Dentalworks
Information about Dentalworks
1072, Auckland
Opening hours
- sunday: 9h-15h
- monday: 7h-17h
- tuesday: 9h-18h
- wednesday: 7h-17h
- thursday: 9h-18h
- friday: (closed)
- saturday: (closed)
We strongly believe that prevention is key to achieving a beautiful, healthy smile. Looking after your teeth and oral hygiene is easy with Dentalworks. Dentalworks’ Mt Wellington dental centre was set up in 2008 to provide professional and friendly dental care. Our aim was to transform the way that people viewed dental offices, from sterile, cold clinics to a more warm and welcoming environment.
Our team is made up of highly skilled professionals, all specialising in customer care and satisfaction. If you’re someone who winces at the thought of going to the dentist, we’ll put you at ease and ensure your entire visit is calm and easy.
Our comment from Best Dentists Club about Dentalworks:
Dentalworks is a highly recommended dental clinic located in New Zealand, known for its exceptional patient care and professionalism. The reviews from satisfied customers highlight various strengths:
- Outstanding Staff: Clients praise the friendly and welcoming nature of the staff, creating a comforting environment right from the moment you walk in.
- Expertise and Care: Dr. Nisha and her team are commended for their expertise in dentistry, ensuring that each procedure is carried out with precision and care.
- Gentle and Patient-focused Approach: Many visitors appreciate the gentle methods used during treatments, helping to alleviate any anxiety they may have about dental visits.
- High Satisfaction: Numerous reviews reflect a consistent sense of satisfaction with the services provided, leading to a reassuring experience for patients.
- Trust and Reliability: Long-term patients express their trust in the staff's abilities and care, often referring family and friends to Dentalworks.
Overall, Dentalworks stands out as a go-to choice for anyone seeking compassionate and professional dental care.
Dentalworks: Reviews
Fantastic experience: I had never been to this dentist before but I walked in got greeted by the receptionist who was so lovely helped me out & then the dentist & her helper were amazing very caring I have never had this type of care from a dentist before I recommend this dentist so gentle thanks ladies
Fantastic experience: Tremendous dentist,very understanding and gentle
Fantastic experience: Great service with a smile - very caring and gentle- highly recommended
Fantastic experience: I had fantastic experience when getting work done at dentalworks these last couple weeks. Nisha is very knowledgable and clearly knows what she is doing. Justine is also a great hygienist. All of the staff are kind and welcoming.
Fantastic experience: I have been here twice now and Nisha has been Amazing!!!! I avoided the dentist for years but now almost enjoy the visit
Fantastic experience: Friendly professional service. Highly recommended.
Fantastic experience: Nisha is an excellent dentist, I have always felt at ease when she has treated me over the years, would highly recommend.
Fantastic experience: Best practice I've ever been to. Dr Nisha Nair is not only amazing at what she does but also considerate and makes going to the dentist a visit I no longer dread. I wish I had met her years ago. I highly recommend anyone who is in need of a dentist to visit Dental Works.
Fantastic experience: I can't recommend Dental works enough, Nisha has done a fantastic job with my broken tooth and fillings that were required. I've already booked in again for another appointment.
Fantastic experience: Very good dentist and staff. Very professional and caring. I recommend that you consider using the services as you will not be disappointed and we have peace of mind that you and your teeth are well looked after. :)
Fantastic experience: Clinic staff is wonderful, and helpful. Dr. Nisha is just excellent. Come to this clinic for any dental needs!
Fantastic experience: Dr. Nisha is amazing! The clinic staff are friendly and professional! I love my experience here! People needing a new dentist should go to Dr. Nisha and her staff!
Fantastic experience: They are professional in dentistry and lovely people, I’m highly recommend their services I got their service in 2 years ago and I’m glad I chose them for my feeling and well fitted dental crown.
Fantastic experience: Both dentist were lovely to deal with, really gentle on the gums with their tools. Would highly recommend they were both very knowledgeable and made the appointment quick and easy.
Fantastic experience: I cannot thank Nisha and Leeza for the professionalism, care and skill in their dentistry. Suffice to say I suffer from Trauma from Dental work necessary when I was a child. I was in and out of dentist’s for what feels like years. It was not by choice but pure necessity to see a dentist. From the moment I entered their clinic I was made to feel welcome and valued as a person. The process, timeframes along with coatings was carefully explained and my options were presented to me. I felt I was in control of the decision and not pushed down a particular route which i genuinely appreciated. I have been to their clinic on three separate occasions and would not hesitate to recommend them. Whilst it would be a complete lie to say ‘I can’t wait to see them again’ I know I can trust them with any and all my dental work and would recommend to my friends and family. I feel they are so wonderful I am proactively writing this - if it can elevate the stress of the dentist for even one person it was well worth my time. The prices(s) are reasonable, their service and post procedure follow ups were second to none. My appointments were have all been pain free and easy. You won’t be disappointed with their top quality care and treatment.
Fantastic experience: For the first time, I felt completely relaxed during a dental visit, despite the drilling and fillings; I experienced no pain throughout the procedure, even with the needle. At one point, I nearly dozed off.
Fantastic experience: I have been so impressed with Nisha & Leeza & their professionalism & care. I have just had a crown done & felt very confident all along with their keeping me informed & making sure I was ok along the way. Highly recommend Dentalworks. ⭐️
Fantastic experience: An Excellent New Business. Very good dentistry work once they listened and got into their work. I expect they will thrive, I sure hope so.
Fantastic experience: Thanks to Dr Nisha and Leeza for the amazing service. Great customer care and you’re made to feel very comfortable. My teeth feel great!
Fantastic experience: Thanks Dentalworks. I came in pain and the care and attention to detail that you gave put me at ease. The treatments were professional and affordable and it was a great feeling to walk out of the clinic painfree. Thank you to Dr. Nisha Nair and Lisa for your expertise.
Fantastic experience: "I can't thank Dr. Nisha and the entire team enough for the exceptional care they've provided me over the past two years. From my wisdom tooth extraction to a root canal, every procedure was handled with utmost professionalism, care, and precision. During my wisdom tooth extraction, I was initially anxious, but Dr.Nisha and the staff made me feel completely at ease. The procedure was quick and surprisingly painless, with clear instructions for aftercare that made my recovery smooth. Fast forward to my root canal, which I was dreading, and once again, Dr. Nisha exceeded my expectations. The process was virtually pain-free, and their attention to detail and patient comfort is unparalleled. I’ve never felt more confident in my dental health, and I’m truly grateful for their skill and compassion. If you’re looking for a dentist who combines expertise with a personal touch, I highly recommend Dr. Nisha. Thank you for making every visit a positive experience!"
Fantastic experience: Highly recommend! Went here for my crown, Dr.Nisha and her team was excellent. Had lots of anxiety about this as this was my first tme to a dentist. They took time to explain the process to me and were very proessional.
Fantastic experience: I had some fillings done here some time ago, and was very impressed with the service and price.
Thank you Heydon for your positive feedback. We appreciate your review.
Fantastic experience: I have been coming here for more than 12 years, every experience has been a positive one even with the changes in staff/owners. Warren is an exceptional dentist and made my young daughter feel safe and comfortable when she needed her first small filling. Everyone from the hygienist, to the dental nurse, to Pam at reception - are warm and welcoming. I am only writing a review now after seeing some of these atrocious negative reviews which are just abhorrent.
Thank you Emma we really appreciate your review & having you as a patient. Thank you for taking the time to write a review for us.
Negative experience: Didn't enjoy my visit with Dentalworks. Would not recommend - re your reply saying you have no record of me, it was 7 years ago, and i assure you it was the right place. Was terrible service and i remember it still. Maybe respond quicker than 7 years also...
Hi Nate, We have no Nate B on our file so don't believe you have ever visited our practice. Please check that you are giving a bad review to the right place.
Negative experience: Very rude and disgusting behaviour by the dentist. Retire already if you can’t be bothered!
How rude to give us a review like this when you have never been to our practice and are not on our books.
Fantastic experience: The service provided by everyone at Dentalworks is absolutely the best. Dr Warren is patient and understands that sometimes people are hesitant to visit dentists, but he managed that superbly and made me feel comfortable. The dental hygienist is also fantastic. She cleans and explains any improvements that we require so we can improve our oral hygiene. I highly recommend going to Dentalworks as you will be given the best care and advice by the whole team.
Thank you Vern. We really appreciate you taking the time to give us your review and positive feedback.
Fantastic experience: Recommend Victoria for the Oral Hygiene Checkup
Hi Jack, thank you for recommending Victoria , our Hygienist. Regular Hygiene appointments are an important part of dental care along with annual dental examinations with Dr Childs.
Fantastic experience: Always receive 5 star service from these guys. A lovely family owned practice, where you feel cared for as soon as you walk through the door. A very knowledgeable and helpful hygienist too! Thank you very much :)
Hi Hayley,
Thank you for your kind review. We appreciate you taking the time to give us feedback. Providing professional and friendly service is always a priority and we are pleased that you feel that our service meets your standards. It is a pleasure to have you as a patient at our practice.
Negative experience: By insisting on a RAT test or asking for a vaccine pass which many are now out dated, it is discriminatory. Out of principle I would not go here. I find it sickening.
It is of the utmost importance to us to keep our staff and patients safe. To request a negative RAT test on the day is, we feel a reasonable request as we do not wish to put anyone at risk.
Negative experience: It has taken this practice 12 months to follow up and book me in for checkup and to make an appointment with their hygienist. I still can’t make an appointment as they discriminate based on peoples vaccination status!
Hi Kerrie, We are sorry you feel this way but at our practice keeping our staff and patients safe is of the utmost importance so we need to insure that you are not putting others at risk. Therefore we require you to bring evidence of a negative RAT test taken on the day when you come in for your appointment and we require your appointment to be at the end of the day. We are prepared to see unvaccinated patients as long as they agree to these requirements.
Negative experience: I was appauled by the very rude behaviour of the Dentist at this practice, not to mention him not following up after I sent an emal letter of complaint. Very unimpressed by the lack of professionalism and appauling bedside manner. Would not recommend this practice to anyone. Update to your comment: Contrary to your remarks that I was not a patient of your practice, I did come to see you on two occasions and I can provide you with the receipts from your practice if you would like your memory refreshed. I also contacted the Dental Association governing body to make a formal complaint.
We are sorry you have had a terrible experience with your dentist but you are not a patient on our data base. If you live in NZ and would like a caring, professional dentist you are most welcome to come and see us in Auckland.
Fantastic experience: I want to say a big thank to all team and specially to Dr Warren. I came to DentalWorks after a very poor root canal treatment in a different clinic. First of all, i appeared in a clinic to book an appointment to check, why i have such a sharp pain in a dead tooth. Dr Warren was on the lunch, but quickly put it on side and arranged the team to see me right now, where it was discovered that 2 root canal tooth was left with 1 netv in it. And that caused such a big pain. Dr Warren has a very tight schedule but i was scheduled for completion of root canal for next day at very early morning. Being quite nervous about any dental treatment once i sat in chair Dr Warren calmed me down very quickly. A big thank you to Dr Warren and his team, you save my tooth, money and relif anxiety
Thank you Daria. We could tell you were upset & in pain & needed help. We were very happy to be able to help you to put a bad experience behind you. It was a pleasure to treat you. We are pleased to welcome you as a patient.
Fantastic experience: Had a great experience at Dentalworks Lunn Ave. Every single person working there went out of their way to make me feel comfortable and explained everything clearly, and answered all the questions I had. You can tell that the team really care about their patients! :)
Thank you Katie. We appreciate you taking the time to give us your feedback.
Fantastic experience: Anxious about the Dentist, don't be when you go to Dentalworks, Ive been a patient for a number of years now and have nothing but praise. My latest treatment was the dreaded root canal. Well nothing could be further from the truth, the whole procedure was pain free from go to whoa, I think I even dozed off while in the chair. You get honest advice and no unnecessary work done. The whole crew is very professional and I highly recommend their dental and hygiene services.
Thank you Kevin. We appreciate your referrals too.
Fantastic experience: Great practice. Staff are friendly, helpful, courteous and professional. Highly recommended.
Thank you Dave.
Fantastic experience: Everyone at Dentalworks are always kind and efficient. Warren takes time to explain what is needed and you never feel rushed. I thoroughly recommend this dental practice.
Thank you Pattie.
Fantastic experience: My appointments are always interesting and fun - a somewhat unusual description perhaps!
It is always good to see you. Pleased you enjoy your visits.
Fantastic experience: I've been a client of Dentalworks for about 10 years now. I've always had great service and the current team could not be recommended more.
Thank you Brent.
Fantastic experience: Warren, Pam and Vanessa are the best; very lovely people! I always felt welcome and cared for at every step. Communication was clear and they were always happy to answer any questions that came to mind. I would recommend them in a heart beat.
Thank you Michael.
Fantastic experience: Warren has been my dentist for the last eight years, and I wouldn't go to anyone else. He's excellent at what he does, and he's really kind, and approachable. All the Dentalworks staff are warm-hearted and efficient. It sounds funny to say I look forward to my annual checkup, but I do.
You are a real sweetheart and a pleasure to treat. We look forward to your visits. Thank you
Fantastic experience: Excellent dentist & hygienist at Dentalworks. Caring & professional.
Thank you Fran. We appreciate your comments.
Fantastic experience: Took my mother here after she had a traumatic experience. The staff were fantastic and caring and really looked after her, putting her at ease. Would recommend Dentalworks to anyone who may have had a bad experience before.
Thank you Nadia, it was a pleasure to treat your mother.
Fantastic experience: This is my second visit to this surgery. I went on recommendation last year for a second opinion. I have found them excellent. Very professional service and advice. They give you well explained options and has proven twice he is not in practice just to make money. First visit he informed me i required no treatment at the moment. Today i left with a temporary filling at no charge.
Thank you for your comments Adele.
Negative experience: Awful experience, this man was so rude and aggressive. Didn't explain his treatment properly to us at all, messed up the invoicing and then was utterly abusive about the whole thing! Such a shame as it was a lovely dental practice when it was owned by Alistar Yan. We have moved our whole family to another dental practice and would never go back here again.
Fantastic experience: Lovely friendly staff, and the practice has a warm, welcoming, and calming feel.
We appreciate your comments Leanne. Thank you
Negative experience: Absolutely disgusted by the way I was treated today. A rude grumpy man. I do not recommend at all and had been going to this dental practice for years with the previous owner. Shocking. Julie.
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