Henderson Dental Practice | Lumino The Dentists
Information about Henderson Dental Practice | Lumino The Dentists
Opening hours
- sunday: (closed)
- monday: 8h-20h
- tuesday: 8h-16h
- wednesday: 8h-20h
- thursday: 8h-16h
- friday: 8h-16h
- saturday: (closed)
Welcome to Lumino The Dentists Henderson. We are located in the heart of Henderson and our patients travel from all over Auckland to see us.
At Lumino The Dentists Henderson we have a long term team with over 13 years of experience, who are dedicated to creating a great experience for the patients and a high level of care.
We are a family-friendly practice that offers a wide range of services from cosmetic, general and restorative dentistry to hygiene services and on-site denture services. Dr Zoran does extensive cosmetic dentistry work, and is very experienced in the area of implant placement.
Our comment from Best Dentists Club about Henderson Dental Practice | Lumino The Dentists:
Henderson Dental Practice | Lumino The Dentists is renowned for providing an exceptional dental experience that prioritizes patient comfort and care. Patients frequently express their satisfaction with the warmth and professionalism demonstrated by the entire team, which includes welcoming smiles and a calming atmosphere upon arrival. The expert dentists, especially Dr. Zoran and hygienist Maridel, are often described as gentle, kind, and thoroughly attentive to patient needs.
The practice's focus on patient care is evident through various testimonials, as many clients report feeling at ease during treatments, making dental visits less stressful. Furthermore, the hygienists' thorough cleaning techniques have received rave reviews, with several users highlighting their excellent dental care outcomes, including successful braces applications and effective treatments for various dental issues.
In addition, Henderson Dental Practice offers a range of competitive pricing and dental plans, which help make quality dental care accessible. The level of detail and professionalism in both the dental work and the front office services contributes to a positive overall experience for everyone.
Overall, Lumino The Dentists in Henderson is highly recommended for anyone seeking a reliable dentist that combines top-quality service with a friendly and caring approach.
Henderson Dental Practice | Lumino The Dentists: Reviews
Fantastic experience: Best dentist and hygienist ive ever had. I had a dental clean done today and they helped calm my anxiety and the whole experience was pain free
Fantastic experience: Great service. I’ve never felt more at ease at the dentist until I started coming here! The entire team is warm, professional, and genuinely cares about your comfort. From the moment you walk in, you're greeted with friendly smiles and a calming atmosphere. Highly recommend!
Fantastic experience: Christy was the most gentle dentist. Also very professional. Highly recommend.
Fantastic experience: Best dental experience ever! Dr Christy was so gentle and checked out my teeth thoroughly. She really cared about me as a patient, super warm and caring.
Fantastic experience: Lovely staff, they did a really great job for me. One hygienist who assessed me caught a cavity that was very tiny and subtle on the outside, but was large on the inside of the tooth. Because of her I was able to get it seen to ASAP and did not have to have a root canal. Cannot recommend these people enough.
Fantastic experience: Professional Hygiene
Thanks Mustafa!
Fantastic experience: Amazing, and wonderful staff
Thanks Leanne!
Fantastic experience: Good service.very approachable staffs and dentist.good job
Thanks for the 5 star review Alvin!
Fantastic experience: Thank you Lumino Henderson for the excellent service! Very good!!!!!
Thank you for your great review Dennis!
Fantastic experience: Fantastic experience here Big thank you to the lumino team Definitely recommend
Thanks for the great review Mel!
Fantastic experience: I'm always impressed with the friendly staff at Lumino Henderson. Every visit is professional and completely stress-free. I appreciate the excellent care and always recommend them to family and friends!
Thank you for your kind words Nadia, we appreciate your loyalty! Thanks for recommending us!
Fantastic experience: Great service and everyone was very polite. Thank you.
Thank you so much, Kane!
Fantastic experience: Maridel and the team were so kind, friendly and informative. There are some good deals that make it more affordable. Overall great experience, will be back
Thank you for the great review! We are always happy to help, and are so glad to hear that you have been happy with the team.
Fantastic experience: This was my first time visiting the Lumino dentist in Henderson, staff were incredibly helpful and kind to me
Thanks for the glowing review, Tahlia!
Fantastic experience: Amazing friendly staff. Have gone above and beyond to help me with my anxiety regarding my fear of losing my teeth. Awesome service.
Thank you so much Duanette! We are so happy to have helped you through your dental anxiety.
Fantastic experience: Always great service. Hygiene cleans from Maridel are very thorough
Thank you for the lovely review!
Fantastic experience: Good service and staff and dentist are very nice.
Thank you!
Fantastic experience: Good job and prompt response!
Thanks John!
Fantastic experience: I had a great experience, the staff were very friendly and the environment was nice and comfortable and I definitely recommend it!
Thank you for the great review!
Fantastic experience: A friendly team at Lumino in Henderson is caring for our healthy teeth. Highly recommended.
Thanks so much, Monika!
Fantastic experience: If you are looking for top-quality staff and excellent dentists, Lumino The Dentists, Henderson branch should be your ultimate choice. I had a filling and made it look like the adjacent tooth. Great anatomy and natural color match. I am beyond pleased with the excellent dental care I have received.
Thank you for the amazing review! We are so happy to see how happy you have been with our team and your treatment. Thanks again for the review, and we look forward to seeing you again.
Fantastic experience: Very happy
Thank you Paul!
Fantastic experience: The manager is very helpful.The hygienist Jeniffer is very efficient and thorough and the whole office is very professional.
Thank you for the great review, Jennifer!
Fantastic experience: Dentist and the manager were very accomodating and gave a superb dental service. I will definetly refer this clinic to my friends and my comnunity.
Thank you, Cathy! We really appreciate your support.
Fantastic experience: Very nice staff, receptionist and dentist. Been here a couple times and the best so far!
Thank you Joanna!
Negative experience: **READ THIS BEFORE YOU GO IN** I have had 2 different extractions at the Lincoln road Lumino practice. The first one I never got a check up call (normal thing I have had from every dentist I have gone to, specifically after extractions) and got dry socket and had to seek help (antibiotics and pain killers) from the emergency GP (dentist closed on the weekend). The second extraction was (surgical) and this was the most horrible experience I have ever gone through due to the lack of professionalism. The dentist didn't even apply numbing cream before injecting me multiple times with the heaviest hands I have ever felt as he didn't take his time and gently inject..(this procedure was not professional at all as I felt all my other teeth get knocked by the metal tools while stitching my gum up) that can cause damage to the rest of my teeth...? and I have had many extractions before as well as a surgical one from different dentists. I was already scared of the procedure (normal thing) and I have met a lot of dentists and they have been really kind and helped me calm down while I am on the chair but this dentist was very tough verbally and physically and he seemed in a hurry? I paid for this (prepaid in fact). There was no need for him to treat me with such a cold attitude and carelessness (dental practices have a gentle kind approach with their patients) I am completely traumatized as this was not professional at all, he just sat and looked at me and said nothing while I was scared before he started? He made me feel very uncomfortable and uneasy but I felt like I had to go ahead with this with the pressure of him looking at me and not saying anything and I had already been injected and signed everything. I have put trust and money in your practice to help me not treat me poorly and then traumatize me for life, I don't think I can ever go back to a dentist. This was more like torture then a treatment that I willingly paid for not knowing this was how I was going to be treated. Grateful to have had a kind assistant holding my hand, she was great and actually cared.
Hi Lilith. Thank you for sharing your feedback. We are so sorry that our service did not meet your expectations, as it was not our intent to make you feel uncomfortable or rushed. We understand that your treating dentist has already reached out to you to try to help you further with this, and to explain our process to you. Please be assured that your feedback has been taken seriously, and that we have taken this on-board to ensure that we can provide an optimal service. We welcome you to reach out to the practice again to discuss this further.
Fantastic experience: Excellent customer service and dental care.
Thanks for the lovely feedback Mariam!
Fantastic experience: I got my braces done at Lumino. The staff are really nice and welcoming. And I am happy with the result of my straight teeth.
So glad to hear this Charisse. Thanks for taking the time to share this with us.
Fantastic experience: Excellent service here at Lumino Henderson. Staff are friendly and helpful. Hygienists always do a great a job with me. They're very thorough in cleaning and are light handed. I always go here for my dental needs cause I have dental plan that they do. I highly recommend it as includes a dental check up and cleaning every 6 months. I don't have to think about it as I get booked in and payment is on auto-debit but it's well worth it.
We're glad you're enjoying the benefits of the dental plan, Allison. Thanks for sharing this great feedback with us!
Fantastic experience: excellent staff. Very welcoming.
Thanks Vera!
Fantastic experience: I had a root canal procedure at Lumino Henderson and was very satisfied with my experience. I was a bit anxious about the root canal but the staff and the dentist were very welcoming which made me feel at ease.I was impressed with the skill and precision of the dentist.I was comfortable throughout the procedure with just very minimal discomfort, the procedure was completed efficiently. The aftercare instructions were also clear and I felt the clinic's commitment to patient care.The clinic was also clean and organized.Highly recommended.
So glad we could help Maricar, thanks for the lovely feedback!
Fantastic experience: Lumino Henderson are a really friendly bunch to deal with, we love them. Their dental work with Zorran is the best. He’s a really skilled dentist & does the best job. All round best dentist.
Thanks for the kind feedback Mary, we really appreciate it!
Fantastic experience: Really helpful and details when explaining about my teeth problems and even when I did the dental cleaning, the hygienist was explaining everything she's doing. Really happy with the result
We appreciate this kind feedback Ericka, thank you!
Fantastic experience: I’ve gone to Zoran Kostic on and off for several years and in between I have trialled other dentists but always go back to Zoran because of the complete and quality care he provides. I can trust that the fillings will last a long time, and products are sound quality, his advice is honest and to the point. I highly recommend this dentist; his experience is evident in his quality work and care
Thank you for this wonderful feedback Natalie, we're thankful for your loyalty over the years.
Fantastic experience: I recommend this dental practice . What I thought would take at least 2 hours for fillings and extractions, took about an hour. Thank you Dr Zoran and also to hygienist, Maridel. Was nervous at the start but Dr. Zoran and his lovely dental assistant did an amazing job. I am so pleased I took my friends advice to see you. All the staff are friendly and deliver great customer service. This practice exceeded my expectations.
Glad we could help put you at ease Maude. Thanks for sharing this lovely feedback!
Fantastic experience: Confident that Lumino Henderson has good ethical practices. Unlike other dental practices that are motivated by money Lumino instead see all patients regardless of fees they can charge and this should be applauded. Lumino should be compensated for doing the right thing in my opinion because others would rather revenue gather. I wholeheartedly hope Lumino continue to be prosperous into the future and hope they continue to keep trading with such high regard for ethics and wellbeing for their patients. 10/10 experience would highly recommend.
Thanks Ashlee, we really appreciate you taking the time to share this feedback, providing high quality patient experience in an ethical manner is a huge part of what we practice in line with the Dental Council NZ. Glad to have you as a patient!
Negative experience: Took my mum in for full extraction and full dentures. Was given a quote and timeline on appointments to get this all sorted. Only after they extracted her teeth and charged $4500 did they then tell us to find someone else to do her dentures because their technician was about to retire. This information was conveniently not disclosed at the beginning of the process - knowing I would have taken her elsewhere for the sake of convenience. Greedy practice.
Hi Olivia, thanks for the feedback. We are very sorry that we did not meet your expectations here and we will do better next time if you will give us a chance.
Negative experience: Absolutely the worst dentist, trying to cancel a payment plan since September last year and they are unable to help. Keep sending me through hoops and advising i need to do this, that and the other. Would not recommend them. Especially when you don't see the same dentist, to get the same continued care.
Hi Moana, we're sorry that you've had trouble cancelling your dental plan. Can you please email us at [email protected] so we can get this sorted out for you. Thanks.
Fantastic experience: My life long fear of the dentist...... Gone! Thanks to Dr Zoran and hygienist Maridel. Had a bad experience with Smile Dental in Henderson so decided to try Lumino. I am so glad I did! This dental office is beyond amazing! The entire staff are super friendly and professional. Booked in for professional cleaning with the hygenist Maridel. She was absolutely awesome. So professional, kind, gentle and aware of your comfort as she works. Made the experience of getting your teeth cleaned much more comfortable. Dr Zoran was also amazing. In fact, the best dentist I have ever been to. So patient, informative, caring and professional. He made me feel comfortable, calm and confident during my tooth extraction. I always dread the thought of going to the dentist, but I left with a smile asking myself...why didn't I come in sooner!
We're so glad to hear this, Laney. Thanks for the wonderful feedback. See you next time.
Positive experience: My old crown was causing me chronic pain and it's an ongoing issue. Dr Zoran suggested a very cost effective way resolving it and he did a great job removing the old crown and added a new crown that works much better. I was impressed by his quick yet perfect job. However my second crown didn't go as well. The dark color of the original tooth came through the new crown. That would be why the old crown had a metal layer covering it up. It would be nice if Dr Zoran could show me the new color at the first visit when he picked the color and explained to me why the old crown had a metal layer (I did ask him but he said it's just what it is). He only showed me the color of the new crow when I came back after a week to put it on. I was literally on the chair and had temporary tooth already removed. How could I say no?? For this reason, I"m changing my rating from 5 stars to 3.
Thanks for the great feedback!
Fantastic experience: Such a wonderful caring practice Everybody who works here has the patient’s best interest to the forefront. I’m phobic about dental treatment but have happily been going here for a few years now. I just can’t recommend them enough
Thanks for your lovely feedback, Fiona.
Fantastic experience: A very good dentist.
Thanks Callum.
Negative experience: They waited three weeks to send my forms off to acc when it should have been sent that day. It took acc two days to accept everything, meaning those 19 days were wasted cos they simply didn't send the form. Can't fix tooth till next year now. If I had all forms completed in an acceptable time frame, I'd have my tooth fixed by now. Facts, they can't answer a single question when querying this. Chose to ignore it and tell me to call back when I need an apt.
Hi Wolf, now that you’re all booked in with us again, we hope that your upcoming experience is a positive one. At Lumino Henderson we pride ourselves on providing exceptional customer service and dental care. Please let us know if we can do anything else to help you. Thanks.
Fantastic experience: Couldn't ask for a better service. Managed to completely rebuild a snapped tooth in no time at all, worked hard to fit me in and did it all painlessly. Will definitely be back
Thanks Jeff, so glad to hear of your pain-free and positive experience!
Fantastic experience: Easy to deal with, were quick and professional.
Thanks Kevin. We appreciate your kind feedback :)
Fantastic experience: Very professional services. My dentist was clear in explaining the situation and suggest proper treatment. The receptionist was also polite and patient unlike other places. Got a soon enough appointment too. Also they are open after hours on some days which makes it great for working people.
Thanks so much for your lovely review Chris! So pleased to hear the team looked after you well.
Fantastic experience: Zoran is the best dentist ever! I have total confidence in him. And the whole team at Lumino Henderson are friendly, caring and helpful. Having dental work done is one of my least favourite things but they all make it as good as experience as it possibly can be.
Thanks for your great feedback Jeannie! We look forward to seeing you at your next checkup.
Fantastic experience: The team at Lumino made me feel so comfortable and put all my anxieties at ease. I'm so impressed by how fast the procedures were and how little discomfort I experienced. Highly recommended!
Thank you for the fantastic feedback Sonico. We look forward to seeing you at your next Lumino check up!
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