Smile Dental - Ranui
Information about Smile Dental - Ranui
Opening hours
- sunday: (closed)
- monday: 9:15-18h
- tuesday: 9:15-18h
- wednesday: 9:30-17:30
- thursday: 9:30-17:30
- friday: 9:30-17:30
- saturday: (closed)
For the last 25 years, we have provided high-quality and affordable dental care to over 100,000+ customers Auckland-wide.
Our team of award-winning dental professionals come from all walks of life. The culturally diverse team at smile dental is part of what makes us an excellent community dental practice. Comfort is our number one priority; we always strive to deliver the highest quality dental care without compromising affordability and customer service.
Smile dental offers general services like basic check-ups, teeth cleaning/whitening, root canals and extractions. We also provide more specialised services like Invisalign, dental implants, orthodontic treatments and dermal fillers.
Book your free dental examination today (excl. x-rays)
Our comment from Best Dentists Club about Smile Dental - Ranui:
Smile Dental - Ranui is a highly recommended dental clinic known for its exceptional service and friendly staff. Many clients have praised the professionalism and skill of the dentists, especially Dr. Ala Al-Attar and Dr. Yu-Chen Hsiao. Customers appreciate how they ensure that patients feel at ease during procedures, making visits less daunting and more comfortable.
Some of the highlights from customer reviews include:
- Friendly and Caring Staff: Patients have consistently noted the warm and approachable nature of the staff, contributing to a positive dental experience.
- Efficient Service: Many reviews mention the quick and effective procedures, allowing patients to complete their visits promptly.
- High-Quality Dental Care: The dental work, including extractions and fillings, has received great feedback for being gentle and thorough.
- Comprehensive Explanations: Dentists at Smile Dental take the time to explain treatments and procedures, ensuring patients feel informed and confident about their care.
Overall, Smile Dental - Ranui is recognized for its excellent customer service and the dedication of its dental team to providing quality care.
Services and Treatments
Smile Dental - Ranui: Reviews
Fantastic experience: I would highly recommend this place they are super helpful and so friendly. The dentist and his assistant there did a excellent job with my wisdom tooth. I would go there again for any further more dental issues.
Fantastic experience: I had my appointment at Smile Dental yesterday and the service was absolutely excellent from start to finish. The staff were friendly, professional, and made me feel completely at ease. A special thank you to Dr. Ala Al-Attar, who was truly the best dentist I've ever had — gentle, patient, and highly skilled. I felt very well cared for throughout the whole visit. Highly recommend Smile Dental for anyone looking for top-quality dental care!
Fantastic experience: Both the Dentist and his assistant were very polite and friendly . My appointment was at 10 am. I arrived 10 minutes early. Filled the form went straight into the room. Less than 20 minutes everything was over. No pain at at all. Thank you for the great service. A++
Fantastic experience: Very great experience! Quick and easy and not even painful they done a great job!
Fantastic experience: Amazing dentist, friendly people
Fantastic experience: I had my molar tooth pulled out it broke but all of it was taken out. However went home later had a fever and painful. Went back next day and got antibiotics feeling a little better. If you get molars out make sure you get anti biotics to help with fever and pain on thd mend now.Thankyou Dr Ala Al Attar you were patient, kind and friendly very professional Dr. Arohanui.
Negative experience: Terrible service, Terrible extraction, payed over 1.5 thousand dollars for three teeth to be removed and the have left pieces of my tooth in my gum witch now has healed over . I will have to get cut open to get them removed witch should be been done first time around especially for what they charged me to of the 3 teeth she removed still has fragments of tooth still in there . Recommend you avoid this place and the poor practice.
Negative experience: Do not trust or beleave anything this money hungry un professional dentist tells you...he's rude an insists you quote winz for work NOT even required.WORST DENTIST EVER
Fantastic experience: Excellent service and expert dentist Dr Yu Chen
Fantastic experience: I would like to say a big thank you to Dr Al-Attar for such a great experience with my wisdom tooth extraction. From our initial consultation he was professional and knowledgeable and explained the procedure thoroughly, even though I had many questions he was so patient with me. He was so gentle and made the entire experience far less stressful than I expected. I would highly recommend him to anyone looking for a compassionate and truly skilled dentist. Thank you again.
Fantastic experience: Very caring and service was amazing really happy with the work that got done big thankyou to them
Negative experience: I had Dr. Al Attar a first he was great we sorted out my front teeth but I notice 1 of my teeth on side didn't match the other seemed half don which was causing some sensitivity on that tooth. I booked in to get it fulled in more as it was all it was needing done but he was absolutely rude to me and my mother in law he was questioning her saying ( are you dentist. How would you know what your looking at ) but you could clearly see it didn't look at all right he got extremely angry and upset and ended up doing the opposite, he ended up shaving it down more which has cause a bigger problem because of his temperature tantrum , have booked in with the henderson one to see if they can fix as he isn't fixing his mistake on my tooth, I wouldn't even bother going to ranui untill they have gotten a new dentist in.
Positive experience: I had a bad tooth ache and I was seen and treated within a few hours of my enquiry. Very impressed with the prompt service.
Fantastic experience: Very gentle and kind staff, they are also quick with their work. Never disappoint
Negative experience: I recently visited Smile Dental for a free examination due to an urgent tooth issue as my usual dentist was unavailable. I was seen by Dr. Al Attar, who recommended two X-rays at $40 each for one tooth examination. This seemed unusual to me based on my regular dental visits, one X-ray is typically sufficient for examining a single tooth. When I asked Dr. Al Attar for clarification on why two X-rays were needed, he was unable to provide a satisfactory explanation & agreed to take just one X-ray. I felt uncomfortable with the situation & it seemed there was a lack of transparency & integrity, which made me feel as though the recommendation might have been financially motivated.
Fantastic experience: The service is awesome very convenient and the staff is very approachable cheers
Fantastic experience: Highly reccomend Dentist Dr Yu-Chen Hsiao and her assistant at the Ranui smile Dental. very quick and gentle with her hands. Again thank you so much the whole team Smile Dental ♥️
Fantastic experience: Dentist did a really good job in cleaning my teeth and explaining how everything works. Was truly a veteran My smile hasn’t been better.
Fantastic experience: Quick, efficient, my dentist was incredibly lovely, especially since the dentist tends to spark an irrational reaction of fear from me. None of that in this visit. Such a positive experience
Fantastic experience: Would reccomend Dentist Yu chen and her assistant at the Ranui smile Dental to anyone. Awesome customer service they provided, very quick and gentle with her hands. Offers numbing ointment for the gums before inserting Anesthetic needle. My whole extraction service took less than 45mins and was $40 with a community service card. Sends a aftercare text to check in on the recovery process a few days later. If you are a full time worker she still helps in anyway she can to provide the right service your needing.
We are grateful for your kind words! It’s great to hear that you had a positive experience. Your feedback is a testament to our team’s hard work and dedication.
Fantastic experience: Thank you so much Smile Dental -Ranui what a great team. Thank yous for making me feel safe and assuring me it's ok and holding my hand and talking to me through every step. I was so scared but they spoke to me as a person not a dollar sign. I will be going back to fix my other teeth later on in the years because I know it needs to been done lol but the staff was truly above and beyond there duty thank yous both from the bottom of my heart ❤️. I'm truly happy and very grateful just cant wait to eat again let the healing begin thanks to my heroes Smile Dental -Ranui yous are amazing
We sincerely appreciate your glowing review! Knowing that you were happy with our care is very rewarding. Thank you for your trust in our clinic.
Fantastic experience: Great people and products, very professional.100% happy
Fantastic experience: Service was fast and efficient . From making booking and then dealing with direct Ranui clinic. Dentist was lovely and helped me with two extractions. Would highly recommend!
Thank you for your wonderful review! It’s fantastic to hear you were pleased with our care. Your feedback inspires us to continue improving.
Positive experience: The technician was very informative and professional in the procedure. I had an extraction done and when the tooth was finally pulled I didn't realise it had been. I will certainly used Smile Dental again when the need arises.
Fantastic experience: Visited this clinic with broken tooth. DR. Yuchen fixed it like it was never broken in the first place. Very professional and gentle dentist. Her assistant is great too. Highly recommend.
We sincerely appreciate your glowing review! Knowing that you were happy with our care is very rewarding. Thank you for your trust in our clinic.
Positive experience: Amazing work done x overwhelmed of the outcome an workers were amazing would definitely go back
Fantastic experience: Uchen is a very proffessional and gentle dentist. My fillings have lasted a long time and she solved numerous complicated filings that kept falling out with other dentists. Her expertise is second to none and I couldn't recommend her enough. Highly recommend.
Thank you for your positive feedback! We're pleased that you were satisfied with your experience. Your words are a great encouragement to our entire team.
Fantastic experience: Dr. Yuchen was very professional. Explained expected outcomes and appreciated that she took the time to explain further treatments etc. very happy with smile dental Ranui.
Fantastic experience: Great work, always feel happy once I have left here and know I’m in good hands, highly recommend smile dental Ranui, the best dentist I have ever had Dr Yu-Chan
Fantastic experience: I hate the dentist however, Dr Al-Attar made my experience so warm and welcoming. He was amazing!! Very professional. Would definitely recommend him for future dental services. Thank you so much for your assistance. Forever grateful
We appreciate your wonderful review! It's rewarding to know you were happy with our services. Your satisfaction is important to us, and we’re glad we could meet your expectations.
Negative experience: Ranui smile dentalswanson road, Yesterday i submitted my review to the wrong office, i was still shaken by the cold experience and accidently sent it to queens, the humiliation was awful, my money however for extraction n xrays welcomed most greedilly. I SHOULD HAVE WAITED FOR OLDER DENTIST I, D USED BEFORE, IHAD ALL THE PENICILLAN PRIOR TO APPMT TOO, DO HOPE MY REVIEW SENT TO QUEENS CAN BE LINKED BACK TO RANUI, WEST AUCKLAND
Fantastic experience: This is a good practice to visit for your dental needs. Drs and assistants are very professional and run you through all the options and provide you with a cost prior to any work. The convenience of their location is always a bonus.
Fantastic experience: Very friendly and helpful staff, during my consult they explained everything in a way I could understand and made me feel comfortable.
Fantastic experience: I had a great experience at Smile Dental Ranui. The staff were very awesome and really reassured me
Positive experience: Great work done. Love to my smile again! Thanks
Fantastic experience: This is the second time I’ve gone to Smile Dental-Ranui. The service was quick and efficient. My dentist was warm and caring.. my extraction couldn’t have gone any smoother!!
Fantastic experience: Excellent staff, always helpful friendly & professional. Thank you Smile Dental.
Positive experience: Thanks for the service, enjoyed the experience appreciate the work uve done, cant wait to get my new teeth.
Fantastic experience: Dr Yu-Chen and her assistant are excellent; fast and thorough with good bedside manner.
Negative experience: My last 2 appointments I had to wait 20-25 mins after my scheduled time. I was also not notified straight away when my dentures wax mould was back from the Lab. I was told it would take about a week. After over 2 weeks I rang to enquire about it and was told it was back the week before. When I asked why I wasn't notified to come in earlier, the receptionist said she thought she called me but hadn't. Not very happy about everything and it is a lot of money I am spending $2000
Fantastic experience: Kind staff and short wait times
Fantastic experience: I'm absolutely happy with the service I received from the specialist dentist at Ranui. He was amazing and made me comfortable considering the work I had done. So far I've had 5 teeth pulled out and bottom gums cleaned in 2 sessions. And through the first session I had to have surgery meaning he had to cut my gum to remove the root. He did a good job and its healed up nicely. I would definitely recommend him at Ranui.
Thank you for your positive feedback! We're pleased that you were satisfied with your experience. Your words are a great encouragement to our entire team.
Fantastic experience: Thanking the dentist and her lovely assistant for helping me get rid of the decayed wisdom tooth. Would definitely recommend these empathetic dentists
Fantastic experience: Needed an emergency extraction, was done same day no fuss, no pain.
Fantastic experience: It was totally warm and very thorough clean practices..I enjoyed the professionalism shown by dentist and assistant.
Fantastic experience: Very friendly staff dentist was fast and great at removing my wisdom teeth and his assistant does a great job helping and even called me by name everyone I went in from the 1st day onwards very happy with my experience here
Fantastic experience: I went to Smile Dental Glenfield last week for a dental appointment, The doctor who helped me was Dr. Yu-Chen Hsiao. It was the first time I met her. She had a very good attitude towards patients. She knew what the patients wanted and was considerate. Let the patient feel no pressure, she gave several sets of plans to let patients have multiple choices, let patients feel very friendly, and at the same time gave patients more self-confidence, this is my impression of the dental visit, thank you Dr. Yu-Chen Hsiao . 我上星期去Smile Dental Glenfield 看牙,帮我看牙的医生是萧羽辰医生,我也是第一次遇见她,她对待病人态度真得非常好,知道病人想要什么,善解人意,让病人感到没有压力,她给出了几套方案让病人有多重选择,让病人感到很亲切,同时又给了病人更多的自信心,这就是我这次看牙的一点感想,谢谢萧医生。
Negative experience: Definitely do not recommend this dentist. In all honesty, the worse experience of my life.. I use to be traumatized of the dentists as a kid, growing up I was fine with it ( was at another dentist ) however.. after coming here for basic filling, and clean(gum treatment) im traumatized all over again. Literally injected like 4 times in different places just for 2 fillings.. and they were painful as! I could feel the needle being pulled out of where he injected.. in all honesty, do you even know where you should inject the needle in order for it to numb!? I was even saying “ouch” but was ignored.. other than him saying “Good girl” ..cringe.. left feeling so tense.. like my body was in shock like I’ve never felt that kind of pain after any dental treatment I’ve had all 22 years of my life. My whole mouth/lips/tongue and cheeks felt numb for hours afterwards & my mouth was bleeding a lot.. Think I’ll stick with my regular dentist as they do their treatments so nicely, and I never feel anything after receiving ONE numbing injection. Really need some work? Or perhaps a new “EXPERIENCED” within this age qualified dentist.. and the assistant on the other hand.. was like putting the suction hose thing in all the wrong places in my mouth. Wasn’t doing what she needed to do. Glad I know to not come here again!
Positive experience: I received 2 fillings and they were done extremely well by the dentist who is an absolute expert at his job & he clearly knows exactly what he is doing. The staff didn’t really talk to me much though or interact with me so that’s why I’ve left it a 4 star. It would have been nice if the process was made to be a little more personable but I understand it can be a stressful job so thank you anyway! :)
Fantastic experience: Lovely staff and dentist hsiao was amazing. Did my treatment so quick and efficient and explained everything to me quite well. I would definitely recommend visiting your clinic. ❤️
Fantastic experience: I am terrified of the dentist but the team at ranui really made me feel at ease and made the whole experience bearable.
Fantastic experience: I went to Ranui smile dental to have my tooth(molar) extraction. Dentist Lisa was very friendly, patient and explained the procedure very clearly n nicely. Didn't take long my tooth was out n I felt good, thnx a lot Ranui dental team would recommend them to anyone who wants to go and see a dentist
Fantastic experience: The team at smile Dental were friendly and professional. I had as good of a time as can be expected
Positive experience: The wait was alittle long especially because I had an appointment booked and the wait went past that time. Costumer service is good. The dude that ripped out my tooth was fast it was great no more pain and I could leave pain free wooo
Positive experience: Dentist was good and done the tooth repair required and didn't press for anything else.
Fantastic experience: Dr Attar and assistant was very good welcomed me and fix my tooth with a filling . A little bit of tooth sensitivity but will reduce in time. Good service very professional thank you
Fantastic experience: Absolutely amazing. The dentist was very kind and gentle. They made me feel as comfortable as I could be during the procedure and prescribed me some pain relief for after the procedure which I am so very grateful for as it was really needed. He was also very understanding towards my financial situation and I was very pleasantly suprised by the cost of the whole treatment. Thank you so much Smile Dental Ranui.
Fantastic experience: Thank you for the wonderful care and attention I received. A most caring and gentle person, everything was explained, and the service from start to finish was excellent. I would recommend the current Dentist at Ranui to anyone ; she is patient centred , hifhly skilled and provided detailed education.
Negative experience: Horrible. Don’t even have an X-ray machine? Literally thought I was being punked it was so bad!
Fantastic experience: Just like to thank Dr Nanda for my dental work I had done, best dentist I've been to, with no after pain to me that tells me a job well done, would definately reccomend to anyone and will definately return.
Fantastic experience: Professional services and fabulous attitude, feels good!
Fantastic experience: A great experience from the Smile Ranui team. They made me feel very relaxed, they kept up good communication throughout the visit and I walked away with my teeth feeling fabulous. A great result!
Fantastic experience: I was treated by a lovely Dentist named Yu-Chen at the Ranui clinic, very knowledgeable & polite. My tooth feels amazing aswell. Highly recommend
Fantastic experience: Staff were really kind, and explained everything thoroughly, making it easy to understand as well. Were very caring and suggested many things that could help me with my teeth. Appointment did not take too long, careful, but fast, which is really nice as well. Thank you!
Positive experience: Thanks for the professional service and advise.
Fantastic experience: Friendly and helpful. Dr Yu Chen is very patience to explain. She provides good advice. A place we can rely on.
Negative experience: My dad came here thrice to get a root canal and they couldn't reach the bottom each time. So it pretty much failed and his pain continued. Instead of referring him to a specialist and admitting they didn't have the appropriate tools to do it they wasted his time and thousands of dollars.
Fantastic experience: Our daughter was treated well and all the required work was completed. Thanks
Fantastic experience: I go every six months for a checkup and to make sure I am cleaning properly. That way, I hope to avoid further fillings.
Fantastic experience: Very professional! Very accommodating! Very understanding! Very happy with their work! :-)
Positive experience: Friendly and professional staff. Told me prices up front and were honest with treatment I needed. Procedure was no where near as bad as I expected and the dentist I had was excellent with the numbing injection, almost painless. Will definitely be staying at this clinic.
Fantastic experience: I had to do extensive at my root canal and crown. Also cleaning and check up at first. I got Dr Jenny Huang, she is wonderful and excellent! From the first appointment to the last. She has improve my teeth! No wonder why she’s always busy! She’s very informative on your dentals, also she’s very sweet and beautiful. Thank you again I’m loving my new crown!
Fantastic experience: Very friendly, professional and satisfactory service. I wont be going anywhere else. They helped me overcome my fear of dentists. 5 stars
Negative experience: Booked a checkup, that got cancelled. Rebooked and was called 10 minutes before the appointment for them to cancel again. My experience was the worst dental experience i have ever had in my life and caused me so much pain and discomfort.
Fantastic experience: We visited Smile Dental in Ranui today 03/06/2020. What an absolute pleasure to have Dr Ala Attar perform his magnificent skillset on my son this morning, he did an amazing job with Kahurangi's teeth. I will definitely be referring all my family and friends to him and his lovely assistant Joyee. Thank you so much for everything you both did, I was ver impressed. Vivian Broad
Fantastic experience: I'm not a big fan of dentists but the dentist and the assistant here were very friendly and kind, it was also super quick and efficient with reasonable prices aswell, definitely recommend going there
Fantastic experience: Awesome service by the Ranui team my favorite part was the injection lol no but all seriousness was very prompt and easy service highly reccomend this Smile Dental
Fantastic experience: I had a wisdom tooth out. I had a very good explination of what is going to happen before surgery. What to do for post care and also a good follow up session when I went to get my stitches out were I was able to ask about certain concerns that I had during the healing process and everything was explained to me and I felt comforted on my way out the door to finish the rest of my healing process at home.
Fantastic experience: I have been lucky enough to have Dr Attar and his fabulous Dental assistant at Ranui Branch . I have extremely bad anxiety about the dentist but Dr Attar was amazing he was understanding and so gentle . I was explained every step of the way and was made very comfortable at each visit I was scared of the dentist but I’ll be coming back regularly and only seeing Dr Attar he is the best and full of knowledge. The admin who do all the bookings also have been so accommodating when Ive had to cancel and rebook so friendly and nothing’s ever a problem. I love Smile dental because of their staff , thank you Dr Attar you have been amazing .
Positive experience: The overall experience was ok. I went for an exam and a clean & polish. I was given loads of information but was left confused about what to do going forward. Once it was all done, I was left sitting there not sure what to do next. The dentist turned his back and the assistant walked out. Customer service is not that great. I'm not sure I'd use them as my regular dentist.
Negative experience: Would not recommend worst dentist, Dentist fel asleep while drilling, as a result he cut my daughters lip, never apologised we put in a complaint no action was taken didn't catch his name but he's a very old man with white hair wears glasses also white facial hair so BEWARE guys
Fantastic experience: Always been so nervous to go to the dentist but they made me feel very comfortable and very informed. fast and efficient service thank you so much.
Positive experience: Okay if you need a quick, cheap-ish filling or extraction. I was, however, not very pleased with my experience here; Dentist was quite abrupt and did not explain things very well, the anesthetic injections were VERY painful, his bedside manner could have been better, and I ended up in excruciating pain after a couple of weeks. Went to a different dentist and was much happier with their service. If you need extensive dental work I would go elsewhere.
Fantastic experience: RECOMMENDED!!! Great service.
Fantastic experience: Been going to Dr. Alaa Attar for a couple of years now, he is a very experienced, gentle dentist. He explains every procedure thoroughly, using x-rays, and in context that I can understand, pointing out his opinion, and/or any options I have.
Fantastic experience: Smile Dental Ranui is GREAT! Dr Attar does fantastic work and his assistant too. Friendly and professional! I won't be changing dentists anytime soon. Thanks All
Fantastic experience: I had to get my wisdom tooth surgically removed,I was freaking out as I've had bad experiences in the past with dentists let alone a tooth surgically removed! I'm blown away! First I didn't no he had already pulled the tooth,then to find he had cut the gum away! All done in half an hour no pain! He will now be my dentist lol.best dentist ever!!! Thank you.
Fantastic experience: A++++ Dr Al Ala Attar so appreciate all my dental work I recommend smile dental and the Dr... I can smile again thank you for my princess smile
Fantastic experience: A friend recommended smile dental place to me, I went and received a root canal by Dr. Ala Al Attar, he was very gentle and explained everything as he worked. I woke up free of all pain, highly recommended. Thank you ---- smile dental !!!!
Fantastic experience: Dr. Alaa Attar is a highly experienced dentist. He is caring and very thorough in his treatment. I feel comfortable and well looked after during my visit. I wish him all the best in his career.
Fantastic experience: Great service with Dr. Al-Attar
Fantastic experience: Dr. Alaa Attar is the best dentist I have ever visited.
Negative experience: Would not reccend this dentisty little sister got treated her for tooth filling and the dentist was so tied he kept falling asleep, he sleept and then cut my little sister lip leaving her lip swalllon for weeks He's very old we made a complaint about this situation but they didn't take any action nor apologize
Fantastic experience: Both dentist and assistant were friendly and professional, which made visits very comfortable.
Leave your opinion about Smile Dental - Ranui:
Smile Dental - Ranui appears in the following listings:
Other dentists you may be interested in
White Cross Dental
Maxcare Dental - Massey West
Henderson Dental Centre
Add your dental clinic to our directory for free
If you manage a dental office and want to appear in our guide, send us your company information and you can appear completely free of charge.