One Dental Nelson - Stoke
Information about One Dental Nelson - Stoke
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-16h
- saturday: (closed)
One Dental offers a comprehensive range of dental services, catering to both general and cosmetic dental needs. From routine check-up and cleans to specialized treatments like wisdom tooth, orthodontics, implants and root canals, we are equipped to handle a wide spectrum of dental concerns. Additionally, we provide sedation dentistry for anxious patients, periodontal care and offer services for children as well as ACC treatments and WINZ quotes.
Our focus is to provide the best dental care we can, and we believe nobody should be scared at the dentists. So you're a nervous patient or just have questions about your teeth and oral health - give us a call or drop by today!
Our comment from Best Dentists Club about One Dental Nelson - Stoke:
One Dental Nelson - Stoke is renowned for its exceptional dental care and patient-focused services. Users consistently highlight the clinic's friendly and welcoming environment, making it an ideal choice for those who may be anxious about visiting the dentist. The staff at One Dental are described as kind, compassionate, and highly professional, ensuring that every patient's comfort is a top priority.
Key strengths of One Dental include:
- Expert Care: Patients have praised the skilled team for their gentle approach and thorough explanations, which help to alleviate fears and build trust.
- Emergency Services: The clinic is noted for its responsiveness, often offering same-day appointments for urgent dental needs.
- Modern Facilities: The clean and modern decor of the practice contributes to a pleasant atmosphere, enhancing the overall patient experience.
- Patient-Centric Approach: The staff take the time to listen to patients' concerns and provide tailored solutions to improve dental health.
Overall, One Dental Nelson - Stoke is highly recommended for anyone seeking compassionate and professional dental care.
One Dental Nelson - Stoke: Reviews
Fantastic experience: Rupert removed my wisdom teeth, I felt safe the entire time and sedation was comfortable. Everything was explained well to me. Couldn't have asked for a better experience.
Fantastic experience: Lovely staff, nice environment, they offered me an emergency apointment when my dentist could not and provided excellent care after that appointment, never liked the dentist untill now
Fantastic experience: Best dental practice ever!! Everyone is so friendly and welcoming and makes you feel comfortable. I have just finished my aligners and I am absolutely blown away with my results. Incredible care here, highly recommend!
Fantastic experience: This team at One Dental Stoke are the most caring and empathetic dentists you will meet. Cannot recommend them enough especially if you are nervous, haven’t been to the dentist for ages and have let fear stop you. Amazing people with no judgement and so lovely every step of the way.
Fantastic experience: I used onedental for the first time this week. I had one of my front teeth (filling) fall out on Tuesday and it was super uncomfortable. I thought it would take weeks before I could get in for an appointment, but showmein (hope that’s spelled right) said no! She booked me in on Justin’s day off and my tooth was back by the end of the week. Justin was so gentle, to the point I could have probably fallen asleep during the procedure. Nothing but praise for onedental!!!
Fantastic experience: Amazing. I was so happy with my experience here all the staff were lovely but also caring , i got an appointment and treatment the same day the dentist who seen me was great very informative and very gentle had the most pleasent dental experience ever with Moer at stoke one dental. It was nice to go somewhere and to walk away feeling at ease and looked after.
Negative experience: managed to find their final debt notice, before seeing debt collectors, in the WRONG email under the WRONG name, about fees that WERE NOT communicated on the call before appointment. sloppy and shady tactics, 130$ for a winz quote is ridiculous, none of which was mentioned on call. bit the bullet and paid the 70$ at the door thinking that was it, only to be charged 60$ more later on, by sending emails to the wrong email, not that it matters that much, since the emails were getting sent to spam, clearly the business is in bad standing. edit: and now to see they did have the right email ON FILE afterall, because I just received their first message in the CORRECT email. pathetic
Hi Luke, Thank you for getting in touch. As a private clinic (as all dentistry in NZ), WINZ quotes are not a complimentary service. Since WINZ is part of the public system and we operate privately, there is a fee associated with preparing these quotes. Typically, once a WINZ quote is submitted and approved by WINZ, they will cover this cost. From what we can see, it appears that either your application was declined by WINZ or it may not have been submitted to them. As a result, the cost remains a private charge. We apologise for any confusion regarding the WINZ quote process. We do our best to clearly explain this to all patients, and we regret if there was any miscommunication in your case. If you wish, we can complete another WINZ quote to see if they will cover the remanding cost for you. Regarding the incorrect email address, we sincerely apologise. While we make every effort to ensure contact details are recorded accurately, occasional typographical errors can occur. Kind regards, One Dental
Fantastic experience: I had the best clean and polish I think I've ever had (and I've had lots of cleans in the past). Michelle Johnstone was very good - professional and caring. I fully recommend her.
Fantastic experience: Had tormenting pain I couldn’t pin down — One Dental team booked me promptly in for a look-sie, Magic Mat figured it out fast, and dealt with a cracked molar and a partial root canal on the spot. Calm, clear, and genuinely empathetic when I was in pain. No delays, no fuss — just great care from Mat and the team who knows exactly what they’re doing. To anyone dealing with tooth pain: I feel for you, its the worst — you're in good hands here.
Fantastic experience: The practice is lovely. From the moment you enter the practice you spot the modern clean decor and the friendly receptionist and staff. I had an excellent experience with Dr Justin today. He carried out a thorough examination and made me feel totally comfortable. Would definitely recommend this dentist and dental practice to anyone. Thank you.
Fantastic experience: I couldnt be happier with my experience! I came in hoping to improve my smile and the results exceeded my expectations. The attention to detail, professionalism, and care were outstanding. My teeth look natural and beautiful, and I finally have the confidence to smile again. Highly recommend Dr. Justin Junaid for anyone considering cosmetic dental work!
Fantastic experience: I had surgical wisdom extraction at One Dental in Stoke and they were amazing. The service is impeccable. I later developed a complication and infection and the team in Mapua were so prompt in helping me. I couldn’t have had a more positive dental experience and in feeling so well looked after.
Fantastic experience: Excellent service love love the staff. They go above and beyond to ensure you are looked after and appointments asap. Will go back.
Fantastic experience: Justin is my new dentist. After many years of apprehension I have now found a dentist I can trust. It is my fervent hope that you find a Justin.
Fantastic experience: I went to one dental stoke because of my wisdom tooth and it needs to be extracted.Such a friendly environment specially Emma at reception and they have tried their best to help me. Mat is a wonderful dentist and he did a great Job . I think he has a great knowledge and he is fabulous. Will recommend to everyone. They are best in Nelson . Regret I was not able to go back to them as I am working in town and find it easy to go back to my old dentist in the town . But one dental stoke are offering a lot more services and options . Great team Great people
Fantastic experience: Justin is amazing. I'm a nervous patient so had a root canal with sedation. Great experience, no pain, no anxiety or stress. Plus One Dental only do necessary work unlike others who seek to replace sound amalgam fillings unnecessarily.
Fantastic experience: Recently I went to One dental Stoke and met with Dr. Justin. He was fabulous. He is friendly with good hand. I never felt any nurvousness while treating my teeth.
Fantastic experience: Amazing care broken molar rebuild no pain whatsoever, thanks to the great team worth every penny
Fantastic experience: Excellent Dental. Thank you for helping my son when he was left in agony from another local dentist! Awesome to find a Clinic who generally cares.
Fantastic experience: Totally recomend. Was able to get in for an emgency visit. Receptionist was very helpful from the moment I rung. Dentist was very professional, very efficient, extremely helpful. Dental nurse went above and beyond to make sure I was comfortable and looked after during the procedure. Felt very welcomed and validated. Thanks One Dental.
Fantastic experience: I had my first filling today at the ripe age of 34. I tend to have anxiety but Justin is a real pro. He goes the extra mile with comfort, communication and kindness. He and the dental nursing staff are brilliant. Thank you.
Fantastic experience: After many months of trying to find a dentist I felt comfortable with; I can finally say Justin and the team at One Dental, are everything I hoped for. Very professional, kind and understanding, great team with an honest and tailored approach. I was very nervous and yet I walked out smiling today! I would highly recommend this dental practice. They are also fairly priced and offer worry-free payment plans. I’m so glad to have found One Dental
Fantastic experience: Fab team. Very friendly and professional
Fantastic experience: Good dental service overall. Would highly recommend to locals.
Fantastic experience: I have been terrified of the dentist for my entire life and with such a patient team I felt at ease today getting all of the injections and treatment I needee. Incredible team! So very grateful.
Fantastic experience: Easy, very good service
Negative experience: Have never experienced such a rough and expensive dentist, will not be returning.
Hello Cameron, Thank you for sharing your feedback with us. I'm truly sorry to hear about your disappointment with your recent appointment. I want to apologize for the breakdown in communication. It seems there was a misunderstanding regarding your appointment. Although you requested a hygiene appointment, you were initially scheduled for an exam. However, the dentist proceeded with an exam and hygiene, which includes x-rays and incurs a cost of $240 (inclusive of x-rays). We have already refunded you the cost difference between the two procedures. Regarding your clean, we understand that hygiene appointments can be uncomfortable experiences. Considering you have extensive gum disease (which was explained to you at the appointment) - it's normal for your gums to be sore afterwards. You were also charged for normal clean despite having extensive gum disease. Once again, I apologize for any inconvenience caused, and we appreciate your feedback. If you have any further concerns or questions, please don't hesitate to contact us directly. Warm regards, One Dental
Fantastic experience: Excellent treatment and service. Kind staff, walked out feeling well looked after. Thank you.
Fantastic experience: Congratulations to Sarah Kueh onon her excellent work on my broken front tooth , which I was uncertain if it was able to be fixed. As a professional, Sarah offered two options to remedy . Her gentle dentistry was appreciated & the finished restoration was % total satisfaction. When I book my next appointment Sarah will be my number one choice .....many thanks once again Sarah , Steve
Fantastic experience: Made a long overdue visit to the dentist this week for some major repairs. Was absolutely terrified and dreading it BUT turns out I had absolutely nothing to worry about thanks to the wonderful team at One Dental. Everyone was so caring and considerate throughout a lengthy and full on procedure…never felt a thing.From start to finish it was by far the best and least stressful dental experience I have ever had.
Fantastic experience: Had fabulous experience seeing Siemen Theis at One Dental. She was so nice and respectful, explained options then talked me through every step of the procedure. The cost was very reasonable and I will be going back for sure. PS the other staff were fantastic also and all put me at ease.
Fantastic experience: Thank you One Dental Nelson and especially Justin. Wonderful dentist. I have a fear of dentists and Justin has turned that around. Justin has saved two of my really problematic teeth, I mean almost past the brink of pulling out teeth, plus he fixed other mainstream tooth problems. I am impressed. Thank you.
Fantastic experience: To Meor Ishak A massive thank you is in order ! I came into one dental with not only a very painful tooth but worst of all a massive fear of the dentist . After already seeing another one of your colleagues and not being able to overcome my fear ( also a massive thankyou to her for trying her utmost) I came into get more painkillers till I was able to be sedated to get tooth pull . You were able to fit me in to have a second look at what could be done . Somehow you were able to keep me calm and reassured me that this extraction was no problem and within 15 ish minutes my tooth was removed and I was on my way . Thank you so much Sincerely Stephen Robertson Anyone who has similar fears , I cannot recommend One dental enough . Their care and consideration of people across the board (fears or no fears) is of the highest standard . The next time I need to go and see them I already feel a lot better and more positive of the situation. I cannot thank all the staff enough !
Fantastic experience: I have just switched to One Dental. It seems counter intuitive to complement a dentist given the usual anxiety associated with dental work, but these guys are outstanding. Dental work is costly but I don't mind parting with the moolah when the teeth problems are fixed '(painlessly!) and they explain clearly what they have done. Importantly, it seems like a dental health & maintenance programme. Not just turning up to fix painful problems. I'll be back!
Fantastic experience: Quite honestly the best dentist I've been to. I asked for recommendations online as I have a disability and require sedation. We drove 1.5 hours to get there and the trip was certainly worth it. The whole team were just wonderful. Thank you so much all of you xxxx
Fantastic experience: Highly recommend One Dental. Matt was awesome and gave me lots of helpful advice.
Positive experience: Following a rough initial experience & a failed Crown treatment, I received a lovely call from Alice at One Dental today who offered to help me, and resolve my tooth issue. Appreciate the gesture of good will. Thank you.
Thank you for your feedback, we consider complaints with the utmost seriousness. Providing exceptional service is our top priority. I understand that your crown procedure was completed in April. While we believe it was the best course of action for you at the time, it's important to acknowledge that in healthcare, there can be potential risks for complications. We aim to communicate these risks thoroughly with our patients, and I sincerely apologize if this was not adequately conveyed to you. I will reach out to you tomorrow to work towards finding a resolution that meets your expectations.
Fantastic experience: The kindest dental staff. A perfect place to get dental work done in general but also if you suffer from anxiety. Best dentist I have ever been too
Fantastic experience: I highly recommend the friendly team at One Dental Stoke. I was so nervous at the thought of getting my wisdom teeth out and put it off for many years. I had sedation so I have no memory of the procedure and don't know why I worried so much. Jungin and his team were awesome.
Fantastic experience: As someone who has immense dental anxiety, I cannot recommend the staff at one dental enough. They were incredibly kind, patient and professional. They made me feel very comfortable and not anxious at all, gave me the option of sedation which made the experience almost pleasant.
Fantastic experience: Wonderful service and friendly staff.
Negative experience: Such a rip off. The ussual hygienic appointment which suppose to last half 30 min, only took me 15min. Mentioned to it to receptionist and she only took $25 off from $165 bill. My appointment was the half time and i only reseived 15% competition. Dentist did not talked to me about the health of my teeth, so I have no idea at what condition are my teeth...
Fantastic experience: Had 5 teeth extracted including 3 wisdom teeth in one procedure. I highly recommend the team at One Dental, very professional and caring. Excellent follow up service.
Fantastic experience: Fantastic services for my children, not one complaint from either of my two. They were happy and comfortable the entire time and came out smiling. 10 out of 10
Fantastic experience: Friendly staff, very happy with the service there. Had a check up with Dr Meor Ishak who was fantastic; he explained clearly which teeth had issues, using Xrays & photos of teeth so you can really see what needs to be fixed and why. Highly recommend this dental practice.
Fantastic experience: Excellent service, quick, painless and the dentist was very helpful and informative
Fantastic experience: Receptionists very friendly and welcoming when you walk in. Very happy with my appointment today with Meor .Thank you One Dental,Stoke.
Fantastic experience: Beat service I have ever had in my life , Pain free so friendly, thankyou to the team ,
Fantastic experience: I recently went into One Dental Stoke for a check up and then a follow up hygienist appointment. The staff were friendly and professional and the experience was great. Thanks team!
Fantastic experience: For the first time in my life I've had aye touth pulled out and I didn't feel any pain . The dentist I had was amazing. He didn't do anything with out knowing I was completely numb and won't feel anything. 100% happy . From the lady's at the reseption. Right throughout the hole thing . You guys treated me like I'm matterd . Thank you . I think I'll stay with one dental for the rest off my day .
Fantastic experience: I got sedated to get work done. Couldn't have gone any better. Great dentists.
Fantastic experience: I love one dental Stoke. The staff are super friendly and welcoming, the premises is sparkly clean and the procedures are flawless.
Fantastic experience: After decades of avoiding 'the dentist' I've been to Evonne twice in the last couple of months. She's so lovely and I feel very safe in her hands, in fact today's drilling was almost relaxing! Thank you so much Evonne! The whole team at One Dental are awesome, highly recommend
Fantastic experience: I’ve got pretty engrained fear of dentists from the early-90’s Wellington Dental clinic experiences… so I was very apprehensive to seek dental treatment but I had no reason to be worried or scared. Justin and team are hands down the most caring professionals who made me feel so comfortable that I ended up having a really relaxed 1 hour time out - it was great! I would 100% recommend One Dental Stoke from the staff to facilities to parking and availability of after work appointments. Thanks team!
Fantastic experience: Most gentle dental experience in over 40 years. Can highly recommend Sarah who listened about my mouth sensitivity and non-existent pain threshold and accommodated this. Will be a regular visitor now without the fear.
Fantastic experience: Great staff, friendly, helpful. can not fault anything here highly recommend this dentist to anyone.
Fantastic experience: I'm quite anxious about dental visits, the team at one dental were so lovely. Genuinely felt looked after - they helped to fix my problem quickly and painlessly. Thanks for providing such kind, thoughtful service and care.
Fantastic experience: I highly recommend going and seeing Justin at One Dental! Really professional and such a friendly guy. I recently got a filling done and have had the same tooth filled twice before at other practices. Justin explained the process and gave me multiple options. I went with his recommendation which was actually cheaper. He did an amazing job, it looks like a brand new tooth! The receptionist was also very friendly and understanding when I had to rebook because I was in covid isolation. I will definitely be back if I need more treatment. Many thanks! 5 stars!
Fantastic experience: Justin and an assistant came in on a Sunday to provide me emergency service when I had a sports injury to my teeth. He was amazing and I was so appreciative of him and his team for helping me out when they don't normally work! They were friendly, informative and I was completely at ease. Thank you so much!
Fantastic experience: Highly recommend getting dental work done at one dental. I was recommended by a friend. Staff are informative and helpful. They are very professional which gave me alot of confidence.
Fantastic experience: Fantastic treatment with Justin & his lovely team recently. Gentle, professional, great communication & very grateful for the result. Thank you so much!
Fantastic experience: The team at One Dental Stoke are hands down the sweetest people I have come across in the industry. They are welcoming and kind - making you feel very calm and safe in their hands. They offer such a large range of services to suit pretty much everyone and their needs. A huge plus for me was that they offer sedation. Justin is incredibly caring & understanding. He provides nothing but the best treatment. I have severe anxiety and he made me feel comfortable and calm in his care. Both receptionists I have dealt with (via phone and in person) provide only the best customer service. Very knowledgeable & kind women that make you feel at ease leading up to any appointments. Incredibly supportive team that look to help any way they can. I am so glad I came to One Dental Stoke. Thank you again to all of the team for taking such good care of me so far.
Thank you for this lovely review Casey. We will pass your kind words on to Justin and the team. We look forward to seeing you soon.
Fantastic experience: Fantastic service and lovely staff. My daughter had a wisdom tooth infection which they sorted and then arranged the removal of her wisdom teeth. Nicky and Jungin were professional and very helpful. Highly recommend their services.
Fantastic experience: I had such a wonderful experience at one dental today. Justin and his team are true professionals. I was quite nervous before going in but that quickly disappeared and I soon felt at ease. Thank so much guys.
Negative experience: Went for a check up which was reasonably priced and following this was recommended two procedures to fix teeth sensitivity in rear molars (due to acid damage). Cheap option quoted at c. $5k and second option quoted at c. $13k - both involved reprogramming my jaw. Received two additional opinions from other dentists who both said issue could be fixed for $300-400 and that the proposed solution by OneDental was completely over the top and that my jaw did not need reprogramming. I add that during this process OneDental took a mould of my teeth and then lost it so I had to go back in and get another done. Edit: As raised in their response, there was a third option to do nothing at all but the issue was causing me enough discomfort that I sought some kind of intervention. The two options proposed by OneDental both involved crowning several of my teeth whereas other dentists thought this wasn't necessary. Copies of quotes attached, there is no $180-$220 option in the email I was sent..
Hi Malcolm – we appreciate your feedback. I note that this appointment was October last year so some of the information provided by the dentist may have been forgotten. I can happy resend this information to you. We provided the full range of treatment options - from the option 1 which cost you nothing, option 2 which was from $180-220 (less than the $300-400 you are comparing us to), through to the most expensive which you will recall we did not recommend. We like to provide the full option ranges so you can make an informed choice, you will also recall that we were guiding you to the first option that cost nothing to you or option 2 if you were wanting something done.
Fantastic experience: Honestly i could not recommend this dental practice more! Been over 6 years since I've been to a dentist. I rang up to cancel an appointment because I always worry about going in and i talk myself out of going every time, but I was heard and felt so safe just over the phone so I never canceled my appointment and Im so happy I actually did it. Such a beautiful place with the most kind and caring people working there. They took time to listen to my worries and never once made me feel silly. If you are like me and you have put off the dentist for ages go see these amazing people!!
Fantastic experience: Very glad to have found a solid dentist! These guys are friendly, informative, professional and very skilled at their craft. Would recommend them to everyone!
Negative experience: Nothing holistic! Beginning with calling me Zoe, not taking any interest in my past patient notes I'd gone to huge effort to collect for him, and rushing through my appointment by prematurely opening the door for me to leave while I will still telling him my worries. $140 later I would expect so much more!!! What if I had something personal or embarrassing to tell him regarding my teeth care? I wouldn't feel comfortable disclosing this to him! Please please work on your patient relationship, this is so important for holistic care. Will never come back here! (The receptionist was absolutely lovely - the ⭐ is for you!)
Fantastic experience: The best dental experience I've ever had, I'm usually one to hate the dentist but Justin made me feel at ease, no pain and made sure I was really comfortable. And did a great job of my filling!
Fantastic experience: Had a nasty phobia of the dentist from a bad experience as a child but both visits here have been great, incredibly supportive team that look to help any way they can. Thanks Mat and team for the positive experiences.
Fantastic experience: Really great experience, super gentle, friendly and professional. Recommend to other friends and family, which have had the exactly the same experience.
Fantastic experience: Very professional and friendly, one of the most positive experiences I've had with a dental clinic. Highly recommend
Fantastic experience: What can I say!! Well I will have to say that Matt would be the best dentist in the world. It was the best experience I have ever had at a dentist. A true craft man .thankyou
Fantastic experience: I attend a lot of dental appointments alongside young people throughout the Nelson/Tasman region and I am constantly blown away by the amazing service that the whole team at Stoke One Dental provides. The dentists and their assistants go above and beyond for every young person they see, ensuring that they are given the best treatment and care. For so many young people going to the dentist can cause so many anxieties, however the team at one dental do everything they can to calm any nerves and to educate them about how they can continue to look after their own oral health. I would highly recommend all of the dentists at Stoke One Dental.
Fantastic experience: Thanks Matt and his assistant today for making my first root canal appointment as bearable as possible for this very nervous patient. Matt is a very competent dentist in whose hands I have a lot of faith. He and his assistant put me at ease. Thanks!
Fantastic experience: What an amazing team at One Dental Stoke very professional and kind. Justin and your assistant were very attentive and compassionate and made it a better journey all round. Kay so helpful and understanding.
Fantastic experience: One Dental has been amazing! Terrible timing to have severe tooth ache during Covid 19 lockdown. They are not even my dentist yet were very pro active in offering me treatment - and on Good Friday!! The team were professional, very kind and efficient. It is so great to not have tooth ache!!! I would definitely recommend!!! Thank you
Negative experience: I went there early December for a checkup/cleaning. I ended up with a VERY expensive bill. More than twice of what was paid by my partner in Nelson for the SAME service. My fault, I should have done my research. When I called them to ask why there was such a big difference in price, they said that they "considered their service excellent". In my opinion, the service was "good", but similar to most dentists. Not a reason to charge so much I believe. I was quoted for 2 fillings, and then when I found out I decided to go in Nelson, and they did the same work for $100 cheaper. And very happy with it... I have both quotes that can prove it.
Fantastic experience: Great lovely ladies
Positive experience: First visit, receptionist was rude
Thanks for your review - however we can see no record of you having visited our dental clinic.
Fantastic experience: I have had a few visits here in the last couple weeks for wisdom tooth removed & fillings. Highly recommend Keith & his assistant, she held my hand & kept asking if I'm ok etc she was wonderful. They both were! I hate going to the dentist, but I've never been treated so nicely & felt more comfortable at a dentist.
Fantastic experience: I cannot thank Keith and the team enough for their care and the treatment I received. I was given all the advice and options available, including costs to suit my budget. I have never felt so relaxed in a dentists chair ! So happy with the results Linda Chew.
Fantastic experience: I have been to dozens of dentists in my 50-years. This one is by far the best one in terms of customer care. They are always informative and professional. The owner is obviously a perfectionist.
Hi Tate Thank you so much for your kind words....we aim to provide the best service to our patients at all times and continue to improve our patient care to ensure a happy customer.
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