Gentle Dental Nelson Ltd
Information about Gentle Dental Nelson Ltd
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-17h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8:30-17h
- saturday: (closed)
We are a team of dental professionals who are dedicated to helping patients who are nervous of dental treatment. Over the years, we have helped many patients overcome their fears and anxiety.
We try very hard to make sure that you are comfortable and relaxed and we really do sympathise.
Gentle Dental Nelson Ltd: Reviews
Fantastic experience: I went to gentle l dental over eight years ago had a good nine years without been back gentle dental was great back then as I have alot of anxiety and they helped me to over come that. I just went back recently to the same great care and service dealing with the anxiety before treatment is the best outcome you can get thankyou so much I recommend gentle dental to anyone that wants special quality care
Hi Lisa. It was great to welcome you back to the practice and to know that we are still able to help you with your fears.
Positive experience: Really nice people. Receptionist treated me so nicely. Dentist was fantastic. He spoke to me like I was a real person & in language I could understand. Didn't try to confuse me with medical terminology. Cost wasn't that bad too. Definitely GENTLE Dental.
Thank you for the review. It was lovely to meet you and glad to hear that we stood by our name
Fantastic experience: Last minute hygienist appointment as someone had cancelled. Gentle and painless. Definitely coming back.
Hi Colin. THank you so much for the positive review. We were so glad to have been able to help you
Negative experience: Please, shop around. The practice is expensive and not worth the issues that comes after the treatment.
Fantastic experience: The team really went over and above, entertaining my toddler during two appointments! Everyone is so lovely and friendly, just super accommodating.
Hi Olivia. Thank you for the review. We LOVE it when people bring their children into the practice. Especially the toddlers and babies as we get to play and cuddle.
Fantastic experience: Called last week regarding a problem tooth and had an appointment booked immediately. Unfortunately, the pain got worse, but i was able to book an emergency appointment. I was then met by the most professional and understanding staff, and the entire procedure to remove my tooth was painless, and they offer Afterpay, so it isn't as big as a hit on your wallet afterward Look forward to returning again to get more work done
Thank you so much for the review Jack. We are happy to be able to have helped you out of pain. I agree that Afterpay is a life saver. Look forward to seeing you again.
Fantastic experience: Good and quick checkup, fair pricing for treatments
Thank you for the 5 stars Ray. It was a pleasure to meet you
Fantastic experience: The whole team at Gentle Dental are incredible. The friendly way you are welcomed to the clinic is just the beginning. Richard is the best dentist I've ever seen, hands down! He is calm, patient, thorough and friendly. I feel well informed about my dental health. He delivers his advice and dental solutions in a way that makes me feel like I have full ownership of my decisions. I like that. 5 stars! I highly recommend.
Thank you so much for that five star review Kirsten. I'm so proud that everyone here is making sure that our patients feel heard and cared for.
Fantastic experience: A great team. Very friendly, efficient & accommodating reception staff. Richard is very thorough & yes, gentle with your teeth & always gives great follow up advice for dental care after the visit. I am always impressed how intuitively the technicians work in with the dentists.
Thank you so much Craig. It's always a pleasure to see you in the practice
Fantastic experience: I had the best experience of any Dentists at Gentle Dental & highly recommend them. I felt assured that I was in good, expert hands from the get go. I give them 10 out of 10.
Wow thank you Loretta. We are very happy to have been able to help you
Fantastic experience: Very relaxed and extremely patient and helpful dentist experience
Thank you so much Leanne. So glad you had a 5 star experience
Fantastic experience: The team at gentle dental got me in at short notice and were kind and caring the whole time. I felt well looked after and informed. The staff took time to explain things to me and were super friendly. Thanks again! I’m usually terrified of the dentist but you made it manageable
Hello Tayla. We are so glad that we were able to help you when you had dental problems. It's great to hear that we made it manageable for you. We are always here if you need us again.
Fantastic experience: I've been scared of the dentist since I was a kid but the hygienist, Denise, was amazing and actually made the experience not only safe and completely unintimidating but an enjoyable experience. She did a fantastic job on my teeth and has a knack with people and making them feel comfortable. Will recommend her to all my family and friends! A+ customer service
Hello Nikee. Thank you for the wonderful review. Denise is so happy to hear that she didn't just help your gum health but also to reduce your concerns. We look forward to seeing you again.
Fantastic experience: Highly recommend Gentle Dental! Super friendly, welcoming and professional. They are even baby and child friendly (which other dentists were not). Check out the receptionists cuddling my Bub whilst I got a full examination! They made a scary experience a relief and I am looking forward to going back.
Hello Ashleigh. Thank you for the lovely review and for letting us cuddle your baby. We love cuddles!
Negative experience: I had $16,000 dollars worth of dental treatment from this charlatan in Nelson and the work is already falling apart! He has a Coven of Witches that are rude and vindictive working for him as well! DO NOT USE THIS CHARLATAN!! Find a dentist with INTEGRITY if you can (impossible as that might seem). Absolute disgrace of a Dentist that is neither Honest or Gentle!
Hello Phi, We are sorry to hear about your problems. Please note that this is Gentle Dental NELSON Ltd. We don't have you on our records. Looking at your profile it appears that you are based in the North Island and may be this review was meant for another practice? For your information Gentle Dental Nelson is not affiliated with any other practices with similar names on the North Island.
Fantastic experience: The team at Gentle Dental are amazing! I have felt so welcome every time I come in from the front desk to the wider dental team. The time, patience and care I have been given over the last year and a bit has meant the world & enabled me to actually come to the dentist. Even with the unexpected and sometimes tricky circumstances, the thoughtfulness of checking in, accommodating and making sure the procedures are as painless as possible & that I'm doing ok. Thank you to everyone for treating me like family :)
Hello Lana. We are so touched by your gorgeous review. Our staff are like family and we are so pleased that it filters through to our patients as well. It's always been a pleasure to have you in the practice and see you become more comfortable with us all.
Fantastic experience: I absolutely trust the team at gentle dental, they are patient, kind, skilled and make me feel safe! I've only trusted one other dentist in my life, and I never thought I could replace him but Richard and Molly and the whole teamare absolutely beautiful people. Seriously if you have any fears or you want completely pain free dental care - go to Gentle Dental! because they truly live up to their name.
Hi Jody Anne. It has been so fulfilling to the whole team to have been able to help you on this part of your journey. You are amazing.
Fantastic experience: I was completely blown away by how good Gental Dental and Richard were at reassuring and working with my very anxious daughter. I 100% recommend these guys, it was outstanding service.
Thank you so much. We were delighted to help.
Fantastic experience: The Gentle Dental Team are just amazing!! I have had work done by Richard who was brilliant and restored my trust with dentists, his calm and reassuring manner helped tremendously with my fear. Yesterday I had a tooth extraction by Charlie, again, absolutely brilliant!! He was reassuring, talked me through the whole procedure and made the whole experience a good one. Thanks to Maxine and the Team on the front desk, always friendly and helpful. The whole Team really are Gentle Dental and I never thought I would say this but, I’m actually looking forward to my further treatment. Very highly recommend Gentle Dental Nelson.
Thank you so much for the wonderful review Ben. We always enjoy our chats while you are waiting and its a shame when you get taken away by the dentist!!
Negative experience: Do not go to this dentist! They will provide sub par treatment and then not stand behind their work. Don't waste your time or money here.
Fantastic experience: Very good, informative, gave me great teeth cleaning tips that improved teeth and gum health which improves the feel good factor. An honest informative dentist
Fantastic experience: I couldn’t recommend Gentle Dental highly enough. Many thanks to Richard and his team. As a nervous patient, I was completely looked after in a caring and professional way. A special shout out to Molly who was so wonderful, supportive and reassuring.
Fantastic experience: Great service. Very understanding and non judgemental.
Fantastic experience: I have been a nervous patient for a number of years for a number of issues (Not just checkups). Richard and team have always been so empathetic and cognizant of my dental needs, financial considerations and apprehensions. Great advice, genuine care and professionalism. Thanks
Positive experience: Richard and Molly make a great team who took things gently and were happy to proceed at a pace I could cope with after many years of avoiding the dentist completely. To start with I was very embarrassed to admit I hadn't been for so long and felt like that small,terrified child at the mercy of the Dental Nurse again but Richard was very understanding and non-judgmental and made sure the treatment was virtually pain free!
Thank you for the lovely review Elise. Richard and Moly are so happy that they have been able to help you start to overcome your fear.
Fantastic experience: Took a very nervous 13 year old who "hates" the dentist. The experience was excellent. The dentist was extremely kind and patient. Got the whole appointment completed successfully and with no dramas! Thanks Gental Dental highly recommend you for any nervous patients. We will definitely be back.
Hi Naomi. Thank you for the review. We were so happy to be able to look after your son and to hear him say that he felt fine at the end of the appointment was music to our ears.
Fantastic experience: I have had major anxiety of the dentist ever since i can remember, and avoided even the simplest of checks ups for years, until I ended up breaking a tooth eating a scone! I chose Gentle Dental after reading reviews from similar anxious people, and I was intrigued by the use of The Wand. Well, WOW, it is truly MAGICAL! I don't feel a thing and it's become a total game changer to my anxieties! From my very first consultation, Richard showed a genuine interest in helping me overcome my nerves, and has worked so patiently with me over the last year to build trusting and comfortable experiences. He is happy to go at my pace, and always makes sure I am OK throughout my procedures. I can't thank him, his assistant Molly, and the team enough for their care and compassion towards me, especially recently when he treated me for pain post wisdom teeth extraction. Today I had my third filling in a year without hesitation or a single tear! A space I never thought I'd get to in such a short time. "Tooth be told, you are the best of the best!"
Lou, what a wonderful review. Thank you so much. It has been our pleasure to see you grow in confidence over the last 12 months. Well done for getting the process started.
Fantastic experience: Great dentist. Friendly and helpful and really good at making sure you're comfortable whilst in the chair. No needles either!
Thank you for the review Cleo. It's always a pleasure to see you
Fantastic experience: Great experience from booking my appointment to the initial check up and clean of my teeth, great customer service, the dentist had a great sense of humour and pricing was great with a bunch of payment options to pay it off. Highly recommend this fantastic dental clinic ⚕️
Thank you for the wonderful comments Deleila. So glad that we were able to help you and that our staff gave you a great experience
Fantastic experience: Charlie was exceptional, great humour and great music while he works. It’s always a daunting prospect going to a dentist but he made it a great experience. Constantly letting me know what he is doing and why made me feel as though he knew exactly what he was doing which has built a great level of trust. I have already booked in another checkup for in 6 months. I would highly recommend him to anyone needing work done
Hello Isaac. Charlie is so glad to hear that his sense of humour is as appreciated as his dentistry! Look forward to seeing you again soon.
Fantastic experience: Had a great experience here. The new dentist Charlie is fantastic. I'm nervous when it comes to going to the dentist and he was really kind. The hygienist was also lovely. Highly recommend!
Hi Kelli. Thank you so much for your review. Charlie and Denise are happy that you had a good experience with them.
Negative experience: Nothing Gentle about these guys, slapped me with a 300 dollar bill to scratch my teeth with a needle then give me a lecture, sorry didn't realise I was trying to pay you to help me out! then slapped me with another huge bill for a follow up. I asked about a government dental claim they botched the paper work and now have to somehow find the money (enough for a car) didn't relize having pain free teeth was a wealth issue in this country.
Fantastic experience: After having a bad experience years ago at a previous clinic, I then ended up with terrible anxiety going to a dentist that I would need medication. After visiting Richard and the Team several times I now feel happy to go on a regular basis. Thank you all at Gentle Dental.
Hello Shaz. Thank you so much for the endorsement. We are delighted to have been able to help you get over your fear.
Fantastic experience: Richard and his team are always great to deal with, very friendly and always professional. His dental work and on-going suggestions have helped me massively. I highly recommend them.
Thank you for the positive review Andrew. We are so happy to have been able to help you.
Fantastic experience: I am so glad that I went to Gentle Dental! I had a horrible past with Operations and so many dentist appointments since I was little. I was always so scared, nervous and I was panicking. Richard and his Team were amazing and I had a comfortable and positive experience for the first time because of them. They had to do a root canal, I had no pain and the result is awesome! I would recommend Richard and his Team anytime. Thank you so much for your help!
Thank you so much for the wonderful review Guilia. It was fantastic to see you so relaxed after your appointment.
Fantastic experience: As a victim of domestic violence since I was a toddler and right through into my 30s, my self-esteem has been very low due to shame, rotten and loose teeth and in general just not confident enough to take care of my mouth or ask for help. Having to do something at the age of 46 took me through the doors of Gentle Dental in Nelson. The team there are so kind and when I left after my first appointment, I sat in the car and cried my heart out because after meeting Richard and his team of kind caring ladies, I knew that my shame was something of the past and i was going to get the help to move forward physically and also mentally. I am still a client there after more than a year and I cannot recommend these guys enough if you have had a traumatizing past. Now my teeth and mouth are on their way to being 100 percent better than the day I first walked in. It's OK to be scared, and it's OK to cry. But don't let your teeth be the reason you miss out on so much in your life. Gentle Dental have given me a chance of living a life while holding my head up high. Thankyou so much from the bottom of my heart
Nicole, it has been an honour to be part of your journey and to see you grow in confidence. We love seeing and treating you. Thank you so much for that wonderful review. Kia Kaha
Fantastic experience: Richard and his team at Gentle Dental Nelson are really awesome they make you feel welcome and relaxed as soon as you walk in the doors from the receptionist through to the dental work i have had done. I haven't been to a dentist for over 15 years. Richard had to do a lot of work on on my teeth through this whole process Richard and his team keep me informed what they were doing and asked me weather i had any pain that's to the wand there was no pain. I would recommend any one to Richard and his team for any dental work
Thank you so much for the wonderful review. We really enjoyed seeing you in the practice.
Fantastic experience: Richard and the team at Gentle Dental Nelson certainly live up to their name. As a once very very nervous and reluctant patient, who put off seeing a dentist for years and years, I can honestly say that my experience at Gentle Dental has been transformative. The level of care and attention given to my specific dental needs has been remarkable. Having pain-free dental work delivered by a professional, understanding and friendly team is finally a reality for me. Highly recommended.
Thank you so much for the wonderful review. We are so happy to have been part of the transformation.
Fantastic experience: Wow! What a great team! Being a nervous patient, and not having been to a dentist for around 15 years because of those nerves, I was put at ease by Richard straight away and he went through everything step by step and didn't rush into anything I wasn't ready for. He certainly made me feel like I was in control and I cant speak highly enough of him and his team. My only regret...not going sooner! :)
Thank you Liz. It was such a pleasure to work with you at overcoming those fears.
Fantastic experience: The team at Gentle Dental Nelson are awesome. I am a very anxious and nervous patient and the whole team here put me at ease from the moment I walked in. Due to their (magic) wand there is no need for those big needles that leave you numb and dribbling for hours. I walked out of there happy to make another appointment. This is the best dentist I have ever been to, and they really are gentle. Highly recommend
Thank you so much for the lovely review Tracy. Our magic wand certainly lived up to its name and we are so happy that you feel better about visiting the dentist now.
Fantastic experience: I avoided the dentist for over a decade because I was scared. When my dental health got too bad to ignore I went to gentle dental after a recommendation through a friend. They really do live up to their name! I can happily say that I am now on the path to having better dental health than I have in a long time due to the careful caring and painless experience I have had with Gentle Dental.
Thank you for the wonderful review Rhys. We love seeing you in the practice and are so happy to have changed your opinion of dental treatment.
Fantastic experience: Awesome dental practice, would recommend to anyone wanting professional dental care, the right advice and prompt service. Thank you Gentle Dental, will definitely come again.
Thank you so much Morks. We look forward to seeing you next time you need us.
Fantastic experience: This experience has changed my whole outlook on dental work. I was having trouble with gum disease which was advancing quite aggressively - it was so inflamed and swollen which was painful and humiliating. I was brushing more than twice a day as instructed by a previous dentist but it was only getting worse. Within days of applying the techniques I was shown by Richard, the inflammation of the gums had drastically reduced just as he had promised. It has been literally a life changing experience as I was quite distressed about it and it was effecting my health. I am also super nervous about pain during dental work due to memories of the old dental nurse - this was not an issue at all, Richard and his team literally are "Gentle Dental" - this is an accurate description of a lovely, caring team who will look after you very well. If you have negative feelings or memories stopping you from visiting your dentist - You can do your health a favour and turn this all around with Gentle Dental. Thank You so much you guys. xxx
I have only just seen this review Elisha and it really touched me that I was able to make such a difference to you. Thank you
Fantastic experience: This place is amazing and very very kind also. explain to patient easy and make myself really relaxed. Thank you so much again.
Thank you so much for the review. We are so happy to have been able to help you.
Negative experience: Only one dentist working, put a crown on that came off the day after, put on again when he knew it wouldn’t stay (which it didn’t). I felt mis-led about treatment options and resented paying for work he must’ve known was unreliable. Assistants were all friendly though.
Hello Caren. Thank you for posting that our staff our friendly. They will be happy to have that feedback. I'm sorry that your experience five years ago did not live up to your expectations. As you were pregnant, we agreed at the time that long appointments for treatment was not advisable until the baby was born which is why we created a temporary "fix" to the problem. The plan was for you to come back when ready so that we could complete the treatment. I can only assume that this tooth is still causing issues since you have posted a review so many years later. If so we would love to see you and discuss treatment options.
Fantastic experience: Really happy with my experience here. Thankful you for your help. Was afraid to go to another dentist but I really was in good hands here. My son and husband also really enjoyed their visits. Thank you Amy and Olivia
Fantastic experience: Gentle Dental by name, Gentle Dental by nature! A fabulous team and a professional experience! Nelson’s very best Dental practice.
Thank you so much for those words Richard. We are so happy to have been able to help you.
Fantastic experience: Visiting sailor with some dental needs and Amy Langfield was able to fit me in. Excellent work done with a professional and friendly demeanour. Thank you very much.
Thank you so much for your review Jim. We were delighted to have been able to help you. Happy sailing!
Negative experience: I fully agree with Mr. Casey. Very unprofessional service and it starts at the front desk. For a start they forgot about their patient, they failed to call us and keep their promise. We had to tell them re required paperwork and we had to teach them how to do it. Also, Dr Amy was quite lazy and didn't issue any detailed report. If you don't ask, you may not find re any details of your treatment. They are kind of very money focused and don't care about the patients. That was our impression after check up and we decided not to proceed with any treatment for a number of reasons. Our advice: shop around!
I'm so sorry that you felt this way Gregory. We tried every possible way to accommodate your family and it is unfortunate we were unable to meet your expectations.
Fantastic experience: Very good to deal with. Pain free and great to deal with.
Thank you so much for the review Selby. It was a pleasure to meet and help you.
Fantastic experience: I have been to many dentists and had developed a fair bit of anxiety about having anything done. Thank you Richard for your incredibly calm and reassuring nature as you made the whole experience stress and pain free. Furthermore, the pain i had been experiencing in my jaw vanished over night and has never returned since i had the work done. utter bliss !
Thank you for your wonderful comments Gus. I am so happy that the pain has gone. You deserve your rest!
Negative experience: Please shop around. Amy at gentle dental was probably the worst dentist I've ever been to. No pain management, tries the same failed methods twice in a row rather than learn what didn't work last time, costs a fair bit, doesn't check old notes, and basically charged me $200 for a wiggle and a little polish. Wouldn't recommend, go elsewhere. If I could do 0 stars I would. On the plus side, at least she seems like a nice person.
Due to patient confidentiality we can never comment on individual cases in a public forum no matter how special the circumstances.
However we are all so sorry that you did not have the Gentle Dental experience so many of our patients have. We are always happy to address an individuals concerns privately and would love the opportunity to do so.
Fantastic experience: I have all ways hated going to the dentist and now i dont gental dental is the best dentist ive been to when i got a tooth pulled they were really quick at pulling it they are by far the best dentists in nelson
Thank you so much for that lovely review Robert. We really enjoy helping people to have a good experience of dentistry and are delighted that is the case for you.
Fantastic experience: Having school dental nurse fears and past bad experiences I was anxious over nothing and can,t believe how painfree the whole experience was ,Richard you were brilliant and your lovely assistant,so proud of myself for getting in the door!
I'm so sorry but we have only just seen this lovely review. Thank you so much Sally and well done for overcoming your fear to come and see us.
Fantastic experience: I can't sing the praises of the people within this company enough. I have had so much fear of dentists and I honestly didn't feel a thing today! I am so thankful for their kind calming knowledge and support. I would highly recommend this dentist for anyone who has anxiety and is avoiding dentists!
Thank you for your review Maddie. It was great to see you today and set your mind (and toothache) at rest.
Fantastic experience: Our new go to dentists. Ours retired so I went to have a broken tooth sorted which had been repaired by others before.. New cap made a different way to avoid a similar result. Excellent. My wife, terrified of needles and dentists had to go. Convinced her to use DG. Amy did the work . My wife was amazed at the painless filling replacement, using the "Wand" system no pain during or after. Excellent.
Fantastic experience: Highly recommend registering here. Great servcie, very friendly staff and best welcoming vibes ive ever had at a dentist -
Fantastic experience: Great service, for someone scared well worth going and they truly are gentle.
Positive experience: I can highly recommend the team at Gentle Dental Nelson; I have always found Richard to be very thorough in his diagnosis and treatment and always reassuring; I've been pleased with all of the dental work that I've had done at Gentle Dental to date.
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