Tahuna Beauty Spa
Information about Tahuna Beauty Spa
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-20h
- thursday: 9h-20h
- friday: 9h-19h
- saturday: 9h-17h
Formerly The AMORE Day Spa
2023 NZ nail competition awards salon.
Our comment from Best Dentists Club about Tahuna Beauty Spa:
Tahuna Beauty Spa is a highly recommended beauty salon located in Queenstown, New Zealand, celebrated for its exceptional service and welcoming atmosphere. Clients repeatedly express their satisfaction with the skilled and friendly staff who go above and beyond to ensure a memorable experience. Here are some highlights:
- Friendly Staff: Visitors rave about the warm and welcoming demeanor of the staff, making every client feel at home.
- Quality Services: The salon is known for its meticulous nail treatments, including gel extensions and manicures, with technicians like June and Hanna receiving special mentions for their expertise and attention to detail.
- Relaxing Environment: Clients appreciate the calming ambiance of the spa, which enhances the overall experience, whether for a massage or beauty treatment.
- Custom Consultations: The team provides personalized consultations to help clients choose the perfect style and color for their nails and lashes.
Overall, Tahuna Beauty Spa stands out for its commitment to high-quality service and client satisfaction, making it a must-visit for anyone in Queenstown looking to indulge in some self-care.
Services and Treatments
Tahuna Beauty Spa: Reviews
Fantastic experience: Got my nail done by June today. She was super friendly, precise and fast! Very happy with the result, I will be back for sure! ♡
Fantastic experience: Visiting from Australia and desperately needed my shellac removed and re done. Booked a manicure same day, which was slightly pricier than back home but well worth it!! I had June as my technician and she was lovely, paid great attention to detail in the length and shape and checked in with me to see if I was happy with it. The colour I wanted wasn’t on the examples but the girls suggested 2 different polishes that came out to the exact colour I wanted. I left the salon and realised the edges of my nails weren’t completely cured so I went back and they re did the top coat completely, free of charge. Very impressed with this salon, wish I had one like this in Aus.
Hi Z G, Thank you so much for your lovely review! We're so happy we could help you out while visiting from Australia and that June took great care of you. Our team always aims to go the extra mile to make sure you're happy and comfortable, so it means a lot to hear your kind words. We’re glad we could get the colour just right and sort the top coat for you – free of charge, of course! Enjoy the rest of your trip and we hope to welcome you back next time you're in Queenstown! – The Tahuna Beauty Spa Team -
Fantastic experience: I love this place! The space is relaxing, staff are friendly and Hanna does the best lashes and nails in town. Will be coming back xx
Negative experience: Tahuna Beauty Spa Queenstown I came in on the 5th of June, two weeks ago now. I spent what I thought was a very high price- $140 for simple but very pretty gel tip extensions- one colour, 2 charms, one on each ring finger. the salon took a photo of them at the end even. within 6 hours, the bow charm on one of the nails popped off completely on its own. We went back in the next day to try get it fixed, had to wait 30 minutes for someone who could talk to us, as well as when we asked about a refund was told no one was there that could provide that at this time. in regards to the bow charm repair, we were told we would have to wait 40 minutes for someone to do it. When we decided to sit in the waiting area, they were suddenly able to do it in less than three minutes while the only other client was under the lamp. The charms were both secured, and I went on my way. Until I was at work and the same nail as before popped entirely off. There was very little strain on the nail causing it to do this, it was right at the beginning of my night, I have photo evidence for this. Thankfully i was able to glue it back on temporarily using false nails glue from a friend. a couple days later but within the 7 day insurance policy, we went back in to discuss the damage and ask for a refund for the second time. We were told the soonest it could be fixed was the next morning, which didn’t work for us as we were leaving Queenstown shortly after. And we were once again dodged when asked about a refund. I ended up flying back home missing one nail after only having the set for under a week, and as of writing this now, i have lost all of the nails on my right hand. My left hand is holding up beautifully, and I am really disappointed with the customer service in particular because the nails themselves are so beautiful, and the girl that did them was really sweet. But the retention rate is absolutely inexcusable for that price. My nails didn’t get a chance to grow out in the slightest.
Dear Hazel, Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your visit didn’t meet expectations and appreciate the chance to respond. You visited us on the 5th of June for gel tip extensions with two charms. While your initial booking was for BIAB, after reviewing your natural nails, we recommended a more suitable and slightly more affordable alternative to support durability and appearance. You were informed of the optional charm add-on and chose to proceed with those. We truly appreciated your kind feedback and the tip left for your therapist on the day. At your appointment, we clearly advised that the nail length chosen was not recommended due to the size of your natural nails and the strain extended tips can experience—especially on your dominant hand. Despite this, we respected your preference and did our best to accommodate it within safe limits. When you returned on the 6th regarding the charm, we were fully booked and our salon director was with a client. Although your friend was quite hostile in tone, we remained calm and still managed to fit you in for a quick repair within minutes—despite no booking—under our 7-day complimentary repair policy. Both charms were re-secured, and you left satisfied at the time. A few days later, we understand that the full extension on the same finger detached. As mentioned earlier, this level of length can make tips more prone to lifting or breakage with regular activity. This was not the same type of issue as the charm repair and sits outside the scope of what’s fully guaranteed under the repair policy. You returned again to request a refund, but unfortunately the next available time for a fix was the following morning—just beyond your departure. Walk-ins during peak periods can’t always be accommodated instantly. While we always aim to resolve issues where possible, coming in with heightened hostility and demands does make it more difficult for staff to assist smoothly. We're pleased your left hand held up beautifully, but we regret your right hand didn't last as expected. We care deeply about both our work and our clients, and we’re sorry your experience didn’t reflect that in full. If you're ever back in Queenstown, we'd be happy to welcome you again for a complimentary consultation and support you with a more durable option. Warm regards, Tahuna Beauty Spa Queenstown
Positive experience: I loved the girls They were always very friendly, always remembered me and easy chatting, good service quality and pricing. They new what onwas gonna get, and what I am gonna do, and what artist I wanna have. I had been going there for two years, without fail, and I had an emergency hospital incident so I couldn't go to one appointment and they actually said they were gonna have to charge me the 50% and would only charge 30% if I could prove that I am actually in the hospital... I was very sad to hear this... They do a great job, but I didn't feel the appreciation after all that time.
Dear Melissa, Thank you so much for your kind words and for being a valued client over the past two years. We truly appreciate your continued support and are so pleased to hear that you’ve enjoyed your time with our team. We were very sorry to hear about your emergency and hope you're feeling much better now. We completely understand that unexpected situations can happen. At the same time, we do have a cancellation policy in place to help us manage our team’s time fairly and to accommodate other clients who are waiting for appointments. Your booking was scheduled for a 1-hour treatment on a busy Saturday and was cancelled just 2 hours beforehand, which made it very difficult for us to fill the space at such short notice. As no 50% deposit had been paid to secure the appointment, we offered a reduced late cancellation fee of 30% when documentation for the emergency is provided — something we apply consistently and fairly for all clients in similar situations. Please know that we value all of our clients equally and apply our policies with care and respect for everyone involved. We sincerely hope you’re recovering well and would love to welcome you back when you’re ready. Warmest regards, Tahuna Beauty Spa Team
Fantastic experience: Loved our couple’s massage. Very relaxing and great pressure. Thank you!
Fantastic experience: Loved this place. I will miss going there and can’t wait to come back when I’m next in town. The staff are very friendly and do a very good job. The salon is also beautiful and reasonably priced and in a great scenic location
Fantastic experience: I had my nails done here while in Queenstown recently. The lady who did my nails was delightful, engaged me in conversation and performed my manicure and gel nails as I liked them. Would highly recommend.
Fantastic experience: Great experience at Tahuna! Friendly staff and clean facilities. Recommend booking appointment online in advance.
Fantastic experience: I came here to get my nails done for my wedding. My husband came here to get his nails cleaned up. We had a really nice time and the ladies doing my nails did such a wonderful job. They were all so sweet and kind and they all got so excited and we chatted about wedding stuff the whole time. They were an absolute delight. We both had a lovely time and will definitely come back when we're in QT next.
Fantastic experience: Amazing experience! The ladies working there are all so lovely, and I was so happy with my manicure and pedicure! My mum came with me as well for a pedicure, they managed to squeeze her in last minute and she was equally as impressed. Would highly recommend! Thanks Ladies :)
Negative experience: I had eyelash extensions put in here 8 days ago and I can confidently say that this is one of the more disappointing services I have ever received. The appointment was 30mins late with no explanation of why, the lady was extremely rough when putting in the extensions and pulled out multiple of my natural eyelashes. When the treatment finished I was happy with how they looked but was charged a ridiculously high price for the quality. I work in the beauty industry and have had multiple eyelash treatments in the past, but these immediately started falling out despite following the correct aftercare. Now 8 days later, all of the extensions have fallen out. Would not recommend getting this treatment at this salon.
Dear Renee Thank you for taking the time to share your feedback. We are truly sorry to hear about your disappointing experience. At Tahuna Beauty Spa, we strive to deliver the highest standards of service, and we regret that we fell short during your visit. We acknowledge that your appointment was delayed and sincerely apologize for the inconvenience. According to our records, your appointment began at 10:15, which was still late, and we understand this may have impacted your overall experience. We will address this internally to ensure better time management in the future. Regarding the treatment itself, we are sorry to hear about your discomfort and that the lash extensions did not meet your expectations. A hybrid lash set in Queenstown is regularly priced at $130, reflecting the premium quality of products and services in a tourist area like ours. However, the outcome you described is certainly not acceptable. We value feedback from industry professionals like yourself and take your concerns very seriously. If you’re open to it, we would appreciate the opportunity to address this further and find a way to resolve your concern, we have sent you an private email with the next steps. Thank you again for your feedback, and we hope to improve should we have the opportunity to serve you again. Kind regards, Hanna Heo Founder & CEO Tahuna Beauty Spa
Fantastic experience: The staff and service here is amazing! Such a lovely vibe. Highly recommend :)
Fantastic experience: “Our son booked an appointment for my husband, a reluctant pedicure first-timer, while I had appointments for nail extensions and lash extensions. Hanna and her expert therapist were absolutely professional, friendly, and meticulous in their service. I would definitely recommend visiting Tahuna Beauty Spa in Queenstown, New Zealand, whether you live there or are just visiting!”
Fantastic experience: I booked a massage, eyebrow shaping, and pedicure for my mum and a simple toenail trim for my dad as part of their anniversary trip. My dad was reluctant at first, but within seconds, he was completely at ease. Mum’s brows were perfectly shaped, and her pedicure left her feet feeling brand new. Even my dad, who never bothers with this kind of thing, was blown away by how good his feet felt after a simple trim. The staff were incredible—friendly, professional, and absolute perfectionists. Tahuna Beauty didn’t just meet expectations—they exceeded them. If you’re in Queenstown, don’t think twice—just book!
Negative experience: I had a pedicure here early January whilst on holiday. It was the second time I had been to Tahuna Nails. The first time I was kept waiting around 20 minutes and this time I was waiting over 35 (I had booked both times). To my surprise at the end of the pedicure I was charged $149, which is absolutely disgusting and it was nothing special. Tourists be ware.
Dear [Kelly Gouth], Thank you for visiting Tahuna Beauty Spa Clinic and for sharing your feedback. We sincerely apologize for the wait time you experienced on both occasions. We strive to provide timely service, and we are reviewing our scheduling process to prevent delays in the future. Regarding the cost, we offer a wide range of pedicure services, starting from $39, to suit various preferences and budgets. You selected our Full Pedicure Experience, which includes premium treatments and is priced at $149. We aim to ensure transparency in our pricing, and our team always strives to deliver high-quality services that match the value. We’re sorry to hear that your experience didn’t meet your expectations. If there’s anything specific we can do to address your concerns or improve your next visit, please don’t hesitate to contact us at [[email protected]/034429191]. We truly value your feedback and hope to welcome you back for a better experience. Warm regards, Hanna Heo Founder & Owner. Tahuna Beauty Spa Clinic
Negative experience: Maybe it was an off day. When the 3 of us arrived at 9am for our appointments we were told at length that we had not booked properly. (We had booked over the phone 24 hours before). We all had booked mani/pedis. We were told it was our fault they didn’t have time. Then my cuticles were cut and bleeding on 2 fingers and 2 toes. No apology or anything - just bleeding. No soaking of my feet before clipping and cutting my cuticles. They seemed very stressed about their busy day and not having time for us. We were the only ones there. Just a poor experience all around.
Dear Mary Ellen Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your recent visit. This is not the standard of service we strive to provide at Tahuna Beauty Spa Clinic, and we deeply regret that your expectations were not met. Unfortunately, we were unable to locate your booking under your name in our system. To help us investigate this matter further and ensure it doesn’t happen again, could you please provide us with the name the booking was made under or any other details (e.g., date and time of the booking)? We also want to address the concerns you mentioned about the service itself. It is unacceptable that your cuticles were hurt during the process, and we are taking this issue very seriously. Your comfort, safety, and satisfaction are our top priorities, and we will review this incident with our team to ensure proper procedures are always followed. We would love the opportunity to make this right for you. Please contact us directly at [email protected] or call us at 03 4429191 so we can discuss a resolution. Once again, we apologize for your experience and appreciate your feedback to help us improve. Kind regards, Hanna Heo Tahuna Beauty Spa Clinic
Fantastic experience: Made a last minute booking on new years eve and they quickly made time for me, not only that, even though they were busy, they still accepted my request to do french tips. Really loved the outcome. Thank you so much! Definitely going back again!
Dear Merlyn Thank you so much for your kind words and for choosing Tahuna Beauty Spa Clinic for your New Year's Eve pampering! We’re thrilled to hear that you loved the French tips and that we could accommodate your last-minute booking. It was our pleasure to make your experience special, even during a busy time. Your satisfaction means the world to us, and we can’t wait to welcome you back for more amazing treatments! Warm regards, Hanna Heo Founder & Owner Tahuna Beauty Spa Clinic
Fantastic experience: I’m on holiday and managed to snap a nail and crack another and usually I am terrified to try new salons as they can go so wrong… it also takes me a lot to write a review … I walked in and was greeted with such a warm welcome and the lady that did my acrylics was the most beautiful, friendly and careful artist. She repaired them perfectly and took her time to ensure they were immaculate. Everyone there was so inviting and were genuinely interested to listen and converse with you. If I could give this salon more than 5 stars I would!
Fantastic experience: I had an amazing experience at Tahuna Beauty Spa! I had to have my lashes and nails re-filled prior to my elopement and Tahuna were amazing. I found back to back appointments online for classic las refill and BIAB nail refill and both technicians were awesome. They were super nice and made me feel right at home, they chatted with me about my current situation and helped me make choices on lash lengths and nail colors. The lash room is private, so you can have a little sleep and not worry! The salon is super clean, and the price is very reasonable. I would definitely recommend Tahuna!
Fantastic experience: Great service from Hannah today- beautiful nails- thank you ! Booked from UK as visiting Queenstown . Very professional. Would highly recommend this business.
Hey Adrienne :) thank you so much for your review, we appreciate it. we hope you enjoy Queenstown! Kind regards Tahuna team.
Fantastic experience: I was in Queenstown for two days and happened to walk past Tahuna Beauty Spa. I was booked in for a basic facial within two hours, which gave me plenty of time to browse the shops and have lunch. I was super happy! Very professional and pleasant. I also got some helpful tips for my skincare routine. I had a great time and would come back any time if I didn't live so far away! Greetings from Germany!
Fantastic experience: Fantastic BIAB manicure by the lovely Hanna. She’s a true perfectionist and so friendly. I’m in love with my nails and can’t wait for my next set
Fantastic experience: Lovely friendly atmosphere putting customer at ease
Fantastic experience: Great service and friendly atmosphere! Definitely recommend :)
Fantastic experience: HIGHLY HIGHLY RECOMMEND ⭐️⭐️⭐️⭐️⭐️ A huge thank you to June for squeezing me in for my bridal nails. We were visiting Queenstown for our elopement and was recommended Tahuna Beauty. June managed to fit me in between appointments and finish the most beautiful set of chrome french tips. All of the staff were lovely and great to chat to, and the salon itself is so calming and comfortable. Thank you June and the Tahuna team ☺️
Fantastic experience: The staff were very nice and looked after all our needs. The massage was amazing and the staff made sure any requests we had were taken into account when conducting our massage. They were very receptive and careful with the pressure and points of the massage. The massage included warm towels to keep our bodies warm, whilst also having heated towels to ensure the oil was well removed by the end of the massage. Would very much recommend! Good value for the money you spend and the service makes it very much worth it.
Fantastic experience: Friendly staff, welcoming atmosphere. Painless laser treatment on my back and chest first treatment and follow up with good discounted promotion. Will definitely be come back.
Fantastic experience: Hannah & her team were brilliant! We got our nails done as a group for my hens do, we had a few changes and were late but the team was accomodating and super speedy. I got gorgeous bridal nails, really really happy, thank you!
Fantastic experience: Very professional and efficient! Super friendly staff and an awesome experience - thank you!!
Fantastic experience: Amazing time, came out feeling so glam pampered. Lovely staff that really care :) <3
Fantastic experience: Lovely accomodating staff for our large group. They did a beautiful classic manicure and pedicure
Fantastic experience: Honestly words cannot explain how much I love this place! The girls are always nice and they always go above and beyond. You can tell they love what they do! I’ll always recommend going to them
Negative experience: お金と時間を費やして、雑な仕上がりで全く気に入らないネイルになり、とても悲しくなりました。すぐにでも別のところで変えたいです。
Hello We are so sorry you are unhappy with you nails. I have spoken to the therapist you had last night , and she explained that you wanted a design that she could not perform (only the master tech would be able to do) she offered if you would like a different design that she is capable off. It took a while to agree on a design you were happy with, so i think that is why you was here for a little longer than expected , we only charged you for a classic manicure we did not charge you for any nail art to compensate you not being able to get the design you wished. But all that aside we apologise you felt sad leaving the salon, we have a very high standard at our salon. A therapist will contact you and we would love to have you back to the salon to redeem ourself and have you leaving happy, and of course completely free of charge. Kind regards The Tahuna team.
Fantastic experience: Always a great experience, friendly staff. Love my nails
Fantastic experience: We had the couple's deep tissue massage. Was the best massage we'd ever had and was especially rewarding after 2 weeks in a campervan! The staff were friendly and professional and amazing at what they do!
Fantastic experience: Hanna and her team provided nail services for my wedding in January for both myself my two bridesmaids. We all agreed that it was the most exceptional manicure and pedicure experience we had ever had. The attention to detail and dedication ensured that our nails looked perfect for the day. In the week leading up to the wedding, my natural nails all broke due to their brittleness from extended SNS use. I wanted a natural appearance for the day without excessive length, and was concerned that extensions might appear unnatural. Hanna convinced me to try out BIAB and applied the perfect natural looking extensions. There were no faults in my nails, and I couldn't have been more pleased with the final outcome! The manicure is still going strong over two weeks later. Big thanks to Hanna and the team, you guys are truly the best! Looking forward to visiting again when I’m in QT next.
Fantastic experience: I received the most amazing shellac manicure here while travelling. I have never had such clean and even edges. I wish I had caught the name of the girl who did my nails (she was from South Korea) - she was a perfectionist in the best way and so careful with every aspect of the service. A tad more pricey but absolutely worth it. I wish I lived in Queenstown as this would be my local!
Fantastic experience: Delighted with the result! Excellent service—my nails were in poor condition (bitten), and they looked amazing after the extension with this beautiful French manicure color! The massage at the end of the service was truly a surprising and gratifying touch.
Olla Luciana. Thanks for your kind review. We are glad you enjoyed our service with our award winning team. I hope to see you again for your refill next 3weeks. Hasta luego! ♡ - Team Tāhuna -
Fantastic experience: I always have an amazing experience here. June and Rachel both do a fantastic BIAB manicure. My nails can be quite weak and dry and they always pay great attention to detail and provide a great service. I get so many compliments on my nails! I have also gotten good eyebrow treatment. 5/5 would recommend ⭐️
Hello Eimear. Thanks for your kind review. We glad to hear that you had an amazing experiences with Tāhuna team. We are looking forward to your next visit. Thank you -Team Tāhuna -
Fantastic experience: Amazing service, I absolutely love my nails - June is the best!! Highly recommend booking in with her she’s so friendly and skilled with shaping and design
Fantastic experience: This place comes highly recommended and gets all the ticks of approval from me. An absolutely beautiful clinic with wonderful staff who are more than happy to meet any requests. I have attended my appointments for special occasions and every single time I walk away with the most beautiful set of nails. I would like to thank the team in there for always being so personable and easy to have a conversation with. I have had my nails done since I was 15 and you guys really do take the cake when it comes to caring for your clients. <3
Fantastic experience: Best place in Queenstown. Amazing place, beautiful work, friendly staff. Highly recommend
Fantastic experience: Fantastic service! I had my nail appointment with June and she was so lovely and just did such an amazing job with my nails, also absolutely sold me on the benefits of Biab. Outside of that all the the staff were just so nice to chat too. Would highly recommend
Fantastic experience: Amazing place. Everyone hard working and friendly. Such a professional workers.
Fantastic experience: This place been in Queenstown over 10years and I am always happy to have my beauty services done by team Amore. They are such an amazing people and welcoming and best quality and services. Definitely recommend to anyone
Negative experience: $120 just for Gel nails is insane, they were so thin they all chipped 3 days later and I got them re done somewhere else
Hey Jess :) thank your review , we appreciate our clients feedback, positive or negative. We are sorry you were not happy with the out come of your treatment, as it states on our booking system and in writing in store, if you are unhappy with your nails, chipping etc, we are liable with in the first week, if you had come in to see us, or given us a call, we would have fixed that for you free of charge. We use the best products, and have a very high standard for nails, so we are unsure why your nails chipped. Sometimes it can be the condition of the nail. in regards to payment, we have checked your receipt and you was not charged $120 your gel nails. you was charged $25 for the removal and $74 for the gel manicure, so a total of $99, which is the standard prices in Queenstown. We are happy to send that to you on request. If you have any other question or we can help with anything else, you can email us on [email protected]. Kind regards Hanna Heo ( Amore day spa owner)
Fantastic experience: Hanna is the absolute best and is phenomenal at nail art. I highly recommend booking in with Hanna - Your nails will thank you!
Fantastic experience: Really good deep tissue massage, The lady’s were amazing. Recommend for sure!
Fantastic experience: my nails are perfect now, great moments in this salon
Fantastic experience: Super high end spa
Negative experience: Avoid. They ignore basic instructions about existing injuries and cause further damage. Wasted our only opportunity for a massage just to be hurt by someone who "forgot' instructions. Booked a couples deep tissue massage for after a multiday tramp/hike. Informed masseuse that I had severe blisters on my heels. She left the room for 10 minutes and I had to go find them wearing a towel. The massuse grabbed hold of my heels and shoved down hard - despite having been told that I did not want to be touched on my heels and to be careful of my heels and ankles. Many excuses were made about them being busy and having to take phone calls. Managed to get a refund but it was issued as a cancellation so we could not leave a verified review with bookme. And then they called me at 9 pm to try to get me to remove this review...
Negative experience: Completely ruined a couples massage by having a masseuse grabbing my partner's severely blistered heels that they had been made aware of. Only offered a refund, no compensation for wasted time, pain or high amounts of stress. Just wanted to offer excuses about being busy. Absolutely appalling
Fantastic experience: 강한 마사지는 아니고 유럽식 스타일입니다 그래도 피로 회복에 도움되었어요
Negative experience: - Disappointing for the price. Will not be returning. They kept hitting/cutting my cuticles with the tools which made 3 fingers bleed and scab. I ended up telling the lady to take her time so she would stop making those errors with gel removal. The gel nail job itself left my nails different lengths, and without a smooth finish as the nails weren’t filed properly. Maybe the lady doing my nails were in training but there was no supervision and it wasn’t communicated.
Fantastic experience: Ash did such a lovely job with my nails. I never tried the build on gel before but I absolutely love it and much better for my nails! Thanks Ash, you’re a star!
Negative experience: It was lovely who did my nails. I paid $149 for my nails but it suddenly came off so I went back to get it done again and when I went to the casino my pinky nail came off. It is better to do my nails myself, the service was good but the quality is so bad.
Negative experience: Very dissapointed with the quality and regard for the r safety when using chemicals in this establishment. My Inlaws visited and one was burnt from chemicals with no discount in service due to the chemical burn. Just a sorry for the delay for the oversight. Service shouldve been free of charge.
Fantastic experience: I got a manicure done by Hannah for my wedding, and it was the best manicure I’ve ever received! She was so helpful with helping me pick an appropriate colour, and made sure I was 100% with the snap and length. Cannot recommend highly enough!
Fantastic experience: Honestly the best nails I have had done anywhere before! They know how to look after your nails and are so warm and welcoming defiantly be coming back there
Fantastic experience: Best nail salon in NZ!! Gorgeous work by very experienced technicians. Not cheap but well worth the money! A+++
Fantastic experience: Great massage. Friendly service and reasonable price. Rooms were warm and massage table comfortable.
Fantastic experience: Great couples massage!
Fantastic experience: Great massage, friendly staff. Will visit again.
Fantastic experience: Beautiful experience thankyou ladies i really enjoyed my experience and the full body massage treatment. Friendly and helpful too.
Negative experience: Whilst my nails came out ok but they were originally a mess so wasn't expecting much, my mum had a terrible experience. The lady who did hers was rough, and rushed, and cut her cuticles back so much 4 of her nails were bleeding for a couple of days. Hers were rushed and finished in half the time as mine. I don't usually come on here to write reviews but I emailed the salon with no reply so here I am. Disappointed with service.
Fantastic experience: Great couples massage last night! Lovely customer service, great deep tissue massage, nice music, heated massage beds!! Would definitely visit again.
Fantastic experience: Very nice massage
Fantastic experience: Really great deep tissue massage experience
Fantastic experience: Had a couples massage here and it was perfect! Highly recommend.
Fantastic experience: I had my gel nails done here a month ago, and they still look just as pristine as the day I got them! Hanna was super friendly and nice — hope to be back again soon
Fantastic experience: "Best deep tissue massage Iv'e ever had"
Fantastic experience: Had the most amazing experience at The Amore Day Spa, staff were very professional and friendly. Myself and Mum went for a massage and it was so worth it! I would definitely recommend to anyone who wants to relax and spend some quality time together. Ps. Much better than what Harmony spa has to offer.
Fantastic experience: Amazing experience at Amore, booked the 60 min full body couples massage and have never left a spa feeling so tension and stress free! Will absolutely be returning. Staff were friendly, professional and very accommodating.
Fantastic experience: Excellent job,
Fantastic experience: Had a massage and then gel nail polish applied. The manicure was the best I have ever had. Incredibly well shaped nails, cuticles buffed away with the dremel (not cut off with cuticle snips as other places do) and the gel polish was expertly applied with none on finger skin. The gel polish was great quality and lasted weeks and weeks with no chipping or marks. Best manicure! I'll definitely go back when I'm in Queenstown next!
Fantastic experience: My husband and I went in for massages today and they were amazing. Cannot complain. Left feeling really relaxed. Will definitely go back next time we are in Queenstown
Positive experience: Had my feet done when I was in holiday. Pleasant girl did a nice job on the gel polish but did manage to cut my toe whilst doing my cuticles and then put alcohol on it to stop it bleeding . And I got charged $129.00 for a pedicure. Probably cost $60 anywhere else in the country . Queenstown, why do you think you are so special. Charging NZ citizens international prices when we are all just trying to help. Shocking.
Fantastic experience: Amore did a fantastic job of my eyebrows
Fantastic experience: My husband and I booked in for a couples massage during our holiday in Queenstown through BookMe. We absolutely loved our massages! The girls are very professional and know what they are doing.
Negative experience: Got my nails done. The tech cut my skin on my thumb and ring finger. Started bleeding and tried cleaning it with nail polish remover or some sort. Stinged the hell but I'm not a person to complain but had to now since the sore on both thumb and ring finger still hurting like hell. Nail polish turned out great though but the pain
Thanks for your review. If you give us email or call we can have a look your problems and sorted out for you. Please contact to us : [email protected] Thank you
Fantastic experience: Love visiting Amore day spa. Hannah is extremely talented and is always a pleasure to spend time with
Fantastic experience: Good place to get nails done, wide range of colors and friendly staff
Negative experience: My wife had a booking a surprise gift from friends for her 50th.We rocked up 15 minutes prior as instructed and the salon was closed ,waited 20 minutes and no one arrived.We then rang the number got the answer phone so we left a message with our number.Two days later we went back as we had had no contact at 4:30 (the web site said there open till 7pm )and the shop was locked but there were 2 staff inside who reluctantly were convicted to open the door to talk to us ."Oh the girl was ill you'll get a refund " was about all we got no apologies just a wooh is me I've had to cover them today to.This was a book me deal that we are still fighting to get a refund from 3 weeks later. Poor Queenstown support there struggling business s they say and this is the unprofessional service you get .
Hello Mark, we once again sincerely apologize for this situation. We submitted the refund through the book me system and a notifying email should have been sent through but there seems to have been issues which we are working on immediately to ensure you get your full refund. We have talked to all staff about the situation to ensure mistakes like this do not happen again. As our therapist who would have carried out the treatment was unable to work we could not carry through the treatment and were very apologetic for the incident. We will keep in touch with you via email about this to make sure everything gets sorted, once again we are sorry for any inconvenience we have caused you and your wife.
Fantastic experience: Looking for a place to get my nails done and stumbled upon Amore day spa. Walked in and the ladies were able to accomodate me straight away. Hanna did my nails and she did a great job, will definitely be back to get some nail art too.
Fantastic experience: Very good service, clean efficient friendly professional. Highly recommend this place. Had some waxing done, very smooth result, Hanna is highly skilled. Thanks
Negative experience: Was good customer service and very friendly but the end result of my nails were poorly done due to the length all being done different and the paint job being bad and for the price I was very disappointed on my queenstown get away I would have rather done them in Auckland for half the price.
Hello Chloe, We are sorry to hear you didn't get the service you expected from us. If you would like you can come in store anytime and we can check out your nails and sort out the problems you have. Otherwise hope you have a good day.
Negative experience: Don't go to this place. The quality is very bad. I did gel nails and after less than a week start to getting off. I come back they fixed them and again they comes off. I come back 3 times. I just asked for a refund and they told me I need to wait because they are busy. They said my nails are week. But that's not true because I did my nails before in another place and they were perfect for 1 month. I am very disappointed with this place!
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Fantastic experience: I’ve come here a few times to do my acrylic nails, and I’ve always been very happy with the result! The staff is from South Korea and very friendly. Compared to other nail studios in Queenstown, the price for acrylic nails are cheap here!
Fantastic experience: So kind, Nice massage, Calm place.
Fantastic experience: Girls were really nice n chatty - great service, amazing mani n pedi !
Fantastic experience: The staff are so friendly and professional. Felt great after my visit - thanks ladies
Fantastic experience: Better than expected. Choi is excellent. The facial felt luxurious. I would recommend them.
Negative experience: Lovely staff and salon but hands down the most expensive and also the worst manicure I have ever had. My nail beds have all been left red raw from over buffing and cuticle cutting and one was cut so close it bled during the manicure. My manicurist rubbed cuticle oil in before the shellac had properly set and on checking my nails properly after I left the salon I realised this had smeared off the top coat on some of my nails. Cost was $75 (which included a ridiculous $20 for shellac removal, normally I pay $5-$10 for this).
Fantastic experience: Brilliant service, friendly and professional. Was in queenstown on holiday and needed a full set of lashes done ASAP. They did a fantastic job I was thrilled. Highly recommend better than my local.
Fantastic experience: Best massage ever!! Definitely back again!!
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