awards, scholarships, graduating with Distinction and years of practical experience really does shout "world class"! You're in good hands... Thank you, for your beautiful review. We look forwards to seeing you next time... tell your friends!
Fantastic experience: This has to be the most professional, efficient and painless dental treatment (filling and extraction) that I have ever had. The dental surgeons and the staff are incredibly skilled and friendly in all that they do. They certainly have won my vote insofar as painless dental care is concern. Dr Young Kim is an expert at what he does. I am absolutely delighted to be a patient here and would unreservedly recommend anyone in need of dental work to visit Bays Dental.
Dear John, We just love seeing you smile, and that's why we work so hard at being the best at what we do. Thank you, for your amazing review. Dr Kim will be especially pleased with your review. We'll make sure to pass on your feedback. See you next time!
Fantastic experience: Exceptional dental care. We have moved to New Zealand from the UK and visited a number of different practices over our lifetime, both private and public, but I have never seen anyone like Inah. She always strives for perfection in every way and provides the best dental care.
Dear Natasha, your review made our day! Thank you, for sharing your experience with us and the community. We love seeing you and your beautiful family, and we're happy that we hit the mark for you with our dental care. We look forward to your next appointment.
Fantastic experience: Dr Inah and the team at Bays Dental are great, Everything is explained in detail and the highest level of care and consideration is taken. I’m very thankful that Bays are my dentist
Thank you, for your five stars and kind words, William! Here at Bays Dental we work hard to make sure you have a comprehensive idea of your dental condition and all treatment options so that you know exactly what to expect. We are thankful for patients like you. Please tell your friends and family, as we would love to look after them, too. See you soon!
Fantastic experience: Today I went to Bays Dental and was very pleased with how my check up went. Before the appointment I was feeling a bit apprehensive as it had been awhile since I'd been to the dentist and I was worried about being 'told off' for something to do with my oral health, as this has happened to me in the past. This did not happen at all. Dr. Inah was very friendly and made me feel like I was in capable hands. Despite being a very busy dentist, she took the time to sit down with me to discuss my treatment plan. I left feeling well informed and with my faith restored in dentists. I now feel like I can go to a dentist without the anxiety and uncomfortableness that usually preceded my check ups. I would recommend Dr. Inah and the rest of the team at Bays Dental to anyone!
Thanks for the glowing review, Kylie! Here at Bays Dental we work hard to meet expectations like yours, and we’re happy to hear we hit the mark. Please tell your family and friends, as we would love to take care of them, too! Come back and see us soon!
Fantastic experience: The team at Bay's Dental genuinely care about their patients and go the extra mile for them. I will continue to bring my family here for years to come.
Dear Chris, thank you for your lovely review. We are passionate about teeth, and at our practice it's all about you! Each time we get a review such as this one, we know that we're getting it right! Who said going to the dentist isn't fun!? We look forward to seeing you and your lovely family for years to come! Tell your friends!
Fantastic experience: I had an exceptional experience with the super friendly and informative team at Bays Dental. Inah and her team always ensure I feel welcome and understand exactly what is going on during my appointment. The clinic is modern, spacious and has a very comforting feeling to it. The natural light from outside streams through their large windows and you can't help but feel at ease. The off road parking makes life super easy too. 10/10 Thanks Team
Thank you for the kind words, Cameron! We’re really pleased that you had such a pleasant experience. At Bays Dental we understand that coming to the dentist can be stressful, so making sure you are relaxed and surrounded by friendly staff whilst receiving first class treatment is our number one aim. We're so happy that this reflected in your visit! Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome patients like you. Thanks again!
Fantastic experience: My experience at Bays Dental has been fantastic from the get go. The reception team are friendly and helpful, their Hygienist is fantastic and gave me heaps of practical tips for caring for my gums, and Dr Inah is the most caring and considerate dentist I have ever visited. She has been upfront and clear on procedures and pricing before any treatment, including offering different options and solutions. She has walked me through procedures and has taken the time to explain what's happening. And to top it off their facilities are amazing - I love the forests on the walls and the tv's on the ceilings! I would recommend the team to all my friends and family :)
Dear Lauren, Thanks so much, for you amazing review and feedback regarding our team and facilities! We work hard at Bays Dental to make the patient experience enjoyable, so we are very pleased to hear that we are getting it right. We look forward to taking care of your friends and family, too! See you at your next appointment!
Negative experience: Please do not visit Dr.Young Kim. He lacks communication skills and empathy with patients and seem very money driven rather than for the care of the patient. You can barely catch him with gloves on during treatment and rushes everything for more patients to fit in during the day ultimately for more $$!! Honestly, cheap dentistry techniques and poor results despite having got treatment for five years. Please research about this place before wasting your money. I have ultimately got more problems from poor orthodontic treatment such as teeth grinding, fractured tooth and higher risk of caries due to increased gap between teeth. DO NOT EVER RECEIVE TREATMENT HERE. The other reviews are fake made by staff memebers!
Hi Henrick, we have checked our patient database and have never seen a patient of your name at our practice. For this reason we respectfully ask that you remove the comments you have placed. Having said this, we are very concerned having read your review and feel true sympathy for what you have/are going through, and would like to help you in whatever way we can. The policy we have at this practice is to carefully plan, explain and undertake dental care in a manner that is in our patients’ best interests. At Bays Dental, if a patient is not entirely happy with any part of our care, we welcome them back to the practice to discuss their concerns. Please do give us a call so that we can help you in whatever way we can.
Fantastic experience: The most best dental clinic I have been to. I had to have braces for 3 years and my teeth are now perfectly perfect. The staffs are really friendly and it is a bit more cheaper than any other dental clinics for braces.
Thank you so much for this lovely review! We love treating you, Eunhyo! We work really hard to get our patients great results while at the same time delivering treatment with a smile. We are so happy to hear that our hard work is paying off. We look forward to seeing you and your family again soon!
Fantastic experience: THE BESTEST DENTAL EXPERIENCE ! Everyone at the practice is super nice and genuinely wanting to make it a better experience for everyone. Dr Inah is so thorough and after my first consult I immediately felt comfortable and taken care of and am now in the process of treatment and everyone I've dealt with has been sooooo nice and super informative and I always leave full of smiles and excited for next visit. I know right - but legit best team of people, beautiful office, handy location and I feel in control of my smile :) I am confident that you will not have an experience anywhere else. Thanks Bays Dental ! xx
Wow! Thanks for your lovely review, Tamara! It's always great to hear such lovely feedback, especially since we work really hard at Bays Dental to make the dental experience one people rave about! We're really pleased that you had a great experience. Send your friends and family our way as we would love to look after them, too! We look forward to seeing you and your lovely smile at your next appointment!
Fantastic experience: Very impressed with this practice. Dani the hygienist is amazing, my teeth have never felt so good. Inah is brilliant, smart, caring and a perfectionist. Will defiantly be recommending to family and friends. We will also be traveling up from Christchurch for our appointments - that’s how good they are.
Dear Jo, Thank you, so much for your great review and making the long trip from Christchurch each time to see us! We really appreciate it! Here at Bays Dental, we work really hard to offer the best service in the best possible environment, so we're very pleased that we hit the mark for you. We also made sure that Danielle and Dr Inah got the recognition they deserved. They were both really happy to see your review. Hope to see you again soon!
Fantastic experience: Inah and the team are amazing. They make going to the dentist far less scary
Thanks so much for your review, Izzy! We're pleased that we're able to make visiting the dentist less scary for you. Here at Bays Dental we work hard to make sure our patients feel comfortable and at ease, because just like you, there are many people out there scared of getting their teeth checked. We're glad it reflected it your visit. Please tell your friends and family, as we would be happy to look after them, too! See you at your next appointment!
Fantastic experience: What a joy to come into a relaxed, friendly, welcoming dental practice. I felt at ease straight away. Whenever I thought of a dental practice I thought of the murder house from my younger years. Bays Dental has completely rebuked that fear. All staff were amazing and I wouldn't hesitate to recommend Bays Dental. Keep up your good work.
Thanks for the great review, Catherine! We know there are many patients like you who are afraid of the dentist. Because of this, we put a lot of love and hard work into what we do here at Bays Dental, specifically focusing on making you as comfortable and at ease as possible, while at the same time delivering world class service! Our aim is to be the best dentist on the North Shore. I'm really pleased that it reflected in your visit. Please feel free to tell your friends and family as we would love to take care of them too! Come back and see us soon!
Fantastic experience: Dr Inah Mundy is the best dentist I've ever had.She has the brightest smile.She's caring and has superior skills .You can expect the least pain and the most oral health. She always explains her treatment patiently and in much details. I had orthodontics treatment last year when I was 38.It just took 14 months to complete. The price is reasonable and the result is perfect. I've already recommend three friends to register in her clinic for Orthodontics!They're all in their 40‘s!!!!
Thank you, so much for your great review, Celine! We work really hard to offer the best service in the best possible environment, so I'm happy to see it reflected in your treatment. And you are right- ortho treatment is for all ages, and we are so pleased with your result! Thank you, for your referrals, Celine! Hope to see you again soon!
Fantastic experience: Hands down the best dental care in Auckland. Inah and the team are the most knowledgable, caring and down to earth dental care professionals! Can't recommend Bays Dental enough!
Thank you so much for your kind words, Louise. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for patients like you. We look forward to seeing you at your next appointment!
Fantastic experience: I am a picky person and shop around, even for medical issues till I find satisfactory treatments and services. And by far, bays dental ticks all my boxes in most outstanding way. All 3 doctors, the father (Young, Korean), daughter(Inah, Korean-kiwi) and son in law (Lance, Kiwi) are always going the extra miles to explain you what’s going on, what they’ll do about it and the consequences around it, honest and upfront with the problems and solutions. As I moved house to down south - Weymouth - I was trying to find a new dentist around but after few attempts, decided to go back to them despite it’s almost an hour drive without traffic, and am happy to do that so I can leave my dental problem with the best hands. I therefore always refer my family and friend for this dental clinic, they also have reasonable price point where I don’t find it expensive compare to other dentists. Highly, highly recommended.
Thanks, for your amazing review, Monica! Thank you, for being willing to drive for more than an hour to get to us! We love having patients like you. Thanks, for recommending and referring your friends and family to us, too! We work hard to meet expectations and we're so happy that we've been hitting the mark. Come back and see us again soon!
Fantastic experience: What can I say amazing in all facets . The dentist was amazing, the hygienists, the receptionists are all so welcoming and comforting . I used to have a fear of going to the dentists as am sure many do but these guys really do change your perspective. Always squeezing me in at short notice , always so patient and understanding. Highly highly recommended. If you live in the area for sure give them a go and if you live far then it’s certainly worth the journey . Ten out of ten.
Thank you for the kind words, Ramy! We’re so happy your visit went so smoothly and that we were able to help you with your fear of the dentist. Feel free to tell your friends who are due for a check-up, too? We’d love to continue providing great service to awesome patients like you. Thanks again!
Fantastic experience: Just visited this dentist for advice on treatment and options as i had been given so many different stories from other places. Dr Kim was honest and friendly. There was no pressure to proceed with any unnecessary costly treatments (as suggested by previous dentists) Staff were helpful and friendly too. Gave me a goody back full of useful things. going back again tomorrow to see the hygenist for good clean.Highly recommend them Bays Dental
Fantastic experience: I have been seeing Dr Kim for about 7 years with multiple issues. I have never been this happy with a Dentist. Dr Kim has that wonderful mix of being able to patiently explain everything he does in detail and why as well as being super professional and knowledgeable in his field. Much appreciated. Thanks
Fantastic experience: As a bit of a fearty cat when it comes to dentists, Dr Kim and his team are fantastic. Every care to de stress and make the visit safe, pain free and effective. However I have still not seen the end of Finding Dory on the ceiling TV.
Fantastic experience: really good service and professional, caring staffs
Fantastic experience: All the people that work here are so nice and welcoming.
Fantastic experience: One of the best dentist in NZ. Very professional. Great service.
Fantastic experience: I have been with Bays Dental for seven years and have never had anything to complain about. I have had my braces done with them, hygienist appointments and consultations about wisdom teeth. They are extremely friendly and always give plenty of explanation of what is happening with my teeth and what I can do to keep my teeth in better condition.
Fantastic experience: If you don't like going to the Dentist, then Dr Kim is your man and Bays Dental is the place to be to get your teeth sorted with the minimum of pain/discomfort. I have always found the entire staff at Bays dental to be always very kind, patent and dedicated to do their very best for you. I previously put up with a number of badly chipped teeth simply because no other dentist seemed to be willing to fix them. Dr Kim however was able to repair these very quickly with lasting results at an affordable price. Highly recommended.
Fantastic experience: Best dentist and hygienist I've ever been to!!!
Fantastic experience: The best dentist I've been to! Amazing customer care, the dentist office itself is beautiful and everyone there went out of their way to make the experience a pleasant one. Could not recommend enough, have told all my family about this place!
Fantastic experience: I have been going to Dr Kim for around 8 years, he is just fabulous. Great service, great treatment and at a very competitive price. I now also use the services of their lovely dental hygenist Melody. I wouldn't consider going anywhere else.
Fantastic experience: Bays is great, the whole place feels lovely and open and friendly. Personally, dentist appointments used to make me anxious but I've never found that since being here. They have provided really good treatment, advice and explanations. Cheers
Fantastic experience: Dr Young Kim has been our dentist for about 20 years and I've always been very happy with his work. He is very experienced and careful, having worked for many years in Korea before moving to NZ. I first went to Dr Kim about 20 years ago. He immediately noticed that a deep filling I'd had done in Australia a year earlier had not been done perfectly and was protruding slightly on one side, causing problems. He removed and redid the filling and I have never had trouble with that tooth again. He performed a root canal about 9 years ago and that has been fine ever since. He has a gentle manner and knows exactly what he's doing.
Fantastic experience: Welcoming environment with friendly, professional and gentle staff. Highly recommend to all.
Fantastic experience: Awesome staff. Had such a great experience here, the receptionist was so helpful when I missed my appointment and guided my through everything!
Fantastic experience: I actually look forward to my appointments! Can there be a better recommendation for a dental practice? Don't think so. But if you need more how about the personal attention, going "the extra mile" for clients, the ease of bookings (hate phoning so the online system is great!) and the attention to detail and great referral to excellent specialist. I happily refer people to Lance and Inah. Reception staff are super and Melody is my go-to hygienist. Dont' go past Bays Dental.
Fantastic experience: I've been seeing Dr Inah Mundy for 2 years now as she has treated me for braces and other necessary treatment and I couldn't be happier with my decision to be with Bays Dental. Always such a warm welcome from Lisa and the girls on the front desk, the assistants are lovely and chatty. I feel totally comfortable with the team at Bays Dental and also love the décor of the clinic. My results are better than I ever expected and I feel completely at ease discussing any concerns I may have. Definitely recommend Bays Dental!
Fantastic experience: Awesome people, and super friendly and great services
Fantastic experience: Well presented and comforting to be there. Staff were very polite and caring towards customers which I found pleasing after experiencing another place that looked at profiting off their customers. Highly recommend anyone to this dental place. FYI: University students get discounts which I found promising as nothing was hidden from the customer!
Fantastic experience: Great treatment , Great service, Great people. Thanks for all staff : ) I am Ha June's mum, Jackie Lee
Fantastic experience: Bays Dental is my family dentist and we have all had amazing experiences with their friendly team. I always get really nervous at dentist appointments but they always put me at ease :)
Fantastic experience: I've been seeing Dr Kim for 16 years now, as have my whole Family. I couldn't recommend him and the whole team more. Always welcoming, warm and professional.
Fantastic experience: Best dentist I've ever been to. Dr Kim is very gentle and explains everything in detail. Melody is a great Hygenist too! Good location and clinic too. Highly recommend!
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